BombBomb Reviews & Product Details

BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. Founded in 2006, BombBomb is the category creator and enterprise leader in video messaging.

Seller

BombBomb

Discussions

BombBomb Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Tim Gilbert (Founder & CEO )

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 585 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

G2 reviews are authentic and verified.

Here's how.

Joseph H.

Real Estate Broker

Small-Business (50 or fewer emp.)

6/18/2021

"Still the best apps for video presentations"

5/5

What do you like best about BombBomb?

The best thing about Bombbomb is that you can shoot and send any kind of recording from an impromptu video to a professional presentation then share it with a client with minimal fuss. It is the most flexible app I have ever used on any of my devices. The videos are clear and play smoothly for my clients. They are constantly asking me how I do it. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Sometimes it can be temperamental on my phone. Sometimes I have to get back to the office to send a video from a virtual showing. It is rare but does happen. Review collected by and hosted on G2.com.

Response from Rea Ross of BombBomb

edit

Hi Joseph! Thank you for taking the time to share your experience with others! The trust you build, and the anxiety you help alleviate through your real estate transactions are profound, especially for moving military families. They have enough on their plate!

We feel the pain of temperamental moments on the mobile app. If you see high data or a strong internet connection and still experience that issue, please don't hesitate to reach out to our care team through support@bombbomb.com.

It's a privilege to have you as a part of our community, Joseph!

Alec P. T.

Financial Advisor

Small-Business (50 or fewer emp.)

5/16/2024

"Efficient way to communicate to clients"

4.5/5

What do you like best about BombBomb?

This is a great way to get people to open emails, we love the engagement, Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Slight learning curve in the beginning with using and learning the templates and more advanced features. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

edit

We appreciate your review! It's great to hear that you find BombBomb to be a valuable tool for engaging with your clients through email. We understand that there can be a learning curve with using templates and advanced features, and we're committed to making the platform more intuitive. We're thrilled to hear that BombBomb is helping you effectively communicate with your clients and keep them up to date on market changes.

Mason W.

Small-Business (50 or fewer emp.)

1/30/2024

"Great video platform for updates and sales focused activity"

5/5

What do you like best about BombBomb?

It is easy to use on your computer or cell phone. Tracking of open rates etc is also very helpful. Customer Support is very responsive. It was fast / easy to set up and get going quickly. I use it multiple times a week - almost daily. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Wish it was easier to use with Outlook to send emails and track open rates etc via outlook without having to login to the bombbomb platform to send. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

edit

Thank you for sharing your experience with BombBomb! You may want to visit this page for help to install the Outlook plug-in: https://bombbomb.com/integrations/outlook/

Jenna W.

Senior Sales Executive, Diamond Producer

Small-Business (50 or fewer emp.)

11/3/2022

"Absolutely great experience with BombBomb"

5/5

What do you like best about BombBomb?

Great tools, good user interaction, great gmail interface, I have had so many compliments on the videos I have sent out and so many people asking what I use. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Would like a more robust app. Maybe more options to do when I am using cell. Review collected by and hosted on G2.com.

Verified User in Real Estate

Enterprise (> 1000 emp.)

4/3/2023

"BombBomb made me into a stand-out in my industry"

5/5

What do you like best about BombBomb?

The ability to shift between a single shot of my face to the screen record function is great! The ability to integrate with Outlook and Gmail is fantastic, and so is the iOS app. I just shared a recommendation with a Real Estate agent today and explained how this program made me stand out as a loan officer. I use BombBomb to explain topics that are too wordy/lengthy for email. However, some folks need to listen and watch something at the same time, which is why I use the "Record Screen" function. Also, a phone call cannot be played over again like a video can. It's a real game-changer. It makes me stand out in my industry. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

The editing tool needs to be more powerful. I believe that I can trim the beginning or end of a video, but sometimes, I really need to cut something out of the middle of a video. I would love to see that functionality along with something that transitions a cut to make things look professional, like a fade cut or maybe a quick cut to white that comes back in. We don't need a TicTok level editor...just something basic that can be done to avoid having to reshoot just because I had a coughing fit mid-video. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

As previously mentioned, I use BombBomb nearly every day. I have two strong reasons why I use BombBomb. For starters, I use it to explain complex topics by narrating content with the "Record Screen" function. The fact that clients can play the video several times is a plus. It saves me from taking the time to write a wordy email that will not be fully read nor understood. Also, a phone call is not easily recorded and played again, so this fixes that issue as well. Lastly, I will record a "basic" video that can be emailed to several different clients that answers the same basic questions that I receive time and time again. Time is money in my industry, and this tool helps me save time. Review collected by and hosted on G2.com.

Ed J.

Small-Business (50 or fewer emp.)

3/7/2024

"Product Adviser"

5/5

What do you like best about BombBomb?

It provides a personal touch, which is hard to do by e-mail, Text, or phone. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

We can make it a bit easier to upload outside videos. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

edit

We appreciate your feedback about the video upload process. We're constantly working to improve our platform and will take your comments into account for future enhancements.

Perryn O.

B2B Marketing Strategist / Fractional CMO

Small-Business (50 or fewer emp.)

4/18/2024

"An amazing tool that is easier to use than you'd expect."

5/5

What do you like best about BombBomb?

Easy way to make personalized videos to prospect outreach, training/customer support, and to maintain relationships.

BombBomb's focus on human connections and not building a technology to spam people. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Team members perceived as difficult and did not buy in. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

edit

We're thrilled to hear that you find BombBomb easy to use and that it helps you maintain valuable customer relationships. We have learned that organizations large and small sometimes have to have a "game plan" to incent and bring along people to use the system. Many are comfortable with async video, others need guidance or to feel short term wins -- so getting whole teams to adapt can take some effort and encouragement. Sharing dashboard results within the org can sometimes help others see the benefits of video vs. traditional methods, so they want to have those gains, too.

Kathy T.

Treasurer

Small-Business (50 or fewer emp.)

3/4/2024

"Easy to use"

5/5

What do you like best about BombBomb?

It's easy to use. I use the screen recorder more than any other feature for evergreen content or one-on-one explanations. It's a simple way to record property tours. Features are constantly improved to keep up with changing industry needs. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

I haven't come across anything that I don't like about the product. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

edit

Thank you for sharing your positive experience with BombBomb. We're thrilled that you find the screen recorder feature useful for creating evergreen content and property tours. We're committed to continuously improving our features to better serve your needs.

al z.

Small-Business (50 or fewer emp.)

1/31/2024

"Reliable"

4/5

What do you like best about BombBomb?

it has both desktop and mobile features. Easy to use and can be sent in multiple ways email, text, etc. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

it be nice if it had trackers of time the video was watch and if you could create integration to my crm. Review collected by and hosted on G2.com.

Alice P.

Small-Business (50 or fewer emp.)

9/19/2023

"Awesome platform"

5/5

What do you like best about BombBomb?

I love that it allows me the ability to stay top of mind with clients and provide them a professional video where I can dive into the market and details for them to watch on their own time Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

It often ends up in spam when sending emails. Otherwise it works very well. I've asked about it and your team isn't sure what to do about it. Not sure there is much that can be done Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

edit

Thank you for sharing your positive experience with BombBomb! We're glad to hear that you find it beneficial for staying top of mind with your clients.