What do users say?

Great customer service with very knowledge account team - special shout out to Tristen S who is amazing.

They seem very available to get hands on to help implement tool changes quickly, which is appreciated. Review collected by and hosted on G2.com.

Less technical folk in my team sometimes find it a little confusing working out where things are, or how to make changes. The help centre articles could be better imo at being accessible by all Review collected by and hosted on G2.com.

I really like how easily Chili Piper integrates with Salesforce and how simple it is to set up and use. It's important for me to have a tool that's easy to set up, use, and maintain from an admin perspective, as well as being user-friendly for end users to ensure good adoption and enablement. The setup was very easy, and even though I got some help from Chili Piper, I felt I could have done it myself, which speaks to its simplicity. Review collected by and hosted on G2.com.

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I truly appreciate the intuitive ease of use that Chili Piper offers. It's a clean and user-friendly tool, which makes scheduling meetings a seamless experience. The links are easy to find and utilize, which greatly simplifies the process of sending calendar invites. As a sales professional, I find the integration with Google and Outlook particularly beneficial, allowing me to effortlessly add links to emails and reach out to prospects efficiently. This feature makes the process of booking meetings straightforward and hassle-free, as recipients can easily click on the provided link and book a time on my calendar. Moreover, the exceptional customer service provided by Chili Piper enhances the overall user experience, making the tool not just easy to use but also reliable in terms of support. Additionally, the initial setup was smooth and uncomplicated, thanks to the helpful training call and support from a representative, which facilitated the installation of the extension and getting started with the tool. Overall, Chili Piper stands out as a reliable and efficient tool that supports my sales activities excellently. Review collected by and hosted on G2.com.

Sometimes, it was a bit challenging to find the scheduling links, which could be improved to enhance the user experience. Although this was not a significant issue for me, and I did not encounter many problems, the accessibility of scheduling links could be made easier. Review collected by and hosted on G2.com.

I like the User Interface and flexibility of Chili Piper. The queue management works really well compared to other tools that do round robin. Review collected by and hosted on G2.com.

I find troubleshooting in Chili Piper challenging, especially as the setup gets more complex. The more you build, the harder it is to identify an issue in your routers. Initial setup wasn't too easy either, as some functionalities had to be re-evaluated and rebuilt completely to accommodate Chili Piper's functionalities and limitations. Review collected by and hosted on G2.com.

Their customer service is outstanding. We`ve been a long time customer of Chili Piper and we enjoy the experience. Review collected by and hosted on G2.com.

N/A - There is nothing specific that I want to highlight. Review collected by and hosted on G2.com.

I really appreciate how helpful our CSM, Tevin, is whenever I reach out to him with any Chili Piper questions. I like how easy it is to set up different round robin links, and the functionality to automatically create Leads/Contacts and add Leads/Contacts to campaigns in Salesforce. Review collected by and hosted on G2.com.

There is nothing I dislike about Chili Piper currently. Review collected by and hosted on G2.com.

What I like best about Chili Piper is how directly it ties scheduling to revenue outcomes, reducing time in booking demos. What I mainly noticed is the instant lead conversion, the easiness of usage and the perfect Hubspot integration which shorten a lot our scheduling process. Review collected by and hosted on G2.com.

A few things I dislike about Chili Piper is its admin dependency. Small changes (territory tweaks, new queues, edge-case routing) often require a knowledgeable admin. It’s not very self-serve for non-technical ops or marketing users. Last but not least is the pricing, very high compared to other schedulers app. Review collected by and hosted on G2.com.

At our company, we've used RevenueHero, Calendly, and Chili Piper, and I find Chili Piper to be far easier to use than the other two. Its interface is straightforward and clean, and it consistently routes as expected. In contrast, dealing with RevenueHero has cost us a lot of time. Now that we're finally returning to Chili Piper after a period away, I couldn't be more excited! Review collected by and hosted on G2.com.

I can't think of any drawbacks. The software operates very smoothly and consistently helps us SDRs route our demos to the appropriate AE every time. Review collected by and hosted on G2.com.

I like how Chili Piper works across multiple platforms, meaning the teams don't have to leave where they are working to schedule calls. It's really convenient. The initial setup of Chili Piper was very easy for my team and me. Review collected by and hosted on G2.com.

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The CP team is very helpful and always ready to help. Review collected by and hosted on G2.com.

Can't see inside an agents account with out them. Review collected by and hosted on G2.com.