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Buffer Reviews & Product Details

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Pricing

Pricing provided by Buffer.

Free

Free

Essentials

Starting at $6.00
Per Month

Buffer Media

Buffer Demo - Publishing
Schedule content to any social platform
Buffer Demo - Community
Reply to comments
Buffer Demo - Start Page
Build a link in bio page in minutes.
Buffer Demo - Analytics
Get insights and answers to help you optimize your content.
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Buffer Reviews (1,032)

View 5 Video Reviews
Reviews

Buffer Reviews (1,032)

View 5 Video Reviews
4.3
1,032 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Buffer for its ease of use and intuitive scheduling capabilities, making it a reliable tool for managing multiple social media accounts. The platform's ability to streamline posting and provide a clear content calendar helps users save time and stay organized. However, some users note that its analytics features could be more comprehensive.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Verified User in Legislative Office
UL
Small-Business (50 or fewer emp.)
"Don't want to imagine my life without Buffer"
What do you like best about Buffer?

Customer service is very engaging and responsive. They've helped me with any small problem, their emails and blog on social media marketing are actually insightful, and when they made a UI change that a lot of customers didn't like, they apologized and changed it back. Buffer paid plans are reasonably priced. I really appreciate how quickly Buffer adds abilities to keep up with ever-changing social media platforms. (Adding gifs, retweeting yourself, etc.) Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The preview of what your content will look like when posted is poor, so unless you have experience posting from Buffer, you may schedule a post, think you know what it will look like, but once it's posted to the social media platform, realize it's not what you expected. Review collected by and hosted on G2.com.

SZ
person
Accounting
Small-Business (50 or fewer emp.)
"Works, quick, easy"
What do you like best about Buffer?

It is convenient and easy to set up. simple. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

the interface can be ugly, other than that not much Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"Love it!"
What do you like best about Buffer?

It's simple interface, easy to navigate, easy to explain to others. I just love it! Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Sometimes things get locked up and I wish there was a way to plan your content for the month but post them in different orders on different platforms without doing it manually. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Buffer is Hit or Miss"
What do you like best about Buffer?

Buffer, when working well, is a great tool for Twitter but it does take time to get set up and use properly. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I didn't find it worth the money, and quit after a few months. They tried hard to get me to stay, but I just couldn't justify it. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Mid-Market (51-1000 emp.)
"Love how Buffer diereses my posts! "
What do you like best about Buffer?

I love that buffer will take my postings and disperse them at certain times. They have found a way to see when my LinkedIn connections are most active and they have set up times to release my postings. I don't like to shoot out all my postings at once and I had no clue what times were the busiest. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I don't like that it won't let you re-post a posting. Anytime I try reposting a job it says it has already been posted and it's too early. It never says how long I have to wait to re-post, which annoys me. But it can be a good thing too, just in case you don't want to duplicate postings. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business (50 or fewer emp.)
"Very User Friendly"
What do you like best about Buffer?

I LOVE Buffer. It's easy to use, there are lots of options for free OR paid for, and their customer service is totally top notch. I've been using Buffer for several years and have always been happy with the service. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I don't have any complaints with Buffer. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"I love Buffer "
What do you like best about Buffer?

I have tried other scheduling software, and Buffer is the most user friendly. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I wish there was a way to schedule Instagram. While I know it's not optimal to schedule ALL Instagram posts, it would be great to be able to schedule some of them. Especially ones designed purely for promotions. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Everything and photo editing too"
What do you like best about Buffer?

Great link shortening tools

Multiple posting options Review collected by and hosted on G2.com.

What do you dislike about Buffer?

- Analytics performance is lacking

- Video and GIF uploading Review collected by and hosted on G2.com.

Melinda P.
MP
CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Obsessed with Buffer!"
What do you like best about Buffer?

Buffer is one of the most amazing things that I have had in my business in a while! I love how easy it is to operate and schedule social media. I recommend it to all of my clients! Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Nothing! I love everything about Buffer. I am on the free version and it's pretty amazing! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Buffer Queen FTW"
What do you like best about Buffer?

My favorite feature about Buffer is the ease of dropping and dragging posts after you've scheduled them. It makes adjustments very easy. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I don't like it when a post isn't set at a scheduled time and I can't move it around anymore. Review collected by and hosted on G2.com.

Questions about Buffer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

MZ
Miila Zarah
Last activity almost 5 years ago

Keep simple step

GU
Guest User
Last activity 5 months ago

What is Buffer used for?

Pricing Options

Pricing provided by Buffer.

Free

Free

Essentials

Starting at $6.00
Per Month

Team

Starting at $12.00
Per Month
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Buffer Features
Social Analytics
Social Publishing
Campaign Optimization
Content Calendar
Content Library
Shared Inbox
Autonomous Task Execution
Multi-step Planning
Decision Making
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Buffer