Top 10 ClickDesk Alternatives & Competitors

Top 10 Alternatives to ClickDesk Recently Reviewed By G2 Community

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Zendesk for Customer Service
By Zendesk
4.3/5
(6,694)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to ClickDesk, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Better at support
Categories in common with ClickDesk:
Live Chat
Help Desk

Freshdesk
By Freshworks
4.4/5
(3,679)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to ClickDesk, Freshdesk is:
Better at support
Easier to do business with
Easier to admin
Categories in common with ClickDesk:
Live Chat
Help Desk

LiveChat
By Text
4.5/5
(785)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to ClickDesk, LiveChat is:
Better at support
Easier to do business with
Easier to admin
Categories in common with ClickDesk:
Live Chat
Help Desk
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HubSpot Service Hub
By HubSpot
4.4/5
(2,887)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to ClickDesk, HubSpot Service Hub is:
Slower to reach roi
Better at support
Easier to do business with
Categories in common with ClickDesk:
Live Chat
Help Desk

Zoho Desk
By Zoho
4.4/5
(7,308)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to ClickDesk, Zoho Desk is:
Better at support
Easier to do business with
Better at meeting requirements
Categories in common with ClickDesk:
Live Chat
Help Desk

TeamSupport
By TeamSupport
4.4/5
(885)
Product Description
TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.
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Reviewers say compared to ClickDesk, TeamSupport is:
Easier to do business with
Better at support
Easier to admin
Categories in common with ClickDesk:
Live Chat
Help Desk

LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to ClickDesk, LiveAgent is:
Better at support
Easier to do business with
Easier to admin
Categories in common with ClickDesk:
Live Chat
Help Desk

Helpshift
By Helpshift
4.3/5
(381)
Product Description
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
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Reviewers say compared to ClickDesk, Helpshift is:
Slower to reach roi
Better at support
More expensive
Categories in common with ClickDesk:
Live Chat
Help Desk

FreshChat
By Freshworks
4.4/5
(491)
Product Description
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
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Reviewers say compared to ClickDesk, FreshChat is:
Better at support
Easier to admin
Easier to do business with
Categories in common with ClickDesk:
Live Chat

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