CisionOne Features
Reports & Dashboards (3)
Report Customizability
As reported in 51 CisionOne reviews.
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
Report Exporting
Based on 52 CisionOne reviews.
Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
This feature was mentioned in 50 CisionOne reviews.
Allows marketer to add, track, and measure a multitude of social media accounts.
Social Analytics (6)
Competitor Analysis
Based on 48 CisionOne reviews.
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
53 reviewers of CisionOne have provided feedback on this feature.
Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
Based on 55 CisionOne reviews.
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
Attribution
As reported in 26 CisionOne reviews.
Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Database (3)
Media Database
This feature was mentioned in 317 CisionOne reviews.
Provides tools to help identify and house media oppurtunties and potential influencers.
Contact/Campaign Management
Based on 244 CisionOne reviews.
Allows users to manage campaigns, as well and media opportunities and influencer information.
Newsroom
212 reviewers of CisionOne have provided feedback on this feature.
Provides a centralized hub for all media opportunities and current news regarding relevant influencers.
Outreach (3)
Media Distribution
As reported in 246 CisionOne reviews.
Gives visability into multiple media channels, allowing for optimal media exposure.
PR Planner
As reported in 154 CisionOne reviews.
Helps the public relations process with planning tools to capatilize on media opportunities.
Social Media Services
As reported in 140 CisionOne reviews.
Provides tools that help engage influencers and increase media contacts.
Reporting (6)
Monitoring
As reported in 234 CisionOne reviews.
Provides analysis on media and influencer contacts, as well as the effectiveness of each action.
Impact Measurement
187 reviewers of CisionOne have provided feedback on this feature.
Measures the full impact of campaigns, as well as each individual influencer and media opportunity.
Keyword Targeting
This feature was mentioned in 119 CisionOne reviews.
Enables users to search media channels for specific keywords, brand mentions, or topics
Custom Feeds and Alerts
As reported in 109 CisionOne reviews.
Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions
Custom Reports
Based on 114 CisionOne reviews.
Allows users to build custom reports that can be shared with clients and stakeholders
Dashboards
This feature was mentioned in 116 CisionOne reviews.
Provides dashboards for quick visualizations of relevant media coverage and analytics
User Rights/Roles (1)
Team Collaboration
Based on 162 CisionOne reviews.
Gives visability and allows team members to communicate effectively and collaboratively.
Contact Management (4)
Media Database
This feature was mentioned in 23 CisionOne reviews.
Provides a searchable database of potential PR leads and industry-relevant media contacts
Record Management
21 reviewers of CisionOne have provided feedback on this feature.
Allows users to manage, sort, filter, and update contact records
Relationship Management
Based on 20 CisionOne reviews.
Records and consolidates all conversations and interactions with PR contacts
Segmentation
As reported in 22 CisionOne reviews.
Allows users to create and segment distribution lists to deliver PR content to the appropriate contacts
PR Management (4)
Communications
As reported in 22 CisionOne reviews.
Provides one or more channels for communicating with media influencers and stakeholders
Campaign Management
As reported in 20 CisionOne reviews.
Allows users to create, manage, and distribute PR campaigns
Engagement Tracking
As reported in 21 CisionOne reviews.
Measures and reports on contact engagement with PR content
PR Analytics
Based on 22 CisionOne reviews.
Provides reports on the effectiveness of PR campaigns
Workflow Automation (2)
Pitching
Based on 20 CisionOne reviews.
Provides email templates and/or tools for customizing PR pitches
Campaign Scheduling
This feature was mentioned in 18 CisionOne reviews.
Allows users to schedule PR campaigns to be distributed at a later date or time
Media Channels (3)
Broadcast Media
As reported in 107 CisionOne reviews.
Monitors broadcast media such as television and radio news
Print Media
108 reviewers of CisionOne have provided feedback on this feature.
Monitors print media such as newspapers and magazines
Online Media
118 reviewers of CisionOne have provided feedback on this feature.
Monitors online media such as blogs, websites, and social media
Geographic Coverage (3)
Local Media
This feature was mentioned in 110 CisionOne reviews.
Monitors media channels at the local level
National Media
114 reviewers of CisionOne have provided feedback on this feature.
Monitors media channels at the national level
International Media
Based on 100 CisionOne reviews.
Monitors international news coverage
Monitoring & Listening (6)
Social Measurement
As reported in 63 CisionOne reviews.
Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.
Influencer Identification
52 reviewers of CisionOne have provided feedback on this feature.
Identifies who is talking about your brand along with their influence over social communities.
Brand Monitoring
As reported in 10 CisionOne reviews.
Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.
Keyword Tracking
As reported in 10 CisionOne reviews.
Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.
Trend Analysis
This feature was mentioned in 10 CisionOne reviews.
Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.
Competitor Analysis
As reported in 10 CisionOne reviews.
Allows users to monitor conversations about competitors and measure performance against them.
Data Management & Analysis (4)
Sentiment Analysis
Based on 59 CisionOne reviews.
Determines whether mentions of your brand are positive, negative or neutral.
Social Reporting
This feature was mentioned in 63 CisionOne reviews.
Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.
Alerts and Notifications
Based on 10 CisionOne reviews.
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Advanced Data Filtering
As reported in 10 CisionOne reviews.
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.
Generative AI (4)
AI Text Generation
50 reviewers of CisionOne have provided feedback on this feature.
Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 48 CisionOne reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
Based on 25 CisionOne reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
25 reviewers of CisionOne have provided feedback on this feature.
Condenses long documents or text into a brief summary.
Agentic AI - Media Monitoring (5)
Autonomous Task Execution
This feature was mentioned in 39 CisionOne reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
37 reviewers of CisionOne have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 38 CisionOne reviews.
Improves performance based on feedback and experience
Natural Language Interaction
38 reviewers of CisionOne have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 39 CisionOne reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Media and Influencer Targeting (5)
Autonomous Task Execution
10 reviewers of CisionOne have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
10 reviewers of CisionOne have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
As reported in 10 CisionOne reviews.
Improves performance based on feedback and experience
Natural Language Interaction
Based on 10 CisionOne reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Regulatory Change Management (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Listening Tools (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





