--- title: Ironclad Reviews meta_title: 'Ironclad Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how Ironclad works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 311 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Ironclad Reviews **Vendor:** Ironclad **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.4/5.0 **Total Reviews:** 311 ## About Ironclad Ironclad is the AI contracting platform that accelerates business with every agreement. Contracts are easy and insightful, and agents push work forward with you in control. Whether buying or selling, Ironclad unifies the entire contract lifecycle on one intelligent platform, giving leaders the visibility they need to move faster and make better decisions. Ironclad is trusted by leading companies like Associated Press, Canva, Databricks, L'OrĂ©al, and Notion, recognized by Forrester, Gartner, and IDC as a category leader, and backed by Accel, Sequoia, Y Combinator, BOND, and Franklin Templeton. For more information, visit www.ironclad.ai. ## Ironclad Pros & Cons **What users like:** - Users commend the **ease of use** of Ironclad, facilitating daily tasks and enhancing workflow efficiency effortlessly. (45 reviews) - Users appreciate the **magnificent integration capabilities** of Ironclad, enhancing collaboration with platforms like Outlook and Salesforce. (22 reviews) - Users commend Ironclad's **exceptional customer support** , which significantly enhances their overall experience and contract management efficiency. (18 reviews) - Users appreciate the **streamlined approval process** of Ironclad, enhancing workflow efficiency and reducing turnaround time. (17 reviews) - Users appreciate the **effective collaboration** features of Ironclad, ensuring clear negotiations with both internal and external parties. (17 reviews) - Users value the **automation** features of Ironclad, streamlining contract management and enhancing team collaboration effortlessly. (15 reviews) - Users appreciate the **robust document management** capabilities of Ironclad, simplifying contract processes and enhancing collaboration. (15 reviews) - Users appreciate the **easy setup** of Ironclad, enabling seamless integration and smooth contract processes. (13 reviews) - Efficiency (13 reviews) - Intuitive (13 reviews) **What users dislike:** - Users find the **poor search functionality** of Ironclad frustrating, limiting efficient access to documents and information. (14 reviews) - Users find **search difficulty** in the repository frustrating, complicating the retrieval of important documents and information. (12 reviews) - Users experience a **steep learning curve** with Ironclad, making the initial setup and adaptation quite challenging. (10 reviews) - Users struggle with **integration issues** , citing poor support and lack of compatibility with essential software. (9 reviews) - Users find **workflow issues** frustrating, especially with bulk updates and unnecessary email notifications cluttering their experience. (8 reviews) - Users note that **improvement is needed** for search, reporting, and UI intuitiveness on Ironclad. (7 reviews) - Limited Reporting (7 reviews) - Users are disappointed by the **missing features** in Ironclad, which hinder integration and workflow customization. (7 reviews) - Not Intuitive (7 reviews) - Poor Interface Design (7 reviews) ## Ironclad Reviews ### 1. Ironclad Structures our Contracting Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Ironclad?** Ironclad has turned the contracting experience at the company I work for from a tedious, manual, and disjointed process to a process that is automated, consistent, and secure for all of our employees. **What do you dislike about Ironclad?** Ironclad is a very powerful tool, and with great power comes great responsibility. Ensuring the system is properly set up not only for current success, but also for future success is something I had to learn along the way. The complexity of the system is challenging to understand at first, which is something I wish I was better suited to understand at the beginning. **What problems is Ironclad solving and how is that benefiting you?** Contract consistency. Before Ironclad, contracts were created from either cloud-based templates or templates sitting on someone's desktop. After Ironclad, all contracts are now created using the most up to date template available. Approval clarity. Before Ironclad, an approval may have gone to a large queue of a number of approvers. Now the approval is assigned to a specific person whom the business user can interact with to ensure a timely review of their contract. Signature Security. Before Ironclad, we had some issues with proper usage of electronic signature tools. After Ironclad, all of our contracts are automatically tagged for customer signature without need for user interaction. **Official Response from Mikaela Waters:** > Thank you for taking the time to share your thoughts! These reviews mean so much to Ironclad and to peer companies making CLM buying decisions. ### 2. Very smooth experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Ironclad?** The draft comparsion and the ability to refer to previous versions. **What do you dislike about Ironclad?** The lack of AI function for amendment suggestions. **What problems is Ironclad solving and how is that benefiting you?** The ease of comparing previous versions and redlines. **Official Response from McKenzie Gregory:** > Thank you so much for the feedback! ### 3. Ironclad - Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** Ironclad is an all-in-one contract management system that has allowed us to enable our business department users to engage in more self-service, increasing their accessibility to their department's contract workflows and contracts, while freeing up bandwidth for Legal to focus on more substantive work. The Ironclad team has consistently been helpful, responsive, warm, and friendly, making for a positive user experience. The Dashboard is visually appealing and easy to navigate. **What do you dislike about Ironclad?** About 8 months out, a few of our users are experiencing error messages from time to time when submitting contract workflow requests, which does delay the contract process. **What problems is Ironclad solving and how is that benefiting you?** Ironclad is helping us solve accessibility issues for business departments, which frees up time for Legal to focus on more substantive work rather than searching for a specific contract for a department user or looking up where a workflow is currently at and updating the department user. In Ironclad, the department user can access their department's contracts and can look up a workflow to see what stage a contract is at. This provides instant accessibility to the department user, rather than their having to wait for Legal to respond to their email for these questions. At the same time, it frees up Legal from time-consuming busy work and allows Legal to focus on more substantive issues. **Official Response from Mikaela Waters:** > We're thrilled that you're an Ironclad user! Thanks for taking the time to leave a review. If you continue to experience error messages, please let our support team know at support@ironcladhq.com so that we can help. Thanks! ### 4. A powerful, flexible and intuitive Contract Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Ironclad?** It is powerful, flexible and intuitive for administrators to build workflows. User support is good and the regular (quarterly) updates and releases are excellent (Ironclad has already actioned a number of my suggestions). **What do you dislike about Ironclad?** As a user located in Australia, support takes longer than it should (usually it requires over 24 hours to receive a satisfactory response). Some of the support received to date has not been effective, in that troubleshooting techniques which I had already attempted were proposed by the support team, leading to an increase in time taken to resolve the issue. **What problems is Ironclad solving and how is that benefiting you?** 1. Streamlining and automating our procurement process. 2. Making the procurement process more efficient from end-to-end. 3. Capturing internal reviews and approvals in the one platform, rather than through several email threads. 4. Having a powerful and searchable contract repository. **Official Response from Mikaela Waters:** > Thank you for taking the time to review Ironclad! We really appreciate it and will pass your feedback along to our support team. ### 5. Ideal Contract Management Experience - for SMB & NonProfits that require robust premium features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Ironclad?** Smooth interface to create new workflows that adapt to your organization's needs. For instance, Ironclad allows for customizable placeholders, aka fields, where you can have either you or the signer complete as many fields as needed. Also, during the workflow launch process, you can set parameters to either enable or disable sections of the workflow. This means if a client were to require an NDA, you could check that off as you launch the workflow, and an NDA would appear at the end when the client signs. **What do you dislike about Ironclad?** Downsides of the product tend to be primarily the price - Ironclad is one of the leading platforms in contract management and as Ironclad delivers many premium features no one else offers, their pricing model tends to be on the premium end, which might not be ideal for smaller businesses. **What problems is Ironclad solving and how is that benefiting you?** Ironclad Contract Management Software is solving many needs for our operations team (i.e., employment offer letters with varying degrees of customizability, volunteer agreements, separation agreements, telecommuting agreements, and other operation agreements). This enables our team to run seamlessly and efficiently with the respective partners/staff/new hires. **Official Response from Mikaela Waters:** > These reviews are so valuable for other companies evaluating CLMs, and we so appreciate you taking the time to share your experience. Thank you! ### 6. I was leading an implementation project in our company with impressive results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Ironclad?** Ironclad is probably currently the best CLM on the market. The tool is super user friendly and allows the users to build complex workflows that reflect internal rules. Thanks to all new AI-powered features, there is a huge potential to help internal legal teams to be more efficient in daily contract agenda. I also appreciate the entire Ironclad Community that allows LegalOps proffessionals to exchange experiences. **What do you dislike about Ironclad?** There are still several features that could be improved, especially the editor that still struggle with the formatting as we are not able to edit documents with more complex formatting there. However, these imperfections do not materially effect the use of the tool and do not significantly decrease user experience. **What problems is Ironclad solving and how is that benefiting you?** Ironcald represents the main legal tools within the company and helps to keep control over the entire contracting procress, from using the correct template to collect all relevant approvals. Ironclad helps to increase the efficiency and shorten the contracting process. **Official Response from Mikaela Waters:** > Thank you for this review! It's great to hear what you like about Ironclad, and we appreciate the feedback. Shoot a message to support@ironcladhq.com if there is every anything we can do to help, or if you have additional feedback. Thanks! ### 7. Legal Counsel **Rating:** 4.0/5.0 stars **Reviewed by:** Lukas J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Ironclad?** I love the flexibility Ironclad offers to power users in designing the workflows, allowing a single action to impact multiple business-units without hassle. **What do you dislike about Ironclad?** The loading time is often slower that I would expect from a web-app in 2023. **What problems is Ironclad solving and how is that benefiting you?** Ironclad allowed me to centralize all my work around my key-workflows. From template version management to providing recommendations to my users, or integrating new policies, I can do it all from a central place. **Official Response from Mikaela Waters:** > Thank you for taking the time to share your thoughts, Lukas! These reviews mean so much to Ironclad and to peer companies making CLM buying decisions. ### 8. Great Software to Close Contracts Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Ironclad?** Ironclad has been instrumental in streamlining our contracting process for many of our most common agreements. Routine contracts that often take days to sign can be fully executed and properly stored within hours. I really enjoy the recent update that merges changes to the launch form into the latest version of the agreement, which is key for small updates like names and addresses. The Support team responds quickly and is constantly innovating to improve the system. Our business users love it because of how quickly and easily a contract can be drafted and signed. **What do you dislike about Ironclad?** On a technical side, it can be difficult to make substantial updates to standard contract templates because the online editor is limited. The contract must be reuploaded to the system, and re-tagging everything becomes a hassle. I'm still working with the playbooks, but it doesn't always insert new language as cleanly into the agreement as when we do it manually. Ironclad isn't particularly built for the entertainment industry, so it can be tricky to adapt the software to fit our needs, but we are making the most of the available tools. **What problems is Ironclad solving and how is that benefiting you?** Ironclad is helping us to quickly and efficiently get routine contracts signed. It eliminates the need for us to pull up the same template every time and risk making mistakes. It speeds up emailing the initial draft and its incorporation of eSignature platforms makes it a seamless execution process. **Official Response from Mikaela Waters:** > Thank you for sharing your Ironclad experience! These reviews are so helpful for other companies evaluating CLMs, and we appreciate your perspective. Thank you for being a customer! I'm also attaching a help center resource with more information on Ironclad playbooks. Hoping it is useful but shoot us a message to support@ironcladhq.com if there are specifics we can help with. ### 9. A great tool to manage standard agreements needed for the day-to-day business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Ironclad?** Ironclad has transformed the way I handle the day-to-day contracts and agreements in my organization. Its user-friendly interface, efficient contract management capabilities, customization options, and collaborative features make it a highly valuable tool for any legal team. I highly recommend giving it a try to streamline your business operations and enhance productivity. **What do you dislike about Ironclad?** Developing an in-house e-signature solution would be a valuable addition, providing users with a complete end-to-end contract management experience. Advanced reporting features would provide valuable insights into contract performance, helping businesses identify trends, measure contract effectiveness, and make data-driven decisions. **What problems is Ironclad solving and how is that benefiting you?** I appreciate the flexibility it provides, allowing me to tailor the contracts to meet my needs. From clauses and conditions to templates and formatting, I can easily modify and personalize the agreements, ensuring they align with my organization's requirements. It also enables seamless collaboration with multiple stakeholders by allowing sharing and editing of contracts. It has significantly improved communication and coordination within my team, eliminating the need for cumbersome email threads and ensuring everyone stays on the same page. **Official Response from Mikaela Waters:** > Thank you so much for sharing your Ironclad experience. And for the feature feedback! Shoot us a message to support@ironcladhq.com if you have more feature ideas - we love customer feedback! ### 10. We can agree on Ironclad **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Ironclad?** Ironclad links to our internal operating system which allows for a seamless transfer of vital information, which can then be edited and sent to the necessary parties. Beyond this, is the ability to easily find completed agreements, even if they are from years ago. **What do you dislike about Ironclad?** I think the information taken from our source system could provide more options to auto-fill information, but this is negligible, to be honest. The vital info seems to all be added and what is left, may not exist within our system and need to be added manually. **What problems is Ironclad solving and how is that benefiting you?** We are able to locate documents from previous years easily. Before this, we often had to hunt these down and look through emails of former employees for context. **Official Response from Mikaela Waters:** > Thank you for this amazing review! We really appreciate it, and are thrilled to hear that Ironclad is helping you to share information and search through contracts. ### 11. Ironclad | Seamless & Frictionless Web Solution for End-to-End Legal Agreement Execution **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Ironclad?** - Workflow for approvals - Flexible agreement building - Add-on participants to allow better deal visibility - Seamless connectivity with client - Option of internal & external communications from the platform vs separate email - Ease of use when making changes to the agreement as it creates a "new version" each time an updated change is made - Email notifications of individual "to do's" - Ability to proactively send the client executor a simple reminder to review for execution via email - Ability to add-on client participants to the workflow - Email notification to all participants within the workflow of fully executed agreement - Stored copy of final executed agreement in Ironclad **What do you dislike about Ironclad?** - Client's who don't understand that they can simply execute electronically **What problems is Ironclad solving and how is that benefiting you?** - Improved the overall workflow approval process internally & externally for quicker turnaround on agreements - Simplifies the sales ability to develop an agreement with a step-by-step process for ease of use & time savings **Official Response from Mikaela Waters:** > Thank you for this thoughtful review, David! We are so happy to hear that the product has improved your workflow approval process. ### 12. Game changer for sales contracts **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan H. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Ironclad?** 1. Saves hours of time 2. Incredibly easy integration to salesforce 3. Makes contracts so easy a kid could do it 4. Everything is stored in one place for easy reference 5. My legal team loves it **What do you dislike about Ironclad?** I really like everything about the product. I've never seen an alternative. I can't say enough good things **What problems is Ironclad solving and how is that benefiting you?** Automates sales contracts, NDAs, vendor agreements, customizations and more. It ties it all back to salesforce for ease of use by the sales team. Everyone loves it **Official Response from Mikaela Waters:** > Thank you for this amazing review, Bryan! We are thrilled to hear that you are a happy user, and appreciate you sharing your thoughts with the G2 community. ### 13. good product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Ironclad?** Simple & easy to use. Great permission set for end users and leadeship **What do you dislike about Ironclad?** The integration bewteen Salesforce and Ironclad is difficult and too many clicks **What problems is Ironclad solving and how is that benefiting you?** Simplifying NDAs, MNDAs, Contract creation for annual and pooled models **Official Response from McKenzie Gregory:** > It's great to hear that Ironclad is simplifying NDA, MNDAs, and contract creation for you. Please let me know if there are any specific issues with the Salesforce integration you could use assistance with - our team is always here to help! ### 14. I can't believe we didn't use Ironclad before **Rating:** 4.5/5.0 stars **Reviewed by:** Parker H. | Senior Account Executive - Corporate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Ironclad?** Ironclad is a game-changer when sending out agreements and managing the redline process. Gone are the days of back-and-forth emails and multiple versions floating around. Ironclad has helped automate pulling information from Salesforce into the agreement, as well as communicating with our legal teams to get redlines done. **What do you dislike about Ironclad?** Sometimes it can be difficult getting changes from Salesforce into Ironclad, but I think that is more of our own internal process than it is a function of Ironlad itself **What problems is Ironclad solving and how is that benefiting you?** Ironclad has helped automate the redline process, as well as getting contacts out for signature. We were using Google Documents and DocuSign before, which is a recipe for disaster. **Official Response from Mikaela Waters:** > Thank you so much for review, Parker! And for being an Ironclad customer! ### 15. Ironclad is great for growing companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Ironclad?** Ironclad is incredibly administrator and user-friendly for a growing company that does not have a large IT team to support a legal tool. They leverage a lot of technology that most users are accustomed to using from other tools they have been trained to use already. For example, the activity feed resembles Slack and Salesforce messaging, which most sales users use so there was little training there. **What do you dislike about Ironclad?** The dashboard needs some improvement to help with intake management. Most users are using other tools to manage who is working on each workflow and where the workflow sits internally OR having to add a large number of approvals to be able to sort better from within Ironclad. **What problems is Ironclad solving and how is that benefiting you?** Ironclad is solving our revenue-facing workstream for Order Forms and negotiated master agreements. We will also be rolling out Ironclad to manage our vendor-facing process as well. In both instances, Ironclad is providing us an audit trail as a growing VC-backed company for all of our contracting processes. As a bonus, it is also acting as a stopgap in lieu of purchasing other tools (for example, a quoting system within Salesforce and a procurement management system) at a time when we are trying to be careful with costs and did not feel our volume yet warranted the spend on such tools. **Official Response from Mikaela Waters:** > Thank you for sharing your experience with Ironclad! We're thrilled to hear you're using Ironclad for revenue processes and vendor-facing processes - looks like you've got most of your contracting needs covered! If there is ever anything we can do to help - or additional feedback you have to share about the dashboard, approvals, etc - shoot us a message to support@ironcladhq.com. ### 16. Great account management partnership **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Ironclad?** Ironclad workflows are very useful for our company and the self-help resources are quite robust. But it's the support we get from our account manager that really makes Ironclad a standout. Katherine is super responsive and always so helpful to answer our questions. Thanks so much for supporting us Katherine! **What do you dislike about Ironclad?** Ironclad support can be a bit difficult to work with in resolving an issue. They seem quick to try and close the ticket without digging into the issue to really understand the problem. **What problems is Ironclad solving and how is that benefiting you?** Our company engages in many contracts for general business. This allows our team to kick off contracts without having to go through legal as the contracts are pre-approved by legal, streamlining the legal need. **Official Response from Mikaela Waters:** > Thank you for taking the time to review Ironclad! We really appreciate it and will pass your feedback along to our support team. ### 17. Efficiency Machine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Ironclad?** The documents and workflows will save your team so much time in administrative tasks, while at the same time removing the likelihood of errors for the documents housed within Ironclad. The e-sign integration is excellent. The audit trail is extremely helpful. **What do you dislike about Ironclad?** Some of the settings are not intuitively located, but once you learn you are golden. The main issue with Ironclad is that compared to some of its competitors, its document editor is a 2/10. The document editor works for our needs given you can download the document, locally edit, and then reupload, but competitors do not require this, so building a more robust editor would be desirable. **What problems is Ironclad solving and how is that benefiting you?** The product serves to create, execute, and house legal documents. **Official Response from Mikaela Waters:** > We're so happy that Ironclad has helped you become an efficiency machine! Thank you for sharing your experience on G2 - we really appreciate it! ### 18. Ironclad makes it easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Ironclad?** Ironclad makes it really easy for us to create, send and get agreements signed when we need processes to move quickly and efficeintly. Compared to other providers like this, it's my favorite! **What do you dislike about Ironclad?** From my experience so far, I havent had a lot of issues I can reference, but I think that the user interface could be a little bit more friendly and the stages / dashboard could be easier to use. **What problems is Ironclad solving and how is that benefiting you?** It solves our process for getting agreements signed by our customers and doing so in a quick and efficient manner! My whole team uses this and it so easy to setup / train on so everybody is efficient! **Official Response from Mikaela Waters:** > We love that Ironclad is making your job easier! Thank you for sharing your thoughts with the G2 Community. ### 19. Transferred total legal and HR structures to Ironclad **Rating:** 5.0/5.0 stars **Reviewed by:** Blaise W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** When it works, it works seamlessly. Its brilliant to report out of and it is extremely adaptive/contains enough workarounds in order to repurpose to other needs. **What do you dislike about Ironclad?** Formatting is not great, especially in PactSafe. Actually, Pactsafe is pretty bad in that regard. Also, the legacy data fields are pretty annoying. Would LOVE a way to clean those out. **What problems is Ironclad solving and how is that benefiting you?** Pretty much everything. We have transitioned out interal sales process, external purchasing, confidentiality agreements, employee documentation, you name it, into ironclad. **Official Response from Mikaela Waters:** > Thank you so much for this review, Blaise! And for being an Ironclad customer! ### 20. Great tool for tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** I love how Ironclad can compare documents within the app itself and keeps track of different versions that are uploaded. Ironclad also allows different approvers to be assigned so there are multiple checks in place. **What do you dislike about Ironclad?** I don't like how Ironclad doesn't work very well with gdocs. Also, Ironclad respository has limitations on how the documents can be opened and reviewed. Sometimes the backfunction doesn't work as well as it should. **What problems is Ironclad solving and how is that benefiting you?** Ironclad's repository makes it easy for documents to be searched by different departments for audit as well as internal review. Ironclad also provide search function where I can search for key words and all the relevant docs with that word will come up. **Official Response from Mikaela Waters:** > We appreciate the review! Thank you for taking the time to share your thoughts. Please shoot us a message to support@ironcladhq.com if we can help address the limitations you're experiencing. We'd love to help! ### 21. Super useful tool that makes things easy for both legal and sales teams to collaborate on contracts **Rating:** 4.5/5.0 stars **Reviewed by:** Ben B. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Ironclad?** Ironclad is super easy to use, and has a good user experience. The software makes it very easy to store contracts, and for the attorneys to make the necessary changes during the contracting process. Nice integration with Docusign makes it easy to send contracts out for signature. **What do you dislike about Ironclad?** The SSO log-in can be a little clunky, it takes a few moments to log in sometimes but maybe that is just my set-up. **What problems is Ironclad solving and how is that benefiting you?** Ironclad makes it very easy for the sales rep to stay on top of terms that are being negotiated throughout the contract lifecycle. It is easy for legal teams to collaborate on contracts. **Official Response from Mikaela Waters:** > Thank you for sharing your experience using Ironclad! Shoot us a message at support@ironcladhq.com if there is anything we can do to help with SSO configuration - our team is standing by! ### 22. Ironclad is invaluable to me in keeping track of documents **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph I. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Ironclad?** Keeps things in cronological order which is important to me. Eliminates many of the tasks I need to get a contract signed. **What do you dislike about Ironclad?** In some cases documents are sent out then need to be cancelled and resent. If there was a seperate column or if cancelled workflows were a different color, that would help. **What problems is Ironclad solving and how is that benefiting you?** i'm disorganized myself, so it helps me stay on track of workflows. **Official Response from Mikaela Waters:** > Hey Joseph - Ironclad helps to keep me organized too! So i'm thrilled to hear that has been your experience as well. Thank you for this review! ### 23. Unparalleled UX and Word document handling; deep SFDC integration; reasonable pricing vs competition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** We've found Ironclad to be a constructive partner in our automation journey. Its design principles (notably: not requiring counterparties to log into Ironclad in order to participate in auditable workflows; agnostic on e-signature integration) are shared by some other platforms, but those platforms tend not to have the same thoughtful UX. **What do you dislike about Ironclad?** Like many vendors, Ironclad goes a little too hard on the capabilities of its AI-based solutions. These aren't reliable, but then anyone with any experience in the world of legaltech would probably expect that! Ironclad is also a relatively mature/ late-stage business - if you're interested to work with a very agile vendor to shape a product which is custom to your use-case, you might find Ironclad a little institutional for your tastes. **What problems is Ironclad solving and how is that benefiting you?** Scalable contract automation, white-label to Salesforce; metadata-level analysis of volume contracting workflows (i.e. we can see where changes are made across our contract universe); light playbook integration; process visibility. **Official Response from Mikaela Waters:** > Thank you for taking the time to share your insights on G2! We really appreciate the review. ### 24. Dramatically improves our internal contract issuing / review / finalization process. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Ironclad?** Ironclad has signifigantly improved our process for completing contracts - from issuing, review and signature. We also have Ironclad integrated with oir CRM, so contract details easly sync over to our customer records which allows us to have a single source of truth. **What do you dislike about Ironclad?** The searching for individual contracts is sometimes cumbersome. Would love to be able to tag and or flag individual contratcs that I need to keep an eye on. Also (and maybe this is juts our confuiguration) I need to login from the Okta dashboard - I can't login using Okta from the Ironclad login like I can with our our vendors. **What problems is Ironclad solving and how is that benefiting you?** As a CS leader we deal with a lot of contracts. IC ensures everyone is folliwng their SOP and I'm able to qwuickly refrence any / all contracts our customers have with us. **Official Response from Mikaela Waters:** > Thank you for taking the time to share your thoughts! These reviews mean so much to Ironclad and to peer companies making CLM buying decisions. ### 25. A. Duie Pyle Review **Rating:** 4.0/5.0 stars **Reviewed by:** Zack B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** The smart import function for archiving existing documents. Easy to teach and an immediate value add. **What do you dislike about Ironclad?** Onboarding new team members to design workflows. I don't know how to make ti better, but it is like pulling teeth **What problems is Ironclad solving and how is that benefiting you?** We needed a single place to store contrct documentation. There are way too many filing cabinets here. We also needed to tool that could generate reports to remind us of expiring documents/contracts. **Official Response from Mikaela Waters:** > Thank you for sharing your Ironclad experience, Zack! Please reach out to our CS team if we can ever help with onboarding best practices and resources - we're here to help! ### 26. Constantly Evolving CLM for the modern Legal Department **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Ironclad?** Ironclad is second to none when it comes to building a community with their customers, in *listening* to their customers and in improving their tool taking those customer impressions/requests/tips into account. **What do you dislike about Ironclad?** For my specific use-case I think the lack of an out-of-the-box integration with a procurement tool is heavily felt by our team currently, but this will not be relevant for all Legal Departments/companies. As a startup, it would make a ton of difference for us. **What problems is Ironclad solving and how is that benefiting you?** Ironclad helps us with distributing the work, tracking versions, collecting company-wide approvals, requesting and approving exceptions, collecting signatures without leaving Ironclad, reporting on the Legal Team's workload, adapting the workflows as our company's contracts evolve, archiving and managing our legacy agreements. **Official Response from Mikaela Waters:** > Thank you for taking the time to share this review! We love hearing from our customers. ### 27. IronClad as a platform to quickly and securely sign legal documents **Rating:** 4.5/5.0 stars **Reviewed by:** Juan K. | Associate Director University Partnerships, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Ironclad?** I like the interface, is clean and simple. It allows for cross-functional teams to contribute in a same workflow, which allows getting the required approvals. Labeling users automatically adds them to the workflow, which is extremely useful. **What do you dislike about Ironclad?** I have learned how to send an email directly to the workflow, but this functionality seems hidden, and sometimes I find it hard to explain this to other teammates. I would also love to be able to add and edit redlines within the platform, instead of having to download the Word document and upload it again. **What problems is Ironclad solving and how is that benefiting you?** I have to sign legal agreements with partners all over the world, at different time zones, and working with several different internal and external cross-functional teams, and Ironclad works just great for this. **Official Response from Mikaela Waters:** > Thank you for being a customer, Juan! I've linked a resource from the Ironclad Help Center providing an overview of the Editor - you are able to add and edit redlines within the platform! Please don't hesitate to reach out to our support team if you have additional questions so that they can get you up, running, and redlining contracts in-app. ### 28. Platform User Support Streamlined with IC **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Ironclad?** The quick and user-friendly process to ensure the needed agreement docs are securely and quickly provided to users. **What do you dislike about Ironclad?** It would be helpful to include the user signature portion in one email with the IC document to reduce delays or user confusion. **What problems is Ironclad solving and how is that benefiting you?** Creates an efficient one-stop document delivery option to ensure consistency in communicating with users. **Official Response from Mikaela Waters:** > Thank you for sharing your thoughts, Michael! We really appreciate it. ### 29. Fantastic! Takes a lot of work to set up. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Ironclad?** Once you have all of the settings in place for a workflow, the process is magic. It completely streamlines what used to be a very difficult and disconnected process. **What do you dislike about Ironclad?** (1) Workflow design and the process for organizing company settings is not intuitive. (2) A lack of a setting allowing for edits following a final approval makes us start back at the beginning of the review process. I'd prefer that an administrator be able to override this and select only those stakeholders who should review. (3) I wish that users could select if or which in-flight contracts sourced from a workflow should be subject to changes that are made to workflows. **What problems is Ironclad solving and how is that benefiting you?** It's made our contract lifecycle management process much quicker. **Official Response from Mikaela Waters:** > We're thrilled to hear that Ironclad has helped to speed up your contracting process! These reviews are so helpful for other companies evaluating CLMs, and we really appreciate you sharing your experience. ### 30. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Ironclad?** It is very easy to use. User friendly and you won't get lost inside the system. I also like that Ironclad shows the history of all actions being done in the workflow. **What do you dislike about Ironclad?** Nothing much! Maybe just a trivial item which is the size of the signature - I hope it can be automatically adjusted. **What problems is Ironclad solving and how is that benefiting you?** Ironclad automated the online signing in the company and it acts as a very effective database of all of our contracts. The repository functionality comes in handy if I need to revisit a contract. **Official Response from Mikaela Waters:** > We're thrilled to hear that you find Ironclad easy to use and user friendly! Thank you for the review. ### 31. We implemented Ironclad in 2022. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** Ironclad workflows are easy and intuitive to build and their customer service is the best. Addiitonally, Ironclad takes product improvement feedback seriously and we often see our feedback result in product enhancements. **What do you dislike about Ironclad?** It's easy to accidentally create duplicate property names with slight differences which causes confusion when running reports. It would be helpful when uploading a record or creating a workflow to get notified of similar property names so you can avoid creating duplicates. **What problems is Ironclad solving and how is that benefiting you?** Ironclad centralizes our contract templates, it creates contract history logs for each record and it stores our signed contracts in one searchable repository. **Official Response from Mikaela Waters:** > Thank you for taking the time to review Ironclad! I've linked an article from our help center with best practices for repository management. Shoot as a message to support@ironcladhq.com if we can assist further. Thanks! ### 32. Ironclad - A great simple tool for contracts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Ironclad?** I really enjoy the ability to view the entire contract history, to run insights, and the very easy UI. Also, the team at Ironclad is incredibly professional and personable. Shoutout to Darya. **What do you dislike about Ironclad?** The lack of a parent-child view for contracts, and the complications with salesforce integration. I wish that insights could be organized into folders, instead of just one long list. Same with saved dashboard views. **What problems is Ironclad solving and how is that benefiting you?** Serves as a single source of truth for our contracts. Version control and history. Extracting metadata from contracts and work process data of the attorneys negotiating the deals. **Official Response from Mikaela Waters:** > Thank you for taking the time to share this review! We really appreciate your feedback and insights. ### 33. Experienced GC Review - Ironclad is My Most Powerful LegalTech Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** Extemely simple to implement and use solution that becomes incredibly powerful in the hands of the right super-user. At a 50-person org, you are probably saving at least one headcount -- either in legal or wherever team has the heaviest legal throughput. This headcount savings is exponential with growth, especially when considering person-hours and efficiencies. **What do you dislike about Ironclad?** Pricing framework still feels a bit off. **What problems is Ironclad solving and how is that benefiting you?** Ironclad allows me to automate the following: - legal workflow decision-making (e.g., take legal out of the process except when absolutely necessary) - sales process (with fallback and drop dead position and conditional provisioning that empowers sales teams to move fast and without mistakes) - speed of counterparty review and feedback - reporting to further optimize / efficiencies in provisions in legal agreements - replace Salesforce in many aspects **Official Response from Mikaela Waters:** > Thank you for this thoughtful and thorough review. We are so lucky to have the best customers! ### 34. A must have application for enterprises for contract lifecycle management **Rating:** 4.5/5.0 stars **Reviewed by:** R S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Ironclad?** Quick sync-up and ease of integration with existing IT infra. Easy-to-follow procedure and switching reviews between 2 parties is an excellent feature Single source of truth when it comes to Legal documents and contracts **What do you dislike about Ironclad?** The search engine requires optimisation, as the search results also result in other documents that were not searched for. The comment section in the workflow should also allow users to attach files. **What problems is Ironclad solving and how is that benefiting you?** Ironclad is the single source of truth when it comes to contract management. Contract review is tiresome activity, but with Ironclad, it saves a lot of time from writing lengthy and fancy emails each time you send the redlined version to the supplier and vice-versa. **Official Response from Mikaela Waters:** > We're so happy to hear that Ironclad is saving you time! And thank you for providing feedback about repository search and workflow commenting. We love feedback! Shoot us a message to support@ironcladhq.com if there is anything else you can think to share. Thanks! ### 35. Easy to use and stand-up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Ironclad?** Ironclad was incredibly easy to use and build for my whole company to use. It took me 1 class and a month to get the hang of the application, and it only took a couple of Knowledge Articles for my employees to pick up the application and move forward without much assistance. The tool is smooth, efficient and intuitive; I can not recommend it more! **What do you dislike about Ironclad?** When uploading documents, some of the AI can still be a bit hit or miss, so additional care is needed to ensure the correct information is recorded for each field. But I have already seen an improvement since it was initially launched, and I believe this tool will improve as the technology improves. **What problems is Ironclad solving and how is that benefiting you?** This application solves a number of problems for us. 1. Contract Repository. 2. Contract workflow - which provides both internal approvals and routing for signature. 3. Controlled access - preventing unauthorized employees from signing when they should not, and from signing something not approved by Legal or Finance. 4. Redline collaboration - a comprehensive location to make and share changes with third parties, which has saved much time and back-and-forth emails. **Official Response from Mikaela Waters:** > Thank you so much for the review! We've been actively investing in Ironclad's AI capabilities are thrilled to hear that you have noticed improvement! Shoot us a message at support@ironcladhq.com if ever encounter any issues. Thanks! ### 36. IronClad is a CLM Game-changer **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew C. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Ironclad?** The software is excellent and the customer experience has been top of the line. The software is intuitive and has already driven significant process improvements for our organization. **What do you dislike about Ironclad?** Thus far in our journey, there is nothing I specifically dislike about Ironclad. That may change as we continue our journey, but at this time, I have nothing critical to offer. **What problems is Ironclad solving and how is that benefiting you?** Ironclad is assisting in our evolution from a company that does a lot of these things manually to a mature organization that automates a lot of the associated pain away. **Official Response from Mikaela Waters:** > Thank you for this review, Matthew! We're thrilled to hear that you are having a good experience with the Ironclad product and team. ### 37. Easy to use and heavily customizable document creation automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Ironclad?** The customizability of workflows to generate documents is excellent! After looking at numerous CLMs IronClad is easily the best for generating commercial contracts. Using the workflow builder tool, you can easily create custom launch pages to generate documents, contracts, and order forms for various uses. Additionally, with the formula's function and dynamic tables, you can create a simplified end-user experience to create complex documents. With the use of conditions, you can tailor notifications and document approvals for multiple internal stakeholders, including sales, finance and legal. With the wealth of information on the IronClad academy website and very active forums used by fellow IronClad admins, it's easy to get up to speed on implementing more complex features and functions. Finally, the customer service is excellent. During my time as an admin, I get a response to support tickets within a few hours, and IC support staff always follow up to make sure my issues have been resolved. **What do you dislike about Ironclad?** Due to the creative nature of building workflows, starting from scratch when you want to implement complex functionality can be daunting. However, once you are in the tool and using it to create and maintain workflows, it becomes second nature. Additionally, the fact that there is such an active online forum makes it easy to brainstorm with other admins about how best to approach a challenge. There is a significant skill ceiling due to the freedom the workflow builder allows. Still, once you know how to implement basic functionality, it's easy to implement much more complex forms and logic to fulfill the needs of various stakeholders about your contract generating and storage requirements. **What problems is Ironclad solving and how is that benefiting you?** My company mainly sells SAAS products as well as numerous other products that do not fit into the traditional SAAS mold. IronClad allows us to use a singular launching page for sales staff to generate commercial contracts for numerous products, all with different in-built pricing logic and different terms and conditions that apply and attach to the contract depending on the types of products sold. Without IronClad, we would be swamped with manual processes to customize documents, creating a massive bottleneck in legal review and getting customer contracts out the door for review/signature. Additionally, the AI features that IC is implementing are helping our legal dept to find additional efficiencies with putting legacy scanned contracts into a database that the software can recognize numerous contract fields through optical character recognition. Finally, the playbooks feature allows our staff to quickly review customer redlines to see what are pre-approved alternatives to our default terms and conditions to get negotiations to progress promptly. ### 38. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** Support! From Implementation to general questions, they have been great at making sure it is running exactly like we want! **What do you dislike about Ironclad?** Ironclad is so versatile, sometimes I get lost in all the options. Their support team is always there to help when I need it! **What problems is Ironclad solving and how is that benefiting you?** All of our contracts are now in one place. From start to finish we launch the contracting process and store all contracts in Ironclad. It makes it easy for the whole team to search and find what they are looking for. **Official Response from Mikaela Waters:** > Thank you for taking the time to share your thoughts! These reviews mean so much to Ironclad and to peer companies making CLM buying decisions. ### 39. Great Product & An Amazing Team **Rating:** 5.0/5.0 stars **Reviewed by:** Richard F. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Ironclad?** The user experience How easy it is to create a new workflow in 10 mins vs hours/weeks **What do you dislike about Ironclad?** Some of the integrations that are built out (Connectors) still lack some important functionality **What problems is Ironclad solving and how is that benefiting you?** It is making the redlining process easier across legal, procurement, finance, and security teams **Official Response from Mikaela Waters:** > Thank you for this review, Richard! We are thrilled to hear you are happy with the product and team, and really appreciate you taking the time to share your thoughts. ### 40. Excellent product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Christine G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Ironclad?** Ironclad truly automates the entire contracting process and makes life easier for teams, especially Legal and Finance. The system is very user-friendly and intuitive. **What do you dislike about Ironclad?** I can't think of any. I've used Ironclad at multiple companies and it was a great solution at each company. **What problems is Ironclad solving and how is that benefiting you?** Automating approvals, user friendly dashboard of all open contracts, contract repository and contract reporting. **Official Response from Mikaela Waters:** > We love repeat Ironclad customers! Thanks so much for the review, Christine! ### 41. The best CLM software out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Krista H. | Director of Legal, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Ironclad?** Ironclad was so easy to implement, is cost effective, and automates the entire lifecycle of the contracting process! I can't say enought good things about IC! **What do you dislike about Ironclad?** Literallly no downside to Ironclad. We love every aspect of this product! **What problems is Ironclad solving and how is that benefiting you?** Central repository for all contracts in the business. Easily searchable and sortable. Can track renewal dates and send advance reminders to the team automatically! **Official Response from Mikaela Waters:** > Thank you for sharing your experience, Krista! And for being an Ironclad customer. ### 42. Ironclad enhances contract organization and communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Ironclad?** The activity feed, email and SFDC integrations, and automated notifications and approvals drive efficiency, communication, and organization among our departments. **What do you dislike about Ironclad?** Organization-wide adoption of a new tool is always tricky, even with the integrations. It can be hard to keep track of the many Ironclad feature updates and effectively communicate them to the stakeholders quickly. **What problems is Ironclad solving and how is that benefiting you?** Moving out of an inbox alias and toward better tracking of all required reviews and approvals has made the total review times much shorter. **Official Response from Mikaela Waters:** > Thank you for sharing your experience on G2! Ironclad's product newsletter is a great way to stay up to date on feature updates. The subscription link is provided below for easy sign up. ### 43. Well built cost effective service **Rating:** 4.5/5.0 stars **Reviewed by:** Angie S. | Staff Recruiter, Talent Sourcing & Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Ironclad?** Well priced, automates the agreements process, well built and easy to use for both my company and clients **What do you dislike about Ironclad?** Can't think of any, it's a great service! **What problems is Ironclad solving and how is that benefiting you?** Automates the contract process for us **Official Response from Mikaela Waters:** > Thank you for taking the time to share your thoughts with the G2 Community, Angie! We are thrilled to hear that you are a happy Ironclad user. ### 44. Automates tasks we prefer not to do, freeing up time for complex responsibilities. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ironclad?** Ironclad's significant feature updates, particularly in the Editor, helps redlining easier. This helps you compare versions, merge and collaborate with other revierwers in a seamless manner. Ironclad also offersenhanced analytics and workflow visibility, driving improved team performance. Workflow creation is very intuitive that integrates seamlessly with Salesforce for streamlined contract drafting. **What do you dislike about Ironclad?** Ironclad has the potential to enhance its capabilities by offering increased visibility into renewal terms and end dates, with the addition of a timeline feature that would significantly aid in improved tracking and communication with stakeholders. **What problems is Ironclad solving and how is that benefiting you?** Comparing of versions and more efficient redlining. Better collaboration with Clients. More productive in reviewing contracts. Improved our efficiency and reduced our turn around time for contracts. **Official Response from Mikaela Waters:** > We love automating tasks you don't want to do! Thank you for sharing your Ironclad experience on G2. ### 45. Ironclad is a great automation software which helps manage contracts across verticals. **Rating:** 4.0/5.0 stars **Reviewed by:** Pooja R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Ironclad?** It has an easy process, and all updates about any documents are visible to all stakeholders, and the stakeholders can easily communicate within Ironclad. **What do you dislike about Ironclad?** Sometimes the software may seem a bit complicated initially. Reporting can be tricky **What problems is Ironclad solving and how is that benefiting you?** Ironclad helps me create IOs for my clients and internal stakeholders for easy signing and closing paperwork. **Official Response from Mikaela Waters:** > Thank you for sharing your experience, Pooja! ### 46. Smart Easy Solution for Agreement Process **Rating:** 4.5/5.0 stars **Reviewed by:** Amy V. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Ironclad?** I love how simple it is to draft up an agreement for separate entities very quickly! The creator interface is great and I think it's also very simple for the end user as well! **What do you dislike about Ironclad?** I don't have any cons to share! This is a great product for agreement sending, signing, and management. **What problems is Ironclad solving and how is that benefiting you?** Ironclad allows me to easily create an agreement for several different entities that need to sign. It has saved me time in having to go to my compliance team for assistance. I can do it all on my own! **Official Response from Mikaela Waters:** > Thank you, Amy! We appreciate the feedback and you taking the time to leave a review. ### 47. Makes contracts for business so much easier **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi L. | Athletic Training Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Ironclad?** I like being able to add in new team members when something has been edited and needs to be reviewed **What do you dislike about Ironclad?** I dislike when I have to change a standard template that additional approvals are necessary **What problems is Ironclad solving and how is that benefiting you?** keeping all agreements in one place so i can keep track of what is already executed as well as what stages the current agreements are in. **Official Response from Mikaela Waters:** > We're thrilled to hear that you like Ironclad's collaboration capabilities - we like them too! Thanks for sharing your experience, Heidi! ### 48. Great partners, great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Ironclad?** How easy it is to get something very complicated done in a fraction of the time and that users actually enjoy **What do you dislike about Ironclad?** It's such a robust product that there are almost too many functionalities for some users **What problems is Ironclad solving and how is that benefiting you?** Ironclad is handling many different types of contracts for us across many different operation companies around the globe. It has provided us standardization and visiblity into an area (contracts) where previously there was none. **Official Response from Mikaela Waters:** > Thank you for taking the time to share your thoughts! These reviews mean so much to Ironclad and to peer companies making CLM buying decisions. ### 49. Our sales team loves this tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Jourdan S. | Channel Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Ironclad?** It is easy to use for our team and is built so that everything is approved by our legal department, and we can not mess anything up! **What do you dislike about Ironclad?** So far so good!I really have no complaints as it is super user friendly and built into Salesforce. **What problems is Ironclad solving and how is that benefiting you?** Getting out partner agreements and non disclosures **Official Response from Mikaela Waters:** > Thanks for the review, Jourdan! We're thrilled to hear that you are loving Ironclad. Shoot us a message to support@ironcladhq.com if there is ever anything we can do to help. ### 50. great legal workflow management tool. very stable and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Timo S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2023 **What do you like best about Ironclad?** That it is very reliable and solid tool for legal reviews **What do you dislike about Ironclad?** Sometimes it takes too many clicks to find something. **What problems is Ironclad solving and how is that benefiting you?** Requesting approvals using legal templates ## Ironclad Discussions - [Is ironclad a CLM?](https://www.g2.com/discussions/is-ironclad-a-clm) - 2 comments - [How much does ironclad software cost?](https://www.g2.com/discussions/how-much-does-ironclad-software-cost) - 2 comments - [What is ironclad software used for?](https://www.g2.com/discussions/what-is-ironclad-software-used-for) - 1 comment - [View Ironclad pricing details and edition comparison](https://www.g2.com/products/ironclad/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+23%3A28%3A10+-0500&secure%5Bsession_id%5D=9de1ee5f-4474-408e-aae8-ebec109037ca&secure%5Btoken%5D=f672789ab78fcd07b8f5fec2205fec63431336f65d21dd7f92a60abd8cafd88d&format=llm_user) ## Ironclad Integrations - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AWS Single Sign-On](https://www.g2.com/products/aws-single-sign-on/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) ## Ironclad Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Workflow Orchestration** - Configurable Multi-Step Workflows - Multi-Stakeholder Approvals and Review Cycles - Integrations - Rule-Based Routing - Automated Task Creation and Progression **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **AI-Powered Legal Work** - AI Legal Drafting - AI Document Review and Analysis - AI Data Extraction **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Standardization and Governance** - Workflow Templates - Role-Based Permissions **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Ironclad Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (596 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) - 4.3/5.0 (482 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (436 reviews)