--- title: CisionOne Reviews meta\_title: 'CisionOne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1344 reviews by the users' company size, role or industry to find out how CisionOne works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 1344 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # CisionOne Reviews & Product Details Visit Website CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation. Measure the effectiveness of your PR campaigns through comprehensive analytics, analyze trends in media coverage, and use data insights to guide future PR decisions. Built for PR professionals, CisionOne transforms how you work with AI assistance across desktop, tablet, and mobile. * * * Product Website CisionOne Seller [Cision](https://www.g2.com/sellers/cision) Discussions [CisionOne Community](https://www.g2.com/products/cisionone/discuss) Languages Supported Danish, German, English, Finnish, French, Norwegian, Portuguese, Swedish Solution Type All-in-One Overview by Hayley Cosh Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/cisionone/pricing) Cision Solutions (4) See how Cision products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") CisionOne AI SolutionBy Cision ](/sellers/cision/solutions/cisionone-ai)[ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Media Monitoring SolutionBy Cision ](/sellers/cision/solutions/media-monitoring)[ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Social Listening SolutionBy Cision ](/sellers/cision/solutions/social-listening)[ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Journalist Outreach SolutionBy Cision ](/sellers/cision/solutions/journalist-outreach) Show More ## CisionOne Integrations (7) What do users say about integrations? Verified by CisionOne [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Brandwatch Consumer Intelligence ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Feedly News Reader ](https://www.g2.com/products/feedly-news-reader/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meltwater ](https://www.g2.com/products/meltwater/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PR Newswire ](https://www.g2.com/products/pr-newswire/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Julia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia M.") JM Julia M. Public Relations Manager Mid-Market (51-1000 emp.) 7/2/2026 "Powerful Media Monitoring and Reporting with a Great Journalist Database" 4.5/5 What do you like best about CisionOne? We use the media monitoring function the most, and it is very helpful for daily news monitoring especially with the audience size and article sentiments that are included with each news mention. We also use the reporting function on a monthly basis, and I love that I can set up a dashboard and easily go back to it each month to pull the data I need. The database of journalists and outlet contacts/ information is also VERY helpful for finding outreach targets. Overall, this tool does a lot for me and my team! Review collected by and hosted on G2.com. What do you dislike about CisionOne? There are some small glitches and limitations. For example, when searching for an outlet's UVM, there are no commas in the numbers as listed. I know it sounds silly, but it takes me an extra minute to make sure I'm reporting the correct number because I have to parse out if it's in the thousands, millions, etc. I also find it limiting that you can't create a news mentions report outside of the email report function. I would like to be able to create it as a PDF, and I wish the formatting wasn't so set in stone. It would be nice to be able to customize the look and structure of it. We basically have to create our own clips report manually because this platform is lacking in that functionality. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? Finding targeted and relevant media contacts is very difficult without a proper database, so this is very helpful to us. It also makes overall monitoring and reporting so easy with its automations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/15/2026 "Vast amount of features for media monitoring, and at a high quality level" 4.5/5 What do you like best about CisionOne? I find CisionOne to be a reliable source of media monitoring. The programme itself is reliable and I find there are hardly ever any weeding / tech issues. This is a big factor as it is a trusted source of information and we can get it quickly. The other benefits obviously include the reports tab and how much detail we can add into reporting (let alone how it visually looks!) Review collected by and hosted on G2.com. What do you dislike about CisionOne? I find that the 'reach' figure for coverage is inaccurate. It seems to be higher than is realistic e.g. the whole UK population! There are also sometimes pieces of coverage missing, or one piece of coverage split across, or counted as, two separate pieces (potentially causing us more with licensing). Print coverage could also be better, in terms of the layout and more concise / visually appealing. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? We previously found it hard to measure how many of our key messages were coming across in news coverage. But thanks to the insights tab, we can track multiple key messages, which we also use to track spokesperson comments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BP Ben P. Head of PR Small-Business (50 or fewer emp.) 4/21/2026 "Cision Makes Global Journalist Outreach Easy—Ideal for Niche Media Targeting" 4.5/5 What do you like best about CisionOne? I find the outreach function the most appealing feature as I'm able to identify journalists across multiple countries with ease. We work in a niche sector and Cision has been by the far the best in terms of seeking out specialist publications and media outlets. I particularly like being able to identify journalists that are talking about a key subject and using this to target new opportunities. Review collected by and hosted on G2.com. What do you dislike about CisionOne? I sometimes find it difficult to capture all of the coverage and/or filter out irrelevant coverage in the monitoring function. Social Listening has also been difficult to use and the only search I've managed to create involved assistance from the Cision team. This still doesn't really work and misses a lot of mentions. Outreach searches can also be frustrating at times as some filters seem to cut out a lot more than expected and they can sometimes apply in new searches too. Appreciate that may be user error though! Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne provides massive time savings and alos provides hugely valuable insights into not only how our clients' brands are performing but also in how they compare to key competitors. In terms of my day to day, being able to quickly build lists of journalists and then submit directly to them makes huge time savings. Cision's database also seems to be the most comprehensive on the market and I suspect 90% of the media we want to talk too is on the database, meaning I don;t have to spend time adding lots of private contacts from this niche sector. The ability to track competitors is also extremely valuable and this is enabling us to improve performance for ourselves as well as clients by understanding what they are doing and tracking key trends. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12661222/official_response/edit) Hi Ben, Appreciate you taking the time to leave such a detailed review. It’s great to see that CisionOne helps you save time while providing valuable insights into how your clients’ brands are performing and comparing to competitors. You also highlighted some challenges with capturing coverage, filtering results, and using social listening, and this has been raised internally. If you haven’t already, I’d suggest connecting with your Cision team, who would be happy to review your setup with you. Thanks again for your input. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 7/2/2026 "Robust Mention Tracking with Analytics and Metrics" 5/5 What do you like best about CisionOne? Cision is overall, extremely, effective in its analytics and overall performance. It picks up mentions pretty seamlessly and provides robust metrics in order to communicate the impact of our work to senior stakeholders. I find the interface intuitive and the support team is responsive, in a sometimes extraordinarily timely fashion. Compared to our previous monitoring provider, it's far more economic. Review collected by and hosted on G2.com. What do you dislike about CisionOne? There are a few bits of the system that aren't completely intuitive but they're mainly small. Sometimes the content analysis like sentiment tracking can be a bit off and sometimes I find that when coverage is paywalled it's hard to add coverage to your mention streams yourself rather than having to contact the support team. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne aids us in effectively tracking important topics related to our work. For example, if there are changes in the Greenhouse Gas Protocol and that is covered by journalists, it gives us a holistic view as to the impact of the changes and allows us to prepare reactive statements relating to our work. When we were struggling with our previous provider, we simply weren't getting a formal platform, and associated analysis, picking up the scope of our work. We can now effectively communicate the scale and impact of our work. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-13059000/official_response/edit) Hi there, Thanks for taking the time to leave such a detailed review. It sounds like CisionOne has made a real difference in how you track coverage and demonstrate the impact of your work to senior stakeholders. It’s also lovely to see such positive feedback about our support team. We’ve taken note of your comments on sentiment analysis and paywalled coverage and passed these along internally. We really appreciate your feedback. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bruce W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruce W.") BW Bruce W. Various PR titles Small-Business (50 or fewer emp.) 7/15/2026 "Deep Journalist Database That Makes PR Outreach Easy" 5/5 What do you like best about CisionOne? We love the deep, deep database of journalists from outlets of all sizes -- local, national, and in between. Review collected by and hosted on G2.com. What do you dislike about CisionOne? It's tough when you put so much time into a pitch and get little to no response, but that's PR. It's not Cision's fault. In other words, it's hard to find fault with the product! Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? It helps us reach a wide array of media in a short amount of time, rather than spending time doing countless internet and/or LinkedIn searches. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Policy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Policy") AP Verified User in Public Policy Mid-Market (51-1000 emp.) 5/30/2024 "User-friendly media monitoring and engagement platform" 4.5/5 What do you like best about CisionOne? Ease of use compared to competing platforms. The layout is intuitive and everything loads quickly. It takes fewer steps to get to the same result. Cost is high, but less than biggest competitor. Good reporter search functionality. Review collected by and hosted on G2.com. What do you dislike about CisionOne? It would be nice to have more robust social media reporting, but you can get that if your contract includes Brandwatch. Customer support portal is slow to respond and unhelpful, so I work through my customer success manager usually. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? Allows our organization to receive instant alerts about media mentions and quantify how often people are mentioning us in a given timeframe -- including TV, radio, and podcasts. Keeps our media lists up-to-date so that we don't have to do that manually. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-9728956/official_response/edit) Hi there, Thank you for taking the time to share your feedback. It’s helpful to hear that the layout feels intuitive and that you’re able to reach the information you need with fewer steps. Fast access and streamlined navigation can make a real difference in day-to-day monitoring. You also noted the need for stronger social reporting. We’ve shared this feedback with our product team. We appreciate you leaving your review. 6/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 7/2/2026 "Opted-In Media Contacts Make Outreach Easy in Cision" 5/5 What do you like best about CisionOne? I love that all the media contacts in Cision have opted in so I don't need to worry that there's someone in the database who doesn't actually want to be contacted. Review collected by and hosted on G2.com. What do you dislike about CisionOne? There are issues with the system clearing my search parameters when I jump between a journalist page and the search results I originally generated. There should be a way that the system opens the journalist pages in a new tab like they do in Muck Rack. It seems like that should be basic functionality. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne is giving me access to contact information for a ton of journalists which is so important to my pitching activities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/15/2026 "Intuitive UI, Rich Integrations, and Friendly Support" 5/5 What do you like best about CisionOne? The user interface is intuitive and easy to use. Integrations are plentiful and include all major social media channels. The support team is friendly, easily accessible, and quick to help with platform onboarding and troubleshooting. Review collected by and hosted on G2.com. What do you dislike about CisionOne? The service is fairly pricey, but I'd hesitate to label that as a dislike — this is truly a case where you get what you pay for. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? Cision helps my workflow by providing a one-stop shop for media outreach, monitoring, and social listening. Getting a fulsome picture of the brand's media footprint in one click is exceptionally practical. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 7/17/2026 "Easy-to-Use UI with Great Metrics and Reports" 5/5 What do you like best about CisionOne? User interface is nice and easy to use. They do a good job of capturing most content and their metrics and generated reports are great! Totally worth the price! Review collected by and hosted on G2.com. What do you dislike about CisionOne? That it does capture all radio, getting support can be hard sometimes, and the search features could use some improving. Has a tendency to miss some hits. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? it shows the value of our media relation efforts to the client and quanities the number. I love the AVE function Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") IN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 2/16/2026 "All-in-One PR Tool That Saves Time and Simplifies Reporting" 4.5/5 What do you like best about CisionOne? What I like most about CisionOne is how much time it saves me. Instead of bouncing between different tools for monitoring, outreach, and reporting, it’s all in one place. That alone makes a big difference in day-to-day work. I also really appreciate how easy it is to track coverage and pull reports. When you need to quickly show results to a client or your team, the dashboards make it simple and clear. And the media database is solid - it makes finding the right journalists feel less overwhelming. Overall, it just makes PR work feel more organized and manageable. Review collected by and hosted on G2.com. What do you dislike about CisionOne? If I’m being honest, there are a few things that can be frustrating about CisionOne. Sometimes the platform can feel a bit overwhelming, especially for new users. There are so many features and filters that it can take time to learn where everything is and how to get the most out of it. The interface isn’t always as intuitive as it could be. Search results can also require a lot of refining. If your keywords aren’t set up just right, you can end up with irrelevant mentions and spend extra time cleaning things up. And while the reporting tools are helpful, customizing reports exactly the way you want can sometimes feel limited or a bit clunky. Overall, it’s a powerful tool - but there’s definitely a learning curve, and it could be smoother in terms of usability and precision. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne solves the problem of having PR work scattered across multiple tools. Before using a platform like this, it’s easy to lose time switching between media monitoring services, journalist databases, email tools, and reporting spreadsheets. CisionOne brings all of that into one place. It also solves the visibility problem. It can be hard to know where your brand is being mentioned, how often, and whether the coverage is positive or negative. With real-time monitoring and analytics, you get a clear picture of your media presence and can react quickly if needed. Another big problem it addresses is proving PR value. Reporting and measuring impact can be time-consuming and sometimes vague. With built-in analytics and shareable reports, it’s much easier to show stakeholders what’s working and demonstrate results. For me, the biggest benefit is efficiency and clarity. I spend less time chasing information and building reports, and more time focusing on strategy and relationships. It makes PR work feel more organized, measurable, and proactive instead of reactive. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12368349/official_response/edit) Hi there, Thank you for such a detailed review. It’s great to hear that having monitoring, outreach, and reporting in one place is making your day-to-day work more efficient and organized. The built-in analytics and shareable reports seem to make it easier to communicate outcomes and provide clarity to stakeholders. You also shared thoughtful feedback around usability, refining search results, and report customization. We’ve made sure this input is shared with our product team as we continue improving the overall experience and usability of the platform. Thanks again for taking the time to leave such comprehensive feedback. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about CisionOne? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CisionOne ](https://www.g2.com/products/cisionone/discussions/new) GU Guest User • Last activity over 1 year ago What is Help a Reporter Out used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) GU Guest User What is Cision Communications Cloud used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cision-communications-cloud-used-for) [ View all Discussions ](https://www.g2.com/products/cisionone/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 14 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/cisionone/pricing) ## How much does CisionOne cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 28 purchases. 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