[ CisionOne Reviews ](https://www.g2.com/products/cisionone/reviews) [ CisionOne Reviews ](https://www.g2.com/products/cisionone/reviews) # CisionOne Features ##### ## Reports & Dashboards (3) Report Customizability Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. Report Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file. Scalability Allows marketer to add, track, and measure a multitude of social media accounts. Show More ##### ## Social Analytics (6) Competitor Analysis Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. Follower Analysis Analyzes and illustrates follower information such as demographics, location, interests, etc. Post Performance Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. Attribution Ties social activity to business results such as leads, conversions, and sales. Hashtag Analytics Analyzes the performance of hashtags and identifies popular or trending hashtags. Sentiment Analysis Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. Show More ##### ## Database (3) Media Database Provides tools to help identify and house media oppurtunties and potential influencers. Contact/Campaign Management Allows users to manage campaigns, as well and media opportunities and influencer information. Newsroom Provides a centralized hub for all media opportunities and current news regarding relevant influencers. Show More ##### ## Outreach (3) Media Distribution Gives visability into multiple media channels, allowing for optimal media exposure. PR Planner Helps the public relations process with planning tools to capatilize on media opportunities. Social Media Services Provides tools that help engage influencers and increase media contacts. Show More ##### ## Reporting (6) Monitoring Provides analysis on media and influencer contacts, as well as the effectiveness of each action. Impact Measurement Measures the full impact of campaigns, as well as each individual influencer and media opportunity. Keyword Targeting Enables users to search media channels for specific keywords, brand mentions, or topics Custom Feeds and Alerts Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions Custom Reports Allows users to build custom reports that can be shared with clients and stakeholders Dashboards Provides dashboards for quick visualizations of relevant media coverage and analytics Show More ##### ## User Rights/Roles (1) Team Collaboration Gives visability and allows team members to communicate effectively and collaboratively. Show More ##### ## Contact Management (4) Media Database Provides a searchable database of potential PR leads and industry-relevant media contacts Record Management Allows users to manage, sort, filter, and update contact records Relationship Management Records and consolidates all conversations and interactions with PR contacts Segmentation Allows users to create and segment distribution lists to deliver PR content to the appropriate contacts Show More ##### ## PR Management (4) Communications Provides one or more channels for communicating with media influencers and stakeholders Campaign Management Allows users to create, manage, and distribute PR campaigns Engagement Tracking Measures and reports on contact engagement with PR content PR Analytics Provides reports on the effectiveness of PR campaigns Show More ##### ## Workflow Automation (2) Pitching Provides email templates and/or tools for customizing PR pitches Campaign Scheduling Allows users to schedule PR campaigns to be distributed at a later date or time Show More ##### ## Media Channels (3) Broadcast Media Monitors broadcast media such as television and radio news Print Media Monitors print media such as newspapers and magazines Online Media Monitors online media such as blogs, websites, and social media Show More ##### ## Geographic Coverage (3) Local Media Monitors media channels at the local level National Media Monitors media channels at the national level International Media Monitors international news coverage Show More ##### ## Monitoring & Listening (6) Social Measurement Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. Influencer Identification Identifies who is talking about your brand along with their influence over social communities. Brand Monitoring Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. Keyword Tracking Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. Trend Analysis Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. Competitor Analysis Allows users to monitor conversations about competitors and measure performance against them. Show More ##### ## Data Management & Analysis (4) Sentiment Analysis Determines whether mentions of your brand are positive, negative or neutral. Social Reporting Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. Alerts and Notifications Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. Advanced Data Filtering Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. Show More ##### ## Generative AI (4) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Media Monitoring (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Media and Influencer Targeting (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Regulatory Change Management (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Social Media Analytics (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Social Media Listening Tools (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Onclusive](https://images.g2crowd.com/uploads/product/hd_favicon/d52cd01950ff1a43eaf4f9e4605a994b/onclusive.svg "Onclusive") Onclusive 4.3/5 (202) ](https://www.g2.com/products/onclusive/reviews) [ ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") Meltwater 4.1/5 (2,624) ](https://www.g2.com/products/meltwater/reviews) [ ![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack") Muck Rack 4.5/5 (430) ](https://www.g2.com/products/muck-rack/reviews) [ View All Alternatives ](https://www.g2.com/products/cisionone/competitors/alternatives) CisionOne Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5 (2,656) [ Compare Now ](https://www.g2.com/compare/cisionone-vs-meltwater) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cba5543799ef0c78fd420d1e6ca96443/agility-pr-solutions.png "Product Avatar Image") Agility PR Solutions 4.1/5 (406) [ Compare Now ](https://www.g2.com/compare/agility-pr-solutions-vs-cisionone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7eda2cb9bcdab64bf87a86a37f8a3560/muck-rack.jpg "Product Avatar Image") Muck Rack 4.5/5 (436) [ Compare Now ](https://www.g2.com/compare/cisionone-vs-muck-rack) ##### Categories on G2 [ Social Media Analytics ](https://www.g2.com/categories/social-media-analytics)[ Social Media Listening Tools ](https://www.g2.com/categories/social-media-listening-tools)[ Media Monitoring ](https://www.g2.com/categories/media-monitoring) [ Media and Influencer Targeting ](https://www.g2.com/categories/media-and-influencer-targeting)[ PR Analytics ](https://www.g2.com/categories/pr-analytics)[ PR CRM ](https://www.g2.com/categories/pr-crm) Show More ##### Explore More [ What's the best PIM tool for service industry ](https://www.g2.com/discussions/what-s-the-best-pim-tool-for-service-industry)[ Best tools for integrating client portals into websites ](https://www.g2.com/discussions/what-are-the-best-tools-for-integrating-client-portals-on-websites)[ What's the best relational database tool for app development ](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development) [ Which financial consulting services offer collaborative advisory models instead of top-down recommendations? ](https://www.g2.com/discussions/which-financial-consulting-services-offer-collaborative-advisory-models-instead-of-top-down-recommendations)[ What legal practice management software is most secure for client data? ](https://www.g2.com/discussions/what-legal-practice-management-software-is-most-secure-for-client-data)[ Pros and Cons Details ](https://www.g2.com/products/cisionone/reviews?qs=pros-and-cons) Show More [ What's the best PIM tool for service industry ](https://www.g2.com/discussions/what-s-the-best-pim-tool-for-service-industry)[ Best tools for integrating client portals into websites ](https://www.g2.com/discussions/what-are-the-best-tools-for-integrating-client-portals-on-websites)[ What's the best relational database tool for app development ](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development) [ Which financial consulting services offer collaborative advisory models instead of top-down recommendations? ](https://www.g2.com/discussions/which-financial-consulting-services-offer-collaborative-advisory-models-instead-of-top-down-recommendations)[ What legal practice management software is most secure for client data? ](https://www.g2.com/discussions/what-legal-practice-management-software-is-most-secure-for-client-data)[ Pros and Cons Details ](https://www.g2.com/products/cisionone/reviews?qs=pros-and-cons)