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FINALLY software that takes care of our whole business. We are an Art School that sells (1) in-person classes (2) live / pre-recorded virtual classes (3) art kits delivered globally (4) Gift cards and (5) bespoke products / events / services for corporates. We used to use several different software plug-ins to make that work for us. Mindbody, Etsy, GiftUp, and Xero invoice management. That meant our website was super confusing for users, and really hard to manage for our admin team, who would have to learn each individual system separately. It also was really expensive having that many different subscriptions. Now we can do it all with Baluu. That's one dashboard for our whole business. And one consistent experience for our customers online. Review collected by and hosted on G2.com.
The one limitation with Baluu, unlike building your bookings / e-commerce pages yourself from scratch, is that you have to use their templated pages. You can't do things like, go into the code and change the size and shape of components, or move things around massively.
But to be honest, we're an art school, none of us are that technical, and we can't afford to keep a web developer on our books each month. What we lose in customisation we gain in simplicity. It's great that any one of my team can go in and manage the most important bits of our site, without depending on anyone else. So for us: it's still totally the right call.
If you're a much bigger business with your own tech team, and you want something bespoke, then you might find that this is a limitation. Review collected by and hosted on G2.com.
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