Link copied to clipboard # CisionOne vs Muck Rack Comparison - What are their main differences? Share [ Export ](/compare/cisionone/muck-rack/export.csv) CisionOneMuck Rack[+ Add Product](#) Reviews **CisionOne** [ 3.9/5(1,355) ](https://www.g2.com/products/cisionone/reviews#reviews) **Muck Rack** [ 4.5/5(536) ](https://www.g2.com/products/muck-rack/reviews#reviews) Pricing **CisionOne** No pricing available **Muck Rack** No pricing available **Pricing Insights** from reviews Time to Implement **CisionOne** 2 months Based on 124 responses **Muck Rack** 1 monthFaster Based on 69 responses Return on Investment **CisionOne** 14 months Based on 99 responses **Muck Rack** 8 months6 months sooner Based on 64 responses Perceived Cost **CisionOne** $$$$$ **Muck Rack** $$$$$ Average Discount **CisionOne** 12%2% more **Muck Rack** 10% ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne") ![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **CisionOne** [ Ease of Use (69) ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews)[ Helpful (40) ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews)[ Data Inaccuracy (37) ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews)[ Not Intuitive (27) ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews) **Muck Rack** [ Ease of Use (74) ](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=1313100&qs=pros-and-cons#reviews)[ Database Quality (51) ](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=1313521&qs=pros-and-cons#reviews)[ Limited Functionality (22) ](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=2066763&qs=pros-and-cons#reviews)[ Data Inaccuracy (21) ](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=1313486&qs=pros-and-cons#reviews) Integrations **CisionOne** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_55f64e3cfb71ee5ee36385258968a9ad/feedly-news-reader.png "Product Avatar Image") Feedly News Reader ](https://www.g2.com/products/feedly-news-reader/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater ](https://www.g2.com/products/meltwater/reviews)[ View all ](https://www.g2.com/products/cisionone/integrations) **Muck Rack** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a45358798c292981f351f096c165556/instantly.png "Product Avatar Image") Instantly ](https://www.g2.com/products/instantly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_18e4069f1b54a9012faa6cc8e9e0ddce/lexisnexis-intelligent-investigator.jpg "Product Avatar Image") LexisNexis Intelligent... ](https://www.g2.com/products/lexisnexis-intelligent-investigator/reviews)[ View all ](https://www.g2.com/products/muck-rack/integrations) Screenshots **CisionOne** ![CisionOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1404338/cisionone-media-monitoring-overview-3-25.png) **Muck Rack** ![Muck Rack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/169227/Journalists.png) Ratings Meets Requirements **CisionOne** 7.8 7.81,203 **Muck Rack** 8.8 8.8375 Ease of Use **CisionOne** 7.6 7.61,207 **Muck Rack** 8.7 8.7380 Ease of Setup **CisionOne** 7.6 7.6529 **Muck Rack** 8.9 8.9258 Ease of Admin **CisionOne** 7.9 7.9383 **Muck Rack** 8.8 8.8123 Quality of Support **CisionOne** 8.0 8.01,081 **Muck Rack** 9.1 9.1350 Has the product been a good partner in doing business? **CisionOne** 8.2 8.2399 **Muck Rack** 9.1 9.1126 Product Direction (% positive) **CisionOne** 6.9 6.91,170 **Muck Rack** 9.0 9.0346 Features PR CRM[Hide 44 FeaturesShow 44 Features](javascript:void(0);) 6.8 29 8.8 83 Contact Management Media Database 7.8 29 9.3(won by 1.5) 78 (There is a greater than 0.5 difference between this product's rating and its competitors) Record Management 7.1 21 8.7(won by 1.6) 52 (There is a greater than 0.5 difference between this product's rating and its competitors) Relationship Management 6.3 20 9.0(won by 2.7) 57 (There is a greater than 0.5 difference between this product's rating and its competitors) Segmentation 7.5 24 9.2(won by 1.7) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Digital Asset Management Not enough data Not enough data User Management Not enough data Not enough data Calendar Management Not enough data Not enough data Direct Mail Management Not enough data Not enough data Contact Management Not enough data Not enough data PR Management Communications 7.7 22 9.0(won by 1.3) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) Campaign Management 7.1 21 9.0(won by 1.9) 49 (There is a greater than 0.5 difference between this product's rating and its competitors) Engagement Tracking 7.7 22 8.3(won by 0.6) 45 (There is a greater than 0.5 difference between this product's rating and its competitors) PR Analytics 7.8 22 8.3(won by 0.5) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) Communication Management Not enough data Not enough data Clippings Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Agentic AI - Regulatory Change Management Autonomous Task Execution 6.2(won by default) 7 Not enough data Multi-step Planning 5.7(won by default) 7 Not enough data Cross-system Integration 5.2(won by default) 7 Not enough data Natural Language Interaction 6.2(won by default) 7 Not enough data Proactive Assistance 5.2(won by default) 7 Not enough data Campaign Planning Not enough data Not enough data Workflow Automation Pitching 7.0 22 8.8(won by 1.8) 63 (There is a greater than 0.5 difference between this product's rating and its competitors) Campaign Scheduling 7.5 18 8.9(won by 1.4) 47 (There is a greater than 0.5 difference between this product's rating and its competitors) Follow-ups Feature Not Available 8.5(won by default) 55 Lead Scoring Feature Not Available Feature Not Available Additional Functionality Multi-Channel Marketing Not enough data Not enough data Approval Process Control Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Data Visualization Not enough data Not enough data Real-Time Data Not enough data Not enough data Content Library Not enough data Not enough data Press Release Builder Not enough data Not enough data API Not enough data Not enough data Monitoring Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Data Import/Export Not enough data Not enough data Press Monitoring Not enough data Not enough data Email Distribution Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Search/Filter Not enough data Not enough data Media Monitoring Not enough data Not enough data Auto Update Not enough data Not enough data AI Copilot Not enough data Not enough data Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);) 6.5 196 6.9 242 Media Channels Broadcast Media 6.6 119 6.9(won by 0.3) 93 Print Media 7.2 118 8.0(won by 0.8) 121 (There is a greater than 0.5 difference between this product's rating and its competitors) Online Media 8.0 135 8.9(won by 0.9) 146 (There is a greater than 0.5 difference between this product's rating and its competitors) Geographic Coverage Local Media 7.6 121 8.4(won by 0.8) 132 (There is a greater than 0.5 difference between this product's rating and its competitors) National Media 8.0 125 9.1(won by 1.1) 131 (There is a greater than 0.5 difference between this product's rating and its competitors) International Media 7.2 108 7.9(won by 0.7) 106 (There is a greater than 0.5 difference between this product's rating and its competitors) Reporting Keyword Targeting 7.6 136 8.4(won by 0.8) 154 (There is a greater than 0.5 difference between this product's rating and its competitors) Custom Feeds and Alerts 7.9 119 8.1(won by 0.2) 138 Custom Reports 7.8 140 7.9(won by 0.1) 157 Dashboards 7.9 133 8.3(won by 0.4) 138 Agentic AI - Media Monitoring Autonomous Task Execution 4.9(won by 1.0) 39 (There is a greater than 0.5 difference between this product's rating and its competitors) 3.9 9 Cross-system Integration 5.0 41 5.2(won by 0.2) 14 Adaptive Learning 4.8(tied score) 38 4.8(tied score) 9 Natural Language Interaction 4.8(won by 1.5) 38 (There is a greater than 0.5 difference between this product's rating and its competitors) 3.3 9 Proactive Assistance 4.8(won by 2.1) 39 (There is a greater than 0.5 difference between this product's rating and its competitors) 2.7 8 Social Media Integration Not enough data Not enough data Generative AI AI Text Generation 4.9 51 5.7(won by 0.8) 44 (There is a greater than 0.5 difference between this product's rating and its competitors) AI Text Summarization 5.0 49 5.3(won by 0.3) 33 Generative AI Not enough data Not enough data Additional Functionality Monitoring 6.9(won by default) 6 Not enough data Search/Filter Not enough data 8.7(won by default) 9 Auto Update Not enough data 10.0(won by default) 6 Multi-Channel Marketing Not enough data Not enough data Approval Process Control Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Data Visualization Not enough data Not enough data Real-Time Data Not enough data Not enough data Content Library Not enough data Not enough data Press Release Builder Not enough data Not enough data API Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Data Import/Export Not enough data Not enough data Press Monitoring Not enough data Not enough data Email Distribution Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Media Monitoring Not enough data Not enough data AI Copilot Not enough data Not enough data Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);) 6.9 76 8.1 15 Monitoring & Listening Influencer Identification 6.7 52 8.1(won by 1.4) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) Social Measurement 7.0(won by default) 63 Not enough data Brand Monitoring 6.8(won by default) 10 Not enough data Keyword Tracking 8.2(won by default) 10 Not enough data Trend Analysis 6.3(won by default) 10 Not enough data Competitor Analysis 6.0(won by default) 10 Not enough data Social Media Monitoring Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Impact Measurement Not enough data Not enough data Agentic AI - Social Media Listening Tools Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Management & Analysis Sentiment Analysis 5.9(won by default) 59 Not enough data Social Reporting 6.5(won by default) 63 Not enough data Alerts and Notifications 7.3(won by default) 10 Not enough data Advanced Data Filtering 6.8(won by default) 10 Not enough data Additional Functionality Negative Feedback Management Not enough data Not enough data Dashboard Not enough data Not enough data Audience Analytics Not enough data Not enough data Multi-Account Management Not enough data Not enough data API Not enough data Not enough data Collaboration Tools Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Audience Engagement Not enough data Not enough data Content Publishing Options Not enough data Not enough data Content Discovery Not enough data Not enough data Generative AI Not enough data Not enough data Performance Metrics Not enough data Not enough data Natural Language Processing Not enough data Not enough data Optical Character Recognition Not enough data Not enough data Campaign Analytics Not enough data Not enough data Multi-Language Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Audience Targeting Not enough data Not enough data Commenting/Notes Not enough data Not enough data Approval Process Control Not enough data Not enough data Content Library Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Promotion Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Engagement Not enough data Not enough data Automated Publishing Not enough data Not enough data Benchmarking Not enough data Not enough data Boolean Search Not enough data Not enough data Tagging Not enough data Not enough data Visual Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Reputation Management Not enough data Not enough data Social Listening Not enough data Not enough data Social Advertising Not enough data Not enough data Customizable Reports Not enough data Not enough data Campaign Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data PR Analytics[Hide 2 FeaturesShow 2 Features](javascript:void(0);) 4.7 25 5.3 35 Generative AI AI Text Generation 4.7 25 5.2(won by 0.5) 34 (There is a greater than 0.5 difference between this product's rating and its competitors) AI Text Summarization 4.7 25 5.4(won by 0.7) 31 (There is a greater than 0.5 difference between this product's rating and its competitors) Media and Influencer Targeting[Hide 16 FeaturesShow 16 Features](javascript:void(0);) 6.3 367 6.8 219 Database Media Database 8.0 333 9.3(won by 1.3) 203 (There is a greater than 0.5 difference between this product's rating and its competitors) Contact/Campaign Management 7.6 249 8.5(won by 0.9) 142 (There is a greater than 0.5 difference between this product's rating and its competitors) Newsroom 7.3(won by default) 214 Feature Not Available Outreach Media Distribution 7.8 254 8.6(won by 0.8) 138 (There is a greater than 0.5 difference between this product's rating and its competitors) PR Planner 7.1 154 7.7(won by 0.6) 99 (There is a greater than 0.5 difference between this product's rating and its competitors) Social Media Services 6.4 140 6.8(won by 0.4) 86 Reporting Monitoring 7.5 240 8.5(won by 1.0) 166 (There is a greater than 0.5 difference between this product's rating and its competitors) Impact Measurement 7.2 189 8.1(won by 0.9) 120 (There is a greater than 0.5 difference between this product's rating and its competitors) Response Desk Feature Not Available 8.7(won by default) 119 Agentic AI - Media and Influencer Targeting Autonomous Task Execution 4.2(won by 0.7) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) 3.5 10 Cross-system Integration 4.8(won by 0.9) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) 3.9 11 Adaptive Learning 4.5(tied score) 10 4.5(tied score) 11 Natural Language Interaction 5.0(won by 1.0) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) 4.0 10 Proactive Assistance 3.8 10 4.1(won by 0.3) 11 User Rights/Roles Team Collaboration 7.2 164 8.6(won by 1.4) 110 (There is a greater than 0.5 difference between this product's rating and its competitors) Version Control Feature Not Available 7.7(won by default) 85 Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);) 7.5 72 Not enough data Social Analytics Competitor Analysis 7.0(won by default) 48 Not enough data Follower Analysis 7.3(won by default) 53 Not enough data Post Performance 7.5(won by default) 56 Not enough data Attribution 7.5(won by default) 26 Not enough data Hashtag Analytics 5.0(won by default) 5 Not enough data Sentiment Analysis 4.7(won by default) 5 Not enough data Paid Campaign Tracking Feature Not Available Not enough data Lead Attribution Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Reports & Dashboards Report Customizability 7.0(won by default) 52 Not enough data Report Exporting 7.5(won by default) 52 Not enough data Scalability 7.4(won by default) 50 Not enough data White Label Feature Not Available Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Social Media Analytics Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Benchmarking Not enough data Not enough data Content Library Not enough data Not enough data Charting Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Dashboard Creation Not enough data Not enough data AI Copilot Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Calendar Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data @mentions Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Tagging Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Search/Filter Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Social Promotion Not enough data Not enough data Social Advertising Not enough data Not enough data Content Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Social Performance Management Not enough data Not enough data Campaign Management Not enough data Not enough data API Not enough data Not enough data Press Release Distribution[Hide 10 FeaturesShow 10 Features](javascript:void(0);) Not enough data 7.1 18 Content Creation Press Release Creation Not enough data 6.0(won by default) 5 Multimedia Not enough data 6.4(won by default) 6 SEO Not enough data 6.2(won by default) 7 Newsrooms Not enough data Feature Not Available Agentic AI - Press Release Distribution Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Content Distribution Distribution Not enough data 8.7(won by default) 15 Contact List Not enough data 9.2(won by default) 14 Social Sharing Not enough data 5.0(won by default) 5 Analytics Not enough data 8.2(won by default) 10 Answer Engine Optimization (AEO)[Hide 10 FeaturesShow 10 Features](javascript:void(0);) Not enough data 7.7 8 AI Visibility & Tracking AI Mention Tracking Not enough data Not enough data AI Search Ranking Insights Not enough data Not enough data Sentiment & Brand Analysis AI Sentiment Monitoring Not enough data Not enough data AI Hallucination Detection Not enough data Not enough data Competitive Benchmarking Industry AI Sentiment Benchmarking Not enough data Not enough data Competitor AI Presence Comparison Not enough data Not enough data AI Content Optimization Semantic Optimization for AI Models Not enough data Not enough data AI-Driven Content Recommendations Not enough data Not enough data Reporting & Alerts AI Visibility Reporting Not enough data 7.7(won by default) 5 Real-Time AI Mention Alerts Not enough data Not enough data Show 2 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Customer Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Content Management Not enough data Not enough data Campaign Planning Not enough data Not enough data Content Library Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Campaign Management Not enough data Not enough data Trend Analysis Not enough data Not enough data Drag & Drop Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Promotion Not enough data Not enough data Data Import/Export Not enough data Not enough data Contact Management Not enough data Not enough data Social Media Monitoring Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Marketing Not enough data Not enough data Automated Publishing Not enough data Not enough data Image Library Not enough data Not enough data AI Copilot Not enough data Not enough data Tagging Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Campaign Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Account Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Engagement Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Performance Metrics Not enough data Not enough data Click Tracking Not enough data Not enough data User Insights Reviewers' Company Size [![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")](https://www.g2.com/products/cisionone/reviews) CisionOne Small-Business(50 or fewer emp.) 44.1% Mid-Market(51-1000 emp.) 35.4% Enterprise(\> 1000 emp.) 20.6% [![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")](https://www.g2.com/products/muck-rack/reviews) Muck Rack Small-Business(50 or fewer emp.) 57.1% Mid-Market(51-1000 emp.) 30.0% Enterprise(\> 1000 emp.) 12.9% Small-Business (50 or fewer emp.) 44.1% 57.1% Mid-Market (51-1000 emp.) 35.4% 30.0% Enterprise (\> 1000 emp.) 20.6% 12.9% Reviewers' Industry [![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")](https://www.g2.com/products/cisionone/reviews) CisionOne Public Relations and Communications 36.3% Marketing and Advertising 9.9% Non-Profit Organization Management 4.7% Higher Education 3.7% Computer Software 2.8% Other 42.5% [![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")](https://www.g2.com/products/muck-rack/reviews) Muck Rack Public Relations and Communications 49.1% Marketing and Advertising 5.6% Non-Profit Organization Management 4.3% Entertainment 3.8% Information Technology and Services 3.4% Other 33.9% FAQs ## CisionOne vs Muck Rack FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between CisionOne vs Muck Rack? Muck Rack stands out from CisionOne with higher reviewer satisfaction, a stronger support experience, and a more user-friendly setup, while CisionOne is noted for its comprehensive media database. | [CisionOne](https://www.g2.com/products/cisionone/reviews) | [Muck Rack](https://www.g2.com/products/muck-rack/reviews) | | --- | --- | | 3.9/5 (1,344 reviews) | 4.5/5 (500 reviews) | | Small-Business | Small-Business | | 7.6 | 8.9 | | 8.0 | 9.1 | | Comprehensive media database | User-friendly setup and interface | ### How do the pricing models of CisionOne and Muck Rack compare? Muck Rack is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **CisionOne:** Reviewers frequently mention that CisionOne is expensive for small organizations and nonprofits, with limited pricing flexibility. - **Muck Rack:** Reviewers describe Muck Rack as expensive but more flexible and worth the investment for its ease of use and up-to-date database. - **Switching reasons:** Several reviewers cite switching to Muck Rack for better value and more responsive support. ### What are the best alternatives to CisionOne and Muck Rack? The top 3 alternatives to CisionOne and Muck Rack are Agility PR Solutions, Onclusive, and Meltwater. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [CisionOne](https://www.g2.com/products/cisionone/reviews) | 3.9/5 (1,344 reviews) | Small-Business | Expensive for small organizations | Comprehensive media database | | [Muck Rack](https://www.g2.com/products/muck-rack/reviews) | 4.5/5 (500 reviews) | Small-Business | Expensive but flexible and worth the investment | User-friendly setup and interface | | [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) | 4.1/5 (408 reviews) | Small-Business | — | — | | [Onclusive](https://www.g2.com/products/onclusive/reviews) | 4.3/5 (207 reviews) | Mid-Market | — | — | | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2,669 reviews) | Mid-Market | — | — | ### Which Media Monitoring features should I prioritize when comparing CisionOne and Muck Rack? Buyers should prioritize Monitoring, Media Database Quality, Ease of Use, Integrations, and Reporting/Analytics when comparing CisionOne and Muck Rack. - **Monitoring:** CisionOne (69 all-time mentions for Ease of Use, 19 for Limited Coverage); Muck Rack is frequently praised for monitoring features in recent reviews. - **Media Database Quality:** CisionOne (18 all-time mentions for Database Quality); Muck Rack is described as having the most up-to-date media database in recent reviews. - **Ease of Use:** CisionOne (69 all-time mentions for Ease of Use); Muck Rack scores 8.8 on Ease of Use, with reviewers consistently citing its user-friendly interface. - **Integrations:** CisionOne integrates with PR Newswire and Slack (7 and 3 all-time mentions, respectively); Muck Rack integrates with Slack (2 recent mentions). - **Reporting/Analytics:** CisionOne (16 all-time mentions for Analytics); Muck Rack is praised for accurate and customizable reporting in recent reviews. ### What are the pros and cons of CisionOne vs Muck Rack? CisionOne's headline strength is its comprehensive media database, while Muck Rack excels in user-friendly setup and support. - **CisionOne strengths:** Comprehensive media database (18 all-time mentions), ease of use (69 all-time mentions), strong media outreach tools (39 all-time mentions), intuitive interface (19 all-time mentions), robust analytics (16 all-time mentions). - **CisionOne trade-offs:** Noted learning curve (26 all-time mentions), missing features (20 all-time mentions), limited coverage (19 all-time mentions), poor reporting (17 all-time mentions), complexity and navigation difficulty (15 all-time mentions each). - **Muck Rack strengths:** Reviewers highlight user-friendly setup, up-to-date media database, responsive support, and efficient media list building and outreach. - **Muck Rack trade-offs:** Reviewers mention high cost, occasional outdated contact information, and some limitations in niche outlet coverage. ### Is CisionOne or Muck Rack better for small businesses? Muck Rack is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger Ease of Use score. - **CisionOne:** Largest segment is Small-Business; reviewers note the tool is expensive and less flexible for small organizations. - **Muck Rack:** Largest segment is Small-Business; reviewers consistently praise its ease of use, setup, and value for small teams. ### Which Media Monitoring platform has better integrations? CisionOne is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **CisionOne:** Integrates with PR Newswire (7 all-time mentions) and Slack (3 all-time mentions). - **Muck Rack:** Integrates with Slack, mentioned in recent reviews. ### How do CisionOne and Muck Rack compare on customer support? Muck Rack leads CisionOne on Quality of Support by a material margin of 1.1 points (9.1 vs 8.0). - **CisionOne:** Reviewers describe support as variable, with some citing slow or unhelpful chat support and others noting friendly and accessible onboarding teams. - **Muck Rack:** Reviewers consistently praise Muck Rack's responsive and helpful customer service, with many citing quick resolutions and proactive support experiences. ### Which is easier to implement, CisionOne or Muck Rack? Muck Rack is easier to implement than CisionOne, with a 1.3-point advantage in Ease of Setup (8.9 vs 7.6). - **CisionOne:** Reviewers note a learning curve and some initial setup challenges, but many find the setup process straightforward once familiar with the platform. - **Muck Rack:** Reviewers consistently describe the setup as easy, quick, and user-friendly, with minimal training required. ### Which product has better Monitoring? Muck Rack is favored for Monitoring, with higher reviewer satisfaction and frequent praise for its monitoring features. - **CisionOne:** Monitoring is a core feature, with 69 all-time mentions for Ease of Use and 19 for Limited Coverage; reviewers note comprehensive monitoring but cite occasional gaps in coverage. - **Muck Rack:** Reviewers frequently highlight monitoring as a key strength, with high satisfaction scores and consistent praise for accurate and customizable coverage tracking. Alternatives **CisionOne Alternatives** ![Onclusive](https://images.g2crowd.com/uploads/product/hd_favicon/d52cd01950ff1a43eaf4f9e4605a994b/onclusive.svg "Onclusive") [ Onclusive ](/products/onclusive/reviews) ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") [ Meltwater ](/products/meltwater/reviews) ![Agility PR Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/083df72d2eed04c202b2830397dffbc6/agility-pr-solutions.svg "Agility PR Solutions") [ Agility PR Solutions ](/products/agility-pr-solutions/reviews) ![Prowly](https://images.g2crowd.com/uploads/product/hd_favicon/cd93f46bf16fc443ff8cc018bb04228c/prowly.svg "Prowly") [ Prowly ](/products/prowly/reviews) **Muck Rack Alternatives** ![Agility PR Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/083df72d2eed04c202b2830397dffbc6/agility-pr-solutions.svg "Agility PR Solutions") [ Agility PR Solutions ](/products/agility-pr-solutions/reviews) ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") [ Meltwater ](/products/meltwater/reviews) ![Prowly](https://images.g2crowd.com/uploads/product/hd_favicon/cd93f46bf16fc443ff8cc018bb04228c/prowly.svg "Prowly") [ Prowly ](/products/prowly/reviews) ![Critical Mention](https://images.g2crowd.com/uploads/product/hd_favicon/29474cb095d4aa1b167df55ac04d3c90/critical-mention.svg "Critical Mention") [ Critical Mention ](/products/critical-mention/reviews)