Carefeed Features
Additional Functionality (183)
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Import/Export
Import and export data to and from software applications
Secure Data Storage
Securely stores data to prevent data loss or breaches
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Customizable Reports
Alter the layout and content of reports
Data Security
Protect sensitive data for digital privacy
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customizable Forms
Customize contracts and forms to collect specific information
For Healthcare
Software designed for the healthcare industry
Document Storage
Store and organize documents in a centralized system
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Activity Tracking
Track and document all activities across devices, networks, and other systems
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Reporting
Active reporting of data and metrics
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Version Control
Track revisions and updates made to files and navigate between different versions
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Risk Analysis
Analyze potential risks across the organization
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Scheduling
Plan availability and assign specific time slots for tasks and resources
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Document Storage
Store and organize documents in a centralized system
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Customizable Fields
Customize data fields to support various needs and use cases
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Referral Tracking
Log and store the source of contacts/leads
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Mobile Access
Access software remotely via mobile devices
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Live Chat
Ability to chat online in real time
Task Progress Tracking
Track the status and progress of tasks
Predictive Analytics
Predict future data based on historical data sets
Task Scheduling
Track and manage the scheduling of tasks
For Healthcare
Software designed for the healthcare industry
Multi-Location
Manage and support multiple locations
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Reports
Alter the layout and content of reports
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Forecasting
Form predictions based on past and present data/trends
Patient Education
Educational and medical resources that are delivered to patients online
Electronic Payments
Electronically collect payments for goods or services
Multi-Language
Manage and support multiple languages
Patient Questionnaires
Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Appointment Scheduling
Schedule appointments via a calendar
Real-Time Data
Receive data and information in real time
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Analytics
Analyze and gain insights into data in real-time
Medication History
Access to patient medication history data
Online Refills
Allows medical providers and/or customers to request previously filled prescriptions online
Messaging
Communicate using messages within the system
Video Conferencing
Connect with meeting participants remotely over video
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Prescription Renewal
Enables medical providers and/or patients to electronically renew existing prescriptions
Customizable Branding
Add customized logos and colors to align with company branding
Historical Reporting
Information, data and reports that are being tracked over time
Mobile Alerts
Notifications via mobile devices
Lab Results
Laboratory test results
Telemedicine
Meet with patients remotely
One-to-One Messaging
Send personal messages to clients or attendees
Patient Monitoring
Observing and tracking a patient's health status, condition, and wellbeing
Health Record Access
Gaining access to confidential health documents and information
Medical Billing
Manage billing and payments for a healthcare provider
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Bill Payment
Complete outstanding payments
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Electronic Signature
Digitally sign online documents
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Video Consultations
Speaking to a doctor or healthcare professional using online video tools
Secure Messaging
Exchange messages in a secure and encrypted manner
Assessment Management
Creation, administration, and evaluation of assessments or tests
Medication History
Access to patient medication history data
Claims Management
Process of submitting and following up on claims with insurance companies
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Scheduling
Plan availability and assign specific time slots for tasks and resources
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Meal/Nutrition Management
Meal and snack planning, scheduling and distribution
Admissions Management
Handle the registration and admission process for existing and new students
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Event/Activities Planning
Plan events and/or activities
Customizable Reports
Alter the layout and content of reports
Geriatric Care
Providing medical care for elderly patients
Task Scheduling
Track and manage the scheduling of tasks
Workflow Management
Create, design and manage workflows for repetitive tasks
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Staff Management
Schedule shifts for staff/employees, track hours worked, and manage staff payroll
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Contact Management
Manage, organize, and store contact information
Attendance Tracking
Track the attendance of specific individuals or groups
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Document Management
Store, manage, and track all electronic documents in a centralized location
Mobile Access
Access software remotely via mobile devices
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Medical Billing
Manage billing and payments for a healthcare provider
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Point of Care System
System of devices or tools that help perform, test and capture patients' diagnostics in real-time
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Remote Treatment Planning
Remotely create and access treatment plans tailored to individual patients based on symptoms
Data Storage Management
Manage and store data in a database
Forecasting
Form predictions based on past and present data/trends
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Electronic Submission
Electronic Signature
Digitally sign online documents
Alerts/Escalation
System alerts about the need to escalate an issue or request
Referral Management
Log and store the source of contacts/leads
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Client Management
Manage contact details and communication with clients
For Nursing Homes
Specifically for nursing homes
Reimbursement Management
Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Patient Intake
Patients can register for appointments in advance online
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Real-Time Updates
Receive system updates as soon as any changes are made
E-Prescribing
Transmit prescriptions to pharmacies electronically
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Data Import/Export
Import and export data to and from software applications
Inventory Management
Track and manage inventory levels to maintain proper supply
API
Application programming interface that allows for integration with other systems/databases
For Nursing Homes
Specifically for nursing homes
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customizable Forms
Customize contracts and forms to collect specific information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Point of Care System
System of devices or tools that help perform, test and capture patients' diagnostics in real-time
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Customizable Reports
Alter the layout and content of reports
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
MDS Review
EMR/EHR
Create and securely store digital patient records
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Scheduling
Plan availability and assign specific time slots for tasks and resources
Alerts/Escalation
System alerts about the need to escalate an issue or request
For Home Care Providers
Specifically for in-home care services
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Financial / Revenue Cycle - Long Term Post Acute Care (1)
Claim Submission & Scrubbing
Generates, validates and submits claims, detect errors or missing data before filing
Patient-Centered Functions (18)
Online Presence Management
Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management
Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal
Facilitates and enables patient access to their personal health information and data.
Patient Communications
Streamlines the delivery of messaging between health care professional and patient.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Intake Management
Activities related to the initial admission of a charge into the organization's care
Records Management
Ability to record, store, update, and retrieve information
Claims Management
Process of submitting and following up on claims with insurance companies
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Forms Management
Store, manage and track all forms in a centralized location
Generative AI (2)
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Operations (16)
Workflow Management
Enhances clinical workflows
Interoperability
Integrates with existing medical practice solutions
Digital Intake Forms
Provides digitized intake forms both for patient and physician use
Engagement Measuring
Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management
Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration
Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration
Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.
Patient Intake
Patients can register for appointments in advance online
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customizable Forms
Customize contracts and forms to collect specific information
Care Summaries
Electronic patient health records
EHR-Agnostic
Electronic patient health records, including records from multiple doctors
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Clinical Care - Long Term Post Acute Care (27)
Care Plan Management
Enables creation, updating, and tracking of individualized care plans over time
Rehab Progress Tracking
Captures therapy session data, thresholds, progress metrics and integrate with clinical record
Care & Discharge Planning
Coordinates patient transitions across settings (including hospitals, skilled nursing facilities, and home) and exchanges discharge summaries
Point‑of‑Care Documentation
Allows clinicians/CNAs to document care (vitals, ADLs, notes) at the bedside or in real time
Transaction Management
Manage, record and track all business exchanges in form of money and its related interactions in the system
Client Management
Manage contact details and communication with clients
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Reimbursement Management
Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
Rehabilitation Management
Assessment Management
Creation, administration, and evaluation of assessments or tests
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Claims Management
Process of submitting and following up on claims with insurance companies
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Home Health Care Management
Manage the care, assistance, or services that take place in patient's home
CNA Tracking
Nursing Forms Tracking
Geriatric Care
Providing medical care for elderly patients
Clinical Care
Any form of examination or diagnosis performed for the purpose of medical treatment.
Activity Planning
For Long Term Care
Specifically for long term care providers
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Incident Management
Manage and track all disruptions and incidents
Document Management
Store, manage, and track all electronic documents in a centralized location
Spend Management
Track the amount of money spent on a certain product or with a certain supplier
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Analytics & Quality / Compliance - Long Term Post Acute Care (2)
Quality Measures & Outcomes Tracking
Monitors clinical and operational quality metrics (e.g. readmissions, falls, pressure injuries)
Predictive Risk Stratification
Uses data models to flag patients at high risk for readmission, decline, or adverse events
Platform (8)
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User Authorization - HIPAA Compliant Messaging
Allows administrators to set up and implement any levels of authorization required to send and receive secure messages
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Compliant Texting - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted text messages
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Clinical Communication - HIPAA Compliance
Facilitates communication between health care professionals
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HIPAA Compliance - HIPAA Compliant Messaging
Aligns and complies with HIPAA regulation and standards
Operating Systems - HIPAA Compliant Messaging
Supports desktop, iOS, and Android operating systems
Message Lifespan - HIPAA Compliant Messaging
Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging
Enhances clinical workflows
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Operations & Workforce - Long Term Post Acute Care (2)
Scheduling & Staffing Optimization
Optimizes staff shift coverage, skill mix, shift preferences, and compliance
Task & Workflow Management
Assigns, tracks, and manages care tasks, handoffs, and care bundles