---
title: AppFollow Reviews
meta_title: 'AppFollow Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 197 reviews by the users' company size, role or industry
  to find out how AppFollow works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 197
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# AppFollow Reviews
**Vendor:** AppFollow  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 197
## About AppFollow
AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: — app performance monitor; — user review engagement tools; — app growth acceleration tools; — review management automation; — a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.



## AppFollow Pros & Cons
**What users like:**

- Users value the **ease of use** of AppFollow, appreciating its quick tracking and effective management tools. (3 reviews)
- Users appreciate the **easy AI review tracking and response** features of AppFollow, enhancing their review management efficiency. (2 reviews)
- Users appreciate the **business growth tools** of AppFollow for enhancing reviews and utilizing AI for responses. (1 reviews)
- Users value the **centralized management** of AppFollow, streamlining app store optimization and feedback in one platform. (1 reviews)
- Users appreciate the **centralized reviews** feature in AppFollow, streamlining app store optimization and feedback management effectively. (1 reviews)
- Customer Support (1 reviews)
- Data Analysis (1 reviews)
- Helpful (1 reviews)
- Users love the **centralized app store optimization and feedback management** offered by AppFollow, enhancing their overall experience. (1 reviews)
- Review Increase (1 reviews)

**What users dislike:**

- Users often experience **data inaccuracy** with AppFollow, particularly regarding Google Play console ratings. (1 reviews)
- Users find the **pricing a bit on the higher side** , which can be a barrier for smaller businesses or developers. (1 reviews)
- Users desire improved **review selection capabilities** to download comments from multiple platforms more efficiently. (1 reviews)
- Users encounter **inaccuracies** in AppFollow&#39;s data, particularly concerning Google Play Console ratings, affecting reliability. (1 reviews)
- Users desire **better review selection** for simultaneous downloads from both CH Play and App Store for convenience. (1 reviews)

## AppFollow Reviews
  ### 1. Great Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** TeacherApp E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2020

**What do you like best about AppFollow?**

The keyword Spy is awesome! Also the UI, very cool

**What do you dislike about AppFollow?**

Nothing. The Platform is great and i would add nothing.

**What problems is AppFollow solving and how is that benefiting you?**

nothing

  ### 2. Extremely effective tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rafael d. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2020

**What do you like best about AppFollow?**

ease of integrations with messaging software

**What do you dislike about AppFollow?**

small number of responses, it could be a larger number

**What problems is AppFollow solving and how is that benefiting you?**

delay in response to user requests

  ### 3. Nice website to rank your application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Biswajit D. | Devops Architect, Oil & Energy, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2020

**What do you like best about AppFollow?**

This is one of the best websites which gives you to boost ASO for your application. this website has keywords tracker which help you to boost  your app ranking.

**What do you dislike about AppFollow?**

I wish some of the features are included with the free plan.

**What problems is AppFollow solving and how is that benefiting you?**

It helps you to rank your application in play store.

  ### 4. Flexible tool, that meet the needs of ASO, Support and Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Catherine S. | ASO expert , Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2020

**What do you like best about AppFollow?**

There are to main points that I like about AppFollow:
1. They always invent smth new to keep up with the market and meet the needs of a client
2. They combine different areas of your app which are connected: Product, ASO, Support etc

**What do you dislike about AppFollow?**

They do have mistakes (I guess its inevitable for all the companies) and sometimes the platform works really slow. But I know they are constantly working to make it better

**What problems is AppFollow solving and how is that benefiting you?**

In our company we use AppFollow to work with ASO and Support as well as follow our competitors and so on

**Official Response from Olga Padulosi:**

> Thanks for your feedback, Catherine! 

We constantly work on improving our platform as you've mentioned, and indeed, a few major improvements related to product speed and performance are on the way. 

Thanks for your feedback once again, and for being a loyal AppFollow customer, Catherine! 

  ### 5. Best Site for Aso, very help to get keywords and analysis.

**Rating:** 5.0/5.0 stars

**Reviewed by:** wajahat ahmad a. | Aso & App Testing Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about AppFollow?**

keyword tracking tool, highly recommended

**What do you dislike about AppFollow?**

Subscription Option, we can't afford this tool

**What problems is AppFollow solving and how is that benefiting you?**

tracking keywords and get help for Aso

  ### 6. Nice tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roman F. | ASO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about AppFollow?**

I really liked the service for working with reviews and ratings

**What do you dislike about AppFollow?**

A bit obscure interface                            .

**What problems is AppFollow solving and how is that benefiting you?**

Solved the problem with analyzing reviews + good service for picking keys

  ### 7. Great tool for ASO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2020

**What do you like best about AppFollow?**

super helpful in looking up keywords to use in order to increase our app store ranking

**What do you dislike about AppFollow?**

they just upgraded their UI. While it looks fantastic, it also feels like I'm learning a new platform without much tutorial

**Recommendations to others considering AppFollow:**

Use the keyword spy, it's been really helpful in our work to improve our app store ranking while also looking at what our competitors are doing. It can be challenging to think of which keywords to start with, because you don't know what you don't know. So our team found taht the keyword spy feature was particularly handy

**What problems is AppFollow solving and how is that benefiting you?**

finding high traffic keywords in app store

  ### 8. Useful tool for reviews analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pavel G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2020

**What do you like best about AppFollow?**

The best option for us is a possibility to add additional integrations, like zendesk. It helps us to delegate work with reviews among all members of our department.

**What do you dislike about AppFollow?**

It will be great to add some alerts in the future (via Telegram, for example). If something bad happens, like problems with the delivery of answers, it will be helpful to receive proactive alerts about it.

**What problems is AppFollow solving and how is that benefiting you?**

- Answers on reviews
- Analysis of featured and bad reviews
- Sending complaints to Stores

  ### 9. My App Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2020

**What do you like best about AppFollow?**

Giving out more features on free trial. Helps us understanding our App better

**What do you dislike about AppFollow?**

Cost is a bit higher than usual app analytics tools

**What problems is AppFollow solving and how is that benefiting you?**

ASO, App Install Rate

  ### 10. good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about AppFollow?**

Easy to use even for beginners thanks to the user-friendly UI.

**What do you dislike about AppFollow?**

It is often difficult to use due to frequent errors.

**Recommendations to others considering AppFollow:**

good.

**What problems is AppFollow solving and how is that benefiting you?**

Convenient review management.

  ### 11. so user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2020

**What do you like best about AppFollow?**

easy to navigate, up-to-date keyword rankings

**What do you dislike about AppFollow?**

really like everything about the service

**Recommendations to others considering AppFollow:**

The service update information with minimal time lag

**What problems is AppFollow solving and how is that benefiting you?**

keyword tracking, keyword insights

  ### 12. Great tool for ASO

**Rating:** 5.0/5.0 stars

**Reviewed by:** JB L. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2020

**What do you like best about AppFollow?**

Monitoring for app ranking. Also it has the version history for apps.

**What do you dislike about AppFollow?**

Price is a bit high. Api is not that sophisticated.

**What problems is AppFollow solving and how is that benefiting you?**

We are trying to solve the low app ratings in some markets.

  ### 13. Awesome tool for app product managers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Myroslav P. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2020

**What do you like best about AppFollow?**

For me it is critical to see all the app metrics on different dashboards and also create reports on them. I set up reports to be sent to Slack weekly - real time-saver and easy way to work with app stores data. Also, it is easy to filter the app reviews from stores to see important once - I analyse them and monitor which app features users like the most. It is pretty cool source to receive feature requests too.

**What do you dislike about AppFollow?**

Everything is great, but recently I started to use Downloads & Revenue tool - it looks totally awesome and I love that I don't have to use Sensor Tower for it anymore, but I would like you guys to allow us to see other apps statistics if it is possible.

**Recommendations to others considering AppFollow:**

Essential and not so pricey tool to track your app success in app stores - get it to see your metrics, look at what users say about your app and to analyse your competitors.

**What problems is AppFollow solving and how is that benefiting you?**

- Tracking app performance in app stores
- Creating reports on my app
- Do market research and look at competitors' metrics and results in app stores
- Analyzing app reviews and user opinions

**Official Response from Olga Padulosi:**

> Thanks, Myroslav!

  ### 14. The best free ASO tool i have ever used in my ASO carrier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mudassar S. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2020

**What do you like best about AppFollow?**

I like the best in appfollow the app popularity and the ideas section in it. I get the awesome results in my games using this only tool.

**What do you dislike about AppFollow?**

sometime it takes time to calculating the results

**What problems is AppFollow solving and how is that benefiting you?**

my keyword research ideas increased by using appfollow ideas suggestion option

  ### 15. AppFollow is an extremely useful service for mobile app owners and marketing managers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoriia R. | Digital AdProject Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2020

**What do you like best about AppFollow?**

Great every day personalized reports, statistics with the rank of each keyword based on country, rivals updates.

**What do you dislike about AppFollow?**

Some sections of the service were not clear to us, but after an online meeting with the manager, everything is clear.

**What problems is AppFollow solving and how is that benefiting you?**

Rivals analysis, our main keywords rank, app rating changes, all needed app statistics in one tool.

**Official Response from Olga Padulosi:**

> Thank you for the feedback, Victoriia. Definitely let us know if there is anything unclear, so we can show you how to take the best out of our features. 

  ### 16. Flexible and great tool to track your app.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about AppFollow?**

Ease of use and comparison with other apps.

**What do you dislike about AppFollow?**

The tracking restrictions in the free version.

**What problems is AppFollow solving and how is that benefiting you?**

Market numbers of competing apps

  ### 17. A must have tool for ALL!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2020

**What do you like best about AppFollow?**

Their abilities to hear and understand our needs, then find a solution for us is an invaluable trait.

**What do you dislike about AppFollow?**

So far I haven't found any downsides here.

**Recommendations to others considering AppFollow:**

Amazing tool and must try!

**What problems is AppFollow solving and how is that benefiting you?**

Appfollow provides us a platform to interact with customers in a faster, easier and simpler way.

**Official Response from Olga Padulosi:**

> Thanks, Ashley!

  ### 18. Super Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2020

**What do you like best about AppFollow?**

The best platform with all things that I need to control my Apple health on the store

**What do you dislike about AppFollow?**

The layout could be more intuitive and organized

**What problems is AppFollow solving and how is that benefiting you?**

The follow up my users on the store and your feedbacks

  ### 19. Great tool for app marketers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kateryna T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2019

**What do you like best about AppFollow?**

What I love about AppFollow the most that it is literally all-in-one tool for apps. I used it to optimize my gaming app for the App Store and Google Play: do keywords research, see what competitors rank for. We tracked featured and top apps within the service, too. Very handy to reeceive notifications in Slack about who was featured or positions change. Also, I monitored user reviews and feature requests for both apps, replying users when we released new feature though integration with Slack.

**What do you dislike about AppFollow?**

Honestly I don't like the conglomeration in interface design — AppFollow release lots of features, but it's not always easy to find them in the dashboard, so we learn about a few only by accident. Work on simplifying UI please.

**Recommendations to others considering AppFollow:**

A good tool to use for app marketing. Good to track your competitors and results of your marketing activities, very good tools for ASO and keyword research.

**What problems is AppFollow solving and how is that benefiting you?**

Optimization for app stores (ASO), analyse marketing product metrics, tracking user reviews and sometimes I look into top apps and featured tab to see what the trends are — it helps to build my own strategy.

**Official Response from Olga Padulosi:**

> Thanks for your feedback, Kateryna. We are working on our UI, so your experience is smooth. 


  ### 20. great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cecile S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2020

**What do you like best about AppFollow?**

best ASO tool ever but we have to upgrade to use many features

**What do you dislike about AppFollow?**

we have to upgrade to use many features.

**What problems is AppFollow solving and how is that benefiting you?**

i want to do some ASOresearch

  ### 21. Very helpful tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ting K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2020

**What do you like best about AppFollow?**

it can export the reviews based on the filters you set.

**What do you dislike about AppFollow?**

the navigation of this app could be easier

**What problems is AppFollow solving and how is that benefiting you?**

learn users' pain points from app reviews

  ### 22. best aso software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2020

**What do you like best about AppFollow?**

I like instant rating tracking of followed apps.

**What do you dislike about AppFollow?**

I dont like receiving so many emails daily.

**What problems is AppFollow solving and how is that benefiting you?**

Rating issues on daily basis.

  ### 23. Has Great Potential

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about AppFollow?**

The ability to review all of our apps with the reviews and ratings over time and compare with our apps in our industry

**What do you dislike about AppFollow?**

Still determining what that may be  at this point I am not seeing anything.

**What problems is AppFollow solving and how is that benefiting you?**

How our apps are performing as compared to specific competitors

**Official Response from Olga Padulosi:**

> Hi there,
Thanks so much for your review and feedback! 

We assume that there might be some things that probably led not to the best experience and as a consequence the rating of this review is 3.5. Our team would be happy to hear from you and help anytime. Just ping us in our support chat or email us at help@appfollow.io 

Again, thanks so much for your review! Have a nice day :) 

  ### 24. Very nice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2020

**What do you like best about AppFollow?**

Will explore more to understand the process,

**What do you dislike about AppFollow?**

good so far, well i need to explore things more deeper. i created the account but didn't get chance to deep down..

**Recommendations to others considering AppFollow:**

I really dont have any to share it here

**What problems is AppFollow solving and how is that benefiting you?**

Not sure

  ### 25. Insightful & helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2020

**What do you like best about AppFollow?**

It's charts & visuals help identify the issues & quickly address them. Great tool to improve your app's ratings.

**What do you dislike about AppFollow?**

Need more ways to filter the content for easy access.

**What problems is AppFollow solving and how is that benefiting you?**

Accessing & addressing app ratings & reviews.

  ### 26. Appfollow Saves!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrey D. | Mobile Products Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2020

**What do you like best about AppFollow?**

The best is the app review option because they got a very awesome team with great skills

**What do you dislike about AppFollow?**

Pricing could be better. but functionality -- all is good.

**What problems is AppFollow solving and how is that benefiting you?**

It's incredible to have an appstores monitoring

  ### 27. Enabling Customer Centricity & a Data Driven Approach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2020

**What do you like best about AppFollow?**

Top Features: Sentiment Analysis, KPI monitoring, timeline analysis for all apps. 
AppFollow provides actionable insights that guide our decisions. 
Our PMs create new  features based on the user's requests.
When it comes to ASO, AF offers a powerful tool for keyword tracking and other tools that enable  Growth Hacking strategies.
AppFollow  automates our competitor's analysis activities not only providing meaningful data but also delivering KPIs through their powerful API.

**What do you dislike about AppFollow?**

I have not find any down side. It has everything we need.

**Recommendations to others considering AppFollow:**

Delightful experience and highly recommendable for PMs, UX and CX teams.

**What problems is AppFollow solving and how is that benefiting you?**

We get user feedback in real time and can also monitor our competitors.

**Official Response from Olga Padulosi:**

> Thanks for you feedback!


  ### 28. awesome application for aso

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mehedi H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2020

**What do you like best about AppFollow?**

ranking keywork and category wise sorting

**What do you dislike about AppFollow?**

I think i love their feature only thing i wish it would be free

**What problems is AppFollow solving and how is that benefiting you?**

i think this help a lot keyword research

  ### 29. A must for App Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie T. | Linkbuilder, Outreach, and Public Relations Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2019

**What do you like best about AppFollow?**

I have several games I manage and a big part of my job is to work with reviews. I like AF because it has not only reply to reviews feature, but also a lot of dashboards for instant analysis! There are super useful review filters like you can see them for each country, period of time, review rating and even game version or only featured reviews. Also, thank you guys for the integrations with Slack and Intercom!

**What do you dislike about AppFollow?**

Didn't see any cons so far, it is definitely better than Google Play Console

**Recommendations to others considering AppFollow:**

You should try it to decide if it's suitable for you.

**What problems is AppFollow solving and how is that benefiting you?**

I reply to reviews, collect user feedback and do reporting.
+ easy filtering
+ reply to reviews
+ receiving reviews to Slack or Intercom
+ analysis and reports options

  ### 30. The best solution for ASO practioners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2020

**What do you like best about AppFollow?**

-All-in-one Solution - many ASO tools in one place
-Convenient tools for stats analysis
-Additional stuff like work with users' reviews

**What do you dislike about AppFollow?**

Slightly slow response time sometimes...

**What problems is AppFollow solving and how is that benefiting you?**

-Working on organic uplift for our apps, very fast response time on users' reviews

  ### 31. Very Useful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2020

**What do you like best about AppFollow?**

great ASO tool. very useful and effective

**What do you dislike about AppFollow?**

nothing. so far so good. very useful app

**What problems is AppFollow solving and how is that benefiting you?**

keywords and comparison

  ### 32. Amazing insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2020

**What do you like best about AppFollow?**

Alerts and convenience in getting the APP reviews.

**What do you dislike about AppFollow?**

Nothing as of now, all looks good. It would be better if we have stars based alerting.

**Recommendations to others considering AppFollow:**

Use it to solve your user's concerns, swiftly.

**What problems is AppFollow solving and how is that benefiting you?**

To know if there are user concerns and act swiftly.

  ### 33. Super Friendly Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alpay B. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2019

**What do you like best about AppFollow?**

The best thing about appfollow is the support team. All of them are very friendly and focusing to the solution. In anycase about aso, the support team answering rapidly and accurate! 
Appfollow has easy to use and user friendly interface. Anybody can easily understands the features to use... Im watching webinars via youtube and im catching lots of topics which i need to learn.

**What do you dislike about AppFollow?**

The price of the tool is too much for one app startup.

**What problems is AppFollow solving and how is that benefiting you?**

Im solving my mega aso problem! Now i have a roadmap to improve the ranking of the app.

  ### 34. Good UI & UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2020

**What do you like best about AppFollow?**

The design and UI. Its very user friendly.

**What do you dislike about AppFollow?**

Nothing so far. Still testing the features.

**What problems is AppFollow solving and how is that benefiting you?**

Sentiment analysis and product market outreach

  ### 35. Very complete ASO tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nina K. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2020

**What do you like best about AppFollow?**

I use AppFollow on a daily basis to do App Store Optimization. Especially like review reports and keyword research tool.

**What do you dislike about AppFollow?**

It would be great if you improved UX. Mobile version for both App Store and Play Store is strongly needed

**What problems is AppFollow solving and how is that benefiting you?**

- Semantic core
- Organic growth

  ### 36. So far so good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2020

**What do you like best about AppFollow?**

Huge range of ASO features to explore that seem really helpful

**What do you dislike about AppFollow?**

It was a little bit overwhelming at first certainly for someone new at ASO

**Recommendations to others considering AppFollow:**

Seems good so far, lots of premium features that I am yet to try and can't comment on.

**What problems is AppFollow solving and how is that benefiting you?**

Knowing where to start.

**Official Response from Olga Padulosi:**

> Hi there,
Thanks so much for your straightforward and honest feedback! 
We're glad to find out that you've found helpful a wide range of ASO features in the AppFollow.

It's true that for someone new at ASO there's a learning curve and things might be a bit overwhelming. In the AppFollow there're a few options that can help you here. 

- We host weekly webinars on various topics including ASO. Feel free to sign up here https://appfollow.io/webinar/appfollow-product-live-webinar  

- You can also find a really helpful guide and articles for ASO in AppFollow academy here https://appfollow.io/academy 

Hope this helps and thanks again for your review! 

  ### 37. Extremely important tools for organic growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pavel L. | Chief Product Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2020

**What do you like best about AppFollow?**

Very useful for organic growth, nice team, cool features (ASO Scores!)

**What do you dislike about AppFollow?**

I hope Web-UI will be a little bit faster

**What problems is AppFollow solving and how is that benefiting you?**

- Organic growth in both App stores
- Easy way to create ASO pipeline in-house

**Official Response from Olga Padulosi:**

> Thanks for your feedback, Pavel. We will definitely work on improving our speed, so you don't have any issues when using the platform. 

  ### 38. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2020

**What do you like best about AppFollow?**

Reviews, ASO and things like so             .

**What do you dislike about AppFollow?**

The platform doesn't have the possibility to integrate reviews per country sending to different emails (1 per each country)

**Recommendations to others considering AppFollow:**

.

**What problems is AppFollow solving and how is that benefiting you?**

Integrating reviews and ASO

  ### 39. Appfollow is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2020

**What do you like best about AppFollow?**

Appfollow helps me to get insights about how I can improve my app!

**What do you dislike about AppFollow?**

want to have detailed function guide about the appfollow

**What problems is AppFollow solving and how is that benefiting you?**

I would say every aso part.

  ### 40. Great management tool for tracking app growth

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gabriel S. | Full stack, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2019

**What do you like best about AppFollow?**

Easy to track downloads and usage time of your app over time. Helps to simplify and automate work with keywords and comments. Big fan of the real-time app store review report.

**What do you dislike about AppFollow?**

Furthermore, I see that they integrate with Appsflyer, I would like them to do the same with Branch. Poor translation of reviews, highly overloaded UI, I had to terminate the service because it was too expensive. I don't see any cons, they have good customer support and the blog.

**Recommendations to others considering AppFollow:**

Use it to automate your product management or customer support routine. Consider integration with Branch Ion and perhaps an alert for the user if their app is on display in the app store. Consider integration with Branch.

**What problems is AppFollow solving and how is that benefiting you?**

We are conducting ASO keyword tests with AppFollow to determine which metadata is best to get us to the highest position for the most desired keywords. Able to track whether certain changes in the app affect the usage rate or not, and for how long these changes are implemented. Creating a semantic core for the ASO strategy and tracking analyses that could improve app conversion. We can quickly monitor user reviews on our products and respond to them by helping to solve their problems.

  ### 41. A real time-saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elen H. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about AppFollow?**

AppFollow is a real timesaver. We have 13 apps in 3 stores, and it was a real pain to catch everything. With AppFollow we get all apps' changes and updates right into  Slack, that all our team uses. It help us to quickly adapt to changes in app stores, competitors, and users' mood to stay among top apps.

**What do you dislike about AppFollow?**

Works fine for me, I only wish they update their design faster.

**Recommendations to others considering AppFollow:**

Use it to automate your product management or customer support routine. It helps us a lot.

**What problems is AppFollow solving and how is that benefiting you?**

When we only started with AppFollow, we mostly gathered feedback and competitors's insights. But since they added a reply to reviews feature, our work with users has completely changed. All our support agents reply right from Slack, and I, as a manager, can easily analyze users' behavior. Overall we have noticed that over 60% of users change their reviews after our replies, and our apps' ratings constantly grow.

**Official Response from Olga Padulosi:**

> Thanks Elen for your review. 
We are working on making our UX smoother, releasing new one very very soon!

Cheers,
Olga

  ### 42. Solid support, keyword tracking, and integrations with the app store + slack

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam L. | Head of Growth, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2019

**What do you like best about AppFollow?**

Big fan of the real-time app store review reporting. Helps our team address if there is a bad or good review in real-time and fix the issue. Also, a big fan of how they use line graphs to show keyword positioning inside the store. 

**What do you dislike about AppFollow?**

I'm too cheap to buy the monthly subscription, but I wish they had more than 20 keywords available. Also, I see they integrate with Appsflyer, wish they did the same with Branch.io too.

**Recommendations to others considering AppFollow:**

Consider integrating with Branch.io and maybe an alert to the user if their app is featured on the app store.

**What problems is AppFollow solving and how is that benefiting you?**

We are running ASO keyword tests with AppFollow to determine which meta-data is the best to get us to the top position for our most desired keywords.

**Official Response from Olga Padulosi:**

> Hi Sam, 
thanks for your review! 
We do have an alert when you or your competitor is featured in App Store (for Today tab, Game & App of the Day), you can set up an integration with Slack or email. 
And what's the best — you are alerted 1 day before the featuring is published in the store ;) 
Thanks for mentioning it!

Cheers,
Olga

  ### 43. Good service and great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nika G. | Lead Growth Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about AppFollow?**

AppFollow is a beneficial service for us. It helps to simplify and automate the work with keywords and reviews. It helps to track the ASO strategy of our competitors. 
Also, it helps to work with reviews of the apps.


**What do you dislike about AppFollow?**

I don't see any cons, they have the good customer support and the blog.

**What problems is AppFollow solving and how is that benefiting you?**

Creating a semantic core for the ASO strategy and tracking reviews which could improve conversion of the app.

**Official Response from Olga Padulosi:**

> Thank you very much, Nika.
We are constantly improving our product to make our clients' life easier, stay tuned!

  ### 44. Must-have tool for app business 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2019

**What do you like best about AppFollow?**

AppFollow is a great solution for online reputation management. We use it with Zendesk, it saves a lot of time for us to check and reply reviews from the app store and google play, as well as to train agents and track their performance. AppFollow is easy to set up and it provides a lot of options for reviews monitoring. 

**What do you dislike about AppFollow?**

We haven't had many issues with it, In rare cases, we reach out to their support the agents were very quick and helpful 

**What problems is AppFollow solving and how is that benefiting you?**

We don't have to check what users write on app stores anymore because it's all in Zendesk 

**Official Response from Olga Padulosi:**

> Thank you very much for your kind review. We are doing our best! :)

  ### 45. Literally best tool for tracking users' post and responding to your users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anatoly S. | Manager Customer Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2018

**What do you like best about AppFollow?**

AppFollow makes it far easier to track what your customers think about your product and leave as reviews  in e.g. Apple Store. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO). Also you can see that your feedback on the product is appreciated and valuable.

**What do you dislike about AppFollow?**

AppFollow seems to be the product we've been looking for.

**What problems is AppFollow solving and how is that benefiting you?**

We can quickly track users' reviews on our product and answer them helping to solve their issues.

**Official Response from Olga Padulosi:**

> Thank you very much, Anatoly!

  ### 46. Service for monitoring reviews

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about AppFollow?**

That I can transfer reviews into other apps through simple integration

**What do you dislike about AppFollow?**

Poor translation of reviews, highly overloaded UI

**What problems is AppFollow solving and how is that benefiting you?**

Making easier monitoring appstore reviews. I would recommend you to make ability integrating the service with email services so that users could collect and process all the feedback received through your website

  ### 47. Great management tool for tracing app growth

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about AppFollow?**

easy to track downloads and usage time of your app over time

**What do you dislike about AppFollow?**

pricing is quite expensive, though service is unique. had to end service because too expensive

**What problems is AppFollow solving and how is that benefiting you?**

able to track whether or not certain changes to app affects usage rate, and how long these changes take to be realized

**Official Response from Olga Padulosi:**

> Thank you for your feedback! Much appreciated.We are working hard on developing a product that would help every business. 
We would love to accommodate your needs with a special offer. Please drop us a message at hi@appfollow.io and we will see what we can do. 

Thanks,
AppFollow 


## AppFollow Discussions
  - [Blocking the popularity of keywords in free version](https://www.g2.com/discussions/blocking-the-popularity-of-keywords-in-free-version) - 4 comments, 2 upvotes
  - [How can I get notifications of my current keywords ranking to my emal?](https://www.g2.com/discussions/how-can-i-get-notifications-of-my-current-keywords-ranking-to-my-emal) - 1 comment, 1 upvote
  - [How do I add multiple apps and track them at one place? Also I want to improve my ASO score, can you please help me with some good tips (where we are missing currently?](https://www.g2.com/discussions/31388-how-do-i-add-multiple-apps-and-track-them-at-one-place-also-i-want-to-improve-my-aso-score-can-you-please-help-me-with-some-good-tips-where-we-are-missing-currently) - 3 comments, 1 upvote
  - [Please don&#39;t block at least the popularity of keywords in free version](https://www.g2.com/discussions/30586-please-don-t-block-at-least-the-popularity-of-keywords-in-free-version) - 1 comment

- [View AppFollow pricing details and edition comparison](https://www.g2.com/products/appfollow/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-06+17%3A22%3A41+-0500&secure%5Bsession_id%5D=cb58dfa6-3d69-43df-9845-09aaa6a4a59f&secure%5Btoken%5D=1acb81cce0e812f84752722cb6b30a77b353698b752979a31b24cc9d6b6ef221&format=llm_user)
## AppFollow Integrations
  - [Slack](https://www.g2.com/products/slack/reviews)

## AppFollow Features
**User Identification**
- User Segmentation
- Geolocation
- Predictive Analytics

**Optimization**
- App Store Page Design & Preview
- Keyword Tools
- Reviews & Ratings
- Keyword Localization
- Conversion Rate Benchmarks

**Tracking & Reporting**
- Real-Time Insights
- Dashboard
- User Activity History
- Multi-Channel Attribution
- In-App Events Tracking

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting & Alerts**
- Reports and Dashboards
- Traffic Source Reporting
- Featured App Alerts
- Alert Delivery
- ASO Reporting

**Metrics**
- Engagement Tracking
- Uninstall Tracking
- Conversion Tracking
- Location Tracking
- ROI Tracking
- Retention Tracking
- Visitor Tracking
- Behavior Tracking
- Revenue Tracking

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**Competition Monitoring**
- Timeline
- Store Performance
- Financial Analysis
- Category Ranking
- Sentiment Analysis

**Additional Functionality**
- Monitoring
- Push Notifications
- Access Controls/Permissions
- Campaign Management
- Data Modeling
- Funnel Analysis
- For Marketers
- Single Sign On
- Workflow Management
- Customer Experience Management
- Trend Analysis
- Mobile Access
- Third-Party Integrations
- Alerts/Escalation
- Data Import/Export
- Collaboration Tools
- Session Recording
- Data Visualization
- Root Cause Analysis
- Drag & Drop
- Performance Metrics
- Generative AI
- Cohort Analysis
- Issue Management
- Compliance Management
- Heatmaps
- Customizable Branding
- Search/Filter
- AI Copilot
- Event Triggered Actions
- API
- Reporting/Analytics
- A/B Testing

**Platform Additional Functionality**
- Integrations
- Organic Keyword Protection
- App Suggestions

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - App Store Optimization**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Competitor Monitoring
- Keyword Rank Tracking
- Benchmarking
- AI Copilot
- Generative AI
- Reviews Management

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top AppFollow Alternatives
  - [AppTweak](https://www.g2.com/products/apptweak/reviews) - 4.6/5.0 (204 reviews)
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