

Automate and track handling of guest requests, complaints and internal work orders from assignment to escalation and follow up.

Comprehensive concierge application supporting information and bookings for attractions, events, tours and restaurants, as well as luggage, parcel and transportation operations.

Optimise and coordinate your housekeeping and cleaning operations across your guest rooms and public areas.

A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub capabilities with all major PMS and PABX systems in the market.

Robust voice and digital messaging system compatible with all major PMS and PABX systems in the market.

FCS CosmoPMS is easy-to-use property management system designed for small hotels from the ground up.

Know the workings of your property in and out.

Placing seamless staff communications within reach.

FCS1 brings together the best technical know-how of FCS’ hospitality solutions into a single app – designed to meet any hotel’s ever-changing needs. FCS1 covers the spectrum of your operations – from cleaning and service delivery to incidents and overall maintenance. With state-of-the-art technology tailored to every property and a simple user interface, FCS1 is as easy to use as it is easy to implement. Made by hoteliers, For hoteliers.



FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries. Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS' hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance. FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API - allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively. Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry.