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Compare Chargebee and PayPal BrainTree

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At a Glance
Chargebee
Chargebee
Star Rating
(940)4.4 out of 5
Market Segments
Small-Business (74.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plans
PayPal BrainTree
PayPal BrainTree
Star Rating
(90)3.4 out of 5
Market Segments
Small-Business (58.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
2.9% + $.30
Learn more about PayPal BrainTree
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Chargebee excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PayPal BrainTree. Users appreciate Chargebee's seamless integration with payment gateways, making it easy to create plans and manage subscriptions.
  • Users say that Chargebee's user interface is intuitive and user-friendly, with many highlighting the convenience of its home dashboard. In contrast, while PayPal BrainTree is noted for its reliable transactions, some users find its setup process less straightforward, despite its solid performance on platforms like WordPress.
  • Reviewers mention that Chargebee's bulk import feature is particularly handy for managing payments and invoices, allowing for quick error corrections. PayPal BrainTree, while offering a wide range of payment methods, has received feedback indicating that it may not provide the same level of ease in handling bulk transactions.
  • According to verified reviews, Chargebee's support quality is highly rated, with users appreciating the responsiveness and helpfulness of the support team. In comparison, PayPal BrainTree's support has received mixed feedback, with some users expressing a desire for more robust assistance options.
  • Users highlight that Chargebee's ability to track customer subscriptions and changes is a standout feature, allowing for effortless management of downgrades and cancellations. PayPal BrainTree, while effective for payment processing, does not offer the same level of subscription management tools, which can be a drawback for businesses focused on recurring billing.
  • G2 reviewers note that Chargebee's implementation process is generally smoother, with many users praising the initial setup experience. PayPal BrainTree, while functional, has been described as having a steeper learning curve, which may pose challenges for new users trying to get started quickly.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
Browse all 3 pricing plans
PayPal BrainTree
Pricing
2.9% + $.30
Learn more about PayPal BrainTree
Free Trial
Chargebee
Free Trial is available
PayPal BrainTree
No trial information available
Ratings
Meets Requirements
8.7
763
7.5
77
Ease of Use
8.6
782
7.2
76
Ease of Setup
8.1
544
7.1
46
Ease of Admin
8.6
514
7.9
43
Quality of Support
8.5
731
7.1
67
Has the product been a good partner in doing business?
8.6
500
7.9
43
Product Direction (% positive)
8.6
749
6.6
75
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.1
264
Not enough data
Billing and Payments
8.7
219
Not enough data
8.8
231
Not enough data
8.7
231
Not enough data
Revenue Recognition
8.1
202
Not enough data
7.9
186
Not enough data
8.2
196
Not enough data
Revenue Optimization
7.1
164
Not enough data
7.4
169
Not enough data
7.7
202
Not enough data
8.0
200
Not enough data
7.7
471
Not enough data
Billing
8.7
413
|
Verified
Not enough data
8.1
352
|
Verified
Feature Not Available
8.2
382
|
Verified
Not enough data
7.7
248
|
Verified
Feature Not Available
Dunning
8.5
369
|
Verified
Not enough data
7.6
275
|
Verified
Feature Not Available
7.7
272
|
Verified
Feature Not Available
Performance
8.2
346
|
Verified
Not enough data
8.3
381
|
Verified
Not enough data
8.5
390
|
Verified
Feature Not Available
Reporting
7.7
223
|
Verified
Not enough data
7.6
226
|
Verified
Not enough data
7.9
261
|
Verified
Not enough data
Agentic AI - Subscription Billing
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Not enough data
8.1
84
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Not enough data
8.3
5
Payment Processing
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Subscription ManagementHide 23 FeaturesShow 23 Features
8.0
286
Not enough data
Order Management
7.5
192
|
Verified
Not enough data
8.4
240
|
Verified
Not enough data
7.5
199
|
Verified
Not enough data
8.7
255
|
Verified
Not enough data
Products & Plans
8.2
208
|
Verified
Not enough data
7.5
193
|
Verified
Not enough data
8.4
248
|
Verified
Not enough data
7.9
197
|
Verified
Not enough data
Pricing
8.5
247
|
Verified
Not enough data
8.4
245
|
Verified
Not enough data
7.8
213
|
Verified
Not enough data
Revenue Management
8.4
242
|
Verified
Not enough data
8.0
216
|
Verified
Not enough data
8.1
232
|
Verified
Not enough data
8.5
243
|
Verified
Not enough data
Integration
8.8
252
|
Verified
Not enough data
8.1
219
|
Verified
Not enough data
7.8
206
|
Verified
Not enough data
Agentic AI - Subscription Management
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
Subscription AnalyticsHide 12 FeaturesShow 12 Features
7.2
59
Not enough data
Data Management
8.0
55
Not enough data
7.4
55
Not enough data
8.0
57
Not enough data
Analysis
7.9
55
Not enough data
8.1
57
Not enough data
7.6
56
Not enough data
7.6
55
Not enough data
Agentic AI - Subscription Analytics
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
Usage-based billing softwareHide 12 FeaturesShow 12 Features
7.7
12
Not enough data
Usage Metering - Usage-based billing Software
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Bill Generation - Usage-based billing Software
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Bill Processing - Usage-based billing Software
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Not enough data
Integration - Usage-based billing Software
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee
Chargebee
PayPal BrainTree
PayPal BrainTree
Chargebee and PayPal BrainTree are categorized as Subscription Billing
Reviews
Reviewers' Company Size
Chargebee
Chargebee
Small-Business(50 or fewer emp.)
74.1%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
3.8%
PayPal BrainTree
PayPal BrainTree
Small-Business(50 or fewer emp.)
58.6%
Mid-Market(51-1000 emp.)
32.2%
Enterprise(> 1000 emp.)
9.2%
Reviewers' Industry
Chargebee
Chargebee
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.4%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.8%
PayPal BrainTree
PayPal BrainTree
Computer Software
19.3%
Internet
17.0%
Information Technology and Services
15.9%
Retail
5.7%
Marketing and Advertising
5.7%
Other
36.4%
Alternatives
Chargebee
Chargebee Alternatives
Zuora
Zuora
Add Zuora
Recurly
Recurly
Add Recurly
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Maxio
Maxio
Add Maxio
PayPal BrainTree
PayPal BrainTree Alternatives
Stripe Billing
Stripe Billing
Add Stripe Billing
FastSpring
FastSpring
Add FastSpring
Cybersource
Cybersource
Add Cybersource
Worldpay
Worldpay
Add Worldpay
Discussions
Chargebee
Chargebee Discussions
Where is Chargebee based?
2 Comments
Ayneka B.
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
Kevin D.
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
Hari P.
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
PayPal BrainTree
PayPal BrainTree Discussions
What is Braintree payment method?
1 Comment
Maegan C.
MC
It's a payment portal. The software is connected with our business website, so any payments made on our website are processed by Braintree. There is a batch...Read more
Monty the Mongoose crying
PayPal BrainTree has no more discussions with answers