ADP Payroll Services Reviews & Provider Details

Name: ADP Payroll Services
Rating: 4.0 (274 reviews)

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Average based on 274 real user reviews.

Typical contract price

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Almara W.

Business Development Representative

Mid-Market (51-1000 emp.)

7/23/2024

"Easy Access"

4/5

What do you like best about ADP Payroll Services?

I love that it's user friendly. I can find everything I need very easily. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There's nothing I dislike about ADP Payroll services so far. I just started using it Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

Originally submitted 12/23/2021

"Comprehensive time clock, payroll system"

4.5/5

Describe the project or task ADP Payroll Services helped with:

The platform helps with all human resources needs ranging from payroll (time punches, pay stub tracking, etc.) to onboarding to more. Only payroll system you'll ever need. Review collected by and hosted on G2.com.

What do you like best about ADP Payroll Services?

Very to-the-point and easy to use. It has everything you would want to manage time punches, do onboarding, review pay information and more. Can't imagine another feature it needs. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Now and then, the system does go down. When that happens, I cannot clock in and out when I want, so there are some glitches. That could be the case for any platform as well. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

I can clock in and out for shifts easily. I can also view pay stubs and do all my onboarding paperwork through the platform as well. It really has all the features you need. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

Originally submitted 12/19/2023

"ADP Payroll Services"

4/5

What do you like best about ADP Payroll Services?

ADP easy to use and very efficient. I like that they have a dashboard where you can an overview of the actions that you need to take. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Honestly, sometimes I find it a bit difficult to contact their customer support. Also, the interface in my opinion is a bit outdated. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

I think they need to compare packages offered by ADP. They offer different packages depending on the business. I also suggest to ask for a demo so you can utilize the features. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

ADP Payroll Services helps with tax compliance and it also ensures that employees are getting paid on time. As an employee it benefits me knowing that I will not encounter any issues with my payroll. Review collected by and hosted on G2.com.

Sowmya C.

Accounting

Mid-Market (51-1000 emp.)

10/4/2023

"Best payroll service provider in the industry."

5/5

What do you like best about ADP Payroll Services?

1) Easy-to-use user interface.

2)ADP Payroll services are easy to implement in businesses irrespective of size.

3)24/7 availability of customer support to tackle issues.

4) Companies use ADP payroll services because it has a vast number of features like pay reports, tax submission, tax calculator, claims submission, and downloading reimbursement slips.

5) Employees frequently use this portal to view pay slips and submit claims.

6) ADP Payroll services can be easily integrated into the business.

7) The customer support desk allows you to submit requests to the operations support team for issues related to Gratuity, PF, PT, SA, and income taxes. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There are no shortcomings in the ADP portal as of now. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

I will certainly recommend ADP payroll services to mates considering productivity, employee engagement, and ease of use. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

1) It assists employees in paying timely taxes.

2) It is helpful for employers to avoid late tax deposit penalties.

3)The ADP Payroll application automatically calculates tax deductions based on the inputs given and thereby aids in complying with regulations.

4)ADP's timely payroll enhances employee morale and motivation, and ensures financial stability. Review collected by and hosted on G2.com.

Pasala S.

Social Media Coordinator

Enterprise (> 1000 emp.)

3/26/2024

"Easy & User friendly"

5/5

What do you like best about ADP Payroll Services?

It's easy to navigate through the site & pretty much straight forward to see my information. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Every Clicking leading to downloading. Sometimes if I want to view the payslips- it downloads than just viewing in the browser. Review collected by and hosted on G2.com.

Amith R.

Mid-Market (51-1000 emp.)

9/13/2023

"ADP Payroll Services is really helpful"

5/5

What do you like best about ADP Payroll Services?

ADP Payroll Services offers multiple options in it like attendance of employees, payroll for employees, etc. I do not have to download multiple softwares for each task because ADP Payroll Services itself provides so many options in it. It makes our job really easy because I do not have to do anything manually. It also saves a lot of time by eliminating manual processes. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There is nothing that I dislike about ADP Payroll Services. I really loved all the features of it. It provides multiple options for us and it makes our job really easy. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

I would suggest you to first explore the features in it and then come to a conclusion because few of them will just conclude in the beginning that it is not useful. Honestly speaking, the software is really helpful. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

ADP Payroll Services helps in managing different purposes like payroll, managing attendance, etc. This is really helpful in order to check how many people have logged in, in a day. I love the fact that it provides a huge benefit in managing punch in and out of employees, this data can be used during payroll. Review collected by and hosted on G2.com.

Sasikala E.

Sr Product Support Specialist

Mid-Market (51-1000 emp.)

Originally submitted 10/31/2023

"ADP - Precise!"

4.5/5

What do you like best about ADP Payroll Services?

One of the most useful advantages of ADP is to access, download, and save the payslips of previous months very easily, with just a click. It has an additional "show" option so that we can view the amounts only if we want to. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

It would be better to have more frequently asked questions. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

It's a great option if you are looking for Payslips and other related reports all at one place. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

1. One of the most useful advantages of ADP is to access, download, and save the payslips of previous months very easily, with just a click. 2. Easy navigation. 3. We can access all the reports, and documents related to the Pay in one place. Review collected by and hosted on G2.com.

Leah D.

Office Manager/Corporate Secretary/Accounts Payable/Accounts Receivable/HR/Payroll

Small-Business (50 or fewer emp.)

Originally submitted 9/15/2022

"Previous to now"

4.5/5

What do you like best about ADP Payroll Services?

the simplicity of running the reports - just a few buttons and then its done. the fact that it emails to all the correct corresponding people on a timely basis. that its ready right after our payroll is complete - for the most part Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

every week we have had to contact ADP to do the payroll validation - and sometimes our contact people are not available/easy to get to - but lately it has gotten much better. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

the payroll validation is a true headache - that we have to do every week - 99% of our employees are hourly but 2 employees are salary and that is always the hiccup Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

The time that we SAVE, in labor hours, to create cert payrolls in excel (previously) - is amazing!!! Thank you!!! Which makes us much more productive elsewhere Review collected by and hosted on G2.com.

Heather B.

Small-Business (50 or fewer emp.)

8/11/2023

"ADP Makes Payroll Easy"

5/5

What do you like best about ADP Payroll Services?

The ease with which we are able to enter new employees into the system far surpasses other payroll systems that I have used in the past. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There is a field where you are asked to put in the number of hours that an employee works per pay period, it's an optional field but it seems like something that you should fill in, however, when you do the system does not allow you to pay the employee for less than that number of hours. Employees sometimes call out sick or don't finish the week and this causes hiccups when entering hours. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

Stop looking for another provider. ADP has everything that you need for your small business, including insurance and 401k options. They are always up to date on the latest changes to state and federal laws and are very communicative about those changes. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

Before we started using ADP Payroll Services, we were trying to do all human resources in house. That meant cutting checks, figuring out payroll taxes, garnishments, etc on our own. ADP handles all of that for us and files everything with the state. W2s are delivered timely and we don't have to worry that an employee that left months ago gets forgotten in the year end filings. ADP has made this part of owning a small business easy. Review collected by and hosted on G2.com.