They are really good to find loosers to use their service
I'm a seller from EU, HUngary, got payments from all over the world. I've closed my EUR bank account, which was accepted by BT. First awful service: they continue accept payments at the payment gateway, transfer the cash, which were returned to them. But - and this is the disgusting part - they don't send a single mail about the refused payments.
Later realized I missed the payments, so wrote to the support. Not a joke, talked to at least 5 people, all were incompetent, I just wanted to get money to my HUF account. Why they refused to transfer? They are not sure my HUF bank account could accept EUR transfers. In 2019, this is nonsense.
I've asked my bank to send me a certificate my account could accept EUR. They wrote it. BT refused to accept it.
So I reopened my original bank account, the EUR one. All details are the same, asked BT to transfer. Their excuse: on my bank statement there is the SWIFT number of my bank, but they need the BIC. Which are the same.
Since October of 2018, since more than a half year I want to have my money.
Please NEVER USE their "service"
They are really good to find excuses