Agorapulse Reviews & Product Details

What I like best about Agorapulse is how everything is centralized in one place, making daily management much easier. The moderation features allow us to categorize incoming messages, which helps qualify conversations and adds valuable KPIs for client reporting. It’s intuitive, easy to use, great for sharing calendars with clients, offers clear analytics, and the customer support team is always responsive and helpful. Review collected by and hosted on G2.com.

The mobile experience can sometimes feel less smooth than the desktop version Review collected by and hosted on G2.com.

Reporting features helpful, if accurate.

Support replied but ultimately didn't lead to a resolution. Review collected by and hosted on G2.com.

A critical Instagram Stories reporting bug persisted for months (since about April 2025 in our case), resulting in inaccurate or incomplete data.

Despite written notice to halt billing until the bug was fixed, charges continued.

The proposed “resolution” was one month of credit and penalty‑free early termination—no refunds for months of unusable reporting.

Refund discussions were repeatedly deferred until “after the bug is fixed,” which never happened for us. Review collected by and hosted on G2.com.

Agorapulse makes it incredibly easy to manage multiple social media accounts in one place. The interface is clean, scheduling is intuitive, and I like how the inbox feature helps consolidate all social replies and DMs into a single dashboard. Reporting tools are also pretty strong, and it's great for presenting client-ready insights quickly. Review collected by and hosted on G2.com.

The platform can feel a bit rigid when it comes to custom workflows, especially if you're managing a high volume of content across teams. Sometimes the approval process feels clunky, and there have been occasional lags when loading large asset libraries or switching between client workspaces. Integration options are decent, but I’d love to see more automation flexibility. Review collected by and hosted on G2.com.

The reporting is the best thing about Agorapulse! Review collected by and hosted on G2.com.

The customer service could use a lot of improvement. Their knowledge base varies widely. Review collected by and hosted on G2.com.

The reporting features are absolutely a game-changer and my favorite part of Agorapulse. I can customize reports for weekly and monthly analysis and consolidate metrics across all platforms, which makes it easy to present clear data to leadership. The scheduling capabilities have been transformative too - I can plan content days in advance instead of having to post in real-time across multiple platforms. The mobile app is also invaluable, allowing me to capture and share content on the fly when I see something worth posting. Review collected by and hosted on G2.com.

No dark mode. This is genuinely a minor complaint at best, I just really like dark mode apps. Review collected by and hosted on G2.com.

Agorapulse is an essential tool for social media management. We use it daily at Effet B and particularly appreciate its intuitive interface, comprehensive features (scheduling, moderation, reporting), and the clarity of the reports. The calendar is very well designed, the unified inbox tool saves us valuable time, and the customer service is always quick and efficient. It is a reliable platform that allows us to better collaborate as a team and optimize our social strategies.

I highly recommend Agorapulse to any agency or SME looking to structure and simplify their social media management. Review collected by and hosted on G2.com.

Although the reports are clear and easy to use, some advanced metrics or customization options (notably for comparative or segmented reports) may be limited compared to other platforms more oriented towards "data analytics." Review collected by and hosted on G2.com.

The support team is highly responsive, and the tool is very easy to use. Review collected by and hosted on G2.com.

Nothing comes to mind at the moment. I’ve been using Agorapulse for over six years, and every issue I’ve raised in the past has been addressed and resolved. Review collected by and hosted on G2.com.

I love the ability to monitor and respond to multiple social media platforms all in one space. I love that I can group the profiles and organize it. The queue feature is great. Review collected by and hosted on G2.com.

There are some aspects that I wish were easier to customize (like labels) and I wish there was an integration that allowed links on FB and IG stories. I also wish Pinterest reporting were available. I would love to be able to batch label a group of posts. I wish I could listen for keywords in more spaces Review collected by and hosted on G2.com.

For my agency Agorapulse does everything we need and more! It has an excellent, thorough and clean user experience and its features and functionality are constantly evolving to keep up with the continuous changes within each social media platform. It's also extremely easy to connect and get started and then integrate into your workflow.

I especially love their comprehensive reporting, it's great for clients and it makes me look good, as though i've put in a great deal of work - but Agorapulse is really doing it all for me!

I've been using Agorapulse for over 12 years now, and although I have tested almost all social media management platforms over the years (as I needed to stay up to date with whats out there, know what others do and be able to recommend suitable programs for clients of all different sizes and needs, in my workshops and coaching sessions) but for me Agorapulse always wins in every category, any many of my clients also come to this conclusion quickly.

Lastly, and most importantly I need to mention the customer service... absolutely second. to. none! seriously! You will not find a team that is more efficient and dedicated and actually CARES about the service they provide and their customers, and what they need. Their communication and genuine people who they have on their team mean a lot to my business as i'm always confident they'll have my back and help when needed or resolve an issue.

Stop shopping for the best social media management platform - you just found it. Review collected by and hosted on G2.com.

Honestly nothing. Maybe it is a little expensive for some people, but once you fully grasp its capabilities and what it can do for you, you'll see it's worth its weight in gold. Review collected by and hosted on G2.com.

We have been using Agorapulse for several years, and this platform simplifies the management of our social networks by centralizing all our accounts in one place, particularly on Facebook, Instagram, X, and LinkedIn.

In my opinion, there are three major positive points:

- The ability to schedule content in one place: This allows for an overview and complete control over what is broadcasted, with the option to reschedule the publication if necessary. There is a calendar that allows you to see everything that is or has been broadcasted.

- Teamwork: Although I am the only one scheduling the content of the publications, several of us respond to messages from our subscribers. This allows everyone to get involved on the platform, to track who responds to which message, and to be more responsive in our replies.

- Statistics: When we want to check the performance of our pages or publications, all the statistics are accessible in one place, which saves us time.

Finally, this platform is also very intuitive and easy to use, making it accessible to almost everyone. There is also customer support that can assist us in case of problems and proactively via an integrated chat tool. Review collected by and hosted on G2.com.

There is not really a major flaw with this platform, what I can regret, for example, are currently the limitations in using LinkedIn on the platform, probably due to some technical blocks from the LinkedIn platform. For this social network, it is sometimes necessary to go directly to the platform rather than through Agorapulse. Review collected by and hosted on G2.com.