CisionOne Features
Reports & Dashboards (3)
Report Customizability
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. 51 reviewers of CisionOne have provided feedback on this feature.
Report Exporting
As reported in 51 CisionOne reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
Based on 50 CisionOne reviews. Allows marketer to add, track, and measure a multitude of social media accounts.
Social Analytics (6)
Competitor Analysis
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. This feature was mentioned in 48 CisionOne reviews.
Follower Analysis
Analyzes and illustrates follower information such as demographics, location, interests, etc. This feature was mentioned in 53 CisionOne reviews.
Post Performance
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 55 reviewers of CisionOne have provided feedback on this feature.
Attribution
As reported in 26 CisionOne reviews. Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Database (3)
Media Database
Provides tools to help identify and house media oppurtunties and potential influencers. 314 reviewers of CisionOne have provided feedback on this feature.
Contact/Campaign Management
Based on 244 CisionOne reviews. Allows users to manage campaigns, as well and media opportunities and influencer information.
Newsroom
Based on 212 CisionOne reviews. Provides a centralized hub for all media opportunities and current news regarding relevant influencers.
Outreach (3)
Media Distribution
Based on 244 CisionOne reviews. Gives visability into multiple media channels, allowing for optimal media exposure.
PR Planner
Helps the public relations process with planning tools to capatilize on media opportunities. This feature was mentioned in 154 CisionOne reviews.
Social Media Services
Provides tools that help engage influencers and increase media contacts. This feature was mentioned in 140 CisionOne reviews.
Reporting (6)
Monitoring
Based on 233 CisionOne reviews. Provides analysis on media and influencer contacts, as well as the effectiveness of each action.
Impact Measurement
Measures the full impact of campaigns, as well as each individual influencer and media opportunity. This feature was mentioned in 186 CisionOne reviews.
Keyword Targeting
Enables users to search media channels for specific keywords, brand mentions, or topics This feature was mentioned in 109 CisionOne reviews.
Custom Feeds and Alerts
Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions This feature was mentioned in 102 CisionOne reviews.
Custom Reports
As reported in 104 CisionOne reviews. Allows users to build custom reports that can be shared with clients and stakeholders
Dashboards
Based on 105 CisionOne reviews. Provides dashboards for quick visualizations of relevant media coverage and analytics
User Rights/Roles (1)
Team Collaboration
Based on 162 CisionOne reviews. Gives visability and allows team members to communicate effectively and collaboratively.
Contact Management (4)
Media Database
Provides a searchable database of potential PR leads and industry-relevant media contacts 22 reviewers of CisionOne have provided feedback on this feature.
Record Management
Based on 21 CisionOne reviews. Allows users to manage, sort, filter, and update contact records
Relationship Management
As reported in 20 CisionOne reviews. Records and consolidates all conversations and interactions with PR contacts
Segmentation
As reported in 22 CisionOne reviews. Allows users to create and segment distribution lists to deliver PR content to the appropriate contacts
PR Management (4)
Communications
Provides one or more channels for communicating with media influencers and stakeholders 21 reviewers of CisionOne have provided feedback on this feature.
Campaign Management
Based on 20 CisionOne reviews. Allows users to create, manage, and distribute PR campaigns
Engagement Tracking
Measures and reports on contact engagement with PR content 20 reviewers of CisionOne have provided feedback on this feature.
PR Analytics
Based on 22 CisionOne reviews. Provides reports on the effectiveness of PR campaigns
Workflow Automation (2)
Pitching
Provides email templates and/or tools for customizing PR pitches 19 reviewers of CisionOne have provided feedback on this feature.
Campaign Scheduling
Allows users to schedule PR campaigns to be distributed at a later date or time This feature was mentioned in 18 CisionOne reviews.
Media Channels (3)
Broadcast Media
As reported in 103 CisionOne reviews. Monitors broadcast media such as television and radio news
Print Media
Monitors print media such as newspapers and magazines 105 reviewers of CisionOne have provided feedback on this feature.
Online Media
Monitors online media such as blogs, websites, and social media This feature was mentioned in 112 CisionOne reviews.
Geographic Coverage (3)
Local Media
Monitors media channels at the local level 107 reviewers of CisionOne have provided feedback on this feature.
National Media
Monitors media channels at the national level 109 reviewers of CisionOne have provided feedback on this feature.
International Media
Monitors international news coverage This feature was mentioned in 97 CisionOne reviews.
Monitoring & Listening (6)
Social Measurement
Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. 63 reviewers of CisionOne have provided feedback on this feature.
Influencer Identification
Identifies who is talking about your brand along with their influence over social communities. This feature was mentioned in 52 CisionOne reviews.
Brand Monitoring
Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. This feature was mentioned in 10 CisionOne reviews.
Keyword Tracking
As reported in 10 CisionOne reviews. Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.
Trend Analysis
Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. 10 reviewers of CisionOne have provided feedback on this feature.
Competitor Analysis
Allows users to monitor conversations about competitors and measure performance against them. 10 reviewers of CisionOne have provided feedback on this feature.
Data Management & Analysis (4)
Sentiment Analysis
Based on 59 CisionOne reviews. Determines whether mentions of your brand are positive, negative or neutral.
Social Reporting
Based on 63 CisionOne reviews. Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.
Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. This feature was mentioned in 10 CisionOne reviews.
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. This feature was mentioned in 10 CisionOne reviews.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt. 48 reviewers of CisionOne have provided feedback on this feature.
AI Text Summarization
Based on 47 CisionOne reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt. 25 reviewers of CisionOne have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. 25 reviewers of CisionOne have provided feedback on this feature.
Agentic AI - Media Monitoring (5)
Autonomous Task Execution
Based on 38 CisionOne reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 37 CisionOne reviews.
Adaptive Learning
As reported in 38 CisionOne reviews. Improves performance based on feedback and experience
Natural Language Interaction
As reported in 38 CisionOne reviews. Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 38 CisionOne reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Media and Influencer Targeting (5)
Autonomous Task Execution
As reported in 10 CisionOne reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases 10 reviewers of CisionOne have provided feedback on this feature.
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 10 CisionOne reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 10 CisionOne reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Regulatory Change Management (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Listening Tools (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





