Introducing G2.ai, the future of software buying.Try now
Product Avatar Image
G2 recognized Connect
Connect

By Bridge

4.8 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Connect?

Connect Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Connect extremely easy to use, greatly simplifying setup and daily operations for effective marketing support. (12 mentions)
Users value the effective audience targeting features of Connect, leading to successful campaign outcomes and customer engagement. (11 mentions)
Users appreciate the ease of campaign setup and excellent targeting options offered by Connect, enhancing their marketing efforts. (10 mentions)
Users commend the excellent customer support of Connect, appreciating their promptness and helpfulness in resolving issues. (10 mentions)
Users value the easy setup of Connect, aided by responsive support, making transitions and operations seamless. (9 mentions)
Users praise the transformative results from Connect, enabling clear tracking and effective campaign management for client success. (8 mentions)
Users value the effective communication with Connect, enhancing collaboration and ensuring seamless campaign execution. (3 mentions)
Users value the user-friendly platform and exceptional support from Bridge, leading to successful ad campaigns and insights. (3 mentions)
Users find the lack of clarity in reporting frustrating, requiring extra effort to access essential metrics easily. (4 mentions)
Users find the reporting features confusing and desire simpler, more accessible metrics to share with clients. (4 mentions)
Users find the reporting features confusing and wish for simpler, client-friendly options with essential metrics. (4 mentions)
Users often face difficulties in building audiences, leading to a frustrating and time-consuming experience. (3 mentions)
Users find audience targeting challenging, often struggling to create audiences effectively and efficiently. (3 mentions)

Top Pros or Advantages of Connect

1. Ease of Use
Users find Connect extremely easy to use, greatly simplifying setup and daily operations for effective marketing support.
See 12 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you like about Connect?

I love using Connect for several reasons. The customer service is outstanding, always providing prompt support and making the setup process effortless

NJ

Nathan J.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect for Explaining Pitches—Great for First-Time Users"

What do you like about Connect?

It's easy to explain pitches to customers, and the overall concept is straightforward enough for first-time users to grasp quickly.

2. Audience Targeting
Users value the effective audience targeting features of Connect, leading to successful campaign outcomes and customer engagement.
See 11 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you like about Connect?

I love using Connect for several reasons. The customer service is outstanding, always providing prompt support and making the setup process effortless

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Powerful Data Insights, But Takes Time to Master"

What do you like about Connect?

The scale of data from which it can draw from is tremendous. The system offers a wide range of both demographic and intent behavior. Additionally I

3. Campaign Management
Users appreciate the ease of campaign setup and excellent targeting options offered by Connect, enhancing their marketing efforts.
See 10 mentions

See Related User Reviews

Aseem C.
AC

Aseem C.

4.5/5

"Efficient Marketing Tool with Seamless Audience Upload"

What do you like about Connect?

I really value Connect for its ability to effectively run digital marketing campaigns, particularly for targeted audiences. The process of uploading a

Joshua H.
JH

Joshua H.

Enterprise (> 1000 emp.)

5.0/5

"Great for Tracking Advertisers, Audience Selection Needs Improvement"

What do you like about Connect?

Helps keep track of current advertisers and campaigns

4. Customer Support
Users commend the excellent customer support of Connect, appreciating their promptness and helpfulness in resolving issues.
See 10 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you like about Connect?

I love using Connect for several reasons. The customer service is outstanding, always providing prompt support and making the setup process effortless

javier a.
JA

javier a.

5.0/5

"Highly Trusted Partner with Exceptional Ease of Use"

What do you like about Connect?

I love how Connect serves as a trusted partner for our organization, having used it for about two years. I appreciate how extremely easy it was to set

5. Easy Setup
Users value the easy setup of Connect, aided by responsive support, making transitions and operations seamless.
See 9 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you like about Connect?

I love using Connect for several reasons. The customer service is outstanding, always providing prompt support and making the setup process effortless

javier a.
JA

javier a.

5.0/5

"Highly Trusted Partner with Exceptional Ease of Use"

What do you like about Connect?

I love how Connect serves as a trusted partner for our organization, having used it for about two years. I appreciate how extremely easy it was to set

6. Results
Users praise the transformative results from Connect, enabling clear tracking and effective campaign management for client success.
See 8 mentions

See Related User Reviews

Andrea B.
AB

Andrea B.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Results and Support"

What do you like about Connect?

The staff is incredibly helpful . But most importantly our results have exceeded what we were getting with other providers.

JB

jeff b.

Enterprise (> 1000 emp.)

4.5/5

"Account Executive"

What do you like about Connect?

Great service and proof of performance reports

7. Communication
Users value the effective communication with Connect, enhancing collaboration and ensuring seamless campaign execution.
See 3 mentions

See Related User Reviews

Bret S.
BS

Bret S.

Small-Business (50 or fewer emp.)

5.0/5

"Digital Advertising Solution That Delivers Real Results"

What do you like about Connect?

Bridge is my go-to for all digital ad campaigns—they always deliver. Their platform is super easy to use, their team is responsive and helpful, and th

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for agencies of all sizes"

What do you like about Connect?

I run a small digital agency, and I never thought we’d get access to the kind of data and targeting Connect provides. It’s completely transformed how

8. Insights
Users value the user-friendly platform and exceptional support from Bridge, leading to successful ad campaigns and insights.
See 3 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you like about Connect?

I love using Connect for several reasons. The customer service is outstanding, always providing prompt support and making the setup process effortless

DK

Debra K.

Small-Business (50 or fewer emp.)

5.0/5

"DATA and SERVICE"

What do you like about Connect?

Bridge has been terrific in all they do. They are quick to respond and explain things clearly so we are well equipped to present on our own or with th

Top Cons or Disadvantages of Connect

1. Lack of Clarity
Users find the lack of clarity in reporting frustrating, requiring extra effort to access essential metrics easily.
See 4 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you dislike about Connect?

I would make the status of the email deployments easier to see, as I currently have to dig deeper to find it. Additionally, I'd improve the reporting

Andrea B.
AB

Andrea B.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Results and Support"

What do you dislike about Connect?

The reports. I really, really wish they were easier to share with clients and the math was done for us. My clients just want the basics--how many open

2. Poor Reporting
Users find the reporting features confusing and desire simpler, more accessible metrics to share with clients.
See 4 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you dislike about Connect?

I would make the status of the email deployments easier to see, as I currently have to dig deeper to find it. Additionally, I'd improve the reporting

Andrea B.
AB

Andrea B.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Results and Support"

What do you dislike about Connect?

The reports. I really, really wish they were easier to share with clients and the math was done for us. My clients just want the basics--how many open

3. Reporting Issues
Users find the reporting features confusing and wish for simpler, client-friendly options with essential metrics.
See 4 mentions

See Related User Reviews

Carlos F.
CF

Carlos F.

5.0/5

"Consistent Support and Effective Targeting with Connect"

What do you dislike about Connect?

I would make the status of the email deployments easier to see, as I currently have to dig deeper to find it. Additionally, I'd improve the reporting

Andrea B.
AB

Andrea B.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Results and Support"

What do you dislike about Connect?

The reports. I really, really wish they were easier to share with clients and the math was done for us. My clients just want the basics--how many open

4. Audience Management
Users often face difficulties in building audiences, leading to a frustrating and time-consuming experience.
See 3 mentions

See Related User Reviews

Joshua H.
JH

Joshua H.

Enterprise (> 1000 emp.)

5.0/5

"Great for Tracking Advertisers, Audience Selection Needs Improvement"

What do you dislike about Connect?

struggle to pull correct audiences on my own

NJ

Nathan J.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect for Explaining Pitches—Great for First-Time Users"

What do you dislike about Connect?

I personally struggled to build audiences. I'm not certain whether this was due to the software itself or if I simply missed the correct options.

5. Audience Targeting
Users find audience targeting challenging, often struggling to create audiences effectively and efficiently.
See 3 mentions

See Related User Reviews

Joshua H.
JH

Joshua H.

Enterprise (> 1000 emp.)

5.0/5

"Great for Tracking Advertisers, Audience Selection Needs Improvement"

What do you dislike about Connect?

struggle to pull correct audiences on my own

NJ

Nathan J.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect for Explaining Pitches—Great for First-Time Users"

What do you dislike about Connect?

I personally struggled to build audiences. I'm not certain whether this was due to the software itself or if I simply missed the correct options.

Connect Reviews (27)

Reviews

Connect Reviews (27)

4.8
27 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
CD
"Reliable Insights, Seamless Setup"
What do you like best about Connect?

I love how seamless and easy it was to set up Connect, making the onboarding process a breeze without any memorable difficulties. This effortless setup experience set the tone for my usage of Connect, instilling confidence right from the start. I appreciate how Connect positions me as an expert by enabling me to provide great solutions to my clients, notably by facilitating real connections with real people. This feature gives me a professional edge in digital advertising sales at Cumulus. I find the accuracy and timeliness of the data provided by Connect particularly useful, as it ensures I can offer reliable insights and maintain credibility with my clients. Additionally, the reliable insights Connect provides encourage my continued use, reinforcing my decision to choose it in the competitive digital advertising landscape. Review collected by and hosted on G2.com.

What do you dislike about Connect?

Nothing Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thanks so much for the wonderful review, Carlos! We’re thrilled to hear that Connect has made setup effortless and that the platform is helping you deliver reliable insights and valuable solutions for your clients.

It’s great to know that our tools are giving you confidence, helping you maintain credibility, and supporting you in closing more digital advertising campaigns. We truly appreciate your feedback and your trust in us as a partner.

Thanks again for being a valued user of Connect!

— The BRIDGE Team

Carlos F.
CF
"Consistent Support and Effective Targeting with Connect"
What do you like best about Connect?

I love using Connect for several reasons. The customer service is outstanding, always providing prompt support and making the setup process effortless by taking care of all the heavy lifting for me. This has given me peace of mind, knowing I have a reliable partner whenever there are issues with campaigns. I appreciate the more strategic options available on top of regular email deployments, and the pricing is very competitive. The detailed audience segmentation allows us to target effectively, resulting in successful renewals of contracts with our customers, which is crucial for us. The ability to pull and repurpose response data files enhances flexibility and further audience engagement, while frequent audience curation ensures our efforts remain relevant and fresh. Connect's seamless integration with Hubspot also works flawlessly, without any hiccups, making the overall experience smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Connect?

I would make the status of the email deployments easier to see, as I currently have to dig deeper to find it. Additionally, I'd improve the reporting dashboard for emails, which can be confusing at times, and add some fundamental metrics like open rates and clickthrough rates. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thanks so much for the thoughtful review, Carlos! We’re thrilled to hear how Connect has helped streamline your campaigns, enhance targeting, and support your contract renewals. It’s great to know our team and integrations have made your experience smooth and efficient.

We also appreciate your feedback on deployment visibility and email reporting — that’s valuable insight as we continue to improve the platform and make it even easier to use.

Thanks again for being a valued partner!

— The BRIDGE Team

javier a.
JA
"Highly Trusted Partner with Exceptional Ease of Use"
What do you like best about Connect?

I love how Connect serves as a trusted partner for our organization, having used it for about two years. I appreciate how extremely easy it was to set up, which was a significant relief when switching from another vendor. The ease of use is fantastic, making daily operations smoother and less burdensome. I enjoy working with a team that is responsive and always ready to help. They answer my questions promptly and address any concerns quickly, which greatly enhances my confidence in the product. Additionally, Connect has efficiently addressed our marketing needs and improved our setup skills, ultimately benefiting our operations. I consider Connect a great product overall, and this positive experience makes me likely to repurchase it because of its effectiveness and user-friendly nature. Review collected by and hosted on G2.com.

What do you dislike about Connect?

nothing Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thank you for sharing such thoughtful feedback and for being a long-time Connect partner. We are thrilled to hear that you find Connect easy to use and that our team has been responsive and supportive throughout your experience. It is great to know that Connect continues to enhance your digital advertising efforts and streamline your daily operations.

We truly appreciate your trust in BRIDGE and look forward to continuing to support your success.

— The BRIDGE Team

TB
Regional Digital Sales Manager
Small-Business (50 or fewer emp.)
"Incredible Partner!"
What do you like best about Connect?

Adam Lawsky and Michelle Anderson are simply the best! Day in and day out, I get everything I need for both myself and my team. In my two years of working with them, they have been instrumental in our success, helping us grow our business 4X!!! We would not have seen our local revenue grow this incredibly without their efforts every single day. They are knowledgable, involved, care greatly about our success, and ready to be there in a moments notice when needed. But most importantly, they share our vision: to help local businesses grow. The growth our local businesses have experienced due to this partnership has been amazing to watch. They have been the best partners that we could ever hope for and I look forward to many more years of working with them. Review collected by and hosted on G2.com.

What do you dislike about Connect?

There are not any downsides that I have experienced. This has been an incredible partnership. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thank you so much for this amazing review! We’re thrilled to hear how much Adam and Michelle have meant to you and your team. Seeing your local revenue grow 4X is exactly the kind of success we love to celebrate.

It’s awesome to know that you feel so supported and that our shared goal of helping local businesses grow really shines through. That’s what true partnership is all about.

We’re also really glad the ability to reach real people and prove ROI has made such a difference for your clients. That’s always our goal.

Thanks again for your trust and kind words. We can’t wait to keep working together for many more years!

-The BRIDE Team

Aseem C.
AC
"Efficient Marketing Tool with Seamless Audience Upload"
What do you like best about Connect?

I really value Connect for its ability to effectively run digital marketing campaigns, particularly for targeted audiences. The process of uploading audiences is very seamless, which allows us to manage these campaigns efficiently for our clients. I find features like audience upload, match and activate, as well as the reporting capabilities to be quite impressive. The setup process was aided significantly by the Bridge team, making it a smooth experience. The performance and feature set of Connect have already made us consider continuing our use of its services. Review collected by and hosted on G2.com.

What do you dislike about Connect?

I find that some aspects of the campaign setup process in Connect could be made easier. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thank you for sharing your experience and for highlighting how Connect has helped streamline your digital campaign management. We are glad to hear that the audience upload, match, and activation features have been valuable for your team, and that setup with our team made things smooth.

We appreciate your feedback about simplifying parts of the campaign setup process. Our product team is always looking for ways to make Connect even more intuitive. If you are open to it, we would love to set up a quick call to walk through your suggestions and share upcoming improvements. You can coordinate that through your sales rep at any time.

Thank you again for being a valued Connect user.

— The BRIDGE Team

NJ
Account Executive
Small-Business (50 or fewer emp.)
"Perfect for Explaining Pitches—Great for First-Time Users"
What do you like best about Connect?

It's easy to explain pitches to customers, and the overall concept is straightforward enough for first-time users to grasp quickly. Review collected by and hosted on G2.com.

What do you dislike about Connect?

I personally struggled to build audiences. I'm not certain whether this was due to the software itself or if I simply missed the correct options. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thanks for sharing your feedback, Nathan! We’re glad to hear that Connect makes pitching to customers straightforward and easy for first-time users.

To help you get the most out of our audience builders, we recommend reaching out to your sales rep to set up a time. They can walk you through best practices and show how to fully leverage the platform’s capabilities.

Thanks again for being a valued partner!

— The BRIDGE Team

Verified User in Broadcast Media
AB
Small-Business (50 or fewer emp.)
"Seamlessly Manages Campaigns with Intuitive Layout"
What do you like best about Connect?

I love how Connect makes the setup process seamless, very easy, and intuitive. The convenience of having one location to track all marketing plans and build new campaigns is invaluable, simplifying my workflow and making life easier. The ability to get an overview of each campaign and drill into specific tactics like Social Media, Audio, and Video streamlines my analysis process and helps in determining necessary changes. Connect's layout is easy to follow and read, enhancing usability and efficiency. Furthermore, the reliability of the platform is commendable, with minimal errors, mostly human-related, underscoring the competence of the team working with us. These features collectively create a significant positive impact on my day-to-day work, and I would highly recommend Connect to others. Review collected by and hosted on G2.com.

What do you dislike about Connect?

I dislike that when using two different tactics like geofencing and a target audience to run display ads, it's not always clear which line represents which tactic. I would like the naming convention on those tactics to be easier to distinguish. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thanks so much for the great review! We’re glad to hear you’re finding value in having Audience Counts and Performance Dashboards all in one place. Making things easier and more efficient is what we’re all about.

We also appreciate your suggestion about adding IOs to the platform. That kind of feedback is really helpful as we look for ways to make Connect even better.

Thanks again for taking the time to share your experience. We’re excited to keep supporting you and your team!

-The BRIDGE Team

TR
Regional Digital Sales Manager
Enterprise (> 1000 emp.)
"Outstanding Team and Products—A Trustworthy Partner"
What do you like best about Connect?

Everything. The team at Bridge, Michael, Amy and Lisa, work hard on our accounts. They have great products, an eye for detail, and are on top of campaign performance. I enjoy working with the team and trust them with our accounts. I receive an immediate response with any questions that I may have. They work extremely well with our team. Review collected by and hosted on G2.com.

What do you dislike about Connect?

There is nothing to dislike. They work hard on every aspect of our accounts. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thanks so much for the wonderful review, Terry! We’re thrilled to hear that our team has been able to support you so effectively and that Connect is helping meet your needs seamlessly.

Your trust means a lot to us, and we’re committed to continuing to provide the attentive service, strategic solutions, and campaign performance support you’ve come to expect.

We truly appreciate your partnership!

— The BRIDGE Team

Stacy N.
SN
Co-Owner, Publisher
Small-Business (50 or fewer emp.)
"Great Audience Options and Support, But Slow Creation and Lacks Automated Reporting"
What do you like best about Connect?

I like the variety of audiences I can create for my clients. I appreciate the quick email support responses. Review collected by and hosted on G2.com.

What do you dislike about Connect?

It takes a long time to create an audience. I wish they would automatically create a professional report with data and analysis one or two weeks after deployment. I would like for the order management to be more intuitive. Review collected by and hosted on G2.com.

Response from Wade Andersen of Connect

Thanks for sharing your feedback, Stacy! We’re glad to hear that Connect is helping you reach targeted audiences and that our support team has been responsive.

We appreciate your input on audience creation, reporting, and order management. To explore solutions for automated reporting, faster audience builds, and more, please reach out to your sales rep to set up a meeting so we can better understand your needs and show you how we can help.

Thanks again for being a valued partner!

— The BRIDGE Team

LR
Digital Sales Manager
Enterprise (> 1000 emp.)
"Effortless Integration and Stellar Support, Just Missing Website Builds & RGD"
What do you like best about Connect?

The ease of use, the customer support, the promptness, the available features and ease of integration. Review collected by and hosted on G2.com.

What do you dislike about Connect?

I see no downsides at all, but it would be nice if Website Builds and RGD were available. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image