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BestRx Reviews & Product Details

For nearly 40 years, BestRx has remained a family business committed to providing independent pharmacies with the tools needed to operate more efficiently and profitably. We developed our award-winning, pharmacy management software with the end-user in mind. Not only is it easy to use, but the system is highly intuitive and can be customized to meet your pharmacy’s unique needs. BestRx's comprehensive software solution includes many time-saving integrations, first-to-market features and remote functionality for multi-store owners. Plus, BestPOS, our integrated point of sale system, allows for seamless management of front-end pharmacy sales as well, including contactless payment options. With innovative software back by our industry-leading customer service, BestRx will always be at the heart of growth.

Seller

BestRx Pharmacy Software

Discussions

BestRx Community

Overview by

Vikas Desai

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UP

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

10/10/2019

"Efficient, easily comprehensive system for work at a pharmacy setting"

5/5

What do you like best about BestRx?

I like how there are different tabs on the side that are self-explanatory and easy navigable. Whether it is entering a new patient, typing a new prescription, or refilling prescriptions. Adding certain prescriptions in queue to call the doctor for new refills or to schedule to refill is very easy as well so that we no longer have to write it down on paper. The drug tab allows an accurate count of the medicine so that we do not need to refer to the shelves when typing. Review collected by and hosted on G2.com.

What do you dislike about BestRx?

I dislike the secondary billing once you process the primary billing without splitting bill to another insurance. The procedure is a bit confusing of what and where to enter the amount paid by the primary to process the secondary. Also I also find it hard to enter DUR rejection codes or overrides. Review collected by and hosted on G2.com.

What problems is BestRx solving and how is that benefiting you?

We are solving problems such as getting refills that are due refilled to bring up the numbers daily. Having patients enter their preferences of notifications as well as easy or safety caps to better suit their condition. Everything is very organized and efficient whether it is keeping the inventory accurate or saving time when typing/refilling prescriptions. Review collected by and hosted on G2.com.

UM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

9/22/2018

"User friendly but with with some limited options "

2.5/5

What do you like best about BestRx?

Very user friendly and easy to use interface if you have reasonable computer skills, great customer service for any time you have questions about use or how to add or sue their features for your needs, easy navigation between screens Review collected by and hosted on G2.com.

What do you dislike about BestRx?

Some limited features for our particular use (veterinary pharmacy). Use of the ESC button exits out of the application completely - a habit several in our office had a hard timer remembering as we have another software that only pulls out of the active window for the same action. Not a show stopper for sure, but if you have some less tech savvy folks who will be using the software, may be good to consider. Review collected by and hosted on G2.com.

Recommendations to others considering BestRx:

This is a great solution for a small pharmacy or a practice with a small pharmacy inventory. My recommendation is to go live with what you need 1st and then discuss with customer service (they are great!) and other features that can add to the usability. Learning it all at once was a little daunting for some in our practice who are less technology savvy at first. I have heard from some other I know who use the system currently that there have been some issues when the office switched over to Windows 10 OS, but we didn't use that, so maybe check with customer service to see if those are needed features or if they've already solved that if you're on that OS. Review collected by and hosted on G2.com.

What problems is BestRx solving and how is that benefiting you?

A cost effective solution for inventory and customer profile information storage and management. Our primary intent was for management of usage of drugs, which the product does well. This in turn gave us a better idea of safety stock needed or where we risked expiration due to low volume needs Review collected by and hosted on G2.com.