Top 10 Channels Alternatives & Competitors

Top 10 Alternatives to Channels Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to Channels, JustCall is:
More expensive
Categories in common with Channels:
Outbound Call Tracking
Call Center Infrastructure (CCI)

Kixie PowerCall & SMS
By Kixie
4.8/5
(863)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Reviewers say compared to Channels, Kixie PowerCall & SMS is:
Better at support
More expensive
Better at meeting requirements
Categories in common with Channels:
Outbound Call Tracking
Call Center Infrastructure (CCI)

CloudTalk
By CloudTalk
4.4/5
(1,758)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to Channels, CloudTalk is:
More expensive
More usable
Categories in common with Channels:
Outbound Call Tracking
Call Center Infrastructure (CCI)

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Revenue.io
By Revenue.io
4.7/5
(575)
Product Description
Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
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Reviewers say compared to Channels, Revenue.io is:
Better at support
Better at meeting requirements
Easier to do business with
Categories in common with Channels:
Outbound Call Tracking
Call Center Infrastructure (CCI)

CallRail
By CallRail
4.5/5
(1,715)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
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Reviewers say compared to Channels, CallRail is:
Better at meeting requirements
Categories in common with Channels:
Outbound Call Tracking

Aircall
By Aircall
4.4/5
(1,575)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Channels, Aircall is:
More expensive
More usable
Categories in common with Channels:
Outbound Call Tracking
Call Center Infrastructure (CCI)

Quo
By Quo
4.7/5
(3,357)
Product Description
Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.
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Reviewers say compared to Channels, Quo is:
Better at meeting requirements
More usable
Better at support
Categories in common with Channels:
Outbound Call Tracking

Vanillasoft
By Vanillasoft
4.5/5
(650)
Product Description
Vanillasoft is a powerful, cloud-based sales management software designed for outbound call centers and inside sales teams. This solution combines the best of Sales CRM, lead management and telemarketing software into one, easy-to-use solution.
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Reviewers say compared to Channels, Vanillasoft is:
Better at meeting requirements
Easier to do business with
More usable
Categories in common with Channels:
Outbound Call Tracking

Close
By Close
4.7/5
(2,030)
Product Description
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!
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Reviewers say compared to Channels, Close is:
More expensive
Better at support
Better at meeting requirements
Categories in common with Channels:
Outbound Call Tracking
Call Center Infrastructure (CCI)