Appier AIRIS (formerly Woopra) Features
Metrics (9)
Sessions - Digital Analytics
119 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Accurately measure total web traffic and present data elegantly.
Engagement
Based on 118 Appier AIRIS (formerly Woopra) reviews.
Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
Entry and Exit Pages
As reported in 117 Appier AIRIS (formerly Woopra) reviews.
Accurately determine where most people enter your site and where they leave and present data elegantly.
Standard Event Tracking
120 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Software automatically tracks standard user actions.
Custom Event Tracking
117 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Able to set up custom variables to track any user activity on the site.
Retention
As reported in 106 Appier AIRIS (formerly Woopra) reviews.
Accurately measure bounce rate.
Return
As reported in 108 Appier AIRIS (formerly Woopra) reviews.
Track user return rates and related metrics.
Conversions
Based on 105 Appier AIRIS (formerly Woopra) reviews.
Track what proportion of users convert via a certain action.
Funnels
As reported in 102 Appier AIRIS (formerly Woopra) reviews.
See how many users proceed down a certain path to conversion.
Reporting (7)
Real-Time Reporting
As reported in 123 Appier AIRIS (formerly Woopra) reviews.
Obtain live data for who is currently accessing your site.
Trending
110 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Report on how any user activity has changed over time.
Retroactive Reporting
As reported in 101 Appier AIRIS (formerly Woopra) reviews.
Report on user activity in the past and set up predictive models for the future.
Segmentation
Based on 112 Appier AIRIS (formerly Woopra) reviews.
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Mobile Reporting
This feature was mentioned in 97 Appier AIRIS (formerly Woopra) reviews.
Analytic tools are also available for mobile and tablet versions of websites.
Unification Across Devices
Based on 94 Appier AIRIS (formerly Woopra) reviews.
Able to unify user data across devices, recognizing returning users.
Custom Reports and Dashboards
108 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Allows users to easily build customized reports and dashboards.
Other (7)
User Data
As reported in 115 Appier AIRIS (formerly Woopra) reviews.
Able to access user-specific data such as location, language, gender, and activity while on the site.
Site Search Reporting
Based on 96 Appier AIRIS (formerly Woopra) reviews.
Report on keywords used in internal searches.
Load Time Monitoring
Based on 88 Appier AIRIS (formerly Woopra) reviews.
Track load times on different devices and systems.
Campaign Tracking
This feature was mentioned in 99 Appier AIRIS (formerly Woopra) reviews.
Analyze inbound marketing traffic to identify which campaigns are working best.
E-Commerce
This feature was mentioned in 87 Appier AIRIS (formerly Woopra) reviews.
Track revenue and transactions.
Promotional Messages
As reported in 76 Appier AIRIS (formerly Woopra) reviews.
Able to deploy promotional or other pop-up messages based on user actions.
Administration Alerts
86 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
System can self-monitor critical metrics and alert administrators when they reach concerning levels.
Administration (7)
API / Integrations
104 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
QA Testing
This feature was mentioned in 85 Appier AIRIS (formerly Woopra) reviews.
Able to test that event and variable setup are reporting data accurately.
Performance and Reliability
Based on 106 Appier AIRIS (formerly Woopra) reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
User, Role, and Access Management
Based on 106 Appier AIRIS (formerly Woopra) reviews.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Data Storage
As reported in 31 Appier AIRIS (formerly Woopra) reviews.
The ability to store large quantities of data for analysis within the platform itself.
A/B Testing
30 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Tools to fascilitate testing various user experience tweaks in order to determine which configuration has the best results.
Integrations
32 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Integrations with other software tools in order to fascilitate the exchange of data collected by various software.
Marketing Operations (6)
ROI Tracking
15 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs
Data Collection
14 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Gathers data about the effectiveness, impact, and reach of marketing campaigns
Customer Insights
As reported in 14 Appier AIRIS (formerly Woopra) reviews.
Collects and reports on data relating to customer journeys, preferences, and history
Multi-User Access
Based on 15 Appier AIRIS (formerly Woopra) reviews.
Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results
Spend Management
This feature was mentioned in 14 Appier AIRIS (formerly Woopra) reviews.
Includes features for budgeting, forecasting, and managing marketing investments
White Label
14 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Offers a white labeling service for agencies or resellers to customize platform branding
Campaign Activity (6)
Campaign Insights
This feature was mentioned in 15 Appier AIRIS (formerly Woopra) reviews.
Analyzes historical and current marketing campaigns to inform future strategy
Reports and Dashboards
This feature was mentioned in 15 Appier AIRIS (formerly Woopra) reviews.
Creates reports and dashboards to analyze results of campaigns
Campaign Stickiness
This feature was mentioned in 15 Appier AIRIS (formerly Woopra) reviews.
Identifies which marketing campaigns resolved in open or closed opportunities
Multichannel Tracking
This feature was mentioned in 14 Appier AIRIS (formerly Woopra) reviews.
Collects marketing campaign performance data across multiple channels
Brand Optimization
This feature was mentioned in 15 Appier AIRIS (formerly Woopra) reviews.
Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback
Predictive Analytics
As reported in 14 Appier AIRIS (formerly Woopra) reviews.
Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization
Messenger (4)
Sequencing
Mapped-out responses for conversations.
AI
Artificial intelligence (AI) and chatbot involvement.
Live Chat
Live human component of conversations.
Customization Interface
Quality of interface for designing and customizing conversation maps.
Channels (5)
Social Media
Conversations enacted over social media.
Website
Conversations enacted through embedding or pop-ups on websites.
Text Message (SMS)
Conversations enacted through text message (SMS).
Voice Assistants
Conversations enacted through voice assistants.
Other
Conversations enacted through other channels.
Customers (5)
Targeting
Overall quality of customer targeting based on needs or situations.
Profiles
Creation and modification of customer profiles based on conversations.
Analytics
Reporting based around specific and overall conversation results.
Lead Gathering
Capture and organization of leads from conversations.
Sales Conversion
Success rate of conversations leading to customer purchases.
Product Analytics (8)
Account-Level Analytics
This feature was mentioned in 12 Appier AIRIS (formerly Woopra) reviews.
Ability to see analytics at the account level.
User-Level Analytics
13 reviewers of Appier AIRIS (formerly Woopra) have provided feedback on this feature.
Ability to see analytics at the user level.
Segmentation
As reported in 13 Appier AIRIS (formerly Woopra) reviews.
Ability to compare usage across segments such as role, company size, etc.
Funnels
Based on 12 Appier AIRIS (formerly Woopra) reviews.
See how users move though a product via grouped page sequences
Alerts
Based on 11 Appier AIRIS (formerly Woopra) reviews.
Receive automated alerts and reports based on gains or losses in performance.
Multi-Product Analytics
As reported in 13 Appier AIRIS (formerly Woopra) reviews.
View analytics for multiple products in a single dashboard, including cross-product engagement
User Scoring
This feature was mentioned in 12 Appier AIRIS (formerly Woopra) reviews.
Scores customers and visitors to identify at-risk or thriving accounts.
Integrations
As reported in 13 Appier AIRIS (formerly Woopra) reviews.
Breadth and functionality of integrations with third-party products.
Analytics (6)
Reports
Based on 34 Appier AIRIS (formerly Woopra) reviews.
Data collected and analyzed by the platform delivered in an easily digestible format.
Dashboard
Based on 33 Appier AIRIS (formerly Woopra) reviews.
Reports and other relevant data housed in a single, easy-to-navigate location.
Web Analytics
This feature was mentioned in 33 Appier AIRIS (formerly Woopra) reviews.
Tools to analyze how customers use the site in order to optimize user experience and determine which pages are most successful.
Campaign Tracking
Based on 33 Appier AIRIS (formerly Woopra) reviews.
Tools to track the success of various marketing campaigns in order to optimize marketing efforts.
Customer Demographics
This feature was mentioned in 33 Appier AIRIS (formerly Woopra) reviews.
The ability to collect and analyze customer data in order to determine which demographics make up a customer base.
Predictive Analytics
Based on 30 Appier AIRIS (formerly Woopra) reviews.
Predictions of future behavior based on past and present data.
Segmentation (2)
A/B Testing
Provides native A/B testing for content and campaigns.
Customer Profiles
Allows users to build and analyze customer profiles.
Targeting (2)
Behavioral Targeting
Presents messaging depending on customer behavior.
Contextual Targeting
Presents messaging depending on customer context.
Triggered Content (3)
Geofencing
Content triggered by customer's given geolocation.
Triggered Emails
Emails triggered by customer activity or behavior.
Triggered Messages
Messages triggered by customer activity or behavior.
Personalized Content (3)
Recommendation Engine
Provides recommendations based on customer metrics.
Personalized Discounts
Calculates and presents customized discounts.
Website Personalization
Personalizes web experiences and presented content based on customer metrics.
Data Sourcing (4)
Data Enrichment
Uses external data sources to improve customer profiles.
Expandability
Can be updated to accept new sources and types of data.
Content Marketing
Can act as a content marketing platform.
Multiple Devices
Can engage with customers across any device with a consistent message.
Intelligence (3)
Marketing Metrics
Provides analysis of marketing program ROI and efficiency.
Predictive Modeling
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
Recommendation Engine
Uses artificial intelligence to provide suggestions based on desired outcomes.
Platform Basics (2)
Dynamic Segmentation
Based on 30 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
Journey Optimization
Based on 30 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Automates the testing and optimization of customer-facing messaging and campaigns.
Platform Data (4)
Journey Reporting
Based on 31 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
Trends Reporting
As reported in 27 Appier AIRIS (formerly Woopra) reviews.
Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
Dashboards
Based on 28 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
Advanced Data Filtering
Based on 29 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
Journey Mapping
Based on 29 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
Integrations
Based on 29 Appier AIRIS (formerly Woopra) reviews and verified by the G2 Product R&D team.
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
Automated Alerts
This feature was mentioned in 28 Appier AIRIS (formerly Woopra) reviews.
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Generative AI (1)
AI Text Generation
Allows users to generate text based on a text prompt.
Data Management (3)
Updating
Updates subscription data automatically at predefined time periods that can be customized by users
Data cleansing
Processes and cleans subscription data from multiple sources, automatically or on demand
Integration
Provides integration with subscription billing, subscription management, and other solutions to capture subscription data
Analysis (4)
KPIs
Includes standard KPIs such as monthly recurring revenue (MRR) or customer lifetime value (CLTV)
Dashboards
Dlivers standard dashboards for subscription analysis that can be customized by users
Segmentation
Allows users to analyze subscription data by product, time period, type of contract, etc.
Revenue Optimization
Provides insights that can be used to improve sales and revenue
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Marketing Analytics (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Product Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Personalization Engines (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Digital Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Subscription Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - E-Commerce Analytics (5)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversational Marketing (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Behavioral Analytics - Product Analytics (5)
Multi-Product Analytics
View analytics for multiple products in a single dashboard, including cross-product engagement
User level Analytics
Ability to see analytics at the user level.
Account level Analytics
Ability to see analytics at the account level.
Segmentation
Ability to compare usage across segments such as role, company size, etc.
Funnels
See how users move though a product via grouped page sequences
AI driven optimization - Product Analytics (4)
User scoring
Scores customers and visitors to identify at-risk or thriving accounts.
Adaptive learning
View analytics for multiple products in a single dashboard, including cross-product engagement
Automated insights
Anticipates needs and offers suggestions without prompting
Autonomous task execution
Capability to perform complex tasks without constant human input
Platform Infrastructure - Product Analytics (3)
Cross System integrations
Works across multiple software systems or databases
Alerts
Receive automated alerts and reports based on gains or losses in performance.
Integrations
Breadth and functionality of integrations with third-party products.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Mobile reporting is a business intelligence solution that allows users to access analytics on mobile devices. Learn more about the benefits and uses.
Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.





