This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
Virtual concierge makes it easy to manage hotel, book customers, change reservations, and increased customer satisfaction! Originally I thought it would take away from the current jobs offered but it has assisted and enhanced the staffs performance and productivity without replacing their joor making them obsolete. Perfect balance of tech, convenience, and productivity. Review collected by and hosted on G2.com.
There are a few glitches but customer service is helpful in sorting these out in a timely fashion. Had to stop using recently due to ownership changes but still would recommend. Review collected by and hosted on G2.com.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
Validated through a business email account
Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.
