--- title: Booke AI Reviews meta\_title: 'Booke AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Booke AI works for a business like yours. date\_modified: '2026-07-17' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### Booke AI Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users express frustration over the **non-functional auto categorize feature** , impacting their overall experience and seeking support. [(1 mentions)](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=1962597&qs=pros-and-cons#reviews) Users express frustration over the **not user-friendly** experience, particularly with poor communication and lack of support. [(1 mentions)](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=2080302&qs=pros-and-cons#reviews) Users experience **poor customer support** from Booke AI, with unresponsive communication and canceled demos diminishing trust. [(1 mentions)](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=1962595&qs=pros-and-cons#reviews) Users experience **poor navigation** in Booke AI, finding it difficult to interact and receive timely support during evaluations. [(1 mentions)](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=2080305&qs=pros-and-cons#reviews) Users express frustration over **poor task management** , citing canceled meetings and lack of communication during the onboarding process. [(1 mentions)](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=2080291&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of Booke AI ##### 1. Missing Features Users express frustration over the **non-functional auto categorize feature** , impacting their overall experience and seeking support. [ See 1 mentions ](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=1962597&qs=pros-and-cons#reviews) See Related User Reviews ![Harper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harper P.") HP Harper P. Small-Business (50 or fewer emp.) 0.0/5 "Trash product" What do you dislike about Booke AI? The auto categorize feature is the core and it doesn't work. On top of that, I've been trying to get in touch with the team for a refund and haven't h ##### 2. Not User-Friendly Users express frustration over the **not user-friendly** experience, particularly with poor communication and lack of support. [ See 1 mentions ](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=2080302&qs=pros-and-cons#reviews) See Related User Reviews ![Adam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam S.") AS Adam S. Small-Business (50 or fewer emp.) 0.0/5 "I wasn't even allowed to try the product" What do you dislike about Booke AI? I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, ##### 3. Poor Customer Support Users experience **poor customer support** from Booke AI, with unresponsive communication and canceled demos diminishing trust. [ See 1 mentions ](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=1962595&qs=pros-and-cons#reviews) See Related User Reviews ![Adam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam S.") AS Adam S. Small-Business (50 or fewer emp.) 0.0/5 "I wasn't even allowed to try the product" What do you dislike about Booke AI? I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, ##### 4. Poor Navigation Users experience **poor navigation** in Booke AI, finding it difficult to interact and receive timely support during evaluations. [ See 1 mentions ](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=2080305&qs=pros-and-cons#reviews) See Related User Reviews ![Adam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam S.") AS Adam S. Small-Business (50 or fewer emp.) 0.0/5 "I wasn't even allowed to try the product" What do you dislike about Booke AI? I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, ##### 5. Task Management Users express frustration over **poor task management** , citing canceled meetings and lack of communication during the onboarding process. [ See 1 mentions ](https://www.g2.com/products/booke-ai/reviews?filters%5Bsentiment_snippet%5D=2080291&qs=pros-and-cons#reviews) See Related User Reviews ![Adam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam S.") AS Adam S. Small-Business (50 or fewer emp.) 0.0/5 "I wasn't even allowed to try the product" What do you dislike about Booke AI? I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, ## Top-Rated Alternatives [ ![FloQast](https://images.g2crowd.com/uploads/product/hd_favicon/78861d3dfdeb104e5b7f6fb16ac800ee/floqast.svg "FloQast") FloQast 4.6/5(1,414) ](https://www.g2.com/products/floqast/reviews) [ ![BlackLine Financial Close Management](https://images.g2crowd.com/uploads/product/hd_favicon/9e8d67134dcfec2c155e8e50cb68b578/blackline-blackline-financial-close-management.svg "BlackLine Financial Close Management") BlackLine Financial Close Management 4.5/5(1,070) ](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) [ ![SAP Cloud ERP (SAP S/4HANA Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/edf2d15ffc689390deffd10a34a9fc03/sap-cloud-erp-sap-s-4hana-cloud.svg "SAP Cloud ERP (SAP S/4HANA Cloud)") SAP Cloud ERP (SAP S/4HANA Cloud) 4.4/5(1,061) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/booke-ai/competitors/alternatives) ![Adam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam S.") AS Adam S. Chief Technology Officer Small-Business (50 or fewer emp.) 4/18/2025 "I wasn't even allowed to try the product" 0/5 What do you like best about Booke AI? Never got to use it, but the customer experience spoke enough. Review collected by and hosted on G2.com. What do you dislike about Booke AI? I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, the meeting was canceled last-minute and replaced with a generic YouTube video. I followed up for clarification multiple times, genuinely trying to engage and understand what the platform could do—especially since I'm the CTO of a firm actively evaluating AI bookkeeping solutions. I asked directly, “If we want to proceed, should we reschedule?” and received no reply. I asked what the Calendly meetings were even for—still nothing. Over the course of three separate emails, I never received a clear response. Just silence. Booke.ai claims to be an innovative, client-focused solution, but if you can’t even onboard or have a basic conversation with a real person during the sales process, that raises serious concerns about long-term support. All I wanted was a live demo or at least some engagement around our use case. Instead, I was ghosted after expressing sincere interest. If this is how they treat prospective customers—especially those in a position to advocate for their software within a growing firm—it doesn't inspire confidence in the product or the people behind it. Review collected by and hosted on G2.com. What problems is Booke AI solving and how is that benefiting you? While Booke.ai positions itself as a solution to automate bookkeeping through AI—particularly targeting time-consuming tasks like transaction categorization and reconciliation—I unfortunately never had the opportunity to evaluate whether it could benefit our firm. Despite multiple attempts to engage with the team and request a live demo, we were directed to a generic video and then left without any follow-up. So while the problem they claim to solve is a relevant one for us, we can't speak to its actual effectiveness or benefits—because we were never allowed to try it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Harper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harper P.") HP Harper P. Owner Small-Business (50 or fewer emp.) 11/21/2024 "Trash product" 0/5 What do you like best about Booke AI? The bill matching works, but I don't need it Review collected by and hosted on G2.com. What do you dislike about Booke AI? The auto categorize feature is the core and it doesn't work. On top of that, I've been trying to get in touch with the team for a refund and haven't heard back. Do not recommend this product to anybody Review collected by and hosted on G2.com. What problems is Booke AI solving and how is that benefiting you? Booke.ai isn't helping me. They showed a fancy demo with great accuracy but while actually using the product my clients' books got messed up. Got another tool to clean up the books, otherwise hiring somebody would've cost me a lot more. They're also not refunding my payment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of Booke AI for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![FloQast Logo](https://images.g2crowd.com/uploads/product/hd_favicon/78861d3dfdeb104e5b7f6fb16ac800ee/floqast.svg "FloQast Logo") FloQast 4.6 (1,413) Streamline your financial close process and manage all the moving parts by connecting your process, people and reconciliations in the cloud. 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