What we like best about LeadExec is the combination of a reliable lead distribution and management platform with outstanding customer service. We’ve used the system to manage and distribute leads across our clients, and it has been extremely reliable… essentially bulletproof for us.
Just as important is the team behind the technology. ClickPoint listens to its clients and has been very responsive when we’ve had specific needs or requests. In our experience, many software companies look at every client-specific request as an opportunity to add another fee. ClickPoint has taken a very different approach. They’ve worked with us to find solutions and support what we need without nickel-and-diming us along the way.
For an agency like ours, having confidence that leads are being captured, managed and distributed properly is critical. LeadExec gives us that confidence, and the level of support we receive from ClickPoint is one of the biggest reasons we’ve continued to value the relationship. The value has been excellent. LeadExec has more than paid for itself, and we’ve generated thousands of dollars in revenue through leads managed and distributed through the platform.
For us, the value goes beyond just the software. We’re getting a reliable lead management and distribution platform backed by a team that provides excellent support and has worked with us on client-specific needs without constantly adding additional fees.
Between the revenue it helps us generate, the reliability of the platform and the level of support we receive, we feel we get a tremendous amount of value for what we pay. Review collected by and hosted on G2.com.
There really isn’t much we dislike about LeadExec. If we had to point to one area, some of the platform can take a little time to learn, particularly when getting into more advanced lead distribution rules and configurations. That said, their customer support makes this much less of an issue. When we have a question or need something configured differently, their team is extremely responsive and helps us get it done.
For us, the reliability, flexibility and level of support far outweigh any learning curve with the platform. Review collected by and hosted on G2.com.
Thank you for sharing such a detailed review and for your continued trust in LeadExec and the ClickPoint team. It’s great to hear how LeadExec has helped your agency reliably capture, route, track, and distribute leads across multiple clients and campaigns.
LeadExec is built to support lead generation companies that need flexibility as their buyer and client requirements become more complex, from everyday lead distribution to advanced routing rules and custom workflows. We’re especially glad that reliability has allowed your team to focus on generating and improving leads rather than worrying about the technology behind their delivery.
We also appreciate your comments about our support team and the learning curve that can come with advanced configuration. Making those sophisticated lead distribution capabilities easier to configure and manage remains a focus for us.
Most importantly, we’re thrilled to hear that LeadExec has delivered measurable value for your agency. Thank you for being a LeadExec customer and for recognizing the team behind the platform.
