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BambooHR Reviews & Product Details

Pricing

Pricing provided by BambooHR.

Core

$10.00
Per User Per Month

BambooHR Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is BambooHR, and what problem is it built to solve?

BambooHR is a cloud-based HR software system for growing organizations. Its HRIS helps streamline employee data management and reduce administrative work so HR professionals can focus on more strategic responsibilities.

What languages does BambooHR support?

BambooHR supports 8 languages: Chinese (Simplified), Dutch, English, French, German, and others.

What company sizes and industries is BambooHR the best fit for?

Positive reviewer profiles cluster most in mid-market organizations, with representation across several industries. The most visible segments include:
  • Company size — Mid-market: The clearest concentration is among organizations with 51–1,000 employees.
  • Industry — Technology: Information technology and services and computer software are recurring segments.
  • Industry — Construction: Construction is another visible segment.
  • Industry — Financial services: Financial services also appears among the represented industries.

What customer support options does BambooHR provide, and how do users find the overall support experience?

BambooHR support is available through email or a help desk, phone, and chat. The support experience can be helpful and responsive, including during setup, though users also describe difficulty reaching a person or submitting a support request.

What is the experience like for teams switching to BambooHR from another tool?

Switching to BambooHR has often meant moving away from separate or cumbersome HR and payroll systems to a platform users find easier to navigate and more suitable for bringing HR tasks together. Prior tools include products such as ADP, UKG, Gusto, TriNet, Paychex, and Paycom; reasons for switching include usability, broader functionality, less manual work, and affordability.

What features or capabilities could make BambooHR even more useful?

BambooHR’s everyday HR workflows are useful, but greater flexibility and clearer navigation could make the system work better for more teams. The improvements users would most like to see include:
  • More customization for workflows, employee fields, dashboards, and reporting.
  • Clearer time-off balances, including pending requests and future accruals.
  • A more capable and consistent mobile experience.
  • Smoother connections and data syncing with other workplace systems.

How useful do BambooHR users find its AI features in everyday use?

BambooHR users describe AI as helpful for some quick answers and writing tasks, but its usefulness is uneven, especially when answers are vague or it cannot locate specific documents. The listed AI-related options are:
  • AI chatbots: Third-party integrations.
  • AI meeting assistants: Third-party integrations.

BambooHR Reviews (8,372)

View 2 Video Reviews
Reviews

BambooHR Reviews (8,372)

View 2 Video Reviews
4.4
8,372 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Viola B.
VB
Viola B.
Graduate planner
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Team Transparency and Easy Annual Leave Requests"
5/5
What do you like best about BambooHR?

There’s good transparency across teams, which makes it easier to coordinate events or meetings. I also like how I can request annual leave. I am very satisfied with the new system. Previously, managing leave was an administrative burden to request time off, we had to manually check availability with the office administrator and then seek separate approval from our manager. Sick leave was equally cumbersome, requiring a medical certificate to be emailed and CC'd to the manager each time.

The current solution streamlines all of this significantly. Another feature I find particularly valuable is the organisational directory integration, since my company is part of a larger group (ORS), being able to instantly identify who has contacted me and view their role within the organisation directly in BambooHR saves a lot of time. The shared calendar is also a great addition for team visibility. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

When I’ve already booked annual leave and it has been approved by my manager, the remaining days don’t reflect those newly confirmed days. I end up having to calculate the balance myself every time (which I know it can be done online but it's annoying) Review collected by and hosted on G2.com.

Sergio R.
SR
Sergio R.
Email Marketing Direct
Mid-Market (51-1000 emp.)
"I felt a warm welcome from the get go."
5/5
What do you like best about BambooHR?

What I like most about BambooHR is that it keeps the onboarding process clear and organized in one place. As a new hire, I can easily see what I need to complete, access important documents, and find essential information without searching through multiple emails. It has made joining Kiva feel simple and welcoming. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Some fields appear designed primarily for U.S. employees. For example, the platform asks for a Social Security number without explaining what international employees should provide. As an employee in Colombia, I have a cédula instead. Clear country-specific guidance would make the onboarding experience less confusing. Review collected by and hosted on G2.com.

Joan R.
JR
Joan R.
Data Analyst Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use and Makes HR Tasks Simple"
5/5
What do you like best about BambooHR?

What I like most about BambooHR is how easy and intuitive it is to use. Everything is well organized, and it's really convenient to have all HR-related information in one place. The platform makes everyday tasks like requesting time off, checking personal details, and accessing documents quick and straightforward. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

There isn't much I dislike about BambooHR. Overall, my experience has been very positive. Some features could be a bit more customizable, but nothing that significantly affects the user experience. Review collected by and hosted on G2.com.

Ayush Y.
AY
Ayush Y.
Software Development Engineer
Mid-Market (51-1000 emp.)
"BambooHR: Less HR Hassle, More Time for Actual Work"
5/5
What do you like best about BambooHR?

What I like most about BambooHR is its simple and user-friendly interface. It's easy to check leave balances, apply for time off, and access employee information. Everything is well organized and saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Sometimes BambooHR feels a bit slow, and finding certain options can take a few extra clicks. The mobile app could also be improved to make navigation easier. Overall, it's good, but there's still room for improvement. Review collected by and hosted on G2.com.

Esraa H.
EH
Esraa H.
permit coordinator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Payslip Access and Early Payments with BambooHR"
5/5
What do you like best about BambooHR?

I love how it easy to see my payslip and have early access to payment Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The main thing I dislike about BambooHR is that some features can take a little time to get used to, especially when navigating between different sections. A few workflows could also be more intuitive and streamlined. Overall, though, the platform is easy to use once you become familiar with it. Review collected by and hosted on G2.com.

Andrea M.
AM
Andrea M.
Assistant Project Manager
Mid-Market (51-1000 emp.)
"Eases Remote Work with Effortless Usability"
5/5
What do you like best about BambooHR?

I like that BambooHR has a very good structure and is easy to use. It's accessible, making it easy for me to frequently access important information. This includes details about vacations, paid time off, coworkers' titles and phone numbers, their availability, birthdays, and anniversaries. As a remote employee, it's crucial for me to have this connection to my team, and BambooHR helps me keep track of who's off and special dates like company holidays. I find the company links useful, and I use the schedule tool a lot to know key dates, my PTO balance, and to review my salary and growth history. It's also great at connecting loose ends between departments and providing notices from the HR department, which is very useful as my company grows. Overall, I've had a positive experience working with this platform. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Haven't had any negative experiences so far. Review collected by and hosted on G2.com.

mairi i.
MI
mairi i.
softaware engineer and project cordinator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"BambooHR Makes Task and Goal Tracking Fast and Effortless"
4.5/5
What do you like best about BambooHR?

BambooHR is easy to use and genuinely simple to navigate — the interface is clean and uncluttered, which makes a real difference when you're in it every day. I mostly use it to track tasks and goals, and I can see where things stand without clicking through five menus. Setting up and checking goal progress takes a couple of minutes instead of chasing people over email, and new colleagues pick it up without needing much explanation. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The main gap for me is pricing transparency — you have to go through a quote request rather than seeing tiers and costs upfront, which makes early comparison against other tools harder than it needs to be.

On the day-to-day side, the people search is the weakest part. Filtering doesn't consistently narrow results the way I'd expect, so finding the right person takes longer than it should in a directory this size.

The feature I'd most like to see is a saved list of people I work with regularly, with their out-of-office status visible in one view. Right now I have to go to the calendar to check who's away, when it would be far more useful sitting next to the names I actually care about. Review collected by and hosted on G2.com.

Julian A.
JA
Julian A.
Software Engineer
Mid-Market (51-1000 emp.)
"BambooHR Makes Reviews and Goal-Setting Easy in One Place"
4/5
What do you like best about BambooHR?

The most helpful thing about BambooHR is that it connects me with my coworkers and boss. It's how we handled work reviews and it allowed everyone to write and read reviews in one place easily. It also allows us to set up goals and is a way that our HR is evaluating my performance. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

One thing I dislike is the documents and trainings when I first started working were a bit hard to find. Maybe having a dedicated onboarding section could help because the files section was difficult to work with. Review collected by and hosted on G2.com.

Logan A.
LA
Logan A.
Business Development Representative
Small-Business (50 or fewer emp.)
"Phenomenal All-in-One HR Solution"
5/5
What do you like best about BambooHR?

I love the BambooHR mobile app because it makes clocking in and out super easy. It saves me time since I can do everything on it that I can on my work computer without having to sign in there. I'm super impressed with BambooHR, especially because it allows me to look at the breakdown of my paychecks. It's also incredibly helpful how BambooHR lets me calculate my PTO, solving the problems I had with our previous software which was a mess with time off requests. The initial setup was super easy, and I had no issues whatsoever. Overall, BambooHR is way better than our previous product. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Nothing, it is great! I truly do not have any issues with it. Review collected by and hosted on G2.com.

IA
Isaac A.
Project Engineer
Mid-Market (51-1000 emp.)
"A Handy Directory and Goals Tracking in One Place"
4.5/5
What do you like best about BambooHR?

I find the feature of the directory very useful. This helps me with contact info for my coworkers all in one place. I am also a big fan of the goals feature, being able to track them as well as share progress with superiors I think it is worth the money. It provides a lot of useful features all in one place. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I dislike the AI integration that the platform has started. I like talking to a real human inside my organization when I am looking for detailed answers about HR topics. This could be replaced with a more integrated feature to send alerts or requests directly to our HR representative and bypass the IA assistant. Review collected by and hosted on G2.com.

Questions about BambooHR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Annette H.
AH
Annette Hilton
•
Last activity about 19 hours ago

Does BambooHR make it easy to see what’s needed and where to find it?

GU
Guest User
•
Last activity 7 months ago

How can I effectively use BambooHR for comprehensive employee performance management and HR analytics?

2 Upvotes
1
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Pricing Options

Pricing provided by BambooHR.

Core

$10.00
Per User Per Month

Pro

$17.00
Per User Per Month

Elite

$25.00
Per User Per Month
BambooHR Comparisons
BambooHR Features
Organization Management
Time, Attendance, and PTO
Salary Structures
Customization
Integration APIs
User, Role, and Access Management
E-Forms
E-Signature
Self-Service Portal
Automated Onboarding Workflows
Onboarding Notifications