CentricMinds Reviews & Product Details

CentricMinds is a modern intranet and employee experience platform designed to enhance organizational communication, knowledge management, and productivity from a single, integrated solution. This platform empowers employees to create content with the assistance of artificial intelligence, facilitates instant access to information through AI-driven enterprise search, and promotes collaboration via a dedicated employee app that includes team chat features. With CentricMinds, employees can efficiently access essential documents, forms, workflows, and business information, regardless of their work location. Targeting organizations of various sizes, CentricMinds serves as a comprehensive digital workplace that replaces the need for multiple disconnected tools. It caters to a diverse audience, including office-based staff, remote workers, and frontline employees, ensuring that all team members remain connected and informed. The platform's modern intranet serves as a central hub for company news, announcements, and knowledge sharing, fostering a culture of transparency and engagement among employees. Key features of CentricMinds include a dedicated employee app that consolidates company news, team chat, and essential documents, allowing for seamless communication and collaboration. The task management functionality enables managers to assign and track work through the desktop intranet, while frontline employees can receive, update, and complete tasks directly from their mobile devices. This streamlined approach to task management enhances accountability and ensures that work is completed efficiently. The platform also leverages AI technology to assist with content creation and enterprise search, enabling employees to publish updates more quickly and find critical organizational knowledge with ease. Document management capabilities, including version control, metadata management, and permissions, ensure that sensitive information is securely handled. Moreover, CentricMinds integrates with popular business systems such as Microsoft 365, SharePoint, Google Drive, and Dropbox, allowing organizations to maintain their existing workflows while enhancing overall efficiency. In addition to these features, CentricMinds offers digital forms, approval workflows, and employee directories that automate business processes and improve collaboration across teams. By bringing together people, information, and business processes in one cohesive platform, organizations can cultivate a more connected, informed, and engaged workforce. This ultimately strengthens communication, enhances collaboration, and fosters a culture of accountability and continuous improvement within the organization.

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CentricMinds

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CentricMinds Community

Overview by

Tod Pedler (Director)

Pricing

Pricing provided by CentricMinds.

Core · 50+ users

$10.00

1 User Per Month

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CentricMinds Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CentricMinds, and what problem is it built to solve?

CentricMinds is an AI-powered intranet and employee experience platform for organizational communication, knowledge management, and simplifying work. It brings together AI-assisted content creation and search, company updates, document management, forms, workflows, and an employee app to connect office, remote, and frontline teams.

What company sizes and industries is CentricMinds the best fit for?

Positive experiences are most represented in mid-market organizations, with enterprise teams also represented. The industry contexts that appear most often include:

Mid-market: Organizations with 51–1,000 employees.
Enterprise: Organizations with more than 1,000 employees.
Financial services: Teams using the platform for intranet, document, and workflow needs.
Health care: Organizations using it to support staff communication and access to information.
Government administration: Teams using it for communication and content management.

What customer support options does CentricMinds provide, and how do users find the overall support experience?

Support includes 24/7 live-representative help, along with self-service and contact options such as a knowledge base and email/help desk. Users describe the team as knowledgeable and responsive, particularly when resolving technical issues, though follow-up can sometimes take reminders and time-zone differences can affect same-day assistance.

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Chris K.

Lead ICT Applications Specialist

Enterprise (> 1000 emp.)

3/8/2023

"Grateful that CentricMinds exists"

5/5

What do you like best about CentricMinds?

- Amazing support

- Great people to work with

- Professionals that understand the nature of our business requirements and always deliver Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

There's nothing negative to say about CentricMinds - I am very happy with them Review collected by and hosted on G2.com.

Verified User in Government Administration

Small-Business (50 or fewer emp.)

Originally submitted 11/3/2021

"Centric Minds - Excellent CMS System"

5/5

What do you like best about CentricMinds?

Easy to use, lots of helpful documentation. Fast response when contacted. Easy to deal with staff. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

Editor could be a bit more user-friendly, initial setup quite complicated. Other than that, not much comes to mind. Review collected by and hosted on G2.com.

Recommendations to others considering CentricMinds:

Centric Minds can do an "All-In-One" system which includes design and implementation, or they can work with your templates. They are exceedingly good with implementing custom plug-ins and apps. The editor provides a lot of functional customisation, with current social media and mapping functions included. It takes us about 2 hours to train someone in the use of the system, so is fast and easy. The team is always happy to meet and discuss things with the client and are very approachable. Review collected by and hosted on G2.com.

What problems is CentricMinds solving and how is that benefiting you?

We work in emergency services and have been using Centric Minds for at least 8 years. They are aware of our status and have always assisted in a prompt and timely manner when required, not to mention fixing unusual issues that might not be standard with other clients. Highly recommended. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

Originally submitted 11/22/2021

"Great resource library"

3/5

What do you like best about CentricMinds?

I didn't realise at first that they had a great resources library with guides and step by step processes. This is super helpful to look at before submitting a ticket. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

Would be great to know the response times that apply to each of the categories for the tickets, eg low, medium, high and urgent, and also what issues constitute what category. Review collected by and hosted on G2.com.

Adam P.

Web Design Manager

Mid-Market (51-1000 emp.)

Originally submitted 11/7/2021

"Reliable and knowledgeable"

5/5

What do you like best about CentricMinds?

Great system that has a lot of flexibility. It's straightforward to report any issues and support quickly responds. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

No major concerns, quite happy with their work. Review collected by and hosted on G2.com.

Christopher T.

Workplace Experience Manager

Mid-Market (51-1000 emp.)

8/30/2021

"Responsive, great tech support and a great product. Professional compared to the competition"

5/5

What do you like best about CentricMinds?

Support team is at another level compared to the competition Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

User interface for back-end intranet can sometimes be confusing. This has improved over time with updates. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

12/3/2020

"Powerful system for enterprise solutions with multi-site authoring"

4.5/5

What do you like best about CentricMinds?

The ability to administer content across 100+ sites at the same time and the ability to have dynamic updating content and document listings based on element tagging within the backend. The local support team are extremely knowledgeable of the platform and think about the overall user experience when looking at a project. They while autonomous do consider the whole picture and how changes and updates will impact the overall project, not just the task at hand. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

If you're not familiar with the way the site is administered or have custom elements that have been built into the solution, it can take a little bit to get your head around how things work, and the various connections between the metadata that sits behind the individual components that make up a page and the overall system. Review collected by and hosted on G2.com.

What problems is CentricMinds solving and how is that benefiting you?

Multi-site authoring and permissions, as well as digital asset management with 200+ users. Pulling content into pages through dynamic keyword and metadata association allows for adding and removing content on a schedule which is beneficial from a marketing perspective where campaigns go live during non-standard working hours. Similarly, digital asset management allows for content to be shown based on permissions for different users as well as being able to schedule the removal of assets when needed. Review collected by and hosted on G2.com.

Richard M.

Enterprise (> 1000 emp.)

11/15/2020

"Great Platform backed up by a strong support Team"

4/5

What do you like best about CentricMinds?

The support to keep the whole Content Management System Platform up to date from both a security and functional perspective. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

Every system has its own nuances and you just need to work with the differences rather than against them to integrate with other systems. Review collected by and hosted on G2.com.

Bernard T.

Mid-Market (51-1000 emp.)

11/24/2020

"Solid Intranet solution out of the box"

5/5

What do you like best about CentricMinds?

CentricMinds is a simple to use and cost effective solution out of the box and includes functionality unexpected. It allow for customization across all areas. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

Like ant application it can get a bit slow if the resources are not in place. Review collected by and hosted on G2.com.

Dylan B.

Mid-Market (51-1000 emp.)

11/11/2020

"A well considered solution for Intranet"

4.5/5

What do you like best about CentricMinds?

The ability to sign up and start the solution within a few minutes. The publishing of content is straightforward. The document management tools are very powerful. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

The complexity of some of the controls - you can achieve a lot. But some require planning to use properly. The support from the company is generally good, but some follow up has been required. Review collected by and hosted on G2.com.

Michelle B.

Executive Assistant to the CEO

Mid-Market (51-1000 emp.)

3/1/2020

"Supportive and high quality team that will be with you at each step of the project."

5/5

What do you like best about CentricMinds?

Knowledgeable and supportive staff that take the time to check in and make sure everything is on track. Dedicated project manager and an easy to use ticket raising system and process. Intense training that was effective with skilled trainers who catered to the needs of differing levels of understanding. Review collected by and hosted on G2.com.

What do you dislike about CentricMinds?

I really didn't have any issues with CM - if I had to say anything it would be that it was tricky booking in training times as they were for 2 full days and these should probably be requested and planned for at the project inception. Review collected by and hosted on G2.com.

Recommendations to others considering CentricMinds:

Centric Minds have a great product and an "Out of the Box" approach, so we weren't faced with too much choice when we needed to decide what worked for us. The system is easy to use and the support team are quick to fix things and explain how you can do it yourself next time. Our business is going through an IT transformation and our staff needed something simple to use that they could interact with on a daily basis. We didn't want to overwhelm them with "another system to learn". It worked well for our staff as there are varying degrees of IT capability and understanding and the CM platform is clean and easy to follow, as well as accessible for our vision impaired staff. Review collected by and hosted on G2.com.

What problems is CentricMinds solving and how is that benefiting you?

Building and implementing an Intranet. One main benefit is the ability for our staff to be trained directly by CM staff which is empowering as we can now fully own our Intranet. Review collected by and hosted on G2.com.