--- title: CDG Reviews meta_title: 'CDG Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CDG works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-09-02' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # CDG Reviews **Vendor:** Communications Data Group **Category:** [Billing Software](https://www.g2.com/categories/billing) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About CDG ATEL Softswitch and Billing is a billing and provisioning software that is integrated with a mature VoIP billing system, provisioning system, and auto-configuration system. ## CDG Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **responsive customer support** of CDG, which significantly enhances user experience and satisfaction. (1 reviews) - Users value the **customizability** of CDG, allowing tailored solutions that meet specific business needs effectively. (1 reviews) - Users value the **excellent customization options** of CDG, enabling tailored solutions that meet specific business needs effectively. (1 reviews) - Users appreciate the **ease of use** of CDG, highlighting its intuitive design and straightforward implementation process. (1 reviews) - Users praise the **easy integrations** of CDG, appreciating its intuitive API and seamless adaptability to business needs. (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users experience **poor customer support** due to longer initial response times, despite quick follow-up communications. (1 reviews) ## CDG Reviews ### 1. Great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Contact Center System Administrator, Telecommunications, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 18, 2025 **What do you like best about CDG?** As a daily user of CDG, I can attest to its reliability and comprehensive capabilities. CDG excels in custom development and delivering tailored solutions that align with our business requirements. Their team demonstrates strong capabilities in both building new functionality and enhancing existing systems. The platform offers excellent customization options and ease of implementation, making it straightforward to adapt to our specific needs. Their support team consistently provides responsive assistance throughout the process. I particularly appreciate the intuitive API infrastructure, which simplifies both integration processes and API customization. CDG shows a commitment to continuous improvement through regular updates and enhancements to specific CRM modules, consistently expanding its feature set. The combination of user-friendly design, robust implementation support, comprehensive features, and seamless integration capabilities makes CDG an essential tool for our daily operations. **What do you dislike about CDG?** While the team is ultimately responsive, initial response times to requests can occasionally be longer than expected. However, follow-up communications typically receive prompt attention and resolution. **What problems is CDG solving and how is that benefiting you?** CDG is addressing several critical business challenges that directly impact our operational efficiency. They are continuously enhancing the CRM's user interface to create a more user-friendly and intuitive experience, which has significantly improved our team's productivity and reduced the learning curve for new users. Additionally, CDG provides custom API development and optimization services that streamline our data integration processes and system connectivity. They also assist with optimizing campaign frequency and scheduling, ensuring our marketing efforts are properly timed and executed. These solutions have resulted in improved user adoption, better data flow between systems, and more effective campaign management, ultimately driving better business outcomes and operational efficiency. - [View CDG pricing details and edition comparison](https://www.g2.com/products/cdg/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+19%3A54%3A03+-0500&secure%5Bsession_id%5D=c81a488d-7a9b-41b3-b89c-5b2441c98ac8&secure%5Btoken%5D=fda08784c3db0d6c47c5532d4027d03ef5f20b20dda7704a08bd437e1f2f9bbb&format=llm_user) ## CDG Features **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation ## Top CDG Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,789 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,989 reviews) - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,805 reviews)