# Booke AI Reviews **Vendor:** Booke AI **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Total Reviews:** 2 ## About Booke AI Booke leverages AI to fix uncategorized transactions and coding errors, better communicate with clients, and automate more of your work. ## Booke AI Pros & Cons **What users dislike:** - Users experience **poor customer support** from Booke AI, facing unresponsiveness and canceled meetings during the sales process. (2 reviews) - Users are frustrated by the **non-functional auto categorize feature** and lack of support from the team. (1 reviews) - Users experience **poor user-friendliness** with Booke AI, citing lack of communication and support during initial interactions. (1 reviews) - Users express frustration with **poor navigation** in Booke AI, feeling unsupported and ignored during the initial engagement process. (1 reviews) - Users report frustrating **task management issues** with Booke AI, including lack of communication during the onboarding process. (1 reviews) - Upgrade Issues (1 reviews) - UX Improvement (1 reviews) ## Booke AI Reviews ### 1. I wasn't even allowed to try the product **Rating:** 0.0/5.0 stars **Reviewed by:** Adam S. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Booke AI?** Never got to use it, but the customer experience spoke enough. **What do you dislike about Booke AI?** I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, the meeting was canceled last-minute and replaced with a generic YouTube video. I followed up for clarification multiple times, genuinely trying to engage and understand what the platform could do—especially since I'm the CTO of a firm actively evaluating AI bookkeeping solutions. I asked directly, “If we want to proceed, should we reschedule?” and received no reply. I asked what the Calendly meetings were even for—still nothing. Over the course of three separate emails, I never received a clear response. Just silence. Booke.ai claims to be an innovative, client-focused solution, but if you can’t even onboard or have a basic conversation with a real person during the sales process, that raises serious concerns about long-term support. All I wanted was a live demo or at least some engagement around our use case. Instead, I was ghosted after expressing sincere interest. If this is how they treat prospective customers—especially those in a position to advocate for their software within a growing firm—it doesn't inspire confidence in the product or the people behind it. **What problems is Booke AI solving and how is that benefiting you?** While Booke.ai positions itself as a solution to automate bookkeeping through AI—particularly targeting time-consuming tasks like transaction categorization and reconciliation—I unfortunately never had the opportunity to evaluate whether it could benefit our firm. Despite multiple attempts to engage with the team and request a live demo, we were directed to a generic video and then left without any follow-up. So while the problem they claim to solve is a relevant one for us, we can't speak to its actual effectiveness or benefits—because we were never allowed to try it. ### 2. Trash product **Rating:** 0.0/5.0 stars **Reviewed by:** Harper P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Booke AI?** The bill matching works, but I don't need it **What do you dislike about Booke AI?** The auto categorize feature is the core and it doesn't work. On top of that, I've been trying to get in touch with the team for a refund and haven't heard back. Do not recommend this product to anybody **What problems is Booke AI solving and how is that benefiting you?** Booke.ai isn't helping me. They showed a fancy demo with great accuracy but while actually using the product my clients' books got messed up. Got another tool to clean up the books, otherwise hiring somebody would've cost me a lot more. They're also not refunding my payment. - [View Booke AI pricing details and edition comparison](https://www.g2.com/products/booke-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+07%3A45%3A11+-0500&secure%5Bsession_id%5D=558e6a26-ea83-40ef-aa40-d2e71901f0e3&secure%5Btoken%5D=eb91d85f0241f50ce2395c78fe769204e5a28e2818ab8aa4432944996ae4c062&format=llm_user) ## Booke AI Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Reconciliation** - Consolidation - Management - Accounting **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Reporting** - Report Types - Standard - Custom **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Closing Process** - Audit - Journal Entries - Distribution **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **AI - Financial Close** - Autonomous Task Execution - Compliance - Reconciliation - Data Collection - Analysis **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Booke AI Alternatives - [FloQast](https://www.g2.com/products/floqast/reviews) - 4.6/5.0 (1,392 reviews) - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) - 4.5/5.0 (1,050 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (931 reviews)