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Compare Calendly and Chili Piper 
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At a Glance
Market Segments
Small-Business (61.0% of reviews)
Mid-Market (61.6% of reviews)
Entry-Level Pricing
Free
$15.00 1 User Per Month
Calendly
Star Rating
(2,472)4.7 out of 5
Market Segments
Small-Business (61.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansChili Piper
Star Rating
(694)4.6 out of 5
Market Segments
Mid-Market (61.6% of reviews)
Entry-Level Pricing
$15.00 1 User Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Calendly excels in its Ease of Use with a score of 9.4, making it a favorite for small businesses looking for a straightforward scheduling solution. In contrast, Chili Piper, while still user-friendly, has a slightly lower score of 9.1, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Chili Piper shines in Integrations, particularly with MS Teams and Zoom, scoring 9.5 and 9.6 respectively. Users on G2 appreciate these integrations for enhancing their virtual meeting capabilities, while Calendly's scores of 8.3 and 9.2 in the same categories indicate it may not be as robust in this area.
- G2 users highlight the Quality of Support as a strong point for Chili Piper, which received a score of 9.4. Users report that the support team is responsive and helpful, whereas Calendly's score of 9.1, while still good, suggests that some users have experienced longer wait times for assistance.
- Reviewers say that both products offer excellent Customizable Viewing options, but Chili Piper edges out with a score of 9.2 compared to Calendly's 8.8. Users appreciate the flexibility in how they can view their schedules, which is particularly beneficial for teams managing multiple calendars.
- Users report that Calendly's Entry Level Price is a significant advantage, as it offers a free tier, making it accessible for small businesses. In contrast, Chili Piper starts at $15.00, which some users mention can be a barrier for startups or smaller teams.
- Reviewers mention that both platforms provide strong Appointment Follow-Up features, but Chili Piper's score of 9.3 indicates a slight edge in this area, with users appreciating the automated follow-up capabilities that help maintain client engagement post-meeting.
Pricing
Entry-Level Pricing
Calendly
Free
Free
For personal use
- 1 event type
- Connect 1 calendar
- Customizable availability
Chili Piper
Instant Booker
$15.00
1 User Per Month
A powerful scheduling tool for sales and customer success reps
- Book instant meetings from your inbox, calendar, and sales tools like Salesforce, HubSpot, Outreach, and Salesloft
- Unlimited booking links and meeting types
- Suggest available times for yourself or others over email with one-click booking
Free Trial
Calendly
Free Trial is available
Chili Piper
No trial information availableRatings
Meets Requirements
9.3
1,932
9.3
442
Ease of Use
9.4
1,959
9.0
445
Ease of Setup
9.1
817
8.0
149
Ease of Admin
9.1
660
8.2
149
Quality of Support
9.0
1,249
9.3
403
Has the product been a good partner in doing business?
9.3
607
8.9
147
Product Direction (% positive)
8.8
1,859
9.1
378
Features by Category
Platform Basics
9.0
410
Not enough data
9.4
474
Not enough data
Platform Content
9.2
461
Not enough data
9.3
461
Not enough data
8.9
409
Not enough data
9.6
432
Not enough data
9.2
472
Not enough data
Platform Performance
8.6
301
Not enough data
Feature Not Available
Not enough data
Platform
8.8
356
Not enough data
8.6
287
Not enough data
8.7
259
Not enough data
8.9
320
Not enough data
9.3
365
Not enough data
9.3
316
Not enough data
8.3
252
Not enough data
8.9
296
Not enough data
Matching
9.0
37
9.0
119
7.8
22
8.9
105
Feature Not Available
8.7
98
Routing
8.6
34
9.1
129
8.3
33
8.8
106
8.3
32
8.9
110
9.0
37
9.2
132
Platform Operations
8.4
31
8.7
99
8.0
32
8.6
99
Feature Not Available
8.9
104
8.0
18
8.9
85
8.2
32
8.8
116
8.5
37
9.2
130
Calendar View
8.9
218
9.1
130
8.8
220
9.2
137
Shared Calendar
9.1
225
9.2
138
8.9
222
9.2
130
Accessibility
8.5
210
9.1
110
Feature Not Available
9.0
93
Integration
9.1
222
Feature Not Available
8.6
214
9.1
115
8.8
220
9.3
149
Notifications
9.0
226
9.4
140
8.4
206
9.3
108
Generative AI
7.5
152
Not enough data
7.5
150
Not enough data
7.4
150
Not enough data
Agentic AI - Calendar
7.4
7
Not enough data
Notifications
9.3
572
Not enough data
9.0
512
Not enough data
9.4
575
Not enough data
Settings
9.2
574
Not enough data
9.3
583
Not enough data
9.2
570
Not enough data
Personalization
8.5
506
Not enough data
9.2
536
Not enough data
Integrations
9.0
509
Not enough data
9.0
440
Not enough data
7.9
331
Not enough data
8.7
445
Not enough data
8.9
469
Not enough data
Generative AI
7.2
199
Not enough data
7.0
200
Not enough data
6.6
196
Not enough data
6.6
192
Not enough data
6.5
192
Not enough data
Agentic AI - Online Appointment Scheduling
6.9
14
Not enough data
6.7
14
Not enough data
6.3
14
Not enough data
Integrations
8.1
355
9.4
91
9.2
495
9.5
149
9.1
474
9.5
134
8.6
395
9.5
102
7.7
342
9.4
146
Branding & Customizatio
9.0
484
9.4
135
9.2
480
9.3
140
8.7
399
9.2
110
Automatic Rules & Configurations
9.3
522
9.5
150
9.1
477
9.5
137
9.1
474
9.2
134
Agentic AI - Business Scheduling
6.7
25
Not enough data
7.1
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calendly and Chili Piper are categorized as Business Scheduling, Lead-to-Account Matching and Routing, and Calendar
Unique Categories
Calendly is categorized as Interview Scheduling and Online Appointment Scheduling
Chili Piper is categorized as Live Chat
Reviews
Reviewers' Company Size
Calendly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.9%
Information Technology and Services
8.9%
Marketing and Advertising
8.1%
Financial Services
6.4%
Education Management
5.8%
Other
58.8%
Computer Software
42.3%
Information Technology and Services
12.6%
Marketing and Advertising
6.7%
Financial Services
6.0%
Internet
2.7%
Other
29.8%
Alternatives
Discussions
Can a candidate recommend times?
3 Comments
VR
No, but they can choose from any time you have made available for the meeting type.Read more
How do you use Calendly to save time and increase your earning potential?
3 Comments
LW
It is so easy for the client to choose the time to suit them and check my availability easily - works like a dream.Read more
How do you use Calendly free?
3 Comments
LF
As with most subscription service platforms, there's a free level, but it's pretty limited in features/functionality. It is a good way to test out the...Read more
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
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