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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (57.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,232)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneMuck Rack
Star Rating
(299)4.6 out of 5
Market Segments
Small-Business (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Muck RackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CisionOne's Media Database scores a 7.5, which is significantly lower than Muck Rack's impressive 9.3. Reviewers mention that Muck Rack's database is more comprehensive and easier to navigate, making it a preferred choice for media outreach.
- Reviewers mention that CisionOne's Campaign Management feature scores only 6.5, while Muck Rack excels with a score of 9.0. Users say that Muck Rack provides better tools for tracking campaign performance and managing multiple campaigns simultaneously.
- G2 users highlight that CisionOne's Ease of Use is rated at 7.6, which falls short compared to Muck Rack's 9.0. Users report that Muck Rack's interface is more intuitive, allowing for quicker onboarding and less training time for new users.
- Users on G2 mention that CisionOne's Quality of Support is rated at 8.1, while Muck Rack shines with a score of 9.3. Reviewers say that Muck Rack's customer support is more responsive and helpful, often resolving issues faster.
- Reviewers say that CisionOne's Product Direction score of 6.9 indicates some concerns about future updates, whereas Muck Rack's score of 9.0 suggests a strong commitment to innovation and user feedback. Users report feeling more confident in Muck Rack's ongoing development.
- Users report that CisionOne's Influencer Recruitment feature scores a 7.5, while Muck Rack's capabilities in this area are rated higher, with a score of 9.0. Reviewers mention that Muck Rack offers more robust tools for identifying and engaging with influencers effectively.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableMuck Rack
No pricing availableFree Trial
CisionOne
No trial information availableMuck Rack
No trial information availableRatings
Meets Requirements
7.8
1,114
8.9
220
Ease of Use
7.6
1,117
8.9
221
Ease of Setup
7.7
444
9.0
112
Ease of Admin
8.0
366
9.0
77
Quality of Support
8.0
993
9.2
207
Has the product been a good partner in doing business?
8.2
383
9.3
78
Product Direction (% positive)
6.9
1,093
9.0
213
Features by Category
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.4(won by default)
55
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
51
Not enough data
7.5(won by default)
51
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
Feature Not Available
Not enough data
6.7
5
Agentic AI - Press Release Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution
Not enough data
8.3
6
Not enough data
9.2
6
Not enough data
5.0
5
Not enough data
8.3
6
Contact Management
7.4
22
9.2
56
7.1
21
8.6
47
6.3
20
8.9
50
7.3
22
9.1
41
PR Management
7.1
21
8.9
50
6.5
20
8.9
46
7.1
20
8.3
42
7.8
22
8.4
50
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Feature Not Available
6.5
19
8.7
51
7.5
18
8.8
43
Feature Not Available
8.4
48
Media Channels
6.6
103
6.9
75
7.0
105
8.0
106
7.8
112
9.0
117
Geographic Coverage
7.4
107
8.4
114
7.8
109
9.1
117
7.2
97
7.8
95
Reporting
7.6
109
8.3
112
7.7
102
8.1
115
7.5
104
8.1
105
7.7
105
8.2
107
Agentic AI - Media Monitoring
4.8
38
3.6
7
4.7
37
3.1
7
4.8
38
3.6
7
4.8
38
3.1
7
4.6
38
3.1
7
Generative AI
4.8
48
5.6
34
4.9
47
5.5
31
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
5.4
33
4.7
25
5.6
30
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
314
9.2
149
7.6
244
8.4
127
7.3
212
Feature Not Available
Outreach
7.7
244
8.6
122
7.1
154
7.7
96
6.4
140
6.8
85
Reporting
7.5
233
8.4
134
Feature Not Available
8.7
114
7.2
186
8.1
110
Agentic AI - Media and Influencer Targeting
4.2
10
3.9
9
4.8
10
4.1
9
4.5
10
4.4
9
5.0
10
4.4
9
4.3
9
3.9
9
User Rights/Roles
Feature Not Available
7.7
83
7.2
162
8.5
103
Categories
Categories
Shared Categories
CisionOne and Muck Rack are categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, PR Analytics, and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Social Media Analytics
Muck Rack is categorized as Answer Engine Optimization (AEO) and Press Release Distribution
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Muck Rack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.7%
Computer Software
3.0%
Other
42.0%
Public Relations and Communications
43.7%
Non-Profit Organization Management
4.5%
Entertainment
4.5%
Marketing and Advertising
4.2%
Information Technology and Services
4.2%
Other
38.8%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Muck Rack has no discussions with answers
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