Bloom Intelligence has been a game-changer for Fork Hospitality, offering exceptional value with its powerful customer data platform, marketing automation, and reputation management tools. The customer data features give us valuable insights into guest behavior, allowing for more targeted and effective marketing strategies.
The marketing automation tool has saved us time and improved engagement by streamlining our communications with customers, from promotions to follow-ups. Their reputation management tools have been instrumental in monitoring and responding to online reviews, helping us maintain a positive image.
What stands out the most is the quick and supportive customer service. Ana and Pal have been fantastic, offering fast and helpful responses via chat whenever we have questions or need assistance. Review collected by and hosted on G2.com.
None as of the moment.
We’re still exploring all the features Bloom can offer and discovering additional ways it can help us improve our operations. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
