--- title: ADP Payroll Services Reviews meta_title: 'ADP Payroll Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 272 reviews by the users' company size, role or industry to find out how ADP Payroll Services works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 272 scale: '5' date_modified: '2026-07-12' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # ADP Payroll Services Reviews **Vendor:** ADP **Category:** [Payroll Services](https://www.g2.com/categories/payroll-services) **Average Rating:** 4.0/5.0 **Total Reviews:** 272 ## About ADP Payroll Services Get payroll services built for businesses your size. ## ADP Payroll Services Reviews ### 1. All-in-one platform for all payroll services **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about ADP Payroll Services?** I like that it is easy to use, everything is in one easy-to-find place and it always functions as it should. **What do you dislike about ADP Payroll Services?** Our personal platform has one glitch that is frustrating, the icons on the homepage do not navigate to anywhere. **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP allows us to easily manage all of our employee's schedules and pay without issue. ### 2. Everything you Need in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2018 **Describe the project or task ADP Payroll Services helped with:** We decided to switch all our payroll software over to ADP and it was something that I was dreading but the team they sent to help us get everything set up was amazing. It was a process that could have been completely overwhelming but they made it easy and walked us through every step of the process, even going as far as to show us common issues/problems that could arise and how to navigate them. **What do you like best about ADP Payroll Services?** I love that everything is all together and streamlined. I can go back and check when an employee missed, the reason, whether it was a vacation day and it shows me how many days that employee has remaining as well as when the renewal will take place for their vacation time. **What do you dislike about ADP Payroll Services?** The system can be a little complicated to navigate and sometimes it is slow to complete certain tasks. I feel this could be a potential issue with any type of software but it is the only real complaint I have as of now. **Recommendations to others considering ADP Payroll Services:** I can't say enough nice things, this makes a lot of aspects of my job easier and helps keep our payroll running smoothly. **What problems is ADP Payroll Services solving and how is that benefiting you?** This helps keep our payroll process running smoothly, it cuts down on errors and time spent working on certain tasks. Having this tool really does make keeping up with our company's payroll so much easier ### 3. I love ADP payroll service **Rating:** 5.0/5.0 stars **Reviewed by:** Salinda L. | Housekeeping inspector, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about ADP Payroll Services?** They are on point when it comes to delivering my check on time. **What do you dislike about ADP Payroll Services?** If a an issue may arrive there ain't a single apd agent that you can get help from due to your employer owns your information and would be the one to ask any questions. **Recommendations to others considering ADP Payroll Services:** It's a global pay roll service that is the best on the industry. **What problems is ADP Payroll Services solving and how is that benefiting you?** My they add up and tally up all of my work hours and they issue my pay check. ### 4. Horrible service **Rating:** 0.0/5.0 stars **Reviewed by:** Carolyn L. | Entertainer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about ADP Payroll Services?** I do like that every setting is date driven. I can set a function for the future and not worry that it will take effect sooner than that date. **What do you dislike about ADP Payroll Services?** I find that I have to explain things to 4 or 5 different people and explain it in 10 different ways before someone (ANYONE!!) can help me. **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP has not solved any of our annoyances with our previous payroll provider. In fact, they created more issues than we ever had before. I am so sorry we switched to ADP and regret it every single day I have to use their system. ### 5. ADP team supporting with BlueJeans **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael Angel M. | Principal Consultant - OnePay Global Team member, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2023 **What do you like best about ADP Payroll Services?** ADP team has a good knowledge and experience with BlueJeans **What do you dislike about ADP Payroll Services?** Really I have not negative issues about ADP team **Recommendations to others considering ADP Payroll Services:** Consider cost of services and level of ADP consultants involved in the project **What problems is ADP Payroll Services solving and how is that benefiting you?** Issues related to communication between several teams in different locations ### 6. Easy and straightforward payroll solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about ADP Payroll Services?** Clean, straightword, and clear-- it has one job and it does that job well. **What do you dislike about ADP Payroll Services?** The design could be much more updated, and honestly the interface could be a tad bit cluttered. **What problems is ADP Payroll Services solving and how is that benefiting you?** Helping employees check their past payroll information, see upcoming checks, as well as see any deducations for where their money is going to. ### 7. ADP Payroll Services **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ADP Payroll Services?** One of the most helpful ADP offerings is that it allows you to store data from previous payrolls and copy it to ensure accuracy in salaried employees. ADP also sends reminders when it is time to do payroll. **What do you dislike about ADP Payroll Services?** I dislike the password changes that are required every 3-6 months. **Recommendations to others considering ADP Payroll Services:** If you want to streamline your payroll service, ADP is the product for you. **What problems is ADP Payroll Services solving and how is that benefiting you?** We are solving the monatanous task of twice monthly payroll by using the ADP automated systems they provide. ### 8. ADP makes my job easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about ADP Payroll Services?** The most helpful feature, or the one I like best, is being able to easily access prior payroll periods. The information is quickly uploaded. I can also change pertinent personal information with ease. **What do you dislike about ADP Payroll Services?** There isn't really anything I dislike about adp payroll services. One thing I would like to see changed is the two-step verification that's required once I'm already in the system and needing to access/change particular info. **Recommendations to others considering ADP Payroll Services:** I definitely recommend ADP payroll services. The ease of access and ease of use helps greatly when I'm in a hurry! **What problems is ADP Payroll Services solving and how is that benefiting you?** Tracking employee time via the time clock option as well as the ease of use regarding the app for individual employees. The running calculations make running payroll so much easier for me. ### 9. ADP Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ADP Payroll Services?** The timeliness of getting payroll out and deposited into the employees accounts is great. **What do you dislike about ADP Payroll Services?** There are times when our representative is not as responsive and sometimes not very business like The reporting function could be better You have to go to a number of places to find things, would like to be able to do a one-stop shop in a tab that pertains to what I am doing at the time. **Recommendations to others considering ADP Payroll Services:** Every program will have something you like and do not like. All in all it is one of the better ones to work with. **What problems is ADP Payroll Services solving and how is that benefiting you?** As of this time, I do not have any problems out there that ADP is resolving for me. ### 10. ADP **Rating:** 4.5/5.0 stars **Reviewed by:** Lydia J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about ADP Payroll Services?** The sales reps do not change every 6 months, like their competitors. **What do you dislike about ADP Payroll Services?** When you get a new rep, you must train the new rep. There is no retained customer information at the corporation. **Recommendations to others considering ADP Payroll Services:** How many marketings will you get from ADP? I get very few, which is a good thing. Paychex sends at least two a week. **What problems is ADP Payroll Services solving and how is that benefiting you?** Saving time and tax compliance. ### 11. Excellent customer service, little to no hold time. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris J. | Home Health Agency Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **Describe the project or task ADP Payroll Services helped with:** ADP helps us with processing our weekly payroll for our 50 employees. **What do you like best about ADP Payroll Services?** I appreciate how user-friendly the interface is. Their support team is very friendly and has always assisted me on the same call. **What do you dislike about ADP Payroll Services?** I really can't say anything I don't like about ADP and its services. **Recommendations to others considering ADP Payroll Services:** Give them a try, you will not be dissapointed!! **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP has solved our direct deposit problems, this is a tremendous benefit to our employees. ### 12. Great Payroll System! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about ADP Payroll Services?** The system itself is very user friendly as easy to use. It even allows the movers to view their hours on the mobile app. **What do you dislike about ADP Payroll Services?** I haven't found anything that I dislike thus far. **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP helps our business as well as our employees keep track of their work time. It makes it easy to track hours and pay our employees weekly via direct deposit. ### 13. Payroll Expert **Rating:** 4.5/5.0 stars **Reviewed by:** Santhosh S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about ADP Payroll Services?** The processing of the payrolls every month on time **What do you dislike about ADP Payroll Services?** As of no issues or dislikes about the ADP **What problems is ADP Payroll Services solving and how is that benefiting you?** It is solving the payroll queries ### 14. ADP Payroll **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **Describe the project or task ADP Payroll Services helped with:** ADP services assisted with the company's payroll processes and timekeeping (eTime). **What do you like best about ADP Payroll Services?** I like the reports that could be run out of the system; it made things easier. **What do you dislike about ADP Payroll Services?** It is inconvenient when the window for the program times out and closes really soon. **Recommendations to others considering ADP Payroll Services:** It really depends on what your business needs are. I'm aware of companies that primarily use ADP services to process their payroll for them. It's also helpful to leverage their expertise when issues arise. **What problems is ADP Payroll Services solving and how is that benefiting you?** We use ADP to process our payroll for US employees. ### 15. THE BEST EVER PAYROLL PORTAL I HAVE CAME ACROSS IN MY CORPORATE JOURNEY AND ITS JUST FANTASTIC **Rating:** 5.0/5.0 stars **Reviewed by:** Pushkar R. | Catalog lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ADP Payroll Services?** ITS RELIABILITY AND ACCESSIBILITY AND EASY TO MAINTAIN SOLUTION REGARDING MY PAYROLL ISSUES **What do you dislike about ADP Payroll Services?** ITS BEST OVERALL AND THERE SI NO DRAWBACKS **What problems is ADP Payroll Services solving and how is that benefiting you?** ITS HELPFUL TO UNDERSTAND OUR COMPENSTAION PLAN FOR THE ANNUAL YEAR AND ALSO HELP US ACCESS OUR PAYSLIPS WITHIN THE SECONDS ITS JUST AND FANTASTIC SERVICE ### 16. Terrible Service, Completely Unreliable **Rating:** 0.0/5.0 stars **Reviewed by:** Logan A. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2023 **What do you like best about ADP Payroll Services?** Processing of Payroll, updates of legislation notfication **What do you dislike about ADP Payroll Services?** Their support is terrible, it's like talking to an automated voice recording. By far the most frustrating support service I've ever used. Their ability consistenelty repeat there mistake and make your payroll process harder than it needs to be. **Recommendations to others considering ADP Payroll Services:** Look elsewhere. **What problems is ADP Payroll Services solving and how is that benefiting you?** Payroll Provider ### 17. Love ADP Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Karly M. | Onboarding Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **Describe the project or task ADP Payroll Services helped with:** My entire organization uses ADP Payroll to manage time and payment methods. **What do you like best about ADP Payroll Services?** It allows you to have access to any and all important information regarding your pay. **What do you dislike about ADP Payroll Services?** I wish there was an option to get paid early like other services offer. **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP Payroll helps me and my fellow employees get paid on time and in a safe and secure way each and every month. ### 18. The premier human capital management software **Rating:** 5.0/5.0 stars **Reviewed by:** Frank C. | Payroll Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about ADP Payroll Services?** ADP is a great partner in handling our payroll from paying our employees to filing our taxes. **What do you dislike about ADP Payroll Services?** At times I guess one of the downsides would be not having complete control over the software and depending on a third party to get something done but if you have a great partner and relationship with that partner it shouldn't a problem. **Recommendations to others considering ADP Payroll Services:** Do your research and speak with other organizations that are using ADP. Be an active participant during implementation with whatever vendor you choose. **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP manages our workforce from onboarding to retirement. They handle every aspect from record keeping to wage payment. ### 19. More companies should us this software, it's a necessity! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about ADP Payroll Services?** It is easy to use, and the two-factor authentication feature is a nice touch. I can also very easily change my direct deposit location with the click of a button. At my other company, I had to manually send in the request and wait for them to get back to me, this is just so easy. **What do you dislike about ADP Payroll Services?** The only drawback I have is that the software seems a little outdated, it lacks a modern touch that would be nice to see. The font looks dreary and old, but that is something I can easily look passed. **Recommendations to others considering ADP Payroll Services:** You will never look back, it's so easy to use and gets rid of all the headaches surround payroll. **What problems is ADP Payroll Services solving and how is that benefiting you?** - Allows me to view my pay statements and answer any questions regarding my direct deposit amount - Ease of mind when I see a clear breakdown of my pay statement - Don't need to guess how much I am being deducted for insurance, contributions, etc. it's all written out ### 20. Stay away from ADP **Rating:** 0.0/5.0 stars **Reviewed by:** Michael S. | Attorney at Law, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about ADP Payroll Services?** Integrates with my Simple IRA plan, which was already with ADP. **What do you dislike about ADP Payroll Services?** Basically everything else. The dashboard is bad; I cannot terminate employees that were already terminated with my prior provider and ADP staff refuses to fix it; I keep getting asked for tax info the transition person was supposed to provide; and lastly now I am told they screwed up and have not be paying the taxes yet they would not cover any penalties or interest. **What problems is ADP Payroll Services solving and how is that benefiting you?** None. Literally nothing are they stepping up to the plate to fix, let alone taking responsibility for their errors. ### 21. Decent Payroll system - easy to use for things such as PTO and days off **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew L. | Sr People Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about ADP Payroll Services?** ADP is very easy to use. It's not "sexy" but it works well, front and back end. The time off functionality works pretty well, as well, and payroll elections are straight forward. **What do you dislike about ADP Payroll Services?** The time-off functionality is a little challenging to get the hold off at first but at the end of the day, it does what we need it to. **Recommendations to others considering ADP Payroll Services:** Great for ease of use and quick to adapt. **What problems is ADP Payroll Services solving and how is that benefiting you?** Allows employees to log payroll elections, view past paychecks, and use for PTO and time off. This is a crucial system when your HRIS isn't robust enough to handle payroll/time off. ### 22. ADP payroll is a great option for managing payrolls **Rating:** 4.0/5.0 stars **Reviewed by:** Saqib M. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about ADP Payroll Services?** I like the Tax calculator the most because it helps me calculate Taxes so that I don't get them wrong. **What do you dislike about ADP Payroll Services?** I can't think of anything in it that wasn't helpful because it has been crafted really well to fit all the needs **Recommendations to others considering ADP Payroll Services:** If you are looking for Payroll Services which are Simple, Straightforward, and Useful, ADP is one of the best options you can get. **What problems is ADP Payroll Services solving and how is that benefiting you?** Simplifying Tax Returns and Downloading Payslips. ### 23. ADP Payroll Services review **Rating:** 5.0/5.0 stars **Reviewed by:** Julie Ann M. | hr admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about ADP Payroll Services?** ADP platform is straightforward to use, perfect for Business **What do you dislike about ADP Payroll Services?** Sometimes calling client services takes a few minutes of wait time **Recommendations to others considering ADP Payroll Services:** If you want comprehensible service for payroll needs, ADP payroll services are highly recommended **What problems is ADP Payroll Services solving and how is that benefiting you?** calculating tax for employees - very easy-to-use platform ### 24. Easy to navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about ADP Payroll Services?** What I like best about ADP is that it is user-friendly and easy to navigate. Being able to cusomize reports is nice! I like that our employees can use this program as well, no problem. **What do you dislike about ADP Payroll Services?** I don't like that there are multiple customer service numbers as opposed to just one. Either way, I like that they can direct me to the correct department and fix my issue. **Recommendations to others considering ADP Payroll Services:** Easy to navigate! **What problems is ADP Payroll Services solving and how is that benefiting you?** Customer service has many departments, each with its number. When I call, they direct me to the correct department to further assist me with what ever issue i have. ### 25. Worse Experience. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **Describe the project or task ADP Payroll Services helped with:** Switch worker's comp to another company, ADP renewal was too high, hidden fees after switching. **What do you like best about ADP Payroll Services?** We will only use ADP for running our payroll moving forward. Due to this experience, they have shown us that they do not care about our business or any small businesses. They are all about the money and fees. **What do you dislike about ADP Payroll Services?** the hidden fees, 2-hour phone call, given the run around with no explanation. Lack of support for small businesses. Do not try and switch without planning it. ADP will hidden fee you and make it very difficult for you to switch. They will not give you support or explanation when you question. **What problems is ADP Payroll Services solving and how is that benefiting you?** We will only use ADP for running our payroll moving forward. Due to this experience, they have shown us that they do not care about our business or any small businesses. They are all about the money and fees. ### 26. User-friendly HR Software. Lots of feature to make your life easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Mangesh M. | Design Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2022 **Describe the project or task ADP Payroll Services helped with:** All HR services at one point. I can check my salary slip, manage tax declarations, leave all HR services at the point. No need to contact HR manager every time. **What do you like best about ADP Payroll Services?** Tax declarations become very easy for me with the help of ADP. **What do you dislike about ADP Payroll Services?** There is no mobile application available. There should be a mobile app for ADP. **What problems is ADP Payroll Services solving and how is that benefiting you?** I need not to go to the HR manager in my firm for every HR-related work. Most of the things I can do myself with ADP, like getting a salary slip, applying for leaves & tax management etc. ### 27. ADP Payroll - smart and secured **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **Describe the project or task ADP Payroll Services helped with:** I have joined my new company Amazon recently and got to check ADP payroll application. It was very easy to understand and has many features. When I logged in first time, it has provided me the instructions clearly which helped me to know various things such as how and where to check payslips, how to upload broadband bills for reimbursements. **What do you like best about ADP Payroll Services?** The best thing I liked about this application is that it has many features which helps us in clear understanding of salary breakup and deductions which are being deducted from our salary. It also helps in comparing current salary with prior month salary with the help of bar diagrams. **What do you dislike about ADP Payroll Services?** The only thing I don't like about this application is that we can't download payslips directly into our mobiles or personal laptops and also it does not have separate mobile application. **Recommendations to others considering ADP Payroll Services:** It is recommended for everyone as it is simple and secured. **What problems is ADP Payroll Services solving and how is that benefiting you?** As said earlier, it is very easy to understand and to navigate. It has clear set of instructions what to do and what not to do. Since it is a payroll related matter, it is highly secured and encrypted which is the most important thing. ### 28. One of the coolest payroll software I ever had. **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh B. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **Describe the project or task ADP Payroll Services helped with:** All your payroll related documentation and tax declarations, payroll queries can be maintained here **What do you like best about ADP Payroll Services?** It quite easy and simple to use without other persons help. Most secured software as well **What do you dislike about ADP Payroll Services?** I don't have a dislike for this awesome application **What problems is ADP Payroll Services solving and how is that benefiting you?** Payslip can be downloaded, tax can be declared. Understand the details regarding tax and its slab as well ### 29. Adp is the simple and easy to use software for your payroll. **Rating:** 5.0/5.0 stars **Reviewed by:** RAJAN R. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **Describe the project or task ADP Payroll Services helped with:** All my payroll , tax declarations, payslip, tax window can be managed here easily **What do you like best about ADP Payroll Services?** When it comes to payroll software, security is important. Here it is provided with best security and better UI **What do you dislike about ADP Payroll Services?** Zero dislikes since it is cool and easy to use **What problems is ADP Payroll Services solving and how is that benefiting you?** Can calculate my tax and apply the tax declaration accordingly here without anyone support ### 30. Coolest software for your employees **Rating:** 5.0/5.0 stars **Reviewed by:** pravindhraj m. | Sr. Business Development Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2022 **Describe the project or task ADP Payroll Services helped with:** It is quite simpe and easy to maintain your payroll activities and documents **What do you like best about ADP Payroll Services?** You can submit you tax declaration, calculations etc . With out any guidelines or support you will be able to use this software **What do you dislike about ADP Payroll Services?** Nothing as dislike I do have to mention here **What problems is ADP Payroll Services solving and how is that benefiting you?** Can calculate my tax and related details. Can clear my payroll related queries as well ### 31. Accurate data, easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Senior Tax Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2021 **Describe the project or task ADP Payroll Services helped with:** I have used this software for over 8 years now, as an employee of companies that use it for payroll services. It is easy to use and navigate as a user and provides accurate data. **What do you like best about ADP Payroll Services?** I love how easy it is to download documents and I love the platform that shows me the breakdown of my wages. It is color coded and easy to navigate and use effectively. **What do you dislike about ADP Payroll Services?** Nothing. This software is really great. I have used it for years and am beyond happy with how easy it is to use and how effective it is in doing it's job. I have no complaints. **What problems is ADP Payroll Services solving and how is that benefiting you?** I am able to login and see years of paystubs and W-2's. It is easy to login, download documents, etc. and the dashboard is easy to use and navigate. The software solves lots of problems. ### 32. ADP Payroll review **Rating:** 4.5/5.0 stars **Reviewed by:** Kathi F. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **Describe the project or task ADP Payroll Services helped with:** We hired them for their payroll service along with their health benefits and retirement plans **What do you like best about ADP Payroll Services?** We like best the ease of their website to navigate where we need to go. **What do you dislike about ADP Payroll Services?** I do not like how you have to log in to even access your account. It's very outdated and several steps need to be taken just to log in. **Recommendations to others considering ADP Payroll Services:** They have alot of options to choose from **What problems is ADP Payroll Services solving and how is that benefiting you?** direct deposit, new employee entry ### 33. TERRIBLE EXPERIENCE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2021 **Describe the project or task ADP Payroll Services helped with:** ADP made lots of promises to sell our company. They were continually slow, behind schedule and challenged by their sales promises. We have had a very bad experience. It has put unreasonable requirements and stress on our payroll team. We have over 500 employees who didn't get paid today. ADP completely messed this up. Failed promises. Delays. And now the sales team won't answer calls. I regret signing the contract, it has been a complete disaster. It has taken too much extra energy, time and coordination. Nothing was delivered as promised and I would not recommend to anyone. **What do you like best about ADP Payroll Services?** The sales pitch was great, they made lots of promises and made ADP seem like a easy solution for our company. **What do you dislike about ADP Payroll Services?** It has been all sales promises and nothing has gone as promised. The features don't integrate the way they seemed. The transition/implementation has been full of issues, problems and challenges. Our payroll team has had to work hundreds of hours of OT to get the implementation done. I couldn't recommend ADP to any company without having at least 6 months to transition. **What problems is ADP Payroll Services solving and how is that benefiting you?** Really very little. We hoped for a more integrated payroll solution and we have yet to see the benefit that they promised in the sale meetings. ### 34. ADP Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **Describe the project or task ADP Payroll Services helped with:** ADP Payroll has enabled me to reduce payroll processing time from 3-4 days to one day. We were using QuickBooks and was manually entering timesheets. We are now using ADP time & attendance along with payroll and it has made a world of difference. **What do you like best about ADP Payroll Services?** No paper timesheets and the shorter period of time it takes to process payroll. Also, the cloud document is great. We can now save all our employee files in ADP. **What do you dislike about ADP Payroll Services?** I haven't found anything that I dislike yet. After working out some kinks in the beginning, everything is running smooth and we haven't had any issues that needed attention. **What problems is ADP Payroll Services solving and how is that benefiting you?** We can review timesheets in a matter of minutes instead of days. Payroll is processed in a day instead of 3-4 days. This has freed up my time to focus on HR related matters. ### 35. Have used for 6 years, never had a problem! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2022 **Describe the project or task ADP Payroll Services helped with:** My company has used ADP for payroll since the beginning of my time here, 6+ years! **What do you like best about ADP Payroll Services?** The mobile app is super user-friendly. The dashboard is simple to navigate, and all documents, pay stubs, w2s are easy to download/export. Updating banking info is a breeze and the facial recognition for login is really convenient. I appreciate the color-coded graph on the landing page, as well as the added security feature of being able to "show" or "hide" compensation details. **What do you dislike about ADP Payroll Services?** Nothing really - it's functional and easy to use, I've never had a problem! If I could ask for one thing, I would love push notifications when the latest pay period/stub is posted. I'd also like it if they could increase that take-home pay for me, but I digress. :) **What problems is ADP Payroll Services solving and how is that benefiting you?** Being able to access compensation details should be the easiest thing in the world. I've worked for other companies who have terrible "barter" software, or no payroll software/services at all, and it was a nightmare even just trying to get a pay stub. ADP is SO easy & accurate that I don't even think about it, let alone worry about it. That's how it should be! ### 36. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo J. | Senior Consultant for HR Transformations at EY, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about ADP Payroll Services?** Integrations, friendly to users, global view **What do you dislike about ADP Payroll Services?** despite it's global approach, some time could be difficult to meet the local customizations **What problems is ADP Payroll Services solving and how is that benefiting you?** on line data ### 37. One of the best payroll services in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Ashokkumar K. | Sr. ACADEMIC COUNSELLOR, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2022 **Describe the project or task ADP Payroll Services helped with:** Here i can maintain my payroll documents like payslip, tax deductions, tax window etc. **What do you like best about ADP Payroll Services?** The User interface is really simple and easy to use even for a beginner **What do you dislike about ADP Payroll Services?** Nothing dislike i do have to point here. **What problems is ADP Payroll Services solving and how is that benefiting you?** Easily maintain my tax proof submission, tax calculation and payslip ### 38. ADP payroll services review by Rebecca **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca A. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2021 ### 39. payroll **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2022 **What do you like best about ADP Payroll Services?** Download all the details of my payslip from period to period, day by day, month by month. **What do you dislike about ADP Payroll Services?** Sometimes you have problems with the login, and only the employer can help out to recover. **Recommendations to others considering ADP Payroll Services:** Save all the credentials to log in. **What problems is ADP Payroll Services solving and how is that benefiting you?** View salary and work report details ### 40. ADP payroll services - Center for human resource management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2022 **Describe the project or task ADP Payroll Services helped with:** As an employee in an organisation, I can easily extract the information from this software which is very understandable and easy to operate. The information may be related to payroll or leaves etc. **What do you like best about ADP Payroll Services?** With this software, we can easily surf the information related to our payroll. For example we can see the amounts which being deducted from our salary, which is very accountable. **What do you dislike about ADP Payroll Services?** The only thing I dislike about this software is that it has old user interface, proctorial representation can help in more intriguing involvement. Apart from this, it has excellent features. **What problems is ADP Payroll Services solving and how is that benefiting you?** Iam able to compare my payroll from previous months which helps me to know the level of decrease or increase my payroll percentage and deductions for every month. ### 41. Created a nightmare with IRS by improperly reporting withholdings; and not timely responding. **Rating:** 0.0/5.0 stars **Reviewed by:** Frank T. | Financial manger, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2021 **Describe the project or task ADP Payroll Services helped with:** ADP Payroll Services took over our company's payroll when it bought out the company we were using. **What do you like best about ADP Payroll Services?** Absolutely nothing. Most of the calls I received were marketing calls. They took forever to respond to requests for help; and when they did the service representative was young and completely inexperienced. **What do you dislike about ADP Payroll Services?** When ADP took over the payroll, they set our company up as reporting payroll withholdings on Form 941, when we actually report on Form 943. The result was that the IRS thought we were not paying taxes, and we started getting notices from the IRS of delinquency. ADP did not act in a timely fashion to straighten things out. I sent ADP the notices and asked to speak with a supervisor. Instead of a call or communication from a supervisor, I received numerous calls trying to sell me additional services. Ultimately, IRS issued a notice of intent to seize our property to pay the taxes. The ironic thing is that the taxes were paid, just not reported under the correct form. When ADP failed to correct the situation, and we started receiving notice from the IRS that it was taking serious collection efforts, it was at that time that I switched payroll companies. I am still trying to work out this nightmare with the IRS. I have spent many hours on the phone with IRS and have had to file amended returns. **What problems is ADP Payroll Services solving and how is that benefiting you?** ADP was inept at solving the problem it creadted. I have not realized any benefits from ADP Payroll. Only wasted hours and fines and interest paid to the IRS. ### 42. An Excellent software tool for your payslip related Services **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhu K. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **Describe the project or task ADP Payroll Services helped with:** It helps to maintain the payroll related documents , income tax window etc **What do you like best about ADP Payroll Services?** Since it's confidential, it provides the most safe and secure access to the account. And the User inferface is simple to understand **What do you dislike about ADP Payroll Services?** Nothing like dislike i have since it's good. **What problems is ADP Payroll Services solving and how is that benefiting you?** Downloading my payslips, income tax documents, tax calculations etc ### 43. OK but they messed up my taxes and I had to have then redo it so it's a no go! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2021 **Describe the project or task ADP Payroll Services helped with:** Biweekly payroll services were what I contracted them to do, and the first payroll was ok; this platform was even easier than my current payroll service. But I could not forgive them for messing up my taxes and having to have them redo them. I'll never forgive them. Payroll and taxes are relatively so easy to do, and whoever was in charge of this should have been done it right the first time. **What do you like best about ADP Payroll Services?** It seemed simpler than the new software I am currently using to do HR and payroll at my office. I only wish they had shown an interest in doing it right the first time when I onboarded with them. I was so frustrated I could not continue even though this software is so much easier to understand and to use. **What do you dislike about ADP Payroll Services?** They screwed up my taxes which caused me a lot of frustration, especially with a new Payroll company. They should have done it right the first time, and as many say, "you never get a second chance to make a first impression". **What problems is ADP Payroll Services solving and how is that benefiting you?** I'm not as we stopped and switched back to Paychex, which is quite a bit more challenging to understand, but I can't have people fucking up my taxes PERIOD. ### 44. The most simplest and user friendly tool - Adp **Rating:** 5.0/5.0 stars **Reviewed by:** Vigneshwar D. | Executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2022 **Describe the project or task ADP Payroll Services helped with:** It helps us to get our payslip, file income tax and all other related services **What do you like best about ADP Payroll Services?** It is really safe and secured app with user friendly UI. **What do you dislike about ADP Payroll Services?** No it is really works well. We do need prior experience to use this **What problems is ADP Payroll Services solving and how is that benefiting you?** Getting clarity on all the payroll related queries and documents as well ### 45. ADP is Simple, Easy, and Efficient! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **Describe the project or task ADP Payroll Services helped with:** ADP Payroll Services has helped eliminate redundancy and program issues with payroll procedures. ADP is very helpful with any questions, and the par services have helped improve our overall payroll experience. **What do you like best about ADP Payroll Services?** What I like the most about ADP Payroll Services is the ease of use. The system is very intuitive and is very user friendly. I would rather use this program over any other payroll program. **What do you dislike about ADP Payroll Services?** I believe there is room for improvement in the speed of the overall program, but that issue could be related to our internet services. Sometimes the program takes time to run, but most often it is fine. **What problems is ADP Payroll Services solving and how is that benefiting you?** The problems that my organization is solving with ADP Payroll Services is the extra time that was previously spent on payroll activities. We now have much more time to focus on other things. ### 46. One step solution for all you payroll support **Rating:** 5.0/5.0 stars **Reviewed by:** Rekha M. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **Describe the project or task ADP Payroll Services helped with:** The most important is tax calculation and filing can be done here without next person's help. **What do you like best about ADP Payroll Services?** The User inferface is simple and easy to use. No guidance needed **What do you dislike about ADP Payroll Services?** Nothing i own as dislikes for this application. **What problems is ADP Payroll Services solving and how is that benefiting you?** Clearing payroll related queries and concerns. Filing income tax etc ### 47. ADP Payroll Services Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **Describe the project or task ADP Payroll Services helped with:** Writing custom reports that meet our needs. **What do you like best about ADP Payroll Services?** The "Field Grabber" feature - it allows you to create a report by just clicking on the items you want in it. You don't have to know what they are called you just choose them and they appear. **What do you dislike about ADP Payroll Services?** nothing about the reporting it is great easy and fun to use **What problems is ADP Payroll Services solving and how is that benefiting you?** I can pull a report on anything whenever requested. I can save and even schedule reports to run when I need them to. ### 48. Not for us- **Rating:** 1.0/5.0 stars **Reviewed by:** kim w. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **Describe the project or task ADP Payroll Services helped with:** ADP handles our small business payroll **What do you like best about ADP Payroll Services?** It started off simple, and easy, however as the weeks progressed, our payroll continued to have errors and then lack of customer service. **What do you dislike about ADP Payroll Services?** The lack of customer service and help. The company's payroll taxes were not paid correctly. Our quarterly reports were not correct, either. **What problems is ADP Payroll Services solving and how is that benefiting you?** We have switched from ADP and are currently using a new payroll service. The cost has increased, but we cannot take a chance that taxes and reports would not be submitted correctly. We realized that we were not paying that much with ADP, but the quality of service was not acceptable, after the issues we had. ### 49. Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **Describe the project or task ADP Payroll Services helped with:** I am the payroll analyst for the company I work for, and ADP is our Payroll Provider. They have always been on point when it comes to answering any questions and assisting when I have any problem, whether it be reporting, creating batches, etc. **What do you like best about ADP Payroll Services?** Their Support Group of course. No task is ever unsovled. **What do you dislike about ADP Payroll Services?** There is only one tiny dislike and that is sometimes the calls drop during a telephone conversation but they make sure and get your number prior to starting to discuss the problem and they call back right away. **What problems is ADP Payroll Services solving and how is that benefiting you?** Normally it's running reports. Upon not being able to create the report i am needing they are only a phone call away and takes them not time at all to get your report created. ### 50. Awesome tool for all Payroll Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **Describe the project or task ADP Payroll Services helped with:** ADP is are helping us Managing Payroll Services with Rich Graphical User Interface. **What do you like best about ADP Payroll Services?** 1. Rich graphical User Interface. 2. Rich quick action methodologies have been used to build this product. 3. Time and attendance management system is so easy and tracked at every step. 4. Instant approval mechanism and approach followed to build this product. 5. One of the best parts of the product is the depth level approach and concepts for fulfilling any industry. **What do you dislike about ADP Payroll Services?** 1. there are some bugs in the system that quick loss of internet connection. 2. Loss of data sometimes, which is terrible. **Recommendations to others considering ADP Payroll Services:** Best tool for each industry. **What problems is ADP Payroll Services solving and how is that benefiting you?** 1. time and attendance activities 2. interlinked payroll services with attendance and many more comprehensive reports that make the system more helpful. ## ADP Payroll Services Discussions - [What is ADP Payroll Services used for?](https://www.g2.com/discussions/what-is-adp-payroll-services-used-for) - 1 comment - [What is ADP software?](https://www.g2.com/discussions/adp-payroll-services-what-is-adp-software) - 1 comment - [What services does ADP?](https://www.g2.com/discussions/adp-payroll-services-what-services-does-adp) - 1 comment - [What payroll software does ADP use?](https://www.g2.com/discussions/adp-payroll-services-what-payroll-software-does-adp-use) - 1 comment - [View ADP Payroll Services pricing details and edition comparison](https://www.g2.com/products/adp-payroll-services/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+10%3A14%3A57+-0500&secure%5Bsession_id%5D=f09a0359-32d5-48e1-b5c8-9aa67bac1aaf&secure%5Btoken%5D=1a32a610c71384b9ccafd33f3e1e88fcdf347414b9f45dccdeb7fd9be0dba3b7&format=llm_user) ## ADP Payroll Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top ADP Payroll Services Alternatives - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.2/5.0 (263 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews) - [Execupay](https://www.g2.com/products/execupay/reviews) - 3.1/5.0 (13 reviews)