# Avoma Reviews
**Vendor:** Avoma  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,360
## About Avoma
Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com.



## Avoma Pros & Cons
**What users like:**

- Users appreciate the **seamless experience** of Avoma, enhancing productivity with reliable transcriptions and efficient meeting summaries. (19 reviews)
- Users highlight Avoma's **reliable transcriptions** that enhance productivity by simplifying call reviews and context retrieval. (18 reviews)
- Users commend Avoma for its **high accuracy in transcriptions** , enhancing reliability and efficiency in managing sales calls. (15 reviews)
- Users find Avoma's **ease of use** remarkable, streamlining call management and enhancing productivity with automated features. (15 reviews)
- Users love Avoma's **AI-powered transcription** that simplifies meeting reviews and enhances team alignment seamlessly. (15 reviews)
- Users value the **recording features** of Avoma for saving time and enhancing the efficiency of meeting follow-ups. (14 reviews)
- Time-saving (14 reviews)
- Users appreciate the **AI note-taking and insights** of Avoma, enhancing call reviews and feedback sharing. (13 reviews)
- Users value the **recording capabilities** of Avoma, enabling efficient review and analysis of client meetings and calls. (13 reviews)
- Summarization (13 reviews)

**What users dislike:**

- Users often experience **recording issues** with Avoma, including transcription errors and auto scroll malfunctions. (11 reviews)
- Users report concerns with **AI inaccuracy** in Avoma’s transcription, affecting the quality of insights and usability. (10 reviews)
- Users report **accuracy issues** with Avoma's transcription, noting problems in noisy environments and with multiple speakers. (9 reviews)
- Users note that **transcript accuracy** can suffer, particularly with background noise and multiple speakers present. (9 reviews)
- Users find the **inaccurate transcripts** of Avoma problematic, especially with background noise or multiple speakers disrupting clarity. (8 reviews)
- Inaccurate Transcription (7 reviews)
- Poor Transcription (6 reviews)
- AI Limitations (5 reviews)
- Learning Curve (5 reviews)
- AI Inefficiency (4 reviews)


## Avoma Discussions
  - [How do I learn to better navigate the website?](https://www.g2.com/discussions/42928-how-do-i-learn-to-better-navigate-the-website) - 1 comment, 1 upvote

- [View Avoma pricing details and edition comparison](https://www.g2.com/products/avoma/reviews?page=88&section=pricing&secure%5Bexpires_at%5D=2026-05-13+16%3A34%3A13+-0500&secure%5Bsession_id%5D=7536a5e0-ebd2-4e4e-b230-78699323cfa9&secure%5Btoken%5D=6ed0470390132074a6fffe8af7c58e092e38a7eac40f38a8cb090f0e347c4510&format=llm_user)
## Avoma Integrations
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)
  - [Highfive](https://www.g2.com/products/highfive/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)
  - [Koncert](https://www.g2.com/products/koncert/reviews)
  - [Lifesize](https://www.g2.com/products/lifesize/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews)
  - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews)
  - [Salesloft](https://www.g2.com/products/salesloft/reviews)
  - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Avoma Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Integrations**
- MS Teams Integration
- Email Integration
- Zoom Integration
- Google Meet Integration
- Salesforce Integration

**Meeting Prep - AI Meeting Assistants**
- Agenda Management
- Virtual Meeting Hosting
- Automated Scheduling

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Routing**
- Match and Route
- Multi-Objects
- Territories
- Working Hours

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Branding & Customizatio**
- Custom Booking Page
- Personalized Links
- Personalized Web Embed

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Meeting Tools**
- Minutes
- Notes

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Platform Operations**
- Service level Agreements
- Audit Logs
- Duplicate Match
- Capping
- Analytics
- Integrations
- Alerts & Notifications
- AI Lead Matching & Routing

**Account Management**
- Rep Performance
- Account Engagement

**Automatic Rules & Configurations**
- Set Working Hours
- Automatic Updates
- Buffer Times

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Sentiment Analysis
- Personalization
- Smart Summaries

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Sales Analysis**
- Sales Forecasting 

**Generative AI**
- AI Text Summarization

**Accessibility - AI Meeting Assistants**
- Language Translation
- Real-Time Transcription
- Accessibility Guidelines Compliance

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Business Scheduling**
- Autonomous Task Execution
- Multi-step Planning

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

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