--- title: Appier AIRIS (formerly Woopra) Reviews meta\_title: 'Appier AIRIS (formerly Woopra) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 207 reviews by the users' company size, role or industry to find out how Appier AIRIS (formerly Woopra) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 207 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Appier AIRIS (formerly Woopra) Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **real-time insights generation** of Appier AIRIS, enhancing decision-making and understanding customer behavior effectively. [(8 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510689&qs=pros-and-cons#reviews)

Users value the **real-time analytics** of Appier AIRIS, enhancing their ability to respond swiftly to customer behavior changes. [(6 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510652&qs=pros-and-cons#reviews)

Users value the **flexible reporting capabilities** of Appier AIRIS, essential for tailored insights and effective decision-making. [(5 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510647&qs=pros-and-cons#reviews)

Users value the **deep customer understanding** provided by Appier AIRIS, enhancing insights for better business decisions. [(3 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510630&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive data collection and analysis** capabilities of Appier AIRIS, enhancing business insights significantly. [(3 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510594&qs=pros-and-cons#reviews)

Users find the **complexity of the built-in formulas and onboarding** in Appier AIRIS a bit challenging. [(2 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=1382756&qs=pros-and-cons#reviews)

Users experience **difficult customization** options, which limit their ability to tailor reports and dashboards effectively. [(2 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510633&qs=pros-and-cons#reviews)

Users find the **difficult learning curve** of Appier AIRIS challenging due to its many features and analytics complexity. [(2 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510574&qs=pros-and-cons#reviews)

Users express concern about the **limited features** of Appier AIRIS, particularly the restriction on data and report types. [(2 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510590&qs=pros-and-cons#reviews)

Users face **integration issues** with certain third-party tools, causing potential data discrepancies during setup. [(2 mentions)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510576&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Appier AIRIS (formerly Woopra)

##### 1. Insights Generation

Users value the **real-time insights generation** of Appier AIRIS, enhancing decision-making and understanding customer behavior effectively.
[
See 8 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510689&qs=pros-and-cons#reviews)

See Related User Reviews

 ![蘇治綱 Oliver .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "蘇治綱 Oliver .")
蘇

蘇治綱 Oliver .

Mid-Market (51-1000 emp.)

5.0/5

"Appier AIRIS User Feedback"

What do you like about Appier AIRIS (formerly Woopra)?

Appier AIRIS offers a diverse range of report types. By analyzing various events collected from the website, it provides insights into user journeys a

 ![Roaddy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roaddy H.")
RH

Roaddy H.

Mid-Market (51-1000 emp.)

5.0/5

"A CDP platform that integrates online and offline data to effectively assist decision-making."

What do you like about Appier AIRIS (formerly Woopra)?

Integrate online and offline data, combine the user's journey on the website and make a variety of different analyses. It quickly allows me to capture

##### 2. Results

Users value the **real-time analytics** of Appier AIRIS, enhancing their ability to respond swiftly to customer behavior changes.
[
See 6 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510652&qs=pros-and-cons#reviews)

See Related User Reviews

 ![蘇治綱 Oliver .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "蘇治綱 Oliver .")
蘇

蘇治綱 Oliver .

Mid-Market (51-1000 emp.)

5.0/5

"Appier AIRIS User Feedback"

What do you like about Appier AIRIS (formerly Woopra)?

Appier AIRIS offers a diverse range of report types. By analyzing various events collected from the website, it provides insights into user journeys a

 ![Roaddy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roaddy H.")
RH

Roaddy H.

Mid-Market (51-1000 emp.)

5.0/5

"A CDP platform that integrates online and offline data to effectively assist decision-making."

What do you like about Appier AIRIS (formerly Woopra)?

Integrate online and offline data, combine the user's journey on the website and make a variety of different analyses. It quickly allows me to capture

##### 3. Reporting

Users value the **flexible reporting capabilities** of Appier AIRIS, essential for tailored insights and effective decision-making.
[
See 5 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510647&qs=pros-and-cons#reviews)

See Related User Reviews

 ![蘇治綱 Oliver .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "蘇治綱 Oliver .")
蘇

蘇治綱 Oliver .

Mid-Market (51-1000 emp.)

5.0/5

"Appier AIRIS User Feedback"

What do you like about Appier AIRIS (formerly Woopra)?

Appier AIRIS offers a diverse range of report types. By analyzing various events collected from the website, it provides insights into user journeys a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for insights"

What do you like about Appier AIRIS (formerly Woopra)?

The formulas fo the reporting are very flexible.

##### 4. Customer Understanding

Users value the **deep customer understanding** provided by Appier AIRIS, enhancing insights for better business decisions.
[
See 3 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510630&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Roaddy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roaddy H.")
RH

Roaddy H.

Mid-Market (51-1000 emp.)

5.0/5

"A CDP platform that integrates online and offline data to effectively assist decision-making."

What do you like about Appier AIRIS (formerly Woopra)?

Integrate online and offline data, combine the user's journey on the website and make a variety of different analyses. It quickly allows me to capture

AC

Allison C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful"

What do you like about Appier AIRIS (formerly Woopra)?

AIRIS could help us identify our most valuable customers and have a clear insight of them. It is flexible and user-friendly. I highly recommend to all

##### 5. Data Management

Users appreciate the **comprehensive data collection and analysis** capabilities of Appier AIRIS, enhancing business insights significantly.
[
See 3 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510594&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"An integrated data platform that enables customer segmentation and personalization"

What do you like about Appier AIRIS (formerly Woopra)?

Collecting all kinds of customer data on one platform and friendly interface to deploy and analyze.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very strong CDP platform that could help our company have more critical market insight"

What do you like about Appier AIRIS (formerly Woopra)?

I like this platform can help me gather data from all our company's platforms and giving me insights through visulization reports into my business. In

### 5 Cons or Disadvantages of Appier AIRIS (formerly Woopra)

##### 1. Complexity

Users find the **complexity of the built-in formulas and onboarding** in Appier AIRIS a bit challenging.
[
See 2 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=1382756&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vicky Fang 房華娟 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicky Fang 房華娟 .")
V

Vicky Fang 房華娟 .

Mid-Market (51-1000 emp.)

4.0/5

"Excellent customer support and easy to use"

What do you dislike about Appier AIRIS (formerly Woopra)?

1. The built-in calculation formulas in AIRIS are slightly more complex 2. Occasional malfunctions

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Really good to understand how user use our product"

What do you dislike about Appier AIRIS (formerly Woopra)?

Maybe the onboarding is a little complicated, it would be great to be guided in the app.

##### 2. Difficult Customization

Users experience **difficult customization** options, which limit their ability to tailor reports and dashboards effectively.
[
See 2 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510633&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Impressed by AIRIS"

What do you dislike about Appier AIRIS (formerly Woopra)?

Customization Limitations: Some users have reported limitations in customization options for reports and dashboards. The platform might not offer the

 ![Kumaran s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumaran s.")
KS

Kumaran s.

Mid-Market (51-1000 emp.)

4.5/5

"Woopra: Unveiling Customer Insights for Business Growth"

What do you dislike about Appier AIRIS (formerly Woopra)?

Pricing can be considered relatively expensive for businesses with larger data volumes or extensive tracking requirements. There may be a learning cu

##### 3. Difficult Learning

Users find the **difficult learning curve** of Appier AIRIS challenging due to its many features and analytics complexity.
[
See 2 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very strong CDP platform that could help our company have more critical market insight"

What do you dislike about Appier AIRIS (formerly Woopra)?

For someone like me without a background in data, it was a bit tricky to get the hang of it at first because of its many features and it still need so

 ![Kumaran s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumaran s.")
KS

Kumaran s.

Mid-Market (51-1000 emp.)

4.5/5

"Woopra: Unveiling Customer Insights for Business Growth"

What do you dislike about Appier AIRIS (formerly Woopra)?

Pricing can be considered relatively expensive for businesses with larger data volumes or extensive tracking requirements. There may be a learning cu

##### 4. Feature Limitations

Users express concern about the **limited features** of Appier AIRIS, particularly the restriction on data and report types.
[
See 2 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510590&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Roaddy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roaddy H.")
RH

Roaddy H.

Mid-Market (51-1000 emp.)

5.0/5

"A CDP platform that integrates online and offline data to effectively assist decision-making."

What do you dislike about Appier AIRIS (formerly Woopra)?

The data available for analysis can only capture 2 years, which is a pity.

AC

Allison C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful"

What do you dislike about Appier AIRIS (formerly Woopra)?

There are only 5 kind of reports which is not enough for us.

##### 5. Integration Issues

Users face **integration issues** with certain third-party tools, causing potential data discrepancies during setup.
[
See 2 mentions
](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?filters%5Bsentiment_snippet%5D=2510576&qs=pros-and-cons#reviews)

See Related User Reviews

KH

kay h.

Enterprise (\> 1000 emp.)

5.0/5

"Comprehensive Customer Analytics with Appier AIRIS: Powerful Yet Potentially Overwhelming"

What do you dislike about Appier AIRIS (formerly Woopra)?

While the platform offers extensive integration capabilities, users might encounter occasional challenges in integrating data from certain third-party

 ![Andrew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew K.")
AK

Andrew K.

Small-Business (50 or fewer emp.)

4.5/5

"Woopra, an excellent tool for our custom app"

What do you dislike about Appier AIRIS (formerly Woopra)?

Some of the app integrations can be a little tricky during setup, but with Woopra's customer support we've been able to overcome those obstacles.

## Top-Rated Alternatives

[

 ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare")

Heap by Contentsquare

4.4/5(1,097)

](https://www.g2.com/products/heap-by-contentsquare/reviews)

[

 ![Mixpanel](https://images.g2crowd.com/uploads/product/hd_favicon/a8dfba5627ded732f3d6f4363d5bec06/mixpanel.svg "Mixpanel")

Mixpanel

4.5/5(1,371)

](https://www.g2.com/products/mixpanel/reviews)

[

 ![Amplitude Analytics](https://images.g2crowd.com/uploads/product/hd_favicon/35091843fa8b7ef42a40e8b72e65463a/amplitude-analytics.svg "Amplitude Analytics")

Amplitude Analytics

4.5/5(2,974)

](https://www.g2.com/products/amplitude-analytics/reviews)

[
View All Alternatives
](https://www.g2.com/products/appier-airis-formerly-woopra/competitors/alternatives)

 ![Vicky Fang 房華娟 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicky Fang 房華娟 .")
V

Vicky Fang 房華娟 .

Marketing Specialist

Mid-Market (51-1000 emp.)

10/3/2025

"Excellent customer support and easy to use"

4/5

What do you like best about Appier AIRIS (formerly Woopra)?

1. Intuitive to use, with rich analytical features

2. Continuously optimized functions, such as integration with AIQUA Segment

3. Customer Success and Engineering teams provide support and solutions based on customer needs Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

1. The built-in calculation formulas in AIRIS are slightly more complex

2. Occasional malfunctions Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

1. You can directly use AIRIS customer data to send messages to specific audiences you want to target.

2. Membership data analysis can be operated independently, saving the time needed to request data from IT. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

3/9/2023

"" Irreplaceable; Technique Tool for Marketing""

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Woopra provides the best solution for Business by analytics of the web. Prioritise it understand customer needs, and analyse the same, and It plays a significant role in engaging your targeted audience. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

There are no flaws or drawbacks till date.

They are serving us politely and guiding for our organization goals. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

1. Playing a vital role in Building Business Goals.

2. Analyzing Customer needs.

3. Focusing on KPI ( Key Performance Indicator )

4. Long-Term Startegies.

5. Attention with respective of clients capacity. Review collected by and hosted on G2.com.

Show More

11/22/2024
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation")
AA

Verified User in Airlines/Aviation

Enterprise (\> 1000 emp.)

5/31/2024

"AIRIS help us connect marketing touch-points, monitor, tracking, analyze data, and make decisions."

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

It not only consolidates what we have and what we have done but also furthur makes all data, touchpoints, conversions, and trends more meanful. It's interesting to see the same thing, especially data itself, in differect aspects. Furthermore, AIRIS provide consultant mode service, inculding presales, customer sucess, and technical support. This always on service is really helpful! They understand out need and react fast. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

In the onboarding stage, we spend a lot of time to organize all data both online and offline. Plus, we asked the data need to be very align with our interal rules and usage need. It turned out to be that we took a long journey to finish data integration to AIRIS before we officially started to apply and use it. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

The platform supports to collect and integrate data from all of our data stores and multi sources, which does us a big favor! We can finally track, monitor, and analyze all data in one place. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/19/2024

"Really good to understand how user use our product"

4.5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Fast events setup, tuning of the events names to allow easy readability.

Customer journey is great too. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

Maybe the onboarding is a little complicated, it would be great to be guided in the app. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

To understand user story, activate some contact with the customers when we identify some struggles, some absence or other risks. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Roaddy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roaddy H.")
RH

Roaddy H.

Assistant Marketing Manager

Mid-Market (51-1000 emp.)

5/23/2024

"A CDP platform that integrates online and offline data to effectively assist decision-making."

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Integrate online and offline data, combine the user's journey on the website and make a variety of different analyses. It quickly allows me to capture the information I want to know from the platform, and then communicates with users to bring more conversions and results. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

The data available for analysis can only capture 2 years, which is a pity. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

Integrate online and offline data, combine the user's journey on the website and make a variety of different analyses. It quickly allows me to capture the information I want to know from the platform, and then communicates with users to bring more conversions and results. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching")
UP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

4/4/2024

"Very useful insight"

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Woopra gives very useful background information, such as visitors to the website without them logging in, such as which pages visited, the source of the visit, any buttons clicked on the page. It's an important part of my every day sales activity. Customer support is not a super fast response but it is helpful when they do engage. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

There's not an easy search feature to quickly search for specific data. Although I can set up fixed search criteria and save that as a separate report, so there's a work-around. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

Woopra gives very useful background information, such as visitors to the website without them logging in, such as which pages visited, the source of the visit, any buttons clicked on the page. It's an important part of my every day sales activity. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KH

kay h.

Enterprise (\> 1000 emp.)

5/16/2024

"Comprehensive Customer Analytics with Appier AIRIS: Powerful Yet Potentially Overwhelming"

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Real-Time Analytics: Appier AIRIS provides real-time data on customer interactions, enabling businesses to make timely decisions and respond quickly to changes in customer behavior. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

While the platform offers extensive integration capabilities, users might encounter occasional challenges in integrating data from certain third-party tools or platforms, leading to potential data discrepancies or gaps. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

he platform offers detailed customer journey mapping, allowing businesses to visualize and understand each step a customer takes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![蘇治綱 Oliver .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "蘇治綱 Oliver .")
蘇

蘇治綱 Oliver .

Marketing Planning Director

Mid-Market (51-1000 emp.)

5/29/2024

"Appier AIRIS User Feedback"

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Appier AIRIS offers a diverse range of report types. By analyzing various events collected from the website, it provides insights into user journeys and identifies actionable and applicable business models. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

It is hoped that Appier AIRIS can develop group categorization within the reports to facilitate quick and easy access to the needed reports. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

The main purpose of using Appier AIRIS is to collect member data and analyze it to identify actionable business models. For example, by tracking users who have browsed health-related information and analyzing embedded events, we can identify health-related products that consumers might like, ultimately driving their conversion. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

JL

Jack L.

Tech Lead

Enterprise (\> 1000 emp.)

5/30/2024

"Very powerful analysis platform"

5/5

What do you like best about Appier AIRIS (formerly Woopra)?

AIRIS has plenty of anlysis functions and yet still user friendly. It can hugely assist the marketing of our product. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

The translation is somehow a little weird. The wording sometimes not match how we use in daily. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

With it's very detailed filtering functions, we can find our potential customers precisely. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Andrew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew K.")
AK

Andrew K.

Owner & Operator

Small-Business (50 or fewer emp.)

12/7/2023

"Woopra, an excellent tool for our custom app"

4.5/5

What do you like best about Appier AIRIS (formerly Woopra)?

Our company uses Woopra on a daily basis to gather insights that we can't find anywhere else. We're able to blend custom journery reporting (what pages users interacted with) along with user attributes that are merged together from Stripe, BigQuery and a number of other sources. This insight helps us make key business decisions on a continual basis. Along with this Woopra's support is always there for us if we run into any roadblocks. Review collected by and hosted on G2.com.

What do you dislike about Appier AIRIS (formerly Woopra)?

Some of the app integrations can be a little tricky during setup, but with Woopra's customer support we've been able to overcome those obstacles. Review collected by and hosted on G2.com.

What problems is Appier AIRIS (formerly Woopra) solving and how is that benefiting you?

Woopra helps us get accurate LTV infromation, attribution information with the ability to slice and dice in a number of ways - for example: with/without coupon usage, UTM medium/source, and more. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Customer Data Platform (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)[Product Analytics](https://www.g2.com/categories/product-analytics)[Personalization Engines](https://www.g2.com/categories/personalization-engines)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Subscription Analytics](https://www.g2.com/categories/subscription-analytics)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Which AI sales assistant software do other businesses use](https://www.g2.com/discussions/which-ai-sales-assistant-software-do-other-businesses-use)[What's the top demo automation app for tech startups](https://www.g2.com/discussions/what-s-the-top-demo-automation-app-for-tech-startups)[Best compensation software for managing employee benefits](https://www.g2.com/discussions/best-compensation-software-for-managing-employee-benefits)

[What are the highest rated healthcare integration engines for hospitals standardizing multi-system data exchange and monitoring?](https://www.g2.com/discussions/what-are-the-highest-rated-healthcare-integration-engines-for-hospitals-standardizing-multi-system-data-exchange-and-monitoring)[Which FSM platforms hold up under heavy enterprise workloads without becoming slow or unreliable at scale?](https://www.g2.com/discussions/which-fsm-platforms-hold-up-under-heavy-enterprise-workloads-without-becoming-slow-or-unreliable-at-scale)[Pros and Cons Details](https://www.g2.com/products/appier-airis-formerly-woopra/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)