BambooHR Reviews & Product Details

The absolute standout is its intuitive, human-centered UI. HR software is notorious for feeling clunky and dated, but BambooHR feels like a modern consumer app. The onboarding experience in particular is seamless—new hires can complete all their paperwork and get introduced to the team culture before their official day one. The value aligns well with the investment. While it isn't the cheapest HR software on the market, the time saved on manual admin, streamlined onboarding, and automated time-off tracking easily offset the cost for our team. Review collected by and hosted on G2.com.

The navigation relies too heavily on deep sub-menus instead of quick contextual actions. Simple tasks—like editing a specific setting inside an employee's profile or adjusting approval workflows—often require clicking through 3 or 4 nested layers rather than offering direct slide-out panels or quick-action shortcuts. Review collected by and hosted on G2.com.

The user interface is simple and easy to navigate, and pages load quickly with good overall performance. I can easily access personal information, annual leave, benefits and company documents. Having BambooHR integrate different HR functions into one platform makes it much easier than using separate systems. Review collected by and hosted on G2.com.

Claiming benefits and expenses can be a bit of a task and could be made more streamlined. Certain information, such as job titles, is also locked and requires someone else to update it. Better in-app guidance or intelligent assistance for these processes would make it easier to resolve simple issues without needing additional support. Review collected by and hosted on G2.com.

I like how intuitive the software is, and how easy it is to find the information I need. As a coordinator, I especially use the calendar to keep track of vacations and birthdays, which makes it easier to plan events. I also like the clean design and having everything in one place, since it helps prevent important information from getting lost. Review collected by and hosted on G2.com.

One thing I would like to see improved is employee engagement with the platform. It already has communication features, but in my day to day activities I mainly use it to access information rather than communicate with the team. I like that it remains separate from tools like Teams or email, but I think it would be useful if employees used the software more regularly to stay informed about upcoming events and activities that involve them. Review collected by and hosted on G2.com.

BambooHR has been Health Alliance Global’s HRIS since mid-July, and so far it’s performed well in the vendor-review areas that matter most to us. From a UI/UX perspective, the interface is straightforward to navigate and visually clean, both for administrators and for new hires as they move through onboarding.

On implementation and support, customer service has been responsive and the rollout has been smooth. We’ve completed testing, and new-hire documents, I-9s, and e-signatures are now live. That progress also gives us confidence in the platform’s performance and stability to date. We’ve also found it to be highly customizable, which has helped us build workflows around our real needs instead of being pushed into a one-size-fits-all setup.

Where we don’t yet have enough hands-on experience is integrations and pricing/ROI. It’s still early for us to comment on the depth of payroll or third-party integrations, or to confirm whether the pricing model will continue to make sense as our seat count grows—both of which we plan to revisit at renewal or during a broader systems review. The same is true for AI/intelligence features: we haven’t tested anything in that area yet, so I don’t have a view either way.

Overall, in the areas we’ve actively used—ease of use, layout, customization, and support—it’s working well, and it feels worth continuing with. Review collected by and hosted on G2.com.

I’m really glad that Easy Llama is now integrated into BambooHR. However, I’d love the option to assign training to an individual employee, not only to a group or team. That level of granularity would make it much easier to manage one-off compliance items or role-specific training, rather than having to work around the limitation by creating a group just for a single person. Review collected by and hosted on G2.com.

It is user friendly. Easy to click and explore. One stop place for dashboard - it has all the info I need. I like the announcement page - it saves me time with sending emails on those onboarded.

It is fast and doesn't take long to load. I like how it is also userfriendly on the APP version too. Oracle is a broken tool compared to BambooHR.

The pricing is reasonable - not too costly as Ceridian and ADB and not too cheap but broken like Payworks.

I like the support I get from BambooHR. Onboarding and offboarding has been made to easy! Review collected by and hosted on G2.com.

I wish I can do a 30-60-75-90 day review of employee in BambooHR. The downfall is i can't do 75 day review as I only want the Manager's inpt on an employee without the results being displayed or shared with Employee.

I also wish I can build out the yearly bonus review a little better in BambooHR so I can track the stats and trends. Review collected by and hosted on G2.com.

Bamboo is very easy on the eyes and seems friendly somehow. I appreciate that you can customize the appearance to some degree also. Review collected by and hosted on G2.com.

I wish in the inbox for tasks you could sort based on last name. There are many tasks I have to complete based on physical files, which area all filed last name, first name. It would also be nice to be able to view them in a column/ row format. Review collected by and hosted on G2.com.

I like how intuitive and easy it is to use BambooHR. I check applicants on a daily basis and BambooHR makes it very efficient to get through them all. I also like how I can email candidates straight from their page to start the onboarding process. I never worry about the website being down as it's always reliable. Review collected by and hosted on G2.com.

Sometimes the page won't load until I refresh a few times. It doesn't bother me too much, just a little annoying. Review collected by and hosted on G2.com.

Nice to have a lot of different functions in one package -- pay info, leave requests, important files, and org chart. UI is smooth and mostly intuitive. I haven't seen many glitches. Review collected by and hosted on G2.com.

Some of the pay information items weren’t where I expected them to be, especially when I was trying to update my tax info. That may be due to how my organization set it up, but it still wasn’t easy to locate. Review collected by and hosted on G2.com.

I like the organization; it is also very intuitive and easy to use. Also, I can check all the resources, contracts, and every document related to my work. I like the feedback and the auto-assessments. Review collected by and hosted on G2.com.

Anything I could say at the moment. Everything works as intended. Review collected by and hosted on G2.com.

I use BambooHR for managing employee onboarding and overall management, including handling reviews and leave management. I appreciate how it streamlines employee management by centralizing information, onboarding tasks, documents, and HR processes in one place. This makes it easier to track required documents, complete forms, and assign tasks, ensuring new employees have everything they need before starting. One thing I particularly like is that it allows us to capture personal preferences through custom fields, like employees’ favorite destinations or favorite chocolates, which helps colleagues get to know new employees beyond their job role. These small personal details help create a more welcoming environment by giving employees a sense of personality and making it easier for the wider team to connect. The onboarding experience feels more personal, and it's easy to start conversations with new employees, making them feel comfortable. Review collected by and hosted on G2.com.

You can add more custom fields into the profile section which could offer more options for organizations to personalize based on different job roles or locations. We can do better in terms of visualization and search across employee information. When I was using BambooHR for the first time, I found it a little difficult to find options easily. Easy naming conventions and color combinations of visual effects can be better. Review collected by and hosted on G2.com.