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BillingPlatform Reviews & Product Details

BillingPlatform is the only revenue lifecycle management platform on the market that enables enterprises to effectively monetize any type of product offering, from simple subscriptions to sophisticated usage-based pricing models and everything in between, all from a single solution. BillingPlatform empowers businesses with innovative software solutions to optimize revenue generation through every stage of the customer lifecycle, powering growth through operational agility along with a frictionless customer experience. The industry-leading, cloud-based platform is leveraged by global enterprises to optimize the customer journey from idea to revenue. With global customers across multiple industries, including software, finance, media, transportation and communications, BillingPlatform processes billions of transactions and dollars every year, enabling enterprises to grow revenue, reduce costs and improve the customer experience.

Seller

BillingPlatform

Discussions

BillingPlatform Community

Languages Supported

German, English, French, Dutch, Portuguese, Russian, Spanish

Overview by

Meri Christenson (BillingPlatform, Director of Product Marketing)

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BillingPlatform Media

BillingPlatform gives your customers instant access to add any payment types they choose, enabling easy access to make payments.

BillingPlatform Demo - Invoice Management

Invoice management is only clicks away. See the latest invoice activity for any account.

BillingPlatform Demo - Finance Control Center

Single screen to access all financial information

BillingPlatform Demo - Account Management Screen

Easily access all account information on a single screen.

BillingPlatform Demo - Collector Dashboard

Manage debt collections from a single screen.

BillingPlatform Demo - Customer & Payment Portal

Self-service for your customers.

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PD

Priya D.

Application Integration Engineer

Enterprise (> 1000 emp.)

7/2/2021

"Powerful and flexible pricing engine"

5/5

What do you like best about BillingPlatform?

The capacity to allow for the most complex and convoluted billing scenarios. Strong mediation layer and collector capabilities for consuming diverse data sets. Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

Development and configuration cycles consume a lot of time due to the platform's speed in the non-production environments. Troubleshooting and debugging capabilities need to be improved. Review collected by and hosted on G2.com.

JS

Judith S.

President

Small-Business (50 or fewer emp.)

6/17/2021

"Simplified, Accurate Billing"

5/5

What do you like best about BillingPlatform?

BRM is easy to use and accurate with all the detail being imported. when I do need help, support is very responsive. I use the invoicing and reporting features mostly. Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

The initial program around switching can be a pain but it is worth it and helps you to get your data all cleaned up and in order anyway, which should be done periodically. Only thing about the program itself that I find a hassle is if I make an entry error, for most fields, it won't jsut let me edit; I have to delete the line item and re-create it. I realize it is designed that was for security reasons but for me (the owner making the changes), being able to edit more easily would help me personally more than the extra security for employee input. Review collected by and hosted on G2.com.

What problems is BillingPlatform solving and how is that benefiting you?

1. Convertng all that detailed call data into a readable / billable summary

2. Allows me to accurately complete my monthly billing progress in a day or two.

3. Makes it easier for me to manage my USF contribution calculations and reporting.

4. the reporting helps me pull what i need for the quarterly FCC filings.

5. I pay ontime but my checks (sent by my bank since I use epay online) seem to get lost a lot and I get late notices. I have sent more payments than twice due ot them being lost. that is a bit frustrating but it is not a reflection of the billing system itself. Review collected by and hosted on G2.com.

LR

Lori R.

IT Project Manager

Small-Business (50 or fewer emp.)

7/6/2021

"Billing Platform User Summit Review"

5/5

What do you like best about BillingPlatform?

Learning about the upcoming user interface enhancements Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

I felt some of the information was repetative Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

6/16/2021

"Flexible Billing Solution"

4/5

What do you like best about BillingPlatform?

The ability to update fields, pull reports and create new rating options. I like that it is web based and has APIs to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

Sometimes understanding the field names and mapping can be cumbersome to decipher. Review collected by and hosted on G2.com.

AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/11/2021

"Very User friendly and intuitive"

5/5

What do you like best about BillingPlatform?

The system is very user friendly and intuitive Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

with any new program there are some issues but they have been addressed with the system updates Review collected by and hosted on G2.com.

AT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

5/17/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great product, great partner"

4/5

What do you like best about BillingPlatform?

We've been working with BillingPlatform for over a year now. They are incredibly collaborative and results-focused. From the work we do together, it's clear their product is truly a unique and innovative solution in the fintech space. Review collected by and hosted on G2.com.

What do you dislike about BillingPlatform?

As a partner, there's nothing I dislike about BillingPlatform. Review collected by and hosted on G2.com.