Never got to use it, but the customer experience spoke enough. Review collected by and hosted on G2.com.
I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed.
After scheduling a live demo through their Calendly link, the meeting was canceled last-minute and replaced with a generic YouTube video. I followed up for clarification multiple times, genuinely trying to engage and understand what the platform could do—especially since I'm the CTO of a firm actively evaluating AI bookkeeping solutions. I asked directly, “If we want to proceed, should we reschedule?” and received no reply. I asked what the Calendly meetings were even for—still nothing.
Over the course of three separate emails, I never received a clear response. Just silence.
Booke.ai claims to be an innovative, client-focused solution, but if you can’t even onboard or have a basic conversation with a real person during the sales process, that raises serious concerns about long-term support. All I wanted was a live demo or at least some engagement around our use case. Instead, I was ghosted after expressing sincere interest.
If this is how they treat prospective customers—especially those in a position to advocate for their software within a growing firm—it doesn't inspire confidence in the product or the people behind it. Review collected by and hosted on G2.com.
