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Compare Cliengo and Tidio 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (90.7% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Cliengo
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CliengoTidio
Star Rating
(1,879)4.6 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tidio excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Cliengo. Users appreciate Tidio's straightforward setup and live chat features, which enhance customer engagement and support.
- According to verified reviews, Cliengo offers impressive customization options for its ChatBot, allowing users to tailor the chat experience to their specific needs. Reviewers highlight the ease of use and adaptability of Cliengo's features, making it a good fit for various organizations.
- Users say that Tidio's recent addition of the Lyro AI agent enhances its functionality by automatically creating a knowledge base from the website, which improves response accuracy. This feature, along with the ability to transfer conversations between AI and human operators, is a standout for many users.
- Reviewers mention that Cliengo shines in its ease of setup, with many finding the onboarding process intuitive and user-friendly. This aspect is particularly beneficial for small businesses looking to implement a chat solution quickly.
- According to recent user feedback, Tidio's notification system is highly praised, allowing users to respond to customer inquiries even when offline. This feature helps reduce response times and improves overall customer satisfaction.
- G2 reviewers highlight that while Cliengo has a strong focus on customization, Tidio's comprehensive support and feature set make it a more robust choice for businesses looking for a reliable live chat solution. Users appreciate Tidio's ability to handle customer queries efficiently, which is crucial for maintaining engagement.
Pricing
Entry-Level Pricing
Cliengo
No pricing availableTidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
Free Trial
Cliengo
Free Trial is available
Tidio
Free Trial is available
Ratings
Meets Requirements
9.2
12
9.1
1,312
Ease of Use
9.6
12
9.3
1,330
Ease of Setup
9.8
8
9.2
1,070
Ease of Admin
9.4
8
9.2
954
Quality of Support
8.3
12
9.2
1,144
Has the product been a good partner in doing business?
8.8
8
9.2
904
Product Direction (% positive)
9.0
12
9.2
1,179
Features by Category
Ticket and Case Management
Not enough data
8.6
85
Not enough data
8.4
83
Not enough data
8.5
89
Not enough data
8.6
91
Not enough data
8.0
73
Not enough data
8.6
82
Not enough data
8.2
77
Not enough data
8.4
77
Generative AI
Not enough data
7.2
46
Not enough data
6.9
44
Agentic AI - Help Desk
Not enough data
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Communication Channels
Not enough data
8.7
82
Not enough data
8.7
80
Not enough data
9.2
89
Not enough data
8.1
75
Not enough data
7.3
70
Platform
Not enough data
8.8
105
Feature Not Available
8.9
719
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.1
95
Not enough data
8.8
107
Core Conversational Capabilities - AI Chatbots
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Data
Not enough data
8.6
108
Not enough data
8.6
106
Interaction
Not enough data
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Task & Flow Management - AI Chatbots
Not enough data
8.7
5
Not enough data
Not enough data
Learning
Not enough data
8.2
103
Not enough data
7.9
102
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.3
100
Not enough data
8.3
102
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
100
Agentic AI - AI Chatbots
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.5
86
Not enough data
8.3
88
Not enough data
9.2
86
Not enough data
8.8
85
Channels
Not enough data
8.2
83
Not enough data
9.0
84
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Customers
Not enough data
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
82
Not enough data
8.8
82
Agentic AI - Conversational Marketing
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
Not enough data
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Design
Not enough data
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Generative AI
Not enough data
7.7
37
Not enough data
7.6
36
Responses
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Automation - AI Agents
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Platform
Not enough data
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Generative AI
Not enough data
8.0
9
Not enough data
7.8
9
Responses
Not enough data
8.7
497
Not enough data
8.8
487
Not enough data
8.8
488
Not enough data
8.7
470
Not enough data
8.7
427
Platform
Not enough data
9.3
508
Not enough data
8.8
457
Not enough data
8.7
456
Not enough data
8.6
456
Feature Not Available
8.3
352
Not enough data
8.7
405
Not enough data
8.9
467
Generative AI
Feature Not Available
8.0
128
Not enough data
8.1
125
Conversational Platform
Not enough data
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Support Automation
Not enough data
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
116
Generative AI
Not enough data
8.1
70
Not enough data
8.1
69
Customer Support
Not enough data
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Automation
Not enough data
8.2
22
Not enough data
8.1
20
Not enough data
8.3
20
Artificial Intelligence
Not enough data
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Generative AI
Feature Not Available
7.8
83
Not enough data
7.4
79
Feature Not Available
7.2
80
Communication
9.2
11
|
Verified
9.3
753
|
Verified
8.6
11
|
Verified
9.1
757
|
Verified
8.5
10
8.6
543
8.0
9
9.1
653
|
Verified
Feature Not Available
8.5
485
|
Verified
Internal Use
Feature Not Available
8.9
719
|
Verified
8.7
10
|
Verified
9.0
619
|
Verified
8.3
11
|
Verified
8.8
613
|
Verified
Feature Not Available
8.6
587
|
Verified
7.9
11
|
Verified
8.8
570
|
Verified
8.5
11
|
Verified
8.7
597
|
Verified
Generative AI
Not enough data
8.1
54
Self-Service Experience
Not enough data
8.7
92
Not enough data
8.8
82
Not enough data
8.6
27
Not enough data
8.8
88
Not enough data
8.9
89
Self-Service Platform
Not enough data
8.7
91
Not enough data
9.0
95
Not enough data
8.8
89
Not enough data
8.8
91
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Process
Not enough data
8.2(won by default)
48
Not enough data
8.6(won by default)
50
Not enough data
8.4(won by default)
45
Channels
Not enough data
8.9(won by default)
51
Not enough data
8.9(won by default)
52
Not enough data
9.4(won by default)
53
Not enough data
8.2(won by default)
45
Not enough data
8.7(won by default)
45
Insight
Not enough data
8.6(won by default)
44
Not enough data
8.4(won by default)
48
Not enough data
9.1(won by default)
53
Not enough data
9.3(won by default)
43
Generative AI
Not enough data
5.2
7
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.6
45
Not enough data
8.1
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.5
43
Not enough data
8.5
42
Not enough data
8.7
43
Not enough data
8.6
44
Automation
Not enough data
8.6
47
Not enough data
8.6
44
Not enough data
8.4
45
Autonomy
Not enough data
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Unique Categories
Cliengo has no unique categories
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, AI Chatbots, Help Desk, Conversational Marketing, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
Reviews
Reviewers' Company Size
Cliengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Consumer Electronics
16.7%
Telecommunications
8.3%
Sporting Goods
8.3%
Other
33.3%
Retail
8.3%
Marketing and Advertising
7.2%
Computer Software
5.6%
Information Technology and Services
5.2%
Health, Wellness and Fitness
4.1%
Other
69.7%
Alternatives
Discussions
How can I integrate Cliengo with more software?
1 Comment
MM
Hey Marina...great question! I'm a Market Research Analyst at G2 focusing on AI & Analytics.
You can integrate Cliengo with Google Ads...Read more
Cliengo has no more discussions with answers
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
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