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Una by Polydom Reviews & Product Details

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Managing constant inquiries, multiple languages, and OTA commissions can overwhelm teams. Una responds instantly via voice, phone, and chat with natural, human-like conversations, ensuring no request is missed. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. Book a demo to see Una in action: https://polydom.ai

Seller

Polydom Inc.

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Una by Polydom Community

Overview by

Lubov Kopylenko

Una by Polydom Media

Una by Polydom Demo - Talk to Una on Our Website: https://polydom.ai/

On our website you can speak directly with Una, our AI digital employee. We do this so you can see how well she understands hotel and vacation rental operations in real time. If she can present herself, answer your questions and sell her own services, imagine how she will sell for you. One live d...

Una by Polydom Demo - Operational AI: Production-Ready for Hotels & Rentals

This service brings you Una, an AI digital employee already battle-tested in real hotel and vacation rental operations. You get a mature, self-improving AI with proven unit economics, typically automating the work of several staff.

Una by Polydom Demo - From Phone to WhatsApp: Una Handles It

Implement Una so guests reach the same smart “person” everywhere: phone, WhatsApp, Telegram, email, website widget, QR codes and lobby kiosks. Una is voice-first, multilingual and plugged into your PMS/CRM. She routes calls, answers questions and books stays 24/7 without adding new headcount.