--- title: BIGContacts Reviews meta_title: 'BIGContacts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 77 reviews by the users' company size, role or industry to find out how BIGContacts works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 77 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # BIGContacts Reviews **Vendor:** BigContacts **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 77 ## About BIGContacts BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month! ## BIGContacts Reviews ### 1. Very easy and simple program with nice main features. **Rating:** 2.5/5.0 stars **Reviewed by:** Chris Y. | Sales Administrator, Franchise Coordinator and Marketing, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2015 **What do you like best about BIGContacts?** Very easy and simple program with nice main features. Customer service is very quick to respond and is very helpful. Customer service is very willing to assist and answer questions in a timely manner. **What do you dislike about BIGContacts?** Could have more features and capabilities. More in depth capabilities and better features for reporting. A better mobile version or an app would also be useful. **Recommendations to others considering BIGContacts:** Review all needs within the system to determine the best system for your individual use. **What problems is BIGContacts solving and how is that benefiting you?** Integrated email campaigns and sales opportunities, follow up tasks and contact history. ### 2. BigContacts is a great client managment tool. **Rating:** 2.5/5.0 stars **Reviewed by:** Lindy P. | Office Coordinator/Book-keeper, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2015 **What do you like best about BIGContacts?** user friendly. easy to search contacts. Like the dashboard feature. **What do you dislike about BIGContacts?** I don't always get a email notification when a task is assigned to me. Everyday I have a bunch of Daily Activity summaries...but they are all blank. I'm assuming it is for contacts that I'm "following"...but not sure. **What problems is BIGContacts solving and how is that benefiting you?** It's helping us see clients that have been called regularly. Also, adding notes on each client helps the outside reps know of any issues that we've dealt with internally. **Official Response from Bob Walton:** > Lindy, Thanks so much for the review. I wanted to let you know that there is currently a task in our system to fix the issue regarding your daily activity alerts. Please look for this to be corrected within the next few business days. ### 3. Useful, but could be more efficient **Rating:** 3.0/5.0 stars **Reviewed by:** Mackenzie J. | Tour Guide, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2015 **What do you like best about BIGContacts?** It is an easy way to keep a record of interactions with a large number of businesses. **What do you dislike about BIGContacts?** I dislike the file upload process and wish you could select multiple files to upload or drag and drop. **What problems is BIGContacts solving and how is that benefiting you?** We can share pull up a record of past interactions with every business we visit and quickly see if any other employees have followed up with the customer. ## BIGContacts Discussions - [What is BigContacts used for?](https://www.g2.com/discussions/what-is-bigcontacts-used-for) - 1 comment - [View BIGContacts pricing details and edition comparison](https://www.g2.com/products/bigcontacts/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A51%3A34+-0500&secure%5Bsession_id%5D=e157ab77-c946-4d2c-8a54-124516d36e11&secure%5Btoken%5D=7ad893e2ebd6d28c312fee0f7a588727e144d2d5e005daa04187c35c592f4f1b&format=llm_user) ## BIGContacts Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top BIGContacts Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,062 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) - 4.3/5.0 (535 reviews)