Compare CisionOne and Muck Rack 
Featured Products
At a Glance
Market Segments
Small-Business (43.8% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,306)3.9 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneMuck Rack
Star Rating
(382)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Muck RackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Muck Rack excels in user experience, with many praising its intuitive interface and responsive support team. Users appreciate how easy it is to navigate the platform and quickly access the information they need, making it a strong choice for those prioritizing usability.
- According to verified reviews, CisionOne offers a centralized dashboard that simplifies media monitoring and outreach. Users highlight the real-time alerts and strong filtering tools as particularly beneficial for focusing on relevant coverage, although some find it less user-friendly compared to Muck Rack.
- Reviewers mention that Muck Rack's support team is highly effective, often providing answers almost instantly. This level of support is a significant advantage for users who may need assistance during their day-to-day operations, contrasting with CisionOne, where users have reported mixed experiences with support quality.
- Users say that Muck Rack shines in its ability to help find reporters' contact information and track their recent articles, which is invaluable for PR professionals. This feature is often highlighted as a key reason for choosing Muck Rack over CisionOne, which may not offer the same depth in media database capabilities.
- According to recent feedback, CisionOne's dashboards are noted for being clean and organized, with useful filters that enhance the user experience. However, some users feel that the overall ease of setup and administration could be improved compared to Muck Rack, which has received higher ratings in these areas.
- G2 reviewers report that while both platforms cater to small businesses, Muck Rack has a stronger market presence and overall satisfaction ratings. This is reflected in its higher G2 Score, indicating that users generally feel more positively about their experience with Muck Rack compared to CisionOne.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableMuck Rack
No pricing availableFree Trial
CisionOne
No trial information availableMuck Rack
No trial information availableRatings
Meets Requirements
7.8
1,159
8.8
261
Ease of Use
7.6
1,162
8.9
262
Ease of Setup
7.6
485
9.0
148
Ease of Admin
8.0
374
9.0
91
Quality of Support
8.0
1,037
9.2
246
Has the product been a good partner in doing business?
8.2
391
9.2
92
Product Direction (% positive)
6.9
1,136
9.1
251
Features by Category
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.5(won by default)
56
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
52
Not enough data
7.5(won by default)
52
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
Feature Not Available
Not enough data
6.7
5
Agentic AI - Press Release Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
5.0
5
Not enough data
8.1
8
Contact Management
7.6
24
9.3
64
7.1
21
8.6
49
6.3
20
8.9
52
7.4
23
9.1
42
PR Management
7.7
22
8.9
51
7.0
20
8.9
46
7.6
21
8.3
42
7.8
22
8.4
52
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Feature Not Available
6.8
21
8.8
55
7.5
18
8.8
44
Feature Not Available
8.5
50
Media Channels
6.6
111
6.9
81
7.1
112
8.0
110
7.9
125
8.9
126
Geographic Coverage
7.5
114
8.3
119
8.0
119
9.1
120
7.2
104
7.8
98
Reporting
7.6
124
8.3
124
7.9
113
8.1
120
7.6
120
8.1
123
7.8
122
8.2
112
Agentic AI - Media Monitoring
4.9
39
3.6
7
4.7
38
3.1
7
4.8
38
3.6
7
4.8
38
3.1
7
4.8
39
3.1
7
Generative AI
4.9
51
5.5
35
5.0
48
5.4
32
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
5.4
33
4.7
25
5.6
30
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
8.0
320
9.2
160
7.6
245
8.4
131
7.3
212
Feature Not Available
Outreach
7.8
248
8.6
127
7.1
154
7.7
96
6.4
140
6.8
85
Reporting
7.5
235
8.5
142
Feature Not Available
8.7
116
7.2
187
8.1
112
Agentic AI - Media and Influencer Targeting
4.2
10
3.9
9
4.8
10
4.1
9
4.5
10
4.4
9
5.0
10
4.4
9
4.3
9
3.9
9
User Rights/Roles
Feature Not Available
7.7
83
7.2
162
8.6
104
Categories
Categories
Shared Categories
CisionOne and Muck Rack are categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, PR Analytics, and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Social Media Analytics
Muck Rack is categorized as Press Release Distribution and Answer Engine Optimization (AEO)
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Muck Rack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.0%
Non-Profit Organization Management
4.3%
Higher Education
3.9%
Computer Software
2.9%
Other
42.2%
Public Relations and Communications
45.6%
Non-Profit Organization Management
4.3%
Marketing and Advertising
4.0%
Entertainment
4.0%
Information Technology and Services
4.0%
Other
38.2%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
What is Help a Reporter Out used for?
1 Comment
JT
It's no longer exists...for all incoming leads, use Qwoted!Read more
Browser Support
1 Comment
Official Response from CisionOne
Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version
back. We also support Internet Explorer 11 and the...Read more
What is Muck Rack used for?
1 Comment
Official Response from Muck Rack
Muck Rack is the AI communications platform that helps communications, PR, and marketing teams understand what’s happening, why it matters, and what to do...Read more
Muck Rack has no more discussions with answers
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