# Top 10 Aiello Voice Assistant (AVA) Alternatives & Competitors Aiello Voice Assistant (AVA) is not the only option for Concierge Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Aiello Voice Assistant (AVA) include ease of use and reliability. The best overall Aiello Voice Assistant (AVA) alternative is Touch Stay. Other similar apps like Aiello Voice Assistant (AVA) are hotel BookingCenter, ALICE, Zenya.io, and Akia. Aiello Voice Assistant (AVA) alternatives can be found in [Concierge Software](https://www.g2.com/categories/concierge) but may also be in [Guest Messaging Software](https://www.g2.com/categories/guest-messaging) or [Hotel Management Software](https://www.g2.com/categories/hotel-management). ## Best Paid & Free Alternatives to Aiello Voice Assistant (AVA) - [Touch Stay](https://www.g2.com/products/touch-stay/reviews) - [hotel BookingCenter](https://www.g2.com/products/hotel-bookingcenter/reviews) - [ALICE](https://www.g2.com/products/alice-alice/reviews) - [Zenya.io](https://www.g2.com/products/zenya-io/reviews) - [Akia](https://www.g2.com/products/akia/reviews) - [HelloShift](https://www.g2.com/products/helloshift/reviews) - [VirtualConcierge](https://www.g2.com/products/virtualconcierge/reviews) - [INTELITY](https://www.g2.com/products/intelity/reviews) - [Una by Polydom](https://www.g2.com/products/una-by-polydom/reviews) - [FCS Concierge Services Management](https://www.g2.com/products/fcs-concierge-services-management/reviews) ## Top 10 Alternatives to Aiello Voice Assistant (AVA) Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Aiello Voice Assistant (AVA) stacks up to the competition and find the best product for your business. ### 1. [Touch Stay](https://www.g2.com/products/touch-stay/reviews) By Touch Stay **Average Rating:** 5.0/5 **Total Reviews:** 13 The digital welcome book that makes your guests happier. Empower guests & visitors Stop repeat questions Create a more efficient you Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs Touch Stay](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-touch-stay) **Compare Touch Stay with other alternatives:** - [Touch Stay vs hotel BookingCenter](https://www.g2.com/compare/touch-stay-vs-hotel-bookingcenter) - [Touch Stay vs ALICE](https://www.g2.com/compare/alice-alice-vs-touch-stay) - [Touch Stay vs Zenya.io](https://www.g2.com/compare/touch-stay-vs-zenya-io) - [Touch Stay vs Akia](https://www.g2.com/compare/akia-vs-touch-stay) - [Touch Stay vs HelloShift](https://www.g2.com/compare/helloshift-vs-touch-stay) - [Touch Stay vs VirtualConcierge](https://www.g2.com/compare/touch-stay-vs-virtualconcierge) - [Touch Stay vs INTELITY](https://www.g2.com/compare/intelity-vs-touch-stay) - [Touch Stay vs Una by Polydom](https://www.g2.com/compare/touch-stay-vs-una-by-polydom) - [Touch Stay vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-touch-stay) ### 2. [hotel BookingCenter](https://www.g2.com/products/hotel-bookingcenter/reviews) By BookingCenter **Average Rating:** 4.4/5 **Total Reviews:** 11 hotel BookingCenter offers a property management system for independent hospitality owners with integrated booking engine, channel manager and payment gateway. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs hotel BookingCenter](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-hotel-bookingcenter) **Compare hotel BookingCenter with other alternatives:** - [hotel BookingCenter vs Touch Stay](https://www.g2.com/compare/touch-stay-vs-hotel-bookingcenter) - [hotel BookingCenter vs ALICE](https://www.g2.com/compare/alice-alice-vs-hotel-bookingcenter) - [hotel BookingCenter vs Zenya.io](https://www.g2.com/compare/zenya-io-vs-hotel-bookingcenter) - [hotel BookingCenter vs Akia](https://www.g2.com/compare/akia-vs-hotel-bookingcenter) - [hotel BookingCenter vs HelloShift](https://www.g2.com/compare/helloshift-vs-hotel-bookingcenter) - [hotel BookingCenter vs VirtualConcierge](https://www.g2.com/compare/virtualconcierge-vs-hotel-bookingcenter) - [hotel BookingCenter vs INTELITY](https://www.g2.com/compare/intelity-vs-hotel-bookingcenter) - [hotel BookingCenter vs Una by Polydom](https://www.g2.com/compare/una-by-polydom-vs-hotel-bookingcenter) - [hotel BookingCenter vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-hotel-bookingcenter) ### 3. [ALICE](https://www.g2.com/products/alice-alice/reviews) By ALICE **Average Rating:** 4.0/5 **Total Reviews:** 10 Hotel operations can be complex. ALICE makes it simple. Improve your guest experience, boost guest satisfaction, and achieve operational excellence by connecting your departments in one, easy-to-use hotel operations management platform. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs ALICE](https://www.g2.com/compare/alice-alice-vs-aiello-voice-assistant-ava) **Compare ALICE with other alternatives:** - [ALICE vs Touch Stay](https://www.g2.com/compare/alice-alice-vs-touch-stay) - [ALICE vs hotel BookingCenter](https://www.g2.com/compare/alice-alice-vs-hotel-bookingcenter) - [ALICE vs Zenya.io](https://www.g2.com/compare/alice-alice-vs-zenya-io) - [ALICE vs Akia](https://www.g2.com/compare/alice-alice-vs-akia) - [ALICE vs HelloShift](https://www.g2.com/compare/alice-alice-vs-helloshift) - [ALICE vs VirtualConcierge](https://www.g2.com/compare/alice-alice-vs-virtualconcierge) - [ALICE vs INTELITY](https://www.g2.com/compare/alice-alice-vs-intelity) - [ALICE vs Una by Polydom](https://www.g2.com/compare/alice-alice-vs-una-by-polydom) - [ALICE vs FCS Concierge Services Management](https://www.g2.com/compare/alice-alice-vs-fcs-concierge-services-management) ### 4. [Zenya.io](https://www.g2.com/products/zenya-io/reviews) By Zenya **Average Rating:** 3.9/5 **Total Reviews:** 8 Zenya is a two-way personal automated communication platform that enhances guest experiences from start to finish. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs Zenya.io](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-zenya-io) **Compare Zenya.io with other alternatives:** - [Zenya.io vs Touch Stay](https://www.g2.com/compare/touch-stay-vs-zenya-io) - [Zenya.io vs hotel BookingCenter](https://www.g2.com/compare/zenya-io-vs-hotel-bookingcenter) - [Zenya.io vs ALICE](https://www.g2.com/compare/alice-alice-vs-zenya-io) - [Zenya.io vs Akia](https://www.g2.com/compare/akia-vs-zenya-io) - [Zenya.io vs HelloShift](https://www.g2.com/compare/helloshift-vs-zenya-io) - [Zenya.io vs VirtualConcierge](https://www.g2.com/compare/virtualconcierge-vs-zenya-io) - [Zenya.io vs INTELITY](https://www.g2.com/compare/intelity-vs-zenya-io) - [Zenya.io vs Una by Polydom](https://www.g2.com/compare/una-by-polydom-vs-zenya-io) - [Zenya.io vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-zenya-io) ### 5. [Akia](https://www.g2.com/products/akia/reviews) By Akia **Average Rating:** 2.5/5 **Total Reviews:** 2 Akia is a text messaging platform for hotels to communicate with guests, streamlines hotel operations and provides sms marketing for hoteliers. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs Akia](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-akia) **Compare Akia with other alternatives:** - [Akia vs Touch Stay](https://www.g2.com/compare/akia-vs-touch-stay) - [Akia vs hotel BookingCenter](https://www.g2.com/compare/akia-vs-hotel-bookingcenter) - [Akia vs ALICE](https://www.g2.com/compare/alice-alice-vs-akia) - [Akia vs Zenya.io](https://www.g2.com/compare/akia-vs-zenya-io) - [Akia vs HelloShift](https://www.g2.com/compare/akia-vs-helloshift) - [Akia vs VirtualConcierge](https://www.g2.com/compare/akia-vs-virtualconcierge) - [Akia vs INTELITY](https://www.g2.com/compare/akia-vs-intelity) - [Akia vs Una by Polydom](https://www.g2.com/compare/akia-vs-una-by-polydom) - [Akia vs FCS Concierge Services Management](https://www.g2.com/compare/akia-vs-fcs-concierge-services-management) ### 6. [HelloShift](https://www.g2.com/products/helloshift/reviews) By HelloShift **Average Rating:** 4.8/5 **Total Reviews:** 2 HelloShift is a communication platform for hotel staff and guests. It replaces antiquated communication mechanisms, such as handwritten logbooks, sticky notes, and walkie-talkies, with a Facebook-like interface that hotel staff is already familiar with. The platform also seamlessly integrates guest requests via SMS-messaging. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs HelloShift](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-helloshift) **Compare HelloShift with other alternatives:** - [HelloShift vs Touch Stay](https://www.g2.com/compare/helloshift-vs-touch-stay) - [HelloShift vs hotel BookingCenter](https://www.g2.com/compare/helloshift-vs-hotel-bookingcenter) - [HelloShift vs ALICE](https://www.g2.com/compare/alice-alice-vs-helloshift) - [HelloShift vs Zenya.io](https://www.g2.com/compare/helloshift-vs-zenya-io) - [HelloShift vs Akia](https://www.g2.com/compare/akia-vs-helloshift) - [HelloShift vs VirtualConcierge](https://www.g2.com/compare/helloshift-vs-virtualconcierge) - [HelloShift vs INTELITY](https://www.g2.com/compare/helloshift-vs-intelity) - [HelloShift vs Una by Polydom](https://www.g2.com/compare/helloshift-vs-una-by-polydom) - [HelloShift vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-helloshift) ### 7. [VirtualConcierge](https://www.g2.com/products/virtualconcierge/reviews) By Virtual Concierge **Average Rating:** 5.0/5 **Total Reviews:** 2 Enhance your guest experience with a custom designed collection of Virtual Concierge Mobile Apps for your guests to experience in the lobby as well as to enjoy on their own mobile devices throughout their entire stay. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs VirtualConcierge](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-virtualconcierge) **Compare VirtualConcierge with other alternatives:** - [VirtualConcierge vs Touch Stay](https://www.g2.com/compare/touch-stay-vs-virtualconcierge) - [VirtualConcierge vs hotel BookingCenter](https://www.g2.com/compare/virtualconcierge-vs-hotel-bookingcenter) - [VirtualConcierge vs ALICE](https://www.g2.com/compare/alice-alice-vs-virtualconcierge) - [VirtualConcierge vs Zenya.io](https://www.g2.com/compare/virtualconcierge-vs-zenya-io) - [VirtualConcierge vs Akia](https://www.g2.com/compare/akia-vs-virtualconcierge) - [VirtualConcierge vs HelloShift](https://www.g2.com/compare/helloshift-vs-virtualconcierge) - [VirtualConcierge vs INTELITY](https://www.g2.com/compare/intelity-vs-virtualconcierge) - [VirtualConcierge vs Una by Polydom](https://www.g2.com/compare/una-by-polydom-vs-virtualconcierge) - [VirtualConcierge vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-virtualconcierge) ### 8. [INTELITY](https://www.g2.com/products/intelity/reviews) By Intelity **Average Rating:** 3.5/5 **Total Reviews:** 1 ICS is a provider of self-service software and apps for the hospitality industry. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs INTELITY](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-intelity) **Compare INTELITY with other alternatives:** - [INTELITY vs Touch Stay](https://www.g2.com/compare/intelity-vs-touch-stay) - [INTELITY vs hotel BookingCenter](https://www.g2.com/compare/intelity-vs-hotel-bookingcenter) - [INTELITY vs ALICE](https://www.g2.com/compare/alice-alice-vs-intelity) - [INTELITY vs Zenya.io](https://www.g2.com/compare/intelity-vs-zenya-io) - [INTELITY vs Akia](https://www.g2.com/compare/akia-vs-intelity) - [INTELITY vs HelloShift](https://www.g2.com/compare/helloshift-vs-intelity) - [INTELITY vs VirtualConcierge](https://www.g2.com/compare/intelity-vs-virtualconcierge) - [INTELITY vs Una by Polydom](https://www.g2.com/compare/intelity-vs-una-by-polydom) - [INTELITY vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-intelity) ### 9. [Una by Polydom](https://www.g2.com/products/una-by-polydom/reviews) By Polydom **Average Rating:** 5.0/5 **Total Reviews:** 1 Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Managing constant inquiries, multiple languages, and OTA commissions can overwhelm teams. Una responds instantly via voice, phone, and chat with natural, human-like conversations, ensuring no request is missed. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. Book a demo to see Una in action: https://polydom.ai Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs Una by Polydom](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-una-by-polydom) **Compare Una by Polydom with other alternatives:** - [Una by Polydom vs Touch Stay](https://www.g2.com/compare/touch-stay-vs-una-by-polydom) - [Una by Polydom vs hotel BookingCenter](https://www.g2.com/compare/una-by-polydom-vs-hotel-bookingcenter) - [Una by Polydom vs ALICE](https://www.g2.com/compare/alice-alice-vs-una-by-polydom) - [Una by Polydom vs Zenya.io](https://www.g2.com/compare/una-by-polydom-vs-zenya-io) - [Una by Polydom vs Akia](https://www.g2.com/compare/akia-vs-una-by-polydom) - [Una by Polydom vs HelloShift](https://www.g2.com/compare/helloshift-vs-una-by-polydom) - [Una by Polydom vs VirtualConcierge](https://www.g2.com/compare/una-by-polydom-vs-virtualconcierge) - [Una by Polydom vs INTELITY](https://www.g2.com/compare/intelity-vs-una-by-polydom) - [Una by Polydom vs FCS Concierge Services Management](https://www.g2.com/compare/fcs-concierge-services-management-vs-una-by-polydom) ### 10. [FCS Concierge Services Management](https://www.g2.com/products/fcs-concierge-services-management/reviews) By FCS Solutions **Average Rating:** 4.0/5 **Total Reviews:** 1 Comprehensive concierge application supporting information and bookings for attractions, events, tours and restaurants, as well as luggage, parcel and transportation operations. Categories in common with Aiello Voice Assistant (AVA): [Concierge](https://www.g2.com/categories/concierge) **Compare:** [Aiello Voice Assistant (AVA) vs FCS Concierge Services Management](https://www.g2.com/compare/aiello-voice-assistant-ava-vs-fcs-concierge-services-management) **Compare FCS Concierge Services Management with other alternatives:** - [FCS Concierge Services Management vs Touch Stay](https://www.g2.com/compare/fcs-concierge-services-management-vs-touch-stay) - [FCS Concierge Services Management vs hotel BookingCenter](https://www.g2.com/compare/fcs-concierge-services-management-vs-hotel-bookingcenter) - [FCS Concierge Services Management vs ALICE](https://www.g2.com/compare/alice-alice-vs-fcs-concierge-services-management) - [FCS Concierge Services Management vs Zenya.io](https://www.g2.com/compare/fcs-concierge-services-management-vs-zenya-io) - [FCS Concierge Services Management vs Akia](https://www.g2.com/compare/akia-vs-fcs-concierge-services-management) - [FCS Concierge Services Management vs HelloShift](https://www.g2.com/compare/fcs-concierge-services-management-vs-helloshift) - [FCS Concierge Services Management vs VirtualConcierge](https://www.g2.com/compare/fcs-concierge-services-management-vs-virtualconcierge) - [FCS Concierge Services Management vs INTELITY](https://www.g2.com/compare/fcs-concierge-services-management-vs-intelity) - [FCS Concierge Services Management vs Una by Polydom](https://www.g2.com/compare/fcs-concierge-services-management-vs-una-by-polydom) ## Explore Articles - [How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms) - [What is the top-rated PDF editor for enterprise use?](https://www.g2.com/discussions/what-is-the-top-rated-pdf-editor-for-enterprise-use) - [Best partner management system for increasing revenue](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue) - [What platforms do you use to build online communities](https://www.g2.com/discussions/are-there-platforms-to-build-engaging-online-communities) - [Best platforms for integrating content analytics with CMS](https://www.g2.com/discussions/which-are-the-best-platforms-for-integrating-content-analytics-with-cms) - [Intranet software that integrates with office 365](https://www.g2.com/discussions/intranet-software-that-integrates-with-office-365) ## Spotlight Categories - [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) - [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management) - [Video Editing Software](https://www.g2.com/categories/video-editing)