Top 10 Clickatell Chat Commerce Platform Alternatives & Competitors

(2)4.3 out of 5

Looking for alternatives or competitors to Clickatell Chat Commerce Platform? Live Chat Software is a widely used technology, and many people are seeking quick, simple software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Clickatell Chat Commerce Platform include ease of use and reliability. The best overall Clickatell Chat Commerce Platform alternative is Plivo. Other similar apps like Clickatell Chat Commerce Platform are ActiveCampaign, LiveChat, Zendesk for Customer Service - AC, and Birdeye. Clickatell Chat Commerce Platform alternatives can be found in Live Chat Software but may also be in AI Customer Support Agents Software or Communication Platform as a Service (cPaaS) Platforms.

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Best Paid & Free Alternatives to Clickatell Chat Commerce Platform

Plivo
ActiveCampaign
LiveChat
Zendesk for Customer Service - AC
Birdeye
Fin by Intercom
Podium
Tidio

Top 10 Alternatives to Clickatell Chat Commerce Platform Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Clickatell Chat Commerce Platform stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, and find the best product for your business.

Plivo

By Plivo

4.5/5

(747)

Product Description

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

Product Description

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

By Text

Product Description

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

Chatbots

Live Chat

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Birdeye

By Birdeye

4.7/5

(3,691)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

By Podium

Product Description

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

Product Description

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

Categories in common with Clickatell Chat Commerce Platform:

Conversational Marketing

Chatbots

Live Chat