---
title: BigChange Reviews
meta_title: 'BigChange Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BigChange works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# BigChange Reviews
**Vendor:** Simpro  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.






- [View BigChange pricing details and edition comparison](https://www.g2.com/products/bigchange/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+00%3A47%3A46+-0500&secure%5Bsession_id%5D=96447033-46e0-459e-9bc0-9c88624d5730&secure%5Btoken%5D=0a67ea59de6f1e45eb6766ce4dead4e520fc9050355d62c70b63e3187a05a946&format=llm_user)

## BigChange Features
**Development Tools**
- Drag-and-drop Form Builder
- API Builder
- Integrations

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Field Tools**
- OCR
- GPS & Time Stamps
- Barcode and Signature Capture
- Image and Video Capture
- Offline Capability
- Embedded Work Instructions

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Back Office Tools**
- Report Formatting
- Roles and Permissions
- Analytics Dashboards

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

## Top BigChange Alternatives
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