--- title: PayPal BrainTree Reviews meta_title: 'PayPal BrainTree Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how PayPal BrainTree works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 90 scale: '5' date_modified: '2026-08-07' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # PayPal BrainTree Reviews **Vendor:** PayPal **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 3.4/5.0 **Total Reviews:** 90 ## About PayPal BrainTree Braintree is a payments company that provides elegant tools for developers and white-glove support ## PayPal BrainTree Pros & Cons **What users like:** - Users enjoy the **easy payment processing** with Braintree, noting its reliability and fast, secure checkout experiences. (2 reviews) - Users value the **easy integration** of PayPal Braintree with various platforms, enhancing transaction reliability and security. (2 reviews) - Users value the **reliable payment processing** of PayPal Braintree, appreciating its security and easy integration with platforms. (2 reviews) - Users value the **ease of implementation** with Braintree, enjoying smooth integration and reliable payment processing on their sites. (1 reviews) - Users appreciate the **ease of use** of PayPal BrainTree, benefiting from seamless integration and secure transactions. (1 reviews) - Users appreciate the **easy setup** of PayPal Braintree, which simplifies payment integration across various ecommerce platforms. (1 reviews) - Reliability (1 reviews) - Security (1 reviews) **What users dislike:** - Users find the **access limitations** frustrating, making it difficult to efficiently manage transactions and customer support. (1 reviews) - Users face **accuracy issues** with transaction records and reference numbers, making it hard to assist customers efficiently. (1 reviews) - Users find the **difficult learning curve** with PayPal BrainTree challenging, complicating transaction management and customer support. (1 reviews) - Users find the **admin interface lacks intuitiveness** , leading to complications and slowdowns when searching for transactions. (1 reviews) - Users find the **limited search functionality** of PayPal BrainTree complicates transaction tracking and customer support efforts. (1 reviews) - Navigation Difficulty (1 reviews) - Slow Performance (1 reviews) ## PayPal BrainTree Reviews ### 1. Easy to use as long as provided client SDKs are used **Rating:** 4.5/5.0 stars **Reviewed by:** Dario H. | Lead Software Developer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2015 **What do you like best about PayPal BrainTree?** The comprehensive documentation for various languages and platforms. Jargon and technical terms are introduced at the right time and the documentation takes care of making the "charge the user with a transaction" very easy. The sandbox environment takes sandbox-only use cases into account (e.g. "Flush sandbox data"). **What do you dislike about PayPal BrainTree?** I couldn't find any documentation on the HTTP API, which makes it difficult to work with incomplete third-party packages for platforms that don't have an officially supported client. **Recommendations to others considering PayPal BrainTree:** Using Braintree with one of the officially supported client SDKs probably makes integration much easier than relying on third-party code. At the time of writing there was no SDK for Go, so we had to rely on a third-party package to interface with Braintree. **What problems is PayPal BrainTree solving and how is that benefiting you?** Actually charging customers for using the services provided by the business. ### 2. Decent payment gateway with reliable service **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey C. | Lead Platform Engineer, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** Braintree was fairly easy to integrate with. We have two applications written in two different languages which interact with Braintree and the integration process was straightforward. We have a few different currencies we are able to process and getting them working in our systems was not difficult. Overall the service is fairly reliable with the occasional outage usually caused by downstream processor networking issues. **What do you dislike about PayPal BrainTree?** While the integration aspect was relatively simple, setting up the banking and processing for foreign currencies (non-USD for us) is fairly complex. As a result the response times from Braintree can sometimes be slower than desired depending on the backend processor. **What problems is PayPal BrainTree solving and how is that benefiting you?** We are using braintree as a payment gateway in an ecommerce platform for processing and management payments for products sold through our stores. ### 3. Extremely Satisfied User of Braintree **Rating:** 4.0/5.0 stars **Reviewed by:** Femina E. | Software Engineer, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2015 **What do you like best about PayPal BrainTree?** * Customer Service & Technical Assistance * Braintree's Easy and Neatly built - Tools & Dashboard * Vision & consistent updates * Recently updated Docs :) * Marketplace **What do you dislike about PayPal BrainTree?** * No one responding from BT end for SO Questions, Forums or any other developer posting queries on public portals. * Lack of video or GUI based tutorials for beginners * Still, Paypal Express via BT isn't flexible to use. ( We started and stopped due to many issues ) * Apple Pay - No Support for Consignment / Marketplace **Recommendations to others considering PayPal BrainTree:** It will REALLY help for our Business Growth , Easy and Reliable Way to manage Payments. **What problems is PayPal BrainTree solving and how is that benefiting you?** I use following services of Braintree, * Payment Gateway * Consignment * Apple Pay for iOS ### 4. Braintree is a pleasure to integrate and use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** Braintree has a very simple API, great revenue management tools, and an extremely helpful customer support team. Was a pleasure working with them. **What do you dislike about PayPal BrainTree?** I'll preface this part by saying that I integrated with them in late 2010 - early 2011, and at that time, their python API was a little bit difficult to use. It took a little bit of learning, but made sense once I got up to speed. **Recommendations to others considering PayPal BrainTree:** Definitely check it out. I think it's one of the best options out there right now. Very easy to integrate, lots of great libraries for common languages (python, ruby, etc), and extremely reliable. Definitely give it a serious look! **What problems is PayPal BrainTree solving and how is that benefiting you?** I was building out an ecommerce website for a consulting engagement. Back then, this was the absolute best way to integrate payments with an e-commerce site. The benefit is clear - the ability to charge customers money, easily, with a reputable company, online. ### 5. Fine SDK to integrate payment gateway **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2015 **What do you like best about PayPal BrainTree?** As I am an iOS developer and in my one of iOS application I had to integrate payment gateway to enable payment process. I have gone through several internet links and suggestion and come to know braintree is one of the coolest platform than can help me in getting what I was looking for. Yes, It did help me and I had integrated it with a lot ease. I had to add few lines of code. And all that happened because of your developer team build this product in very robust and understandable way. Even a very beginner can integrate it without any senior developer supervision. I would give at least 9 marks out 10. I would like to congrats you all and lot of wishes for your success ahead !!!! **What do you dislike about PayPal BrainTree?** How ever braintree iOS sdk also having some drawback along with the advantages. Being a developer i always expect from braintree to focus on below limitation or you can consider them suggestion, 1. Access to UI customisation require: I had customise UI provided by braintree iOS SDK, wasn't able to customise its interface like bottom header background colour, title colour etc. 2. Can't use this SDK for bid campaigning like "pay auction fee". 3. **What problems is PayPal BrainTree solving and how is that benefiting you?** As I had integrated this library to allow payment process that was the essential feature of our iOS application. 1. Making payment 2.Easy payment dashboard that helps ur keep track on transaction!!! ### 6. Great product and service; would have liked better language support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** I really like the documentation for iOS and the ease with which Braintree can be integrated into an existing iOS solution. The pricing for the first $50k of no-comission is also fantastic. **What do you dislike about PayPal BrainTree?** I wish there was a micropayments option that allowed us to process small payments without a flat fee per charge (this takes a huge bite out of our commissions and has led us to consider competitors). The support for Go (the language most of our server infrastructure is built in) is quite limited and currently community supported. **Recommendations to others considering PayPal BrainTree:** Braintree is fantastic if you are working with technologies that they have adequate documentation for. If you are working in a non-supported language, make sure the bindings that are available for your language are well-supported or you are up to the task of writing your own. Their $50k-no-comission is fantastic and basically unparalleled in this market. **What problems is PayPal BrainTree solving and how is that benefiting you?** We are mostly working with a market that requires a quick, easy, straightforward payment solution that we can integrate with a slick UI - braintree makes that happen. ### 7. Excellent payment dispersal and transaction fee tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** As someone running services that take payments for account-holder, the features that Braintree provides with sub-accounts to a main account, and the ability to place a transaction fee that goes to the main account on transaction undertaken by the sub-accounts is killer! **What do you dislike about PayPal BrainTree?** There aren't any features of braintree that I dislike. There documentation is excellent. Their provided libraries and third-party support are great. If anything, I don't like the aesthetic of their v.zero marketing, but that is irrelevant! **Recommendations to others considering PayPal BrainTree:** You might check out other services such as Stripe.com or Recurly if you're looking for a simple recurring billing solution. Braintree Payments is so much more! **What problems is PayPal BrainTree solving and how is that benefiting you?** As I mentioned in the "What I like best" section, the ability to place my own transaction percentage fees on transactions undertaken by sub-accounts is something I hadn't run into elsewhere and which made offering some of the donation/contribution services via the Braintree Payments system, worthwhile. ### 8. Braintree for Android and the web **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2015 **What do you like best about PayPal BrainTree?** The first thing we liked from Braintree as a small team of developers is the fact that it is available for all the platforms, with the exception of Windows Phone, which would instead make use of the web version. Another very important feature is the ease of use for the users: as we target a very specific type of final customers (such as elder people who are getting started with smartphones), having a very simple way to make the payment is a killer feature. **What do you dislike about PayPal BrainTree?** A part of the process we couldn't really help was the case in which the users never heard of Braintree or PayPal: as of today, we had the very hard issue of letting the management itself understand the power of having a SDK as the one provided by the guys at PayPal, as they thought that elder users would have been much more comfortable with something provided by a well-known Italian bank. **Recommendations to others considering PayPal BrainTree:** Just use it! :-) It is surely worth the effort! **What problems is PayPal BrainTree solving and how is that benefiting you?** Our main problem was to find a unified solution for accepting payments on 4 different platforms and all the browsers available on the market: at first, we wanted to use PayPal only for the web site and make use of the different in-app purchase and subscription SDK available on all the platforms but then we realised that a common SDK such as Braintree's would give our management an easier way to gather all the info. Unfortunately, for the kind of issue we were trying to solve, we also needed to use in-app purchases from Google and Apple, but we try and highlight the Braintree's solution in order to have an easier way for all the users to pay the monthly subscription to our product. ### 9. Overall reliable, if a little clunky and platform limited **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2015 **What do you like best about PayPal BrainTree?** There is a lot of customization available at various levels. Little things like rejecting duplicate transactions that come through within a short period of time, and letting subscriptions have the actual amount of the payment be changed. The interface allows you to find everything you need, including looking inside the vaulted data. Finally, the reliability of the service has been great - I'm not sure if we've ever had significant downtime. **What do you dislike about PayPal BrainTree?** The single biggest problem is that Braintree refuses to provide an actual HTTP api, which makes it a complete non-starter with any language that they don't provide official APIs for (we have plenty of client projects with this problem). The justification that they give for this is absurd to the point of seeming incompetence - they say that since some people could write client libraries with insecure defaults, they don't want to allow client libraries to be written. How they justify this in light of their competitors (like Stripe) and indeed their now parent company (Paypal) providing open APIs, I'm not sure. The other issue is that the interface (and apis) are in general somewhat clunky. Searching for transactions is often hard, as there is no unified search (so sometimes you search in one place, other times you have to search in other places). The result of this is that we (the software contractors) end up having to track down transactions for our clients where this would be unneeded if the search were better. It has caused several false alarms, where they think that transactions that customers are complaining about are not recorded in the gateway. **Recommendations to others considering PayPal BrainTree:** I would seriously look at competitors (like Stripe). The main upside is that if you want to support Paypal in addition to credit card payments, then Braintree is probably the best option, and if you need some of the platform flexibility, it might make sense, but in general, the whole platform is more clumsy, and if you aren't using their supported languages, you can't use it at all. **What problems is PayPal BrainTree solving and how is that benefiting you?** Online bookstore platform. The payments go through, and have all the flexibility that we need. ### 10. Used 2 years back, overall good experience at that time developer guide was not very detailed **Rating:** 3.5/5.0 stars **Reviewed by:** Shivani T. | Co-founder & Sr. Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** Easy configuration Good reporting Good Apis for communicating between braintree and e-commerce portals Easy to configure Support for multiple languages **What do you dislike about PayPal BrainTree?** During integration we needed to do some customisations on our side and we were looking for the details related APi but did not get it quickly in guide. It must be improved now. **Recommendations to others considering PayPal BrainTree:** It is a good payment gateway, so while anyone is deciding to use payment gateway and evaluation it they should also evaluate Braintree it might fit in your needs. However as there are many payment gateways out there but as per the business need, transaction charges and User experience everyone decides which one to use. **What problems is PayPal BrainTree solving and how is that benefiting you?** We were working on a Mobile service provider project where subscribers were charged based on the top-up and plan and we were handling payment via Braintree. ### 11. Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Hélder P. | Partner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2015 **What do you like best about PayPal BrainTree?** The Braintree panel is very easy to use and intuitive. It also has good documentation and a lot of code examples in various languages. Finally, they have very good support. **What do you dislike about PayPal BrainTree?** The gateway approval method is time consuming and a bit boring. Unfortunately, it is the same in all payment gateways. **What problems is PayPal BrainTree solving and how is that benefiting you?** It did not solve any problem as they were not approved. However, among the various gateways that we integrate, this was one of the best, with better documentation and support. ### 12. Terrible right from the start, decided to use Stripe instead. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2015 **What do you like best about PayPal BrainTree?** I liked the idea of being able to accept Paypal as a checkout option, without Paypal Braintree was just another Stripe, but with Paypal they are so restrictive they are impossible to use. **What do you dislike about PayPal BrainTree?** I like others on these reviews have had a terrible time just trying to open an account with them. I am running a marketplace app, basically what Braintree was intially designed for. They called me high risk and said they wouldn't split payments and I would have to do it manually (defeating the whole purpose of using them). Their advertisements are also misleading saying their are no fees until you hit a certain dollar amount. This is untrue; for the marketplace clients, you will pay all fees immediately, but they hide that truth in the faq section. Do yourself a favor and just use Stripe, if your company grows you can negotiate lower rates with them, with paypal/braintree you are stuck at the same rate no matter how big you grow. Braintree will interrogate you and request very personal information like copies of your passport and and drivers license via insecure email, where they could easily/accidentally forward this info to people that shouldn't have it. The whole process takes way too long with Braintree, it's madness! Take my advice, if they are this bad upfront, think about how bad they must be when you are already a customer. Just avoid the madness and use Stripe **Recommendations to others considering PayPal BrainTree:** Use Stripe unless you absolutely have to have Paypal and are willing to pay dearly for it. **What problems is PayPal BrainTree solving and how is that benefiting you?** I am not sure what you mean by this? ### 13. Best Customer Service of Any Company, Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Greg B. | Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** Customer support is incredible. You call, an engineer answers. No wait. Its unheard of. Nothing makes me hate or love a company more than competent customer service. This is why I despise Comcast. **What do you dislike about PayPal BrainTree?** Ruby testing support is grim. Fake Braintree is no longer maintained by ThoughtBot and is missing a ton of key features having to do with recurring billing. I tried extending the library myself but it is beyond my abilities and time. **Recommendations to others considering PayPal BrainTree:** If you're using Ruby, and are building a subscription based app, and are really concerned with testing your app, I might consider stripe because Fake Braintree is lacking a whole slew of featurres. **What problems is PayPal BrainTree solving and how is that benefiting you?** ...accepting money in my app/website on a monthly/subscription basis. ### 14. Seamless integration with very informative, useful documentation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** Easy native iOS & Android integration for things Apple Pay & Android Pay while still making it easy to accept regular cards. Installation was pretty straightforward, and processing payments was a breeze -- I used PHP for that part. The Java and Obj-C SDKs do most of the heavy lifting for the native portions, which is great. Most of all, the sandbox environment along with great technical documentation makes Braintree a pleasure to use compared to some of the alternatives. Their support and documentation for various programming languages is also really great. **What do you dislike about PayPal BrainTree?** Braintree's enterprise information & strategy could be a bit better disclosed. For example, their site only goes into details about their "make 50k keep 50k" plan for developers who integrate directly with Braintree. However, for someone like me who integrates with enterprise clients who would integrate with Braintree, it would be nice to have a little more info. Something like the make 50 keep 50 would be a great way to get enterprise clients interested, because they'd have a grace period to see how Braintree performs for their user base. Another example, searching "enterprise" on their FAQ yields no results. It looks like the only way to get more information is to contact someone, which usually turns into a sales pitch etc. Having information proactively available would make this barrier of entry a bit smaller. **Recommendations to others considering PayPal BrainTree:** Compare Braintree with Stripe -- they're similar and worth evaluating against each other! **What problems is PayPal BrainTree solving and how is that benefiting you?** Braintree allows us to easily integrate new technologies like Apple Pay and Android Pay very easily. This lets us solve the ever-growing demand for the latest & greatest features of native app development. We've seen benefits not only from people being interested in the features alone, but we've also seen higher conversion rates. ### 15. Braintree - my 2,9% + 30¢ **Rating:** 3.5/5.0 stars **Reviewed by:** Štefan O. | Software Architect, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2015 **What do you like best about PayPal BrainTree?** - superb API and NodeJS client - great testing data and easy testing of different scenarios - both happy day and various failures - nice dashboards - big plus for exports - great features, although we have currently using only small subset **What do you dislike about PayPal BrainTree?** - learning curve is not that steep - sometimes documentations is bit confusing **What problems is PayPal BrainTree solving and how is that benefiting you?** - be able to accept CC payments - easily and with very little involvement from developers ### 16. Abysmal customer service and a terrible system for tracking total receipts **Rating:** 0.0/5.0 stars **Reviewed by:** Saul F. | Founder and CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2015 **What do you like best about PayPal BrainTree?** Can be used with non-USA banks is the only reason to use Braintree. **What do you dislike about PayPal BrainTree?** Customer service - we asked to take AmEx, they give us a dead tel no., and then ignore us when we ask for help. **Recommendations to others considering PayPal BrainTree:** Stripe, if you're in the U.S. or anywhere Stripe does business with banks; we'd use Stripe if they did the Czech Republic. **What problems is PayPal BrainTree solving and how is that benefiting you?** receiving payments ### 17. Missing some key features but otherwise a well-executed payment service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2015 **What do you like best about PayPal BrainTree?** The management portal is easy to use and offers a lot of functionality. It's easy to use and has allowed our CS team a lot of flexibility in dealing with customers. **What do you dislike about PayPal BrainTree?** The lack of webhooks makes it a hard sell. We've had a bunch of situations where we needed to get a ping on a failed transaction on an asynchronous basis but the inability to do this has forced us to handle transactions synchronously. This has caused us some technical issues and as a result some customer service issues as well. **What problems is PayPal BrainTree solving and how is that benefiting you?** E-commerce. ### 18. Reliable and easy-to-use payment gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2015 **What do you like best about PayPal BrainTree?** As a developer, working with their API is frictionless. They have extensive documentation and provide client libraries for several of the most popular programming languages. Their service is extremely reliable and we've never experienced an issue with accepting payments from customers. They provide a nice, intuitive administrative dashboard with different permission roles for team members. **What do you dislike about PayPal BrainTree?** I have yet to come across an issue while using their service. Nothing to complain about. **What problems is PayPal BrainTree solving and how is that benefiting you?** It's is extremely difficult and costly to implement a custom payment solution for our company so using a reliable gateway has saved us a lot of time and effort. ### 19. Excellent Payment Gateway **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew F. | Chief Technical Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2015 **What do you like best about PayPal BrainTree?** It is very easy to use. They support almost all available payment methods including apple pay and android pay. **What do you dislike about PayPal BrainTree?** The fee but it is in line with all the other payment gateways that are on the market today. **Recommendations to others considering PayPal BrainTree:** I would recommend this product for your payment gateway needs. **What problems is PayPal BrainTree solving and how is that benefiting you?** Payment processing and membership reoccurring billing ### 20. Positive but slightly flawed **Rating:** 4.0/5.0 stars **Reviewed by:** Jiang H. | Mobile Developer, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** The simple and clear concept. The freedom and flexibility. Can easily organize the customers and transactions by a clear panel for marketing and CS team. **What do you dislike about PayPal BrainTree?** The client SDKs is not good enough, both iOS and JS SDK contains critical UI bugs that need to be fixed by modification the source code. Most seriously, the SDK callback has been changed time by time without any notification! Both the backend and client side! Besides, the document is not clear enough for some custom behaviour. **What problems is PayPal BrainTree solving and how is that benefiting you?** Fast payment and payment method organization. Conversion rate should be better than before. ### 21. Braintree Marketplace is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** We used Braintree's Marketplace product, and it was perfect for us. There's no extra charge when paying one person, and you can easily keep a portion of the transaction in your own Merchant Account. Not to mention that the support was super helpful on a number of occasions. **What do you dislike about PayPal BrainTree?** There are some features that I wish Marketplace had like allowing you to pay multiple sub-merchants on on transaction. It also wasn't very simple to track the income of different sub-merchants in the dashboard. **What problems is PayPal BrainTree solving and how is that benefiting you?** We are providing a platform for hotel employees to receive gratuities digitally. Being a young company, Braintree allowed us to easily, quickly, and inexpensively create early iterations of our product. We were able to focus on the customer rather than PCI compliance. ### 22. Unless you want to accept Paypal, just use Stripe **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about PayPal BrainTree?** I think the only reason I would use Braintree is if I wanted to accept Paypal payments. Otherwise, everything about Stripe is better (from what I've experienced). **What do you dislike about PayPal BrainTree?** The documentation is not very straightforward. Neither is their user interface. **Recommendations to others considering PayPal BrainTree:** Unless you need to support Paypal, you should probably just use Stripe. **What problems is PayPal BrainTree solving and how is that benefiting you?** Accepting payments. Braintree solved the problem of allowing us to take payments from credit/debit as well as Paypal, but I still prefer Stripe. ### 23. Comprehensive payment solution for subscriptions and one-off transactions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2015 **What do you like best about PayPal BrainTree?** Detailed documentation and client libraries for many languages / platforms. Easy to configure plans, plan add-ons, and discounts. The admin interface is clean and provides fairly comprehensive reports. **What do you dislike about PayPal BrainTree?** Documentation does not exist for HTTP API, only client libraries. No API exists to create plans, add-ons, or discounts - must be created through the admin interface. Currently no client library for Go. **What problems is PayPal BrainTree solving and how is that benefiting you?** We use Braintree for SaaS subscription billing and transaction billing. ### 24. My Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel Jr S. | Instructor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about PayPal BrainTree?** Lots of payment supported channel like android pay etc. **What do you dislike about PayPal BrainTree?** Poor documentation for android sdk. Hope to have more examples on integration. **What problems is PayPal BrainTree solving and how is that benefiting you?** Supporting different payment channels. ### 25. Braintree is good, Stripe is amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2015 **What do you like best about PayPal BrainTree?** What I really like about Braintree was the easy way to integrate with our Ruby on Rails App, and the concept they have called "payment_method_nonce" **What do you dislike about PayPal BrainTree?** We didn't find a good library to mock the calls to the Braintree in our test suite, at the end we ended using VCR + Webmock **Recommendations to others considering PayPal BrainTree:** Stripe is so mucho better **What problems is PayPal BrainTree solving and how is that benefiting you?** Buy tickets online ### 26. Alright Payment System **Rating:** 3.0/5.0 stars **Reviewed by:** Elizabeth (Lizzie) S. | Teaching Assistant (CS110, CS206), Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2015 **What do you like best about PayPal BrainTree?** Free to use, works with a lot of cards and payment services. **What do you dislike about PayPal BrainTree?** API documentation could have been better. **Recommendations to others considering PayPal BrainTree:** Use documentation. **What problems is PayPal BrainTree solving and how is that benefiting you?** Making payment-requiring apps. ### 27. Fully featured **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2015 **What do you like best about PayPal BrainTree?** Braintree is fully featured as a payment gateway. It has features that other large competitors do not have yet when we were integrating. Features such as ACH payments and international payments were not available when Stripe was initially launched. **What do you dislike about PayPal BrainTree?** It is not popular, therefore does not have as much support. **What problems is PayPal BrainTree solving and how is that benefiting you?** n/a ### 28. Good features and API **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2015 **What do you like best about PayPal BrainTree?** As a developer I appreciated all the features they provide and the well-documented API's available to integrate them. They provide nice client libraries in many languages and my experience with the Ruby client has been good. **What do you dislike about PayPal BrainTree?** Using the nice features and API amount to vendor lock-in. This is hard to avoid since there aren't any standards around some of these things. **What problems is PayPal BrainTree solving and how is that benefiting you?** We need to take recurring online credit card payments and Braintree has helped us to do exactly that with few issues. ### 29. Frequent User of Braintree at Prezi! **Rating:** 3.5/5.0 stars **Reviewed by:** Brett P. | Inside Sales Associate, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2014 **What do you like best about PayPal BrainTree?** The interface is clean and allows me to quickly find the end user who is looking for a transaction from purchasing online. It helps keep track of all of our customers to effectively know who has been paying for what license. **What do you dislike about PayPal BrainTree?** It is difficult to navigate when you are looking at a customer profile. It is hard to refund the customer and ensure the subscription has been cancelled because you have to go to multiple pages to ensure the client does not get another charge to their card on file the next year. **What problems is PayPal BrainTree solving and how is that benefiting you?** It helps us track our online purchases and subscriptions of clients who go through our online flow of getting Prezi. The benefits are that it is simple to re-issue the refunds but there are many pages when going to a clients profile. It would be nice to have everything on the client on one-page and be able to manage their subscription and card on file instead of multiple pages. ### 30. Braintree is Perfect for Customer Transaction **Rating:** 4.0/5.0 stars **Reviewed by:** Ashlee A. | Director of Ecommerce and Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2014 **What do you like best about PayPal BrainTree?** 1) Customer Service - The customer service was exceptional. When we first started using Braintree we had a lot of questions and they had no problem with answering them all. It is hard to find good customer service anymore and I respect Braintree for putting in such an effort to achieve high customer service. 2) Ease of Use - The product was more than easy to use. This is an important feature for a payment platform to have. I have used a lot of different payment platforms and Braintree is one of the easiest I have ever used. **What do you dislike about PayPal BrainTree?** 1) Set Up - Set up took a lot longer than expected and required more time than originally suggested. This caused a major set back which could have been detrimental to the company. However, Braintree worked to fix the problem asap. 2) Configuration with API - It took a long time to configure with the API and took even longer to figure out how it worked. Make sure to spend enough time working with the API and Braintree during the trial phase. **Recommendations to others considering PayPal BrainTree:** Make sure your API is supported and that you give yourself enough time to implement. The process takes a long time so don't expect to happen overnight. Look at all payment platforms before settling for any. There are a lot out there. **What problems is PayPal BrainTree solving and how is that benefiting you?** Needed something to use besides PayPal payments.. Braintree works better than PayPal in some cases but also has some major setbacks. ### 31. Simple, clean interface that delivers results. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2014 **What do you like best about PayPal BrainTree?** I love how searchable the product is - I can paste in an email, transaction number, account name, or contact name and easily locate their account and recent transactions. **What do you dislike about PayPal BrainTree?** One thing I would change is how quickly the session times out when you are not actively using the page. I gets a bit tiring to log in every time I want to check a transaction. (Although, I realize this makes it more secure) **Recommendations to others considering PayPal BrainTree:** Great, simple interface to easily track payments. **What problems is PayPal BrainTree solving and how is that benefiting you?** We use Braintree to investigate, track, and refund transactions. It adds an essential level of transparency that lets us view automatic customer payments in a simple way. We especially value the simplicity of the refund feature, which automatically gives you the option of a receipt, which we use frequently. ### 32. Used them and worked for them through eBay **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2015 **What do you like best about PayPal BrainTree?** Flexibility, simple integration, payment options and top class mobile solutions **What do you dislike about PayPal BrainTree?** nothing They are easy to use and reliable. Top class tech support, supports alternative payments and easy to work with when problems occur which is very very rare **Recommendations to others considering PayPal BrainTree:** If wanting mobile solutions they are, in my opinion the best in class **What problems is PayPal BrainTree solving and how is that benefiting you?** non really at the moment ### 33. Best way to collect payments from customers. **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon B. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2014 **What do you like best about PayPal BrainTree?** The entire process was simple to get started. **What do you dislike about PayPal BrainTree?** I really have nothing bad to say about the service. **Recommendations to others considering PayPal BrainTree:** We use this with our Freshbooks account and it just works. Our customer experience has improved by offering them a quick and easy interface to pay. **What problems is PayPal BrainTree solving and how is that benefiting you?** Customer orders the product and want a fast, simple, and secure way to pay for it. The most common error we have is that a customer overlooks their own billing address. The reporting helps identify that very quickly. ### 34. Braintree Brainless Payment Solutions! **Rating:** 5.0/5.0 stars **Reviewed by:** Cristi H. | Salesforce.com Certified Administrator & Manager, Sales Operations & Integrated Technology, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2014 **What do you like best about PayPal BrainTree?** Braintree is extremely user friendly and our in-house developer was able to integrate with Salesforce in less than 2-days. **What do you dislike about PayPal BrainTree?** Honestly, I have nothing bad to say about Braintree. **Recommendations to others considering PayPal BrainTree:** I highly recommend Braintree's Payment Gateway! **What problems is PayPal BrainTree solving and how is that benefiting you?** Saved time through seamless integration and user friendly interface! We switched to Braintree from FirsData and it literally takes me half the time to setup a customer and process a payment in Braintree than it did in FirstData. ### 35. Best payment gateway for startups **Rating:** 4.0/5.0 stars **Reviewed by:** Hussein K. | Board Observer, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2014 **What do you like best about PayPal BrainTree?** Braintree is very easy to set up and has inexpensive rates. That's what makes it good. **What do you dislike about PayPal BrainTree?** Onboarding is a bit of a pain as you have to send over a bunch of documents (bill, passport, registration, etc). That's the part that's a problematic part of Braintree. **Recommendations to others considering PayPal BrainTree:** Better and cheaper than Stripe **What problems is PayPal BrainTree solving and how is that benefiting you?** I sell cupcakes via www.beasofbloomsbury.com Another one of my business runs www.erosnow.com ### 36. So much easier than our previous credit card processing system. **Rating:** 4.5/5.0 stars **Reviewed by:** Denise G. | Director of Marketing, Sales & Customer Experience, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2014 **What do you like best about PayPal BrainTree?** Ease of use, friendly and intuitive design **What do you dislike about PayPal BrainTree?** Sales chart not the same as the close batch reports **What problems is PayPal BrainTree solving and how is that benefiting you?** Cheaper, more user friendly credit card processing system ### 37. Excellent gateway option.. Very easy to use.. **Rating:** 4.0/5.0 stars **Reviewed by:** Arun A. | Operations Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2014 **What do you like best about PayPal BrainTree?** Searching for transactions, refunding, editing recurring payments etc.. **What do you dislike about PayPal BrainTree?** Some chargeback results are not communicated properly, Chine UnionPay is not supported **Recommendations to others considering PayPal BrainTree:** Very good payment gateway and easy to use but China Union Pay is not supported **What problems is PayPal BrainTree solving and how is that benefiting you?** We use Briantree to collect payments of magazine subscriptions,,, it works better that PayPal in some cases ### 38. Very technically flexible, great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Alex G. | Co-Founder, Internet **Reviewed Date:** September 18, 2013 **What do you like best about PayPal BrainTree?** Customer support was awesome. Once the API was properly understood, it was super flexible and easy to use. **What do you dislike about PayPal BrainTree?** It took a bit of work to use the API and get it to work properly with our processes. There is a learning curve, its not quite plug and play. **Recommendations to others considering PayPal BrainTree:** Play with the API before your go live date. It is supper flexible, but implementing it right can be tricky ### 39. Least stressful payment gateway to deal with (e-commerece site) **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub A. | Founder, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2013 **What do you like best about PayPal BrainTree?** The staff at Braintree is extremely responsive and well informed. Initially I had no intention of using Braintree but my interaction with their sales managers and technical support made it an easy choice. **What do you dislike about PayPal BrainTree?** There is nothing that comes to mind as a negative experience. Through various businesses I've dealt with many payment services and Braintree definitely ranks at the top of my list for e-commerce sites. **Recommendations to others considering PayPal BrainTree:** I used Braintree for an e-commerce site which turned into a variant of a deal site model. I did not have any experience with very large numbers of payment transactions before this business and each of my interactions with Braintree made it seem simple and very manageable, which left more energy to focus on growth. ### 40. Easy to implement payment platform **Rating:** 4.0/5.0 stars **Reviewed by:** Jared T. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2012 **What do you like best about PayPal BrainTree?** Has support for multiple programming languages (ruby, php, python, java, .net...) great documentation, did not take too much reading to understand how to implement. Makes subscription as well as one time transactions easy to understand. **What do you dislike about PayPal BrainTree?** No complaints, but we're not finished implementing. **Recommendations to others considering PayPal BrainTree:** Simplified payments at a reasonable price ## PayPal BrainTree Discussions - [What is Braintree payment method?](https://www.g2.com/discussions/what-is-braintree-payment-method) - 1 comment - [View PayPal BrainTree pricing details and edition comparison](https://www.g2.com/products/paypal-braintree/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+15%3A28%3A06+-0500&secure%5Bsession_id%5D=f4aec65f-1bad-4943-bc5c-9bc2fc9ff173&secure%5Btoken%5D=b52cace164e61333869c72b4c49ceef80183eaf29bb7ac36ce3f02acde823f3b&format=llm_user) ## PayPal BrainTree Features **Billing** - Automation - Adjustments **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration - Debit/Credit Card Processing - Online Payments - Partial Payments - In-Person Payments - Digital Wallet Payments **Dunning** - Collections **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 - Payment Gateway Integration - ACH Payment Processing - Cryptocurrency Processing **Performance** - Packages - Discounts **Payment Options** - Multi-Currency - Self Service Portal **Security** - POS Verification **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Additional Functionality** - Data Synchronization - Transaction Monitoring - Purchasing & Receiving - Contactless NFC - Offline Access - Electronic Signature - PCI Compliance - Credit Card Management - Fraud Detection - SSL Security - Mobile Access - Generative AI - Returns Management - Discount Management - Reminders - Barcode/Ticket Scanning - Reporting & Statistics - Recurring/Subscription Billing - Compliance Management - Transaction History - Mobile Card Reader - Sales Tax Management - Customer Database - Receipt Management - Customizable Branding - Invoice Management - Cash Management - Remote Access/Control - Multi-Location - Sales Trend Analysis - CRM - Gift Card Management - Sales Reports - AI Copilot - Multiple Payment Options - Loyalty Program - Status Tracking - Alerts/Notifications - Activity Dashboard - Expense Tracking - Data Security - Payment Links - API - Payment Fraud Prevention - Payment Reconciliation - Data Import/Export - Search/Filter - Real-Time Data - Billing & Invoicing ## Top PayPal BrainTree Alternatives - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (967 reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - 4.4/5.0 (134 reviews) - [FastSpring](https://www.g2.com/products/fastspring/reviews) - 4.5/5.0 (178 reviews)