ADP Payroll Services Reviews & Provider Details

Yes, Definitely Review collected by and hosted on G2.com.

It is easy to use and have options to download salary slip, to view salary slip, can get form no. 16, Review collected by and hosted on G2.com.

Great service and price Review collected by and hosted on G2.com.

Personal assistance, great service, by phone and in person Review collected by and hosted on G2.com.

Use them Review collected by and hosted on G2.com.

Paying my employees. makes it easier to run my business Review collected by and hosted on G2.com.

ADP takes care of so much of our payroll needs, from remitting to the proper agencies and producing a smooth transfer to employee accounts. Review collected by and hosted on G2.com.

Stay away from ADP Review collected by and hosted on G2.com.

We have had a frustrating and disappointing experience with ADP regarding their handling of a California EDD tax claim against our business. Over the past three years, we have relied on ADP for payroll services, and when we requested their review and investigation into the state’s claim that we owed significant taxes and penalties, their response was abysmal.

Every time we contacted customer service, we were met with confusion—representatives never seemed to know what was going on with our case. There was no direct way to communicate with their tax department, and despite repeated assurances that they were “handling it,” they could never provide a timeline or concrete updates. Even after requesting a call back from the tax department or a supervisor, we never received one.

It became evident that much of their customer service was outsourced offshore, and communication was often difficult due to language barriers. The lack of accountability and transparency in their process has been incredibly frustrating. Given our experience, we strongly caution other businesses against using ADP for payroll services. Their poor customer service and potential mistakes in tax handling could result in significant financial and administrative headaches. Review collected by and hosted on G2.com.

Provides Pay slips for Citco employees Review collected by and hosted on G2.com.

Just skip ADP. Do not waste your money and time. Review collected by and hosted on G2.com.

Worst customer service and arrogant attitude. Looking for alternatives as ADP service seemed not worthy. I have personally escalated almost 3 times so far and issues keep happening. They do not bother to respond in time or help in any way. I strongly do not recommend ADP. Review collected by and hosted on G2.com.

The whole migration was very messy. We were promised an easy migration with little input, as the ADP team would do all the work. This was so far from the truth. There were lots of clerical mistakes. Some employees didn't get paid. The new timeclock continuously malfunctions and loses clock in times. The Timekeeping app keeps on making mistakes with pay periods. The payroll software keeps changing and making errors in the time period. ADP can't fix a faulty time period in the Timecard section. Was previously with Paychex and the service/tools were much better Review collected by and hosted on G2.com.

My advice would be to not even start considering them for your payroll needs. Review collected by and hosted on G2.com.

ADP didn't solve our payroll issues but caused many. As a scale-up operating in DE, UK, FR, and US, we expected ADP to streamline our payroll process. Instead, we faced slow support, unaddressed requests, and misinformation. Their service significantly hindered our operations. Review collected by and hosted on G2.com.