---
title: BombBomb Reviews
meta_title: 'BombBomb Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 585 reviews by the users' company size, role or industry
  to find out how BombBomb works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 585
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# BombBomb Reviews
**Vendor:** BombBomb  
**Category:** [Video Email Software](https://www.g2.com/categories/video-email)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 585
## About BombBomb
BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. Founded in 2006, BombBomb is the category creator and enterprise leader in video messaging.



## BombBomb Pros & Cons
**What users like:**

- Users find BombBomb to have **exceptional ease of use** , making video distribution quick and straightforward. (5 reviews)
- Users love BombBomb for its **seamless video integration** in emails, enhancing personal engagement and communication effectiveness. (4 reviews)
- Users appreciate the **exceptional customer support** of BombBomb, receiving fast, personalized help that enhances their experience. (3 reviews)
- Users love the **easy creation** of videos and integration with CRM, enhancing email engagement and team collaboration. (2 reviews)
- Users love the **easy sharing** capabilities of BombBomb, allowing professional video distribution to large audiences effortlessly. (2 reviews)
- Users appreciate the **ease of audience management** with BombBomb, enabling effortless list uploads and detailed tracking. (2 reviews)
- Quality (2 reviews)
- Simple (2 reviews)
- Daily Use (1 reviews)
- Easy Integrations (1 reviews)

**What users dislike:**

- Users find the **limited editing options** frustrating, requiring them to restart videos for any major corrections. (3 reviews)
- Users find the **video editing capabilities limited** , leading to frustration and inefficiency during uploads. (2 reviews)
- Users find the **email builder cumbersome** when adding multiple content blocks, affecting their newsletter&#39;s ease of use. (1 reviews)
- Users find the price **steep** , yet many believe BombBomb&#39;s value justifies the investment despite the cost. (1 reviews)
- Users find the **email builder clunky** , especially when handling lengthy newsletters and multiple content blocks. (1 reviews)
- Limited Editing Options (1 reviews)
- Poor Organization (1 reviews)
- Pricing Issues (1 reviews)
- Users experience **slow performance** during uploads, which can significantly hinder their efficiency and overall satisfaction. (1 reviews)
- Upload Issues (1 reviews)

## BombBomb Reviews
  ### 1. Must have Tools of the Trade -

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom S. | Real Estate Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

If a picture is worth a thousand words then sending a video is of tremendous value to your business.  putting a face and branding yourself.

**What do you dislike about BombBomb?**

the only downsize of BombBomb is ?  - I cannot think of a thing.

**What problems is BombBomb solving and how is that benefiting you?**

BombBomb is helping me connect with clients in a very noninvasive way.  Sometime better than a phone call.

**Official Response from Rea Ross:**

> Non-invasive. Now THAT'S a human-centered approach! Thank you for taking the time to share your experience with others, Tom.

It is a privilege to be a tool you trust to build trusting relationships in digital spaces. Thank you for being a part of our community!

  ### 2. Game changer for my business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle L. | Virtual Assistant and Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

The Chrome extension makes it so easy and convenient to add videos to my customer replies!

**What do you dislike about BombBomb?**

I don't like that every time I go to BombBomb.com I have to login again. It doesn't same my login.

**What problems is BombBomb solving and how is that benefiting you?**

My B2B engagement has greatly improved! Clients always mention how impressed they are with the video communication.

**Official Response from Rea Ross:**

> Hey Danielle! How fun to see your name come across our G2 profile! I really appreciate you taking the time to share your experience with others... especially your experience with the new login process.

I'll send your feedback over to our product team. You are the BOMB! It's a privilege to have you (and Steve, obvs) as a part of our community! 

  ### 3. Most Awesome!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monika C. | sales representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about BombBomb?**

Seeing when someone opens my emails and videos

**What do you dislike about BombBomb?**

Sometimes, I do know that the recipient got my email, but BOMB BOMB still states that they have not opened it

**Recommendations to others considering BombBomb:**

yes

**What problems is BombBomb solving and how is that benefiting you?**

How many clients actually open my emails and how many times

  ### 4. BombBomb has been a very positive experience for my customers and prospects.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark S. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about BombBomb?**

Personal interaction is helpful when reaching prospects.  Outlook integration and the screen recorder are my favorite features.    I'm not familiar with competitors.

**What do you dislike about BombBomb?**

I think that the Quicksend and different template options can be confusing.  I always wonder and doubt if emails are actually hitting recipient inbox and not spam

**Recommendations to others considering BombBomb:**

I would recommend BombBomb because people like to connect face to face.

**What problems is BombBomb solving and how is that benefiting you?**

I'm able to explain complex things to customers with the screen recorder.  I benefit financially by bringing in new clients.  It saves time because I can explain things quicker than through typed email.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Mark! It's crucial to helping them make an educated decision on the tools that are right for them. 

In regards to the successful email send confusion, below is a great resource to teach you how you can effectively track who is receiving, opening, and engaging with your emails.

For assistance on the updated Quicksend features, be sure to reach out to our care team through support@bombbomb.com!

It's a privilege having you as a part of our community!

  ### 5. I DONT WANT TO SHARE!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick R. | Sales Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about BombBomb?**

This is a great tool to create that little bit of separation between you and your competition.

**What do you dislike about BombBomb?**

There are no downsides to BombBomb. It should be a no-brainer!

**What problems is BombBomb solving and how is that benefiting you?**

Providing a means to provide a much more personalized email experience. Creates much more engagement than a regular email.

**Official Response from Rea Ross:**

> Thank you for sharing even though you didn't want to, Rick! 😆

It's a privilege to have you as a part of our community! 

  ### 6. BombBomb Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Uzma H. | Real estate agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about BombBomb?**

It's great to be able to send a video email or text

**What do you dislike about BombBomb?**

the app can take forever to upload a video

**What problems is BombBomb solving and how is that benefiting you?**

It does help in that I know when someone read an email or watched a video - that is a benefit

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Uzma! It is a privilege to have you as a part of our community!

  ### 7. Wonderful tool for sales and service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler R. | Insurance Producer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

The clients engagement for a video as opposed to an email is amazing!

**What do you dislike about BombBomb?**

Bogs down and locks my system when reviewing video on go2mypc

**What problems is BombBomb solving and how is that benefiting you?**

Helping gain better rapport with my clients and more clearly show them the insurance policies I have to offer.

**Official Response from Rea Ross:**

> Hey Tyler! Thank you for taking the time to share your BombBomb experience with others! I love hearing you're seeing the engagement you deserve as an Insurance professional helping bring security to people's lives.

I've sent your feedback to our product team regarding latency with go2mypc and your videos. Thank you for giving us an opportunity to learn how to improve.

It's a privilege to have you as a part of our community!

  ### 8. going well, getting the hang of it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily A. | Business Development Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about BombBomb?**

i'm competing for prospect's attention and this helps set me apart from others trying to also get their e-mails opened & responded to

**What do you dislike about BombBomb?**

nothing. so far so good. onboarding training was helpful and support was responsive when i ran into an issue

**What problems is BombBomb solving and how is that benefiting you?**

capturing the attention of cold outbound leads is a challenge, this is making personalization easier and will hopefully be effective in helping me book more intro meetings

  ### 9. A great way to interact with customers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Danyelle A. | Vehicle Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about BombBomb?**

Customers love seeing your face, especially when they are far away and aren't able to come in to the store. It's also extremely useful when you need to present numbers on the fly.

**What do you dislike about BombBomb?**

There is a lag when you flip your camera from front facing to rear facing, which for me meant taking two videos, going into a movie making app and merging the videos together.

**Recommendations to others considering BombBomb:**

We only ever got positive feedback from guests when getting our videos

**What problems is BombBomb solving and how is that benefiting you?**

Customers who aren't directly in the area are now able to have a "face to face" interaction instead of just over the phone. And it allows us to reach customers way out of our market

**Official Response from Rea Ross:**

> The proof is in the data! Thank you for taking the time to share your experience with others Danyelle! 

Definitely taking your feedback on the lag you're experiencing with the camera flip, and video merging – we're always looking for ways to improve your experience.

It's a privilege to have you as a part of our community, Danyelle. If there's anything we can do for you, please don't hesitate to reach out through support@bombbomb.com!

  ### 10. BombBomb is the Bomb-Diggity!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lance C. | C, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about BombBomb?**

I love the simplicity of recording a video. I've used the Chrome plugin repeatedly to quickly provide answers or greetings, and the Gmail addon is sublime.

**What do you dislike about BombBomb?**

Occasionally the Chrome plugin doesn't work requiring me to log into the site and use the feature there. I've also had the occasional issue with mic recording.

**Recommendations to others considering BombBomb:**

Video is the present and future of communication and if you aren't using BombBomb to fulfill that need then you need to take a serious look at your video solutions. BombBomb changed the way we do business. It's been phenomenal.

**What problems is BombBomb solving and how is that benefiting you?**

This tool is invaluable for show and tell methods of answering questions, especially when researching problems. It's also an excellent way to add more personality.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others Bill! Your feedback fills our cup!

We're glad you're fun with your video messages and improving your professional communication. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! We think YOU are the bomb-diggity, and it's a privilege to have you as a part of our community!

  ### 11. I love sending videos. I can make them so personal and partners find them a fresh way 2communicate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** lisa t. | Associate Director, Philanthropy, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

how quick and easy it is and how clear the video comes out

**What do you dislike about BombBomb?**

i have to send through outlook because if i use bombbomb to actually email it will often go to spam

**What problems is BombBomb solving and how is that benefiting you?**

i haven't had any problems

**Official Response from Rea Ross:**

> "Quick" and "easy" are two of our favorite words, Lisa! Thank you for taking the time for writing this review!

In regards to hitting spam filters, we want to make sure we're helping you avoid that experience as much as possible. Below I've linked a great article on 6 things you can do to avoid them!

Thank you for trusting us, Lisa! It's a privilege to have you as a part of our community!

  ### 12. Video is great but maybe more complicated than what some of us need?

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lisa G. | Broker Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about BombBomb?**

I love video and the fact that it is asynchronous

Everyone is super friendly at Bomb Bomb

**What do you dislike about BombBomb?**

I think it is complicated for someone like me to learn all the features of putting things in a library but I think those would be super helpful if I could easily do it.  Honestly I have been doing more recording on my phone and just sending videos that way (for bdays etc)

**Recommendations to others considering BombBomb:**

Be a bit more tech saavy

**What problems is BombBomb solving and how is that benefiting you?**

I  know people like seeing my face. I send out their monthly prompt but I think many people have unsubscribed and don't even open the videos.  In a quandry whether for me I should keep the service.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others Lisa!

If you're not satisfied with your Prompt engagement, we are more than happy to downgrade your subscription to remove it. :) You can learn more by reaching out to our care team through support@bombbomb.com.

Regardless, we hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

  ### 13. BombBomb always makes me look professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie T. | Licensed Associate Real Estate Broker & Real Estate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

I don't have to think about what I'm going to send to my clients

**What do you dislike about BombBomb?**

I don't dislike anything except all these questions!

**What problems is BombBomb solving and how is that benefiting you?**

Solving the issues of having to think about what to send clients

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others Julie! You ARE a professional, and it's a privilege to be the tool you trust to show that in digital spaces.

We are grateful to have you as a part of our community!

  ### 14. Fun & Efficient Prospecting Tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicole W. | Sales & Marketing Rep, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about BombBomb?**

The app is available to download on your computer & mobile device AND you can integrate it into your email provider, making it soooo easy to use. All you have to do is hit the red record button, film your short video and send!

**What do you dislike about BombBomb?**

While it's easy to record, copy & paste into my emails, I do wish the email template tool would be more user-friendly. I've attempted using it several times without success. A tutorial on this would be so helpful!

**Recommendations to others considering BombBomb:**

If you need a way to show your face to an otherwise anonymous sales call, this is for you. It's not your product or your sales pitch that differentiates you from your competition; it is YOU, your personality, your tonation, inflection, and delivery. BombBomb allows you to demonstrate this in such a fun & efficient way. It is easy, fast, and fun. What are you waiting for?

**What problems is BombBomb solving and how is that benefiting you?**

Easiest, fastest way to reach out to prospects before our appointments! The connection this provides before they step foot in the door is immeasurable. I feel like it brings back the humanity in this digital age.

**Official Response from Rea Ross:**

> Thank you for taking the time to write this "wowza" review, Nicole! Not only did you pack in some great examples regarding when and where to use videos, you gave us the opportunity to help you keep this awesome momentum going!

Just below I've linked an easy resource to help you send using BombBomb templates. If there are any additional questions, our world-class care team will be happy to help! Just email support@bombbomb.com.

It's YOU that is winning these opportunities as a sales professional, and we're privileged to be the trusted tool you use to get face-to-face more often. You are bringing humanity back into digital spaces!

We are so grateful to have you as a part of our community, Nicole!

  ### 15. Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul B. | Associate Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about BombBomb?**

Pretty Easy to use. Excellent support when needed

**What do you dislike about BombBomb?**

I find the product on the expensive side

**What problems is BombBomb solving and how is that benefiting you?**

Using Bomb Bomb I get immediate feedback on when & if my emails are read

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Paul! We agree, our care team is full of excellent humans that truly care for our customers.

It is a privilege to have you as a part of our community!

  ### 16. I Can't Imagine Running my Speaker and Podcast Booking Agency without BombBomb

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anastasia L. | Owner/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

Simplicity and great customer support!!!

**What do you dislike about BombBomb?**

Formatting marketing emails is frustrating

**What problems is BombBomb solving and how is that benefiting you?**

It helps me stand out. My communications are memorable...especially personalized video messages from within LinkedIn. No one else is doing that!

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Anastasia! LOVE the feedback around how you're being more memorable, and personalizing your approach on LinkedIn.

We definitely want to alleviate any stress around creating email campaigns. If you'd like some hands-on help, our amazing Care Team is always happy to help!

YOU are the memorable differentiator, and it is a privilege to be the tool you trust to get in front of the people you want to build relationships with!

  ### 17. Welcome to 21st century marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill W. | MLO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about BombBomb?**

Video to prospects and clients differentiate you from the rest

**What do you dislike about BombBomb?**

Texting video is a missing improvement BOMB BOMB needs an update

**What problems is BombBomb solving and how is that benefiting you?**

Relationships

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others Bill! 

You actually CAN text your videos through our mobile app! The link below is a simple walk-through on how.

We hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

  ### 18. BombBombSHD

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacie H. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

It is simple to compose emails for sending and to record videos on both a laptop and a phone.

**What do you dislike about BombBomb?**

Segmenting email contacts does not work

**What problems is BombBomb solving and how is that benefiting you?**

segmenting

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Stacie! We appreciate you!

  ### 19. Command Attention With Video

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna K. | ESL/ELA Teacher, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about BombBomb?**

I love the ease of adding a personal message to all my emails. This is awesome for keeping students engaged too! I also love the tracking feature, I know if my emails were read and if not I can follow up quickly.

**What do you dislike about BombBomb?**

So far I have not found a downside, every feature is helpful. There was an issue with tracking, but it is a conflict with another extension.BombBomb customer service worked closely with me to figure it out.

**What problems is BombBomb solving and how is that benefiting you?**

I know that my students are more likely to watch a short video than they are to read. I also am able to explain to colleagues without being there. Teacher understanding and productivity increased.

**Official Response from Erin Boyd:**

> Hi Donna, we appreciate you leaving us a review! I'm happy to hear that your students are engaged with the videos that you are sending and that you find our tracking feature helpful.  Let us know if you ever have any questions or other feedback, we're happy to help!

  ### 20. A radically new and unique method for reaching out to donors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robb R. | Principle Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about BombBomb?**

BombBomb has given me a radically new and unique method for reaching out to donors and prospective donors who have an interest in the American Red Cross. Not only is the platform easy to use for an old fundraiser like me, but I've come to embrace the culture and the underlying intent which drives BombBomb-that being, re-humanizing our communications, treating people the way they want to be treated and eliminating digital clutter. 
The client support is exceptional, and the product is continually being innovated. But for me, the most significant benefit of being a BombBomb client is being a part of the BombBomb family and enjoying the benefit of learning from the best communication strategy experts, which Ethan and Stephen regularly bring through their podcasts and written content.  Using BombBomb is more than using a tool; it stretches my understanding of assessing the needs of my donors, how to be real in my communications with each person; and every day (literally) allows me to discover (and re-discover) what effective and human-to-human communication means for me and the way that I need to reach those most important to the Red Cross and the work that I am called to do as a major gifts fundraiser.
Thank you, Ethan and Stephen, for showing your customers how to create such exceptional experiences through the way you treat each of your clients!

**What do you dislike about BombBomb?**

I have no complaints - whenever I have run into a stumbling block, the technical support staff quickly respond. If I ask BombBomb to do something that it cannot do, they are willing to add it to the recommendations for increased functionality!  Pretty great!

**What problems is BombBomb solving and how is that benefiting you?**

As a major gifts fundraiser, I often work with donors who may not necessarily want a relationship and yet give generously.  In the past, I have only had the tools of email, mail, and phone (which most often means leaving a voicemail message - which is seldom returned).  None of these communication methods allow the donor to see and hear my passion for the work we do as the American Red Cross or enable me to convey the urgency of our mission. Video messaging does let me do this.  I admit I am not the best "techie" when it comes to this stuff, but with BombBomb, I don't have to be.  Whether I use BombBomb to deliver video messages or just as an email communication tool (particularly for things such as donor updates rich with news), I can do what I need to do.

**Official Response from Rea Ross:**

> Wow, Robb. Thank you so much for taking the time to write this well-thought, empowering review! Your experience in accepting the challenge of being more human-centered in your communication is so crucial in helping others make the right decision for them. The way the world will change in how they do business is by exactly what you stated: "stretching your understanding of assessing the needs of your donors". Taking the time to remind ourselves that we're reaching out to other humans is imperative. Humans aren't transactional, we're relational. 

I agree – not only do we have world-class individuals on our care team – we have the privilege to be led and supported by two of the most human-centered thinkers, Ethan Beute and Steve Pacinelli. 

"Grateful" doesn't exemplify how we feel to have you join the solution to digital pollution, Robb. It is such an honor to be trusted by you and American Red Cross as your tool to get "face-to-face" with the people that matter to you! THANK YOU!

  ### 21. Great customer interaction since using bombbomb

**Rating:** 5.0/5.0 stars

**Reviewed by:** John D. | C, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about BombBomb?**

The most helpful thing about using bombbomb is the fact that the homeowner actually gets to see who they're dealing with before they come to the house. I've had homeowners express to me how they  appreciate the quick video reminder for upcoming appointments and they expressed that they liked the fact they knew  who is coming to the front door before they ever arrive.

**What do you dislike about BombBomb?**

Your website or app could use some work it's hard to see when a homeowner saw your video in the comments or replies it's not very user friendly at times

**What problems is BombBomb solving and how is that benefiting you?**

I have solved simple problems such as how to reset a breaker the bomb bomb video app allows me to film this process and send it directly to the homeowner. We've been doing that as it is super easy for me to send a quick video to a customer.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, John! You picked an A+ team, and we're privileged to be the tool you (and they) use to warm up introductions and effectively educate your customers.

No wonder you've had great customer interactions with BombBomb – your use cases are fantastic! In regards to the tracking you mentioned, we're working on it! Your feedback will be relayed to the appropriate team. 

Thanks again for the review. We're delighted to have you as a part of our community!

  ### 22. Let Video Help You Connect With Prospects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken O. | Motivational Keynote Speaker & Virtual Speaker for Conferences and Businesses, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

You can quickly and easily produce short videos that you can share with prospects or current customers. Think of the video, pull out your phone/login to your computer, record the clip, and send it through email or text. The video also includes a four-second preview, which can help with open rates.

**What do you dislike about BombBomb?**

Some features, like the call to action button, are not available on the mobile app. The button gives you a chance to share a clickable link to places like your website.

**Recommendations to others considering BombBomb:**

If you're going to subscribe, commit to using it. It's not worth buying if you're not going to use it. Don't worry about being perfect on camera.

**What problems is BombBomb solving and how is that benefiting you?**

I need to introduce myself to prospects. Having the opportunity to do so with video is a big deal for my business, as it helps me stand out from my competition. I'm also able to send follow-up videos, which can include screen shares.

**Official Response from Rea Ross:**

> Thank you for taking the time to write this insightful review, Ken! You are your greatest asset in standing out from your competition, and we're privileged to be the tool you use to get face-to-face with your prospects! You're absolutely right, don't worry about being perfect on camera, because nobody is perfect.

You mentioned not being able to use the Call To Action on mobile, and I want to share a resource with you on how to do so! The link to the article is below. If you have any questions regarding the CTA on mobile, please don't hesitate to contact our care team at support@bombbomb.com.

  ### 23. At times, Bombbomb helps me humanize and break through the clutter in my sales role.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason C. | Director, Strategic Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

I'd say how intuitive is to use, being able to track the metrics of who views the video but mostly that there's still not currently a lot of others using video to communicate with video over email to decision makers.

**What do you dislike about BombBomb?**

The analytics- sometimes not sure they're accurate or at least when I look back at things I sent, I think it might inflate the number of email opens. My biggest pet peeve is that let's say I send out an email with the same subject line to a bunch of prospects. I might see hundreds of opens and get excited only to realize that's divided over many companies and I'm not sure which companies are most engaged.

**Recommendations to others considering BombBomb:**

For anyone in a sales role, I definitely think it's worth using to see how much of an impact it makes on your business. The other side of things is sometimes people don't want to click on videos but you don't need a huge percentage to do it and it will still be likely a way higher conversion rate than simply sending text based emails.  In addition to being really simple to understand how to use, they constantly provide helpful webinars on the latest ideas you can utilize if appropriate to you along with an archived library.  Plus, their customer service is phenomenal which is hard to find. If you put in the effort, I'm pretty sure you'll see the value.

**What problems is BombBomb solving and how is that benefiting you?**

Sometimes helps me break through the clutter with top execs to stand out. Mostly, one of my strengths is my enthusiasm and authenticity. I also am calling on people in an industry I've worked in and sometimes can name drop people we both know. This video tool helps that seem more appropriate or more powerful than simply writing it in text.

**Official Response from Rea Ross:**

> Nothing can exude your authenticity and enthusiasm like you can, Jason! We're grateful you chose us to help you stand out in crowded inboxes, and for taking the time to share your experience with others!

We definitely don't want your trust broken over the tracking, so below, I've linked a helpful article that will give you a better understanding of why the tracking can feel wonky sometimes, and what you can do to prevent it in the future.

If there's anything else we can do to support you in your professional journey, don't hesitate to reach out to our phenomenal care team!

  ### 24. Easiest Entry to Video

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelsey W. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

BombBomb has been the greatest addition to our marketing lineup by far! It is so easy that all of my staff learned how to use it in minutes and so convenient that they have no excuse not to keep using it!  It's kept us in the mainstream of media usage and our clients love seeing our smiling faces. But more than that, BombBomb's dashboard provides great analytics and networking features, and their training, resources, and support team are OUTSTANDING! I wish I could just work with BombBomb for all of my marketing.

**What do you dislike about BombBomb?**

Integration is the buzzword of our industry. Right now our database talks to our website provider, our email, and our compliance department, but not to BombBomb. So we'd have to manually maintain our contact database and emails sent from BombBomb don't flow through our email, which goes to compliance, so sending requires more forethought and extra steps...somewhat reducing the ease of use.  It's not a lot, but it's enough to make me delay utilizing the option to email through BombBomb and therefore I'm not taking advantage of the full analytics package.

**What problems is BombBomb solving and how is that benefiting you?**

Our clients are all over the country and we don't always get to see them face to face. With BombBomb, they get to see us and they appreciate the extra connection. We are strengthening our connections and finding that clients are more inclined to reach out more often knowing that they can "see" us in our responses. There's no downside to using this service. It's only good. Nobody resents a video of your smiling face sharing information with them. And they like the interactivity of the play button. It's making email fun again.

**Official Response from Rea Ross:**

> What a thoughtful and insightful review, Chelsey. Thank you for taking the time to write it! We agree – we've got an OUTSTANDING care team that we're proud of, and incredibly grateful for.

In regards to BombBomb not integrating directly with your database, we feel you. We're always working to expand our integrations for a more seamless customer experience. Hopefully we can bring you some good news in the near future!

It's a privilege to earn your trust, and serve your and your team. Thank you for being a part of our community!

  ### 25. G2 Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dexter  S. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about BombBomb?**

Bombbomb is very helpful. Especially with clients that are not comfortable with the internet. Others like seeing my face plus the PowerPoint presentation every week.

**What do you dislike about BombBomb?**

The only issue I have with Bombbomb is unable to speak with a person quickly, which means creating a template. An update was issued, and now I have to click two or three times to get back to my old template.

**What problems is BombBomb solving and how is that benefiting you?**

As previously stated. I only have one issue with BombBomb. BombBomb is on several plat forms that I use and very easy to interegrate.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others Dexter! 

We hope you're having some fun with your video messages (despite the template update). If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

  ### 26. Take Your Communications Next Level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about BombBomb?**

Seamless integration with my GMail account makes utilizing BombBomb's great features easily accessible and user friendly.

**What do you dislike about BombBomb?**

I would like it to be easy to drop in video content shared with me to my emails via BombBomb - and the ability to drop in a video segment within my BombBomb video.
I would like clearer video stats on who opened the videos.

**Recommendations to others considering BombBomb:**

BombBomb will help you to connect personally with clients & better your business interactions - but be aware that the team plan offers more features than the individual plan.  You can change your subscription at any time, which is helpful.

**What problems is BombBomb solving and how is that benefiting you?**

I can communicate more easily with E2L clients that may find it easier to hear the content rather than having to read the content.  The benefits are multifaceted:  Greater client interaction overall; the ability to create template videos for repeating items in my workflow add value for my clients; streamlined work process; ability to drive clients via the CTA Banners; personalized content for each client creates greater 'brand' awareness & fosters 'brand' trust.

**Official Response from Rea Ross:**

> Thank you for taking the time to provide valuable feedback to others, Rebecca! Your experience in a more human-centered approach while streamlining your workflow is incredibly important. I also appreciate your feature requests! We'll get those submitted.

In regards to more in-depth tracking when you're sending from gmail, I've added an article to help you see who is engaging with your video emails more often. If there's anything else we can do to support you, please don't hesitate to reach us at support@bombbomb.com!

  ### 27. Powerful Way To Stay Connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about BombBomb?**

BombBomb is extremely easy to use whether in the Google extension or within the application, it has great user interface and excellent customer service which makes for an outstanding customer experience. I'm extremely satisfied with the product and our team has been able to maintain and grow critical relationships during Covid travel and meeting restrictions. I'm confident that our use of BombBomb will continue to increase as we realize all the benefits of this excellent tool.

**What do you dislike about BombBomb?**

The only initial hang-up was getting over "fear of the camera" and the BombBomb team even helped us to overcome that with webinars and a variety of resources they have in their training too-kit. They helped us realize that we don't have to have "cinema-quality-video" to communicate in an authentic way.

**What problems is BombBomb solving and how is that benefiting you?**

Our team cultivates and maintains relationships with monthly recurring donors who are eager to know what is happening in our international child and community development efforts. While we have not abandoned our written communication and monthly reports, we are using BombBomb to communicate short videos that highlight successes and challenges associated with the projects they are supporting. Our engagement levels when sending video-email are up significantly over text-only emails and this has helped us increase donor retention even during Covid.

**Official Response from Rea Ross:**

> That's a "wow" of a review, Ken! Thank you for sharing your experience with others! The initial discomfort on camera is real, and I'm glad your team has felt supported and empowered through the process of gaining confidence on camera.

Well done you for effectively engaging your customers by leveraging text and video for more dynamic communication! It's a pleasure to serve you and your team!

  ### 28. BombBomb does all the work for your business profile

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about BombBomb?**

There is no need to search for content to distribute and post.

**What do you dislike about BombBomb?**

Feedback is hard to find, and analytic information costs are not competitive.

**What problems is BombBomb solving and how is that benefiting you?**

Social Media presence and targeted content delivery.

  ### 29. Bomb Bomb  Is So easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat B. | Senior Real Real Estate Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about BombBomb?**

Being to make groups for mailings and right in my email account. The video program is great too.

**What do you dislike about BombBomb?**

There isn't anything I don't like. Everything I needed worked well.

**What problems is BombBomb solving and how is that benefiting you?**

A easy way for me  to make videos

**Official Response from Rea Ross:**

> Thank you for taking the time to share your feedback, Pat! It's a privilege to be the tool you trust to keep your contacts organized, and to be more human in digital spaces!

  ### 30. BombBomb is THE BOMB!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about BombBomb?**

The time delay before you shoot video is super helpful! I love the templates and the ease of integration with other programs.

**What do you dislike about BombBomb?**

I wish the video would play within an email server rather than being kicked out to a browswer. Some kind of integrated player would be awesome.

**Recommendations to others considering BombBomb:**

Use BombBomb if you want to get away from bland, impersonal, easy to misinterpret emails. With BombBomb you can express yourself, as yourself, providing your contacts with face to face communication; the best way to build trust!

**What problems is BombBomb solving and how is that benefiting you?**

Straight email can be impersonal and easily misread. I call it assuming a "tone of voice." Letters on a page do not provide inflection and demeanor, whereas a video does.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others! We hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

  ### 31. WOW....  that's what all my customers say the first time they view a video email from me!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen J. E. | Virtual Media Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about BombBomb?**

The best part of BombBomb is that its easy to use from my Gmail account.....

**What do you dislike about BombBomb?**

No dislikes, but I do have some ideas for improvement on a few things.

**Recommendations to others considering BombBomb:**

Give it a try, the reaction from the end user when they see your video will blow them away, they'll remember it forever.

**What problems is BombBomb solving and how is that benefiting you?**

The problems that I solve using BombBomb is that my customers know exactly how I feel when I'm sending them a message.  They can see my smile, facial expressions etc.

**Official Response from Rea Ross:**

> Thank you so much for taking the time to write this WOW review, Stephen! Your experience is crucial feedback for others looking for a more authentic way to stand out, and scale their workflow.

As far as your ideas go... I want to hear them! Email rea.ross@bombbomb.com and we can schedule a time to connect. Thank you again! It's a privilege to be the tool you trust to close proximity with your customers!

  ### 32. I've been very pleased with the technology and the ease of use of Bombbomb for my business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** JOHN K. | Personal Wealth Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about BombBomb?**

The fact that clients appreciate receiving my message or email via Bombbomb, and I get good responses from my clients.  It's a very effective way to reach out.

**What do you dislike about BombBomb?**

Not much bto dislike about this excellent tool.

**Recommendations to others considering BombBomb:**

Use it and it will make your job easier and the results are almost instant

**What problems is BombBomb solving and how is that benefiting you?**

I am getting quicker responses to opportunities and decisions to be taken on investments or insurance for example.  The response time is positive here.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others John!


While you're getting faster response times and increased engagement, we hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

  ### 33. Bomb Bomb helps connect Clients to you and gets attention when no response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave H. | Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

What I like best about Bomb bomb is that it can be sent both email or text, and you get notified when someone looks at your videos

**What do you dislike about BombBomb?**

If there is anything I don't like I cant think of it right now

**Recommendations to others considering BombBomb:**

Give this service a try...definitely worth the investment. Will help get attention and also referrals and close sales

**What problems is BombBomb solving and how is that benefiting you?**

Solving getting peoples attention and it makes me stand out, especially during the pandemic

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Dave!

It's a privilege to serve you, and have you be a part of our community!

  ### 34. This Email Platform ROCKS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hugh L. | Your Sales Wizard, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about BombBomb?**

I like being able to send emails to large groups of people with just a little click.  I like being able to personalize my emails with a video for an individual or a group.  The process of doing and sending the video is quick and saves a ton of time!  Also, I can easily find out how many people opened an email, when they did it, and how many times they did it.

**What do you dislike about BombBomb?**

It would be nice if it were a little easier to delete contacts who have opted out or whose email addresses are no longer valid.

**Recommendations to others considering BombBomb:**

Do it!!!!

**What problems is BombBomb solving and how is that benefiting you?**

The entire process on Bombbomb has made it an easier process to do videos and mail them.  It is saving me time and effort, which I appreciate immensely!

**Official Response from Rea Ross:**

> We appreciate YOU immensely, Hugh! You clearly are a sales wizard by leveraging personal and evergreen videos in your sales process.

In regards to the snafu of deleting opt-out or invalid emails, I've linked a resource for you to help simplify the process. Long story short, we take care of that for you, by automatically suppressing opt-out or invalid emails!

Thank you for taking the time to write this rockin' review, Hugh! We're grateful to have you as a part of our community!

  ### 35. Best Support EVER! Product is Improving Monthly

**Rating:** 4.0/5.0 stars

**Reviewed by:** -Alexander M. | Director, Strategic Markets - US, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about BombBomb?**

How fast support responds. They pick up the phone and will talk with you directly. I love this. Justin was awesome today when I needed help!

**What do you dislike about BombBomb?**

I wish the video had more editing features. The video aspect for most people would be fine. There are small things I would just like.

**What problems is BombBomb solving and how is that benefiting you?**

Connecting with people on a different level.

  ### 36. BombBomb = GAME CHANGER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon S. | Portfolio Manager | Co-Chief Investment Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

The ability to connect with clients, prospects, and vendors through a different form of communication has been a game changer. Emails, phone calls, and texts can be too transactional... BombBomb's allow our firm to be creative and use a more personalized approach when communicating with others which we appreciate very much!

**What do you dislike about BombBomb?**

I think it would be valuable if BombBomb could allow more personalization within each video (charts, visuals, etc.). I did enjoy the "Call to Action" feature because it allowed me to share specific content that I covered in my video.

**What problems is BombBomb solving and how is that benefiting you?**

Client service and care (elevate through BombBomb); Efficiencies with communicating with others. By getting creative with our BombBomb's, we have retained 99% of our clients, brought on new business, and created rapport between employees and clients.

**Official Response from Rea Ross:**

> WOW, Brandon! Congrats on retaining 99% of your clients! I guarantee it's how you're communicating in your videos; by being more human-centered in your thoughtful (and creative) approaches. Thank you for sharing such a huge win, and for taking the time to write this awesome review!

In regards to having more personalization with charts, visuals, etc – I've linked a resource on the BombBomb screen recorder in hopes to help. If there's anything else we can do to help you keep this AWESOME momentum going, please don't hesitate to reach out to support@bombbomb.com.

We're grateful for your trust, and for having you be a part of the community!



  ### 37. Nifty tech, loved by some clients & prospect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jim H. | Realtor / District Director , Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about BombBomb?**

It is rather straight forward and simple to use.  It can be used via the website, phone app or on Gmail.  I use it for ice breakers with new leads so they see a human being and not just a plain email. It is also good for contact with my database with birthday greetings and market updates.

**What do you dislike about BombBomb?**

Outlook app runs so slowly that Outlook turns it off.  I've never gotten the open rate I expected.  It'd great if a green screen option was added.

**Recommendations to others considering BombBomb:**

If doing something few others are doing that takes precious little time would help score points with prospects and ongoing clients, it is more than worth exploring.

**What problems is BombBomb solving and how is that benefiting you?**

It is very good for tracking when email is opened.  It helps humanize the modern digital communications.

**Official Response from Rea Ross:**

> Thank you for sharing your valuable feedback with others, Jim! We agree, being a little more human in digital spaces definitely supports effective communication, and winning more opportunities!

You mentioned hopes of BombBomb having a green screen option. We've got something similar – virtual backgrounds! I've linked an article below to show you how to get started with your own virtual backgrounds in BombBomb videos.

Thanks again!

  ### 38. Bombbomb is fun

**Rating:** 3.5/5.0 stars

**Reviewed by:** Katie K. | Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about BombBomb?**

It felt fun to use it and it was a great way to send video messages.

**What do you dislike about BombBomb?**

it didn't feel as easy to store full videos or trainings.

**Recommendations to others considering BombBomb:**

BombBomb is a fun way to communicate via video to your people! It's great to increase open rates and interactions.

**What problems is BombBomb solving and how is that benefiting you?**

I was using it to send emails that got more open rates. People like watching videos. And they're more fun than writing.

  ### 39. Great platform for video engagement!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvonne Y. | Realtor/ Real Estate Salesperson, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about BombBomb?**

Easy to use for texting, email, and messaging on LinkedIn! I love the thumbnail feature as well.

**What do you dislike about BombBomb?**

Haven't figured out how to add music. Not sure if captions can be added.

**Recommendations to others considering BombBomb:**

Try it out, watch the webinars, and just get started. The more you keep going the more second nature it will seem.

**What problems is BombBomb solving and how is that benefiting you?**

Lead follow-up beyond a boring email which is easy to ignore.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Yvonne!

In regards to adding music to your videos, we don't have that feature. But if you add music using another app, and upload to BombBomb. We also offer closed captions AND transcriptions with our BombBomb Plus subscription! If you're interested in learning more, reach out to our care team by emailing support@bombbomb.com and they'll help you out.

It's a privilege to have you as a part of our community! Keep up the awesome (and human-centered) approach!

  ### 40. A creative way to catch your prospect's attention

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexa M. | SDR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

In a sea of emails, it's easy for your message to get lost. I love sending Bombbombs to specific prospects because it helps break up the super text-heavy emails. My favorite subject line is "Putting a face to the name :)" People appreciate these videos because it shows a little extra effort!

**What do you dislike about BombBomb?**

I can't put my finger on anything I dislike about this yet. I've only been using the product for 3 months now so it's too soon for me to pick something that doesn't work well.

**What problems is BombBomb solving and how is that benefiting you?**

The videos are attention-grabbing and often help to pick a stale conversation back up. It also helps to hold up your phone with "Hi {name}!" on the screen to really capture their attention

**Official Response from Rea Ross:**

> Alexa, not only are we grateful that you took the time to write this "wowza" review, but for also sharing practices that work for you. It's a value-driven review all around!

It's a privilege serving you and your team  – keep up the awesome work in cutting through digital pollution with a proven personalized approach!

  ### 41. Senior Director

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about BombBomb?**

A fairly easy-to-use interface, and it is good that it works with Outreach.

**What do you dislike about BombBomb?**

The use-case examples are not helpful as they do not prepare a user for real engagement situations.

**What problems is BombBomb solving and how is that benefiting you?**

Not sure that it solves any problems. Still feels very gimmicky.

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others!

We're always on the hunt for new ways to provide valuable, actionable resources to help our customers succeed. If you'd like to contribute to the improvement of use cases and examples, email rea.ross@bombbomb.com with the subject line "Per my G2 review". I'd love to connect with you to learn more.


  ### 42. Differentiator and Game Changer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joe A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2021

**What do you like best about BombBomb?**

Easy to use, very quick onramp to learn, gets you better conversion and responses than ordinary messaging. Screen recorder is a definite plus for showing How-To's for your clients. If you are in Biz Dev and are NOT prospecting via BomBomb, you are at a serious disadvantage.

**What do you dislike about BombBomb?**

Web based version can be glitchy, unable to display analytics. Some email addresses show as 'email viewed' automatically so it can skew results. Sometimes have to sign out and back in to refresh your tracking.

**What problems is BombBomb solving and how is that benefiting you?**

Putting a face to a name
Building trust and instant rapport
CTA button gets meetings booked
Seeing who opens my emails multiple times gives me insights into readability
Main benefit is staying with current sales trends and differentiating myself through video prospecting

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others on G2, Joe! You hit the nail on the head – trust is more easily earned when you can get face-to-face with your clients and prospects in digital spaces!

You brought up a great point about some emails showing as instantly opened, even though you know that may not be the case. Just below I've linked a resource to give you more insight as to why, and hopefully this article on "Why is my email tracking wrong" will help you and your peers see better tracking results in the future.

Thank you again, Joe. It's a pleasure serving you!

  ### 43. I love that it's simple and I believe it will take my communication with students to the next level!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Storm W. | Admissions Counselor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about BombBomb?**

- Easy to use
- Tracks engagement
- The onboarding process (showing that you care about our success with it)
- training videos that I get

**What do you dislike about BombBomb?**

- Mobile app zooms way in when I record using the front camera (Google Pixel)

**Recommendations to others considering BombBomb:**

I would recommend BombBomb to anyone who wants to stay ahead of their industry when it comes to personalized communication to your customers.

**What problems is BombBomb solving and how is that benefiting you?**

- Catching students attention
- Putting a face to a name. They're more likely to respond when it's personal.
- The generation we deal with prefer video's over text

**Official Response from Rea Ross:**

> Thank you for taking the time to share your experience with others, Storm!  If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

  ### 44. Bomb Bomb is the BOMB!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark D. | R, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

It is so easy to use.  Much better than the landing page software I was using.  It's very easy to add links to other pages and add attachments.  And my emails get opened!

**What do you dislike about BombBomb?**

I wish it was easier to post my Bombs to social media.  I also wish I could do more with the app.  Sometimes the website is a little "wonky" when I'm using Firefox on my phone or computer.

**Recommendations to others considering BombBomb:**

If you want your emails to get noticed and opened use BombBomb!

**What problems is BombBomb solving and how is that benefiting you?**

I'm getting my message out to my email lists.  I have segmented lists and send out different messages to each group.  The open rate is fantastic.  My email performance has increased 10 fold.

**Official Response from Rea Ross:**

> The proof is in the pudding, Mark! Your amazing email engagement is because people want to see YOU! Great work on taking the time to segment and manage your lists as well – it's important for the experience of the recipient to have a more tailored approach, even when scaling communication.

We're better friends with Google Chrome and Microsoft Edge, so a switch to one of those platforms will not only decrease the wonky experience, but it will also give you access to the Chrome Extension. The Chrome Extension works where you do, and will make it a lot easier for you to post your BombBomb videos on social media. I've got a link for you below to show you how to add and use this nifty little feature.

You're the Bomb, Mark! Thank you for being a part of our community, and for taking the time to write this awesome review!

  ### 45. Video Emails Are a Game Changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about BombBomb?**

Easy to use and we get to see our prospects face to face!

**What do you dislike about BombBomb?**

We need templates to make common actions quicker to execute.

**Recommendations to others considering BombBomb:**

Try this and you will see the impact it has on your response rate! Be yourself, have fun and show people that they are in great hands!

**What problems is BombBomb solving and how is that benefiting you?**

Connecting with prospects. They love it and are surprised!

**Official Response from Rea Ross:**

> Thank you so much for taking the time to write this review! YOU are the game-changer, and it's a privilege to be the tool you trust to close proximity with your prospects and donors.

In regards to templates, we do offer those! I can't tell at this moment what your subscription level is, but if you take a look at your BombBomb dashboard and see "emails" at the top, below will be a helpful guide to get you executing your authentic, memorable videos faster. If there's anything else we can do to support you, please don't hesitate to reach out to support@bombbomb.com!

I hope you have a great memorial weekend!

  ### 46. Bomb bomb continued to contact me with annoying text messages & e-mails after I canceled

**Rating:** 0.0/5.0 stars

**Reviewed by:** Denni J. | Broker/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about BombBomb?**

Video e-mailing was pretty cool, easy to use system

**What do you dislike about BombBomb?**

I canceled as I was rarely using the account. Bomb bomb continued to inform me they couldn't process my credit card. Yes, hello, I had canceled online. I continued to get text messages and e-mails not only to the point of being annoying but stalkerish. Even after I told them 5 to 6 times that I canceled and wasn't interested, they continued to pursue me.

**Recommendations to others considering BombBomb:**

After the repeated times they contacted me after I canceled and tried to process my payment, I would NEVER recommend to anybody.

**What problems is BombBomb solving and how is that benefiting you?**

Problem solving? They made it obvious they didn't want to solve any problems. They never even listened to me.

  ### 47. Hands down , Bomb Bomb is the best app for recording and sending branded video.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry C. | Catastrophe Claims Adjuster, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BombBomb?**

Bomb Bomb is easy to use and the best for sending longer videos that already have the information needed for compliance. The email template looks great; the preview for the recipient is awesome.

**What do you dislike about BombBomb?**

Although the cost is a bit high, I think the features outweigh that.

**Recommendations to others considering BombBomb:**

You will love Bomb Bomb, it also tracks who watched your video and gives them a chance to respond bvia video.

**What problems is BombBomb solving and how is that benefiting you?**

Being able to record a showing of a property for an out-of-state buyer or sending a video for a contract to put a face to a name and then trying to send it required editing and compressing the video, but Bomb Bomb takes care of that. Record and send after it saves.  I often meet clients in remote locations after only speaking to them on the phone. It is great to record an introductory video so a client knows who they can expect on-site.

**Official Response from Rea Ross:**

> What an awesome example of building relationships when you can't be there in person. Thank you for sharing your experience, Larry! 

Especially when it comes to crucial information that requires the recipients' full attention – it's always easier to keep it with videos.

We're grateful to have you be a part of our human-centered community!

  ### 48. Bombbomb is a game-changing business communication tool!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John D. | Independent Aesthetic Sales Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about BombBomb?**

I love being able to send a personalized video that lets me merchandise my smile and my style in communicating with customers and prospects!!

**What do you dislike about BombBomb?**

I don't dislike anything about Bombbomb... it is a fabulous tool that makes personalized communication easy!

**What problems is BombBomb solving and how is that benefiting you?**

I'm "getting through" with a higher success rate with my bombbomb messages to customers and prospects. And it is easier for them to view and listen to a 1 min message vs. reading a text heavy message. I believe that my rate of getting through to people is higher and my messaging is also clearer because I can say it just the way I want them to hear it

**Official Response from Rea Ross:**

> Thank you for taking the time to write this awesome review for others, John! We couldn't agree more – skip past people skimming long emails, and get your point across more effectively by being "face-to-face"!

It's a privilege to serve you!

  ### 49. Efficient & Fun way to communicate visually on the GO!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee K. | Senior Dealer Success Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about BombBomb?**

Ease of use on virtually any device.  On the Go while parked in your car you can do a personalized follow up to a meeting video thanking your clients before you even leave their parking lot and it WOWS! Them over!

**What do you dislike about BombBomb?**

really I like everything this product has to offer, only difficulty I've had lately was trying to find templates to use on mobile devices.

**What problems is BombBomb solving and how is that benefiting you?**

Sales coaching sessions, follow-up with clients that are personable , responses from clients I've sent to have been positive and you can tell when they viewed your video and plan according.

**Official Response from Rea Ross:**

> You've WOWed us over with your review, Lee! Thank you for taking the time to share your experience with others!

I'd like to help make using templates on mobile easier for you. Just below I've linked a quick step-by-step to show you how to access your Quick Send templates on mobile, and send.

Thank you for practicing safety when recording on the go, and for being a part of our community. It's a privilege to serve you, Lee!

  ### 50. Great Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ken M. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about BombBomb?**

Easy to use, helpful staff, creative features.

**What do you dislike about BombBomb?**

I phone app tends to lock up and shut down when using.

**Recommendations to others considering BombBomb:**

It is not hard and super easy to use.

**What problems is BombBomb solving and how is that benefiting you?**

Being different than your typical realtor.


## BombBomb Discussions
  - [Why does sometimes does it state that the person has not opened my email and I know they have because they have replied](https://www.g2.com/discussions/32693-why-does-sometimes-does-it-state-that-the-person-has-not-opened-my-email-and-i-know-they-have-because-they-have-replied) - 1 comment, 2 upvotes
  - [Is it possible to have a timer feature in the app so I can use FOMO as a selling point.](https://www.g2.com/discussions/32692-is-it-possible-to-have-a-timer-feature-in-the-app-so-i-can-use-fomo-as-a-selling-point) - 1 comment, 2 upvotes
  - [Why don&#39;t you have Sales listed as one of your drop down menu selections](https://www.g2.com/discussions/why-don-t-you-have-sales-listed-as-one-of-your-drop-down-menu-selections) - 2 comments, 1 upvote
  - [How do I differentiate which recipients opened my video email if I use the same subject line?](https://www.g2.com/discussions/how-do-i-differentiate-which-recipients-opened-my-video-email-if-i-use-the-same-subject-line) - 1 comment, 1 upvote
  - [How can I integrate Bomb Bomb into Follow UP Boss so I can text video?](https://www.g2.com/discussions/how-can-i-integrate-bomb-bomb-into-follow-up-boss-so-i-can-text-video) - 2 comments, 1 upvote

- [View BombBomb pricing details and edition comparison](https://www.g2.com/products/bombbomb/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-09+05%3A49%3A00+-0500&secure%5Bsession_id%5D=1c144a60-60bc-44ba-845d-bebf0848e154&secure%5Btoken%5D=12a62814d47e774b6430a356d6c80bec35fb2ced58d45e7c8f2f1fe481f22f3c&format=llm_user)

## BombBomb Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Additional Functionality**
- Metadata Management
- Version Control
- Collaboration Tools
- Rapid Creation
- Video Tagging
- Social Promotion
- Filtering
- Commenting/Notes
- Privacy Options
- Multi-Channel Marketing
- Mobile Screen Support
- Video Editing
- Live Streaming
- Inside the Video Search
- Brand Overlay
- Customizable Branding
- Presentation Streaming
- Alerts/Notifications
- Multimedia Support
- Real-Time Analytics
- Video Creation
- Content Library
- Screen Recording
- Closed Captions
- Image Library
- Website Analytics
- Video Archiving
- Video Support
- Customizable Templates
- Visual Analytics
- Drag & Drop
- Multi-Channel Distribution
- Workflow Management
- Access Controls/Permissions
- Engagement Tracking
- Multiple Format Support
- Labeling
- Social Media Integration
- API
- Single Sign On
- File Management
- Template Management
- Social Sharing
- Communication Management
- Tagging
- Search/Filter
- Generative AI
- SSL Security
- Video Streaming
- Reporting & Statistics
- Content Management
- AI Copilot
- Video Looping
- Video Management
- Activity Dashboard
- Reporting/Analytics
- Third-Party Integrations
- Bulk Uploading

**Hosting**
- Video player
- Profile channel
- Live streaming

**Video Creation**
- Screen Recording
- Video Upload
- Unlimited Video Storage
- Live Video Streaming
- Video Player Customization

**Platform Features**
- Video Capture
- Image Editor
- Screen Capture
- Screen Record

**Editing**
- Audio Mixing
- Transcription
- Text Animation
- Time Mapping
- Overlays and Watermarks
- Clip Editing
- Titles and Captions
- Text Editing
- Video Editing
- Image Editing
- 3D Video Editing
- Brand Overlay
- Text Overlay
- Media Library

**Management**
- Video management
- Distribution
- Private upload
- Collaboration
- Multi-Channel Distribution
- Audio/video file upload
- SEO Management
- Metadata Management
- User Management

**Software Delivery**
- Mobile Application
- Browser Extension
- API / Integrations

**Organization**
- Search
- Permissions
- Organization

**Platform**
- Operating System
- Multimedia Support
- Team Review

**Marketing**
- Monetization
- Engagement tools
- SEO
- Social sharing
- Collaboration Tools
- Video Monetization Tools
- File Sharing

**Analytics**
- Recipient Tracking
- Campaign Performance Tracking
- Thread Length Tracking

**Customization**
- Customizable Thumbnails
- Frames & Background

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- Generative AI

**Insights**
- Analytics
- Third-Party Integrations

**Analytics**
- Viewer Reactions
- Engagement Insights
- Viewer Insights

**Generative AI**
- AI Text-to-Image
- AI Text-to-3D
- AI Text Summarization
- AI Text-to-Music

**Agentic AI - Video Editing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations

**Additional Functionality**
- Search/Filter
- Social Sharing
- Collaboration Tools
- API
- Video Stabilization
- Activity Dashboard
- AI Copilot
- Multi-Channel Marketing
- User Management
- Reporting/Analytics
- Motion Tracking
- Data Import/Export
- Preview Functionality
- Video Capture
- Animations & Transitions
- Video Streaming
- Audio Capture
- Template Management
- Speed Adjustment
- Split/Merge
- Drag & Drop
- Project Management
- Content Management
- Color Grading
- Access Controls/Permissions
- Supports HD Resolution
- Video Marketing
- Watermarking

**Generative AI**
- AI Text-to-Image
- AI Text-to-Video
- AI Text-to-3D
- Generative AI

**Agentic AI - Video Email**
- Autonomous Task Execution

**Platform**
- Content organization
- Video editing
- Analytics
- User engagement
- Integrations
- Live streaming
- Video Streaming

**Security**
- Encoding and transcoding
- Security and privacy

**Agentic AI - Video Hosting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Customizable CTAs
- Data Import/Export
- AI Copilot
- Content Library
- Multiple Format Support
- Screen Recording
- Customizable Branding
- Access Controls/Permissions
- Drag & Drop
- Activity Dashboard
- Privacy Options
- Video Creation
- Engagement Tracking
- Video Tagging
- Search/Filter
- Multi-Channel Marketing
- Role-Based Permissions

## Top BombBomb Alternatives
  - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,400 reviews)
  - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (792 reviews)
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