# Bmetric Reviews **Vendor:** Bmetric **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.0/5.0 **Total Reviews:** 2 ## About Bmetric Hit your sales & service by igniting digital & voice. Gather Leads - Prove value of marketing investments - Personalise Contact Options Hit your sales target Run the website lead-generation your visitors will love and remove friction for your organisation with personalisation, integration & full service Prove value of marketing investments Improve and document the effect of marketing spend on offline sales through call-tracking and personalised forms Reach your service ambitions Run a website contact strategy that doesn’t frustrate your customers through personalised and data driven contact options ------ Gather Sales Leads Maximise lead volume or sales efficiency on your website through targeted lead-generation that is balanced with online sales and service channels. Reach your service ambitions Deliver a website contact strategy that doesn’t frustrate your customers through personalised and data driven contact options. Secure your marketing budget Improve and document the effect of marketing spend on offline sales through call-tracking and personalised forms. Boost online sales Increase conversion rate by driving targeted site campaigns, promotions & abandoned cart interactions. Provide live reaction to feedback Connect visitor feedback with user journeys and create a safety net to avoid angry customers. Engagement Engine & Contact- & Form builder - Widgets, Slide-ins, Overlays & Pop-ups. - Leadforms, contact elements & options, banner promotions Key features: - Personalize contact options and visitor engagements to increase sales and efficient support - Performance dashboard to report on all lead gathering and contact options from inbound calls to website clicks - Direct integration with core systems like analytics & advertising platform, call-centre and CRM - Popular triggers like opening hours, timers & website behaviour - Advanced capabilities to create triggers based on CDP/CRM systems/scoring - Split-testing & personalization - Fully customizable look and template creation Dynamic Call-Tracking Track incoming calls from the website to connect online behavior and marketing sources to phone calls. Allows for integrations to analytics-, advertisement- & crm- platforms Static Call-Tracking One dedicated tracking number to a specific source whether online or offline. Measures how many callers have used a number (exposed one specific place) like outdoor, tv/radio & similar sources Webview (requires dynamic call-tracking) Live visitor behaviour to call-centre agents. When the agent answers a call from the website they can see, live, where the visitor has navigated on the website, source & other data. ## Bmetric Pros & Cons **What users like:** - Users appreciate the **real-time call tracking** and effective lead distribution, enhancing their call analytics experience. (1 reviews) - Users value the **real-time call tracking** for efficient lead distribution and insightful call analytics. (1 reviews) - Users value the **customization options** of Bmetric, enabling tailored solutions that enhance their experience. (1 reviews) - Users value the **easy access** provided by Bmetric, simplifying navigation and enhancing their overall experience. (1 reviews) - Users enjoy the **easy setup** of Bmetric, finding it intuitive and quick to integrate into their systems. (1 reviews) - Helpful (1 reviews) - Insights (1 reviews) - Integrations (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users feel the price of Bmetric is **high** , limiting accessibility and value for money. (1 reviews) - Users find the **learning curve steep** , making it challenging to fully utilize Bmetric's features efficiently. (1 reviews) - Users find the **limited customization** options of Bmetric restrictive, impacting their overall satisfaction with the product. (1 reviews) - Users express frustration with the **pathetic customer support** from Bmetric, impacting their overall satisfaction with the product. (1 reviews) - Users find the **steep learning curve** of Bmetric challenging, making initial setup and effective usage difficult. (1 reviews) ## Bmetric Reviews ### 1. One of the Best Customer Experience Software in the market **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Bmetric?** Conversion Optimization, helpful insights, Perfect Integration, Real Time Monitoring and their user friendly interface **What do you dislike about Bmetric?** Cost is high,Learning Curve, Customization Limits and Pathetic customer support **What problems is Bmetric solving and how is that benefiting you?** 1. To increase Call management 2. Providing Customer Insights 3. Better Customer Experience 4. Enhanced Conversion rates 5. Better Operational efficiency ### 2. best call tracking tool **Rating:** 4.5/5.0 stars **Reviewed by:** Raj K. | marketing lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Bmetric?** Real time call track, help in leads distribution, good call analytics **What do you dislike about Bmetric?** We are using last few month so still did not find any difficulty **What problems is Bmetric solving and how is that benefiting you?** they have veru good real time call analytic tool and can track old call reports as well - [View Bmetric pricing details and edition comparison](https://www.g2.com/products/bmetric/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+11%3A51%3A34+-0500&secure%5Bsession_id%5D=d12dd8a6-5b30-428d-97a5-b3c92fb3006a&secure%5Btoken%5D=c9b8b6329318e9243d9a4a683fbdbd5adf78666b6253a78ccade7c2dc8d3b0fe&format=llm_user) ## Bmetric Features **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Additional Functionality** - Embedded Forms - Notifications - Mobile Forms **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Analytics** - Reporting and Analytics **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Generative AI** - AI Text Generation **Agentic AI - A/B Testing** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Bmetric Alternatives - [Landingi](https://www.g2.com/products/landingi/reviews) - 4.5/5.0 (382 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,626 reviews)