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Compare Chargebee and PayPal BrainTree 
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At a Glance
Market Segments
Small-Business (74.0% of reviews)
Small-Business (58.6% of reviews)
Entry-Level Pricing
Starting at $0.00
2.9% + $.30
Chargebee
Star Rating
(937)4.4 out of 5
Market Segments
Small-Business (74.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansPayPal BrainTree
Star Rating
(90)3.4 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
2.9% + $.30
Learn more about PayPal BrainTreeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Braintree Direct's payment processing is straightforward, but they often find the "Credit Card Processing" feature lacking in flexibility compared to Chargebee, which offers a more robust suite of payment options including "Digital Wallet Integration" that users appreciate for its convenience.
- Reviewers mention that Chargebee excels in "Billing Automation," allowing for seamless recurring billing processes, while Braintree Direct's automation features are seen as less comprehensive, leading to more manual intervention.
- G2 users highlight Chargebee's superior "Revenue Recognition" capabilities, particularly in "Deferred Revenue" and "Revenue Accrual," which are essential for businesses needing precise financial reporting, whereas Braintree Direct's offerings in this area are considered basic and less user-friendly.
- Users on G2 indicate that Chargebee's "Integration" with ERP and Accounting systems is highly rated, making it easier to manage financial data, while Braintree Direct's integration options are perceived as limited, which can hinder operational efficiency.
- Reviewers say that Chargebee's "Reporting & Analytics" features provide deeper insights into customer performance and revenue KPIs, which are crucial for strategic decision-making, whereas Braintree Direct's reporting tools are often described as basic and lacking in depth.
- Users report that Chargebee's "Personalized Billing" options are a standout feature, allowing for tailored billing experiences that enhance customer satisfaction, while Braintree Direct's billing customization is seen as less flexible, leading to potential customer dissatisfaction.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
PayPal BrainTree
Pricing
2.9% + $.30
2.9% + $.30 per transaction after your first $50K
Free Trial
Chargebee
Free Trial is available
PayPal BrainTree
No trial information availableRatings
Meets Requirements
8.7
762
7.5
77
Ease of Use
8.6
781
7.2
76
Ease of Setup
8.1
543
7.1
46
Ease of Admin
8.6
513
7.9
43
Quality of Support
8.5
730
7.1
67
Has the product been a good partner in doing business?
8.6
499
7.9
43
Product Direction (% positive)
8.6
748
6.6
75
Features by Category
Billing and Payments
8.7
219
Not enough data
8.8
231
Not enough data
8.7
231
Not enough data
Revenue Recognition
8.1
202
Not enough data
7.9
186
Not enough data
8.2
196
Not enough data
Revenue Optimization
7.1
164
Not enough data
7.4
169
Not enough data
7.7
202
Not enough data
8.0
200
Not enough data
Billing
8.7
413
|
Verified
Not enough data
8.1
352
|
Verified
Feature Not Available
8.2
382
|
Verified
Not enough data
7.7
248
|
Verified
Feature Not Available
Dunning
8.5
369
|
Verified
Not enough data
7.6
275
|
Verified
Feature Not Available
7.7
272
|
Verified
Feature Not Available
Performance
8.2
346
|
Verified
Not enough data
8.3
381
|
Verified
Not enough data
8.5
390
|
Verified
Feature Not Available
Reporting
7.7
223
|
Verified
Not enough data
7.6
226
|
Verified
Not enough data
7.9
261
|
Verified
Not enough data
Agentic AI - Subscription Billing
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Payment Processing
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
7.5
192
|
Verified
Not enough data
8.4
240
|
Verified
Not enough data
7.5
199
|
Verified
Not enough data
8.7
255
|
Verified
Not enough data
Products & Plans
8.2
208
|
Verified
Not enough data
7.5
193
|
Verified
Not enough data
8.4
248
|
Verified
Not enough data
7.9
197
|
Verified
Not enough data
Pricing
8.6
246
|
Verified
Not enough data
8.4
245
|
Verified
Not enough data
7.8
213
|
Verified
Not enough data
Revenue Management
8.4
242
|
Verified
Not enough data
8.0
216
|
Verified
Not enough data
8.1
232
|
Verified
Not enough data
8.5
242
|
Verified
Not enough data
Integration
8.8
252
|
Verified
Not enough data
8.1
219
|
Verified
Not enough data
7.8
206
|
Verified
Not enough data
Agentic AI - Subscription Management
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
Data Management
8.0
55
Not enough data
7.4
55
Not enough data
8.0
57
Not enough data
Analysis
7.9
55
Not enough data
8.1
57
Not enough data
7.6
56
Not enough data
7.6
55
Not enough data
Agentic AI - Subscription Analytics
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
Usage Metering - Usage-based billing Software
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Bill Generation - Usage-based billing Software
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Bill Processing - Usage-based billing Software
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Not enough data
Integration - Usage-based billing Software
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee and PayPal BrainTree are categorized as Subscription Billing
Unique Categories
Chargebee is categorized as Revenue Management, Subscription Revenue Management, Subscription Analytics, Subscription Management, and Usage-based billing software
PayPal BrainTree is categorized as Payment Processing
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PayPal BrainTree
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.3%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.8%
Computer Software
19.3%
Internet
17.0%
Information Technology and Services
15.9%
Retail
5.7%
Marketing and Advertising
5.7%
Other
36.4%
Discussions
Where is Chargebee based?
2 Comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
What is Braintree payment method?
1 Comment
MC
It's a payment portal. The software is connected with our business website, so any payments made on our website are processed by Braintree. There is a batch...Read more
PayPal BrainTree has no more discussions with answers
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