bmetric Reviews & Product Details

Hit your sales & service by igniting digital & voice. Gather Leads - Prove value of marketing investments - Personalise Contact Options Hit your sales target Run the website lead-generation your visitors will love and remove friction for your organisation with personalisation, integration & full service Prove value of marketing investments Improve and document the effect of marketing spend on offline sales through call-tracking and personalised forms Reach your service ambitions Run a website contact strategy that doesn’t frustrate your customers through personalised and data driven contact options ------ Gather Sales Leads Maximise lead volume or sales efficiency on your website through targeted lead-generation that is balanced with online sales and service channels. Reach your service ambitions Deliver a website contact strategy that doesn’t frustrate your customers through personalised and data driven contact options. Secure your marketing budget Improve and document the effect of marketing spend on offline sales through call-tracking and personalised forms. Boost online sales Increase conversion rate by driving targeted site campaigns, promotions & abandoned cart interactions. Provide live reaction to feedback Connect visitor feedback with user journeys and create a safety net to avoid angry customers. Engagement Engine & Contact- & Form builder - Widgets, Slide-ins, Overlays & Pop-ups. - Leadforms, contact elements & options, banner promotions Key features: - Personalize contact options and visitor engagements to increase sales and efficient support - Performance dashboard to report on all lead gathering and contact options from inbound calls to website clicks - Direct integration with core systems like analytics & advertising platform, call-centre and CRM - Popular triggers like opening hours, timers & website behaviour - Advanced capabilities to create triggers based on CDP/CRM systems/scoring - Split-testing & personalization - Fully customizable look and template creation Dynamic Call-Tracking Track incoming calls from the website to connect online behavior and marketing sources to phone calls. Allows for integrations to analytics-, advertisement- & crm- platforms Static Call-Tracking One dedicated tracking number to a specific source whether online or offline. Measures how many callers have used a number (exposed one specific place) like outdoor, tv/radio & similar sources Webview (requires dynamic call-tracking) Live visitor behaviour to call-centre agents. When the agent answers a call from the website they can see, live, where the visitor has navigated on the website, source & other data.