Agorapulse Reviews & Product Details

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Here are six features that customers love most about Agorapulse: 1. Unified social inbox: Easily manage all your social media messages, comments, and reviews in one place. 2. Intuitive publishing: Plan, collaborate, and schedule content seamlessly across all your social channels. 3. Insightful analytics: Receive beautiful, actionable reports in PDF and CSV formats that show what's working — and what isn’t. 4. Social listening: Discover trends and insights about your brand — and your competitors. 5. Award-winning support: Benefit from fast, friendly assistance with industry-leading response times. 6. Exclusive Social Media ROI tool: Prove the value of your social media strategy by tracking top-performing platforms, content, and even team members. Agorapulse also offers free tools for social media managers, including Facebook Ads Report and Social Trends.

Seller

Agorapulse

Discussions

Agorapulse Community

Languages Supported

German, English, French, Spanish

Overview by

Sebastien Gendreau (Head of Product)

Pricing

Pricing provided by Agorapulse.

Free

1 User

Custom

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Agorapulse Integrations

(2)

Integration information sourced from real user reviews.

Agorapulse Media

Find trends in your social media performance and get actionable insights on how to improve results.

Publish to several social networks at once, tweak the post for each network, and preview it in real time. Collaborate through approval workflows and share content calendar with internal and external stakeholders through shared calendar feature. Then schedule or queue it -- or publish it right away.

Equip yourself with everything needed to easily manage all your organic and paid post comments, mentions, private messages, and reviews from one place.

Create actionable searches to find out what everyone’s saying about you—and your competitors. Monitor social networks and capture conversations across thousands of news websites and millions of blogs.

Discover the organic reach, paid reach (Facebook only), total reach, clicks, and number of engaged users for your content.

Shared Calendar users can accept, reject, or give feedback on individual posts. You and your clients can also view the entirety of your scheduled, published, to-approve, and rejected content.

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Tatiana D.

Social media moderator

Mid-Market (51-1000 emp.)

4/24/2026

"Centralized Social Management with Some Reporting Hiccups"

4.5/5

What do you like best about Agorapulse?

I like how the inbox system is set up in Agorapulse. It's easy to track what has been replied to and what still needs attention, which helps me to stay organized throughout the day. When dealing with a high volume of interactions, having that kind of structure really makes a difference. I also love the speed and efficiency of how quickly replies are sent out. It keeps me on a fast reading pace and doesn't slow me down. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

It takes a while for the system to show how many comments I've done, and I normally have to wait, like, four hours. Sometimes the amount that is being displayed is not accurate. Review collected by and hosted on G2.com.

Marijke B.

Communication & Social Media Manager

Small-Business (50 or fewer emp.)

2/18/2026

"Centralized, Intuitive Social Management with Clear Analytics and Responsive Support"

4.5/5

What do you like best about Agorapulse?

What I like best about Agorapulse is how everything is centralized in one place, making daily management much easier. The moderation features allow us to categorize incoming messages, which helps qualify conversations and adds valuable KPIs for client reporting. It’s intuitive, easy to use, great for sharing calendars with clients, offers clear analytics, and the customer support team is always responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

The mobile experience can sometimes feel less smooth than the desktop version Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

3/17/2026

"Efficient Multi-Account Management with Room for Improvement in Reporting and Technical Issues"

3.5/5

What do you like best about Agorapulse?

What we like most about Agorapulse is its centralized system, which makes it easy to manage multiple accounts in one place. As we handle more than 10 client accounts, this significantly improves our day-to-day efficiency.

The platform’s features, such as scheduling and reporting, are generally reliable, and the calendar UI is clear and intuitive, making it easy to plan and manage content. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

There is some room for improvement in terms of reporting. We categorize content using labels and analyze performance based on those categories, but the platform does not always allow us to fully customize reports according to these labels.

Additionally, we are currently experiencing publishing issues where scheduled posts are not going live on time. We have raised a ticket and requested an investigation, and this issue needs to be resolved as soon as possible. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Managing multiple accounts across different platforms was time-consuming and difficult to organize. Agorapulse solves this by centralizing account management, which streamlines our workflow and saves time.

It also allows us to plan, schedule, and monitor content more efficiently, while providing performance insights that support quicker and more informed decision-making. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/30/2025

"Persistent reporting bug, continued billing, and no refunds despite notice"

0/5

What do you like best about Agorapulse?

Reporting features helpful, if accurate.

Support replied but ultimately didn't lead to a resolution. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

A critical Instagram Stories reporting bug persisted for months (since about April 2025 in our case), resulting in inaccurate or incomplete data.

Despite written notice to halt billing until the bug was fixed, charges continued.

The proposed “resolution” was one month of credit and penalty‑free early termination—no refunds for months of unusable reporting.

Refund discussions were repeatedly deferred until “after the bug is fixed,” which never happened for us. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

We needed reliable social reporting for clients and internal performance tracking. Because the Stories data was unreliable, we had to create manual workarounds and double‑check metrics, increasing workload and undermining campaign analysis. Net impact was negative due to rework and lost confidence in the data. Review collected by and hosted on G2.com.

Naiquan S.

Social Media Manager

Mid-Market (51-1000 emp.)

7/31/2025

"Solid Social Management Platform with Room to Grow"

3.5/5

What do you like best about Agorapulse?

Agorapulse makes it incredibly easy to manage multiple social media accounts in one place. The interface is clean, scheduling is intuitive, and I like how the inbox feature helps consolidate all social replies and DMs into a single dashboard. Reporting tools are also pretty strong, and it's great for presenting client-ready insights quickly. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

The platform can feel a bit rigid when it comes to custom workflows, especially if you're managing a high volume of content across teams. Sometimes the approval process feels clunky, and there have been occasional lags when loading large asset libraries or switching between client workspaces. Integration options are decent, but I’d love to see more automation flexibility. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Agorapulse helps streamline our social media workflow by combining publishing, engagement, and reporting tools into a single platform. This reduces time spent switching between networks and allows our team to manage multiple accounts more efficiently. The shared inbox also ensures we don’t miss any key messages or comments, especially during campaigns or live events. It’s a real time-saver and helps us stay organized across clients and internal channels. Review collected by and hosted on G2.com.

Danielle W.

CEO

Small-Business (50 or fewer emp.)

2/9/2026

"Best-in-Class Reporting, But Customer Service Needs Improvement"

3.5/5

What do you like best about Agorapulse?

The reporting is the best thing about Agorapulse! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

The customer service could use a lot of improvement. Their knowledge base varies widely. Review collected by and hosted on G2.com.

Tim B.

Training Coordinator

Mid-Market (51-1000 emp.)

6/24/2025

"Game-Changer for B2B Manufacturing: 25,000,000% Growth in Social Media Performance"

5/5

What do you like best about Agorapulse?

The reporting features are absolutely a game-changer and my favorite part of Agorapulse. I can customize reports for weekly and monthly analysis and consolidate metrics across all platforms, which makes it easy to present clear data to leadership. The scheduling capabilities have been transformative too - I can plan content days in advance instead of having to post in real-time across multiple platforms. The mobile app is also invaluable, allowing me to capture and share content on the fly when I see something worth posting. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

No dark mode. This is genuinely a minor complaint at best, I just really like dark mode apps. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Before Agorapulse, I was drowning in the scheduling nightmare of managing Facebook, Instagram, Twitter, and LinkedIn separately, often having to be present at specific times just to publish content. I was also struggling with disparate analytics from multiple platforms that made it nearly impossible to demonstrate value to leadership. Agorapulse solved both of these problems completely. Now I have all my social media posts planned days ahead, and I can generate comprehensive reports that helped convince skeptical leadership of social media's value. We've achieved 175% year-over-year engagement growth and 2.5x overall growth on Facebook and LinkedIn. Most importantly, I've gotten some of my time back, which is huge when you're a team of one wearing multiple hats. Review collected by and hosted on G2.com.

Bianka B.

Président

Small-Business (50 or fewer emp.)

7/18/2025

"Great tool for social media management"

5/5

What do you like best about Agorapulse?

Agorapulse is an essential tool for social media management. We use it daily at Effet B and particularly appreciate its intuitive interface, comprehensive features (scheduling, moderation, reporting), and the clarity of the reports. The calendar is very well designed, the unified inbox tool saves us valuable time, and the customer service is always quick and efficient. It is a reliable platform that allows us to better collaborate as a team and optimize our social strategies.

I highly recommend Agorapulse to any agency or SME looking to structure and simplify their social media management. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Although the reports are clear and easy to use, some advanced metrics or customization options (notably for comparative or segmented reports) may be limited compared to other platforms more oriented towards "data analytics." Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Agorapulse allows us to centralize the management of all our social networks on a single platform. It saves us valuable time thanks to easy content scheduling, effective moderation of messages and comments, as well as performance tracking through clear reports. The tool also improves collaboration among our team members by facilitating the approval of posts and task tracking. It reduces errors, increases our productivity, and allows us to better serve our clients. It has become a cornerstone of our daily digital marketing management. Review collected by and hosted on G2.com.

Dalia A.

Media Production Section Head

Mid-Market (51-1000 emp.)

12/8/2025

"Outstanding Support Team Makes All the Difference"

5/5

What do you like best about Agorapulse?

The support team is highly responsive, and the tool is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Nothing comes to mind at the moment. I’ve been using Agorapulse for over six years, and every issue I’ve raised in the past has been addressed and resolved. Review collected by and hosted on G2.com.

Lindsey C.

Social Media Coordinator

Mid-Market (51-1000 emp.)

4/29/2025

"Amazingly Helpful"

4.5/5

What do you like best about Agorapulse?

I love the ability to monitor and respond to multiple social media platforms all in one space. I love that I can group the profiles and organize it. The queue feature is great. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

There are some aspects that I wish were easier to customize (like labels) and I wish there was an integration that allowed links on FB and IG stories. I also wish Pinterest reporting were available. I would love to be able to batch label a group of posts. I wish I could listen for keywords in more spaces Review collected by and hosted on G2.com.