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ClickDesk

ClickDesk Alternatives & Competitors

(46)3.9 out of 5

Looking for alternatives to ClickDesk? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to ClickDesk. Based on reviewer data you can see how ClickDesk stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, Zendesk Support Suite, LiveChat, and Intercom are the most popular alternatives and competitors to ClickDesk.

Top Alternatives to ClickDesk

  • Freshdesk
  • Zendesk Support Suite
  • LiveChat
  • Intercom
  • HubSpot Service Hub

Top 20 Alternatives & Competitors to ClickDesk

    #1
    #1
  1. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with ClickDesk:
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with ClickDesk:

    DK
    Freshdesk unifies all customer messages that are distributed through various channels, and organizes them into a single source that can be accessed. Freshdesk makes it possible to answer customers...Read more

    Reviewers say compared to ClickDesk, Freshdesk is:

    Better at support
    Easier to do business with
    Easier to admin
    #2
    #2
  3. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with ClickDesk:
  4. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with ClickDesk:

    Alex P.
    AP
    I like that it has a lot of settings we can configure and also that it has text/calling integrated- most zendesk comps tell you to just use a different software.

    Reviewers say compared to ClickDesk, Zendesk Support Suite is:

    Better at support
    More expensive
    Better at meeting requirements
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with ClickDesk:
  6. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with ClickDesk:

    SB
    The simplicity of the admin user experience. With a complex and large tool being able to simply set it up it makes the world a difference.

    Reviewers say compared to ClickDesk, LiveChat is:

    Better at support
    Easier to admin
    Easier to do business with
    #4
    #4
  7. Intercom

    (1,261)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with ClickDesk:
  8. Intercom allows you to communicate personally with every single customer.

    Categories in common with ClickDesk:

    TK
    The amazing features that help our team; The interface is simple to use. Resolution Bots Custom Bots Intercom's Customer Service Conversation tagging The Metrics in the "Reports" section.

    Reviewers say compared to ClickDesk, Intercom is:

    Better at support
    More expensive
    Easier to do business with
    #5
    #5
  9. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with ClickDesk:
  10. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with ClickDesk:

    Anon Y.
    AY
    It is easy to build up from zero, but offers enough resources to expand and built upon. Inserting links to service hubs & articles is super easy within Hubspot. After sending out links to...Read more

    Reviewers say compared to ClickDesk, HubSpot Service Hub is:

    Slower to reach roi
    Better at support
    Easier to do business with
    #6
    #6
  11. Zoho Desk

    (2,690)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with ClickDesk:
  12. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with ClickDesk:

    AR
    The flow of features seems to make it easy to configure.

    Reviewers say compared to ClickDesk, Zoho Desk is:

    Better at support
    Easier to do business with
    Better at meeting requirements
    #7
    #7
  13. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with ClickDesk:
  14. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with ClickDesk:

    CB
    I like how easy it is to use LiveAgent, It is intuitive and the most common tasks are easily accessible.

    Reviewers say compared to ClickDesk, LiveAgent is:

    Better at support
    Easier to do business with
    Easier to admin
    #8
    #8
  15. Drift

    (489)4.3 out of 5

    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with ClickDesk:
  16. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with ClickDesk:

    UM
    I like the idea of what it should do. Book meetings with prospects while they are on the site.

    Reviewers say compared to ClickDesk, Drift is:

    Better at support
    Easier to do business with
    Easier to admin
    #9
    #9
  17. Front

    (622)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with ClickDesk:
  18. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with ClickDesk:

    AB
    Assign function / Comment section / Discussion part / Easily snooze & star / Emoji options

    Reviewers say compared to ClickDesk, Front is:

    Better at support
    Easier to do business with
    Easier to admin
    #10
    #10
  19. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with ClickDesk:
  20. A powerful customer support suite with a focus on collaboration.

    Categories in common with ClickDesk:

    Kerry W.
    KW
    The way customers can email support to get help and keep open communication on their issue.

    Reviewers say compared to ClickDesk, TeamSupport is:

    Easier to do business with
    Better at support
    Easier to admin
    #11
    #11
  21. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with ClickDesk:
  22. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with ClickDesk:

    Anand N.
    AN
    The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.

    Reviewers say compared to ClickDesk, LiveZilla is:

    Easier to do business with
    Easier to admin
    Better at support
    #12
    #12
  23. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with ClickDesk:
  24. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with ClickDesk:

    LK
    The thing I like the best about Salesforce is the performance; our previous CRM was at least 5 times slower. Searching and loading any type of records such as accounts or activities took for ever....Read more

    Reviewers say compared to ClickDesk, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #13
    #13
  25. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with ClickDesk:
  26. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with ClickDesk:

    CM
    This entry-level edition of Salesforce provides everything a small or mid-sized business needs to get up and running. The best part of starting out on Essentials with Salesforce instead of a...Read more

    Reviewers say compared to ClickDesk, Salesforce Essentials is:

    Slower to reach roi
    #14
    #14
  27. ActiveCampaign

    (6,507)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with ClickDesk:
  28. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with ClickDesk:

    Jeremy D.
    JD
    Has all the complex functions of higher priced solutions.

    Reviewers say compared to ClickDesk, ActiveCampaign is:

    Better at support
    Easier to do business with
    Better at meeting requirements
    #15
    #15
  29. Podium

    (1,105)4.6 out of 5
    Optimized for quick response

    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with ClickDesk:
  30. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with ClickDesk:

    DS
    I love that this software facilitates interaction with consumers or potential customers with more activity in operations for the acquisition of our products in particular, mentioning that these...Read more

    Reviewers say compared to ClickDesk, Podium is:

    Better at support
    Easier to admin
    Easier to do business with
    #16
    #16
  31. Birdeye

    (975)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with ClickDesk:
  32. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with ClickDesk:

    BE
    I appreciate the friendly functions and the capabilities that they offer. The customer support is top notch as well. Its user friendly for new people who are interested in getting started. I like...Read more

    Reviewers say compared to ClickDesk, Birdeye is:

    Better at support
    Easier to do business with
    Easier to admin
    #17
    #17
  33. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with ClickDesk:
  34. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with ClickDesk:

    UT
    It really helps us with communication and time saving.

    Reviewers say compared to ClickDesk, Hiver is:

    Better at support
    Easier to do business with
    Easier to admin
    #18
    #18
  35. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with ClickDesk:
  36. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with ClickDesk:

    Gerardo L.
    GL
    Nice and good teps to get to a chat or email

    Reviewers say compared to ClickDesk, UJET is:

    Slower to reach roi
    Better at support
    Easier to do business with
    #19
    #19
  37. Genesys Cloud

    (430)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with ClickDesk:
  38. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with ClickDesk:

    CR
    It was easy to use on a daily basis and it has a clean/attractive design. I like how you can search another coworker and connect them to a call. The conference call option was my favorite and made...Read more

    Reviewers say compared to ClickDesk, Genesys Cloud is:

    Slower to reach roi
    More expensive
    Easier to admin
    #20
    #20
  39. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with ClickDesk:
  40. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with ClickDesk:

    UE
    I like the way I can work with my clients through this software.

    Reviewers say compared to ClickDesk, Salesforce Digital Engagement is:

    Slower to reach roi
    More expensive
    Easier to do business with