--- title: Brushfire Reviews meta_title: 'Brushfire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 185 reviews by the users' company size, role or industry to find out how Brushfire works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 185 scale: '5' date_modified: '2026-09-08' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Brushfire Reviews **Vendor:** Brushfire Technology **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 185 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Brushfire Backed by award-winning service and support, Brushfire Ticketing is designed to simplify and optimize the sale of event tickets and registrations across a wide range of sectors. Notably a Square Preferred Partner, the platform provides an ecosystem that includes sought-after integrations and highly customized event applications while providing dedicated customer and attendee support beyond transactional interactions. Brushfire Ticketing empowers sellers to increase their bottom line while providing a seamless experience for ticket buyers and registrants by focusing on revenue optimization with tools like dynamic pricing and data-driven reporting. Key features and benefits include: Flexible Ticketing and Registration: The platform accommodates diverse ticketing structures, including time-slotted admissions, season passes, and variable pricing. Registration processes are customizable, enabling efficient management of attendee information. Virtual Event Capabilities: Brushfire supports virtual events, allowing organizations to connect with audiences online through live streams, interactive experiences, and digital content. This expands reach and engagement, making events more accessible to a wider audience. Embedded Events—Brushfire allows sellers to seamlessly integrate ticket sales and registration directly onto their website so attendees experience a smooth, simple, branded purchase process. This eliminates the need for redirects, streamlines the purchasing process, and enhances user convenience, leading to higher conversions and greater event engagement. Custom Event App: Brushfire's Bespoke Event app isn’t a generic container app—it’s a fully customized, one-of-a-kind app designed specifically for you. Created to enhance the event experience, the app enables attendees to easily navigate the event, stay up-to-date with real-time information, and effortlessly connect with fellow attendees. Integrated Application Functionality: With Brushfire’s high-value integrations, you get the power of Brushfire plus seamless connections to essential applications like CartStack, Afterpay, Referral Rock, and more. Square Partnership: Trusted by Square for its ability to handle high-volume transactions, this partnership ensures smooth, secure payment processing. Brushfire integrates seamlessly with Square, providing an all-in-one solution for ticket sales, add-on sales, and onsite transactions. Additionally, the collaboration allows Brushfire to offer discounted rates on fees and equipment. Data Analysis and Reporting: Comprehensive reporting tools provide data-driven insights into attendance, sales, and engagement, empowering smarter decisions and revenue growth. Dedicated Support: Brushfire sets itself apart with expert in-house attendee support, building strong customer relationships by handling every call and email from attendees. They also offer onsite setup, training, and check-in assistance, ensuring your event runs smoothly and fostering trust and loyalty throughout the process. Save Time. Save Money. Sell More with Brushfire. ## Brushfire Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Brushfire's platform **easy to use** , with responsive support and helpful templates that enhance event management. (42 reviews) - Users value the **responsive customer support** of Brushfire, appreciating quick solutions and reliable assistance throughout their events. (40 reviews) - Users appreciate the **easy event setup and duplication features** , enhancing their organization and efficiency as event creators. (30 reviews) - Users rave about the **unparalleled customer service** of Brushfire, receiving timely and helpful support throughout their event planning. (28 reviews) - Users value the **quick-response support** and excellent management features of Brushfire's ticketing system for events. (27 reviews) - Ticketing System (21 reviews) - Timely Support (19 reviews) - Easy Setup (18 reviews) - Users commend Brushfire's **prompt response times** , ensuring quick assistance and effective resolution of any issues encountered. (18 reviews) - Navigation Ease (17 reviews) **What users dislike:** - Users are frustrated by the **missing features** in Brushfire, complicating processes like refunds and promotional applications. (10 reviews) - Users often face **ticketing issues** such as convoluted refund processes and difficulties with payment options and usability. (10 reviews) - Users express frustration with **limited customization options** , hindering their ability to tailor the experience to their needs. (9 reviews) - Users express frustrations with **tedious event management** processes and limited integration with other systems like RankOne. (8 reviews) - Users find a **steep learning curve** with Brushfire, but appreciate the helpful customer support available to assist. (8 reviews) - Poor Reporting (7 reviews) - Users find Brushfire's interface **not user-friendly** , experiencing confusion and a steep learning curve despite good support. (6 reviews) - Expensive (5 reviews) - High Fees (5 reviews) - Payment Issues (5 reviews) ## Brushfire Reviews ### 1. All-in-One Event Management with Powerful Email Marketing and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | 8th Grade English Teacher, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 26, 2026 **What do you like best about Brushfire?** Brushfire has every feature I could ask for when managing and marketing a large event. The email feature is by far my favorite- the ability to send marketing emails directly to past attendees, certain ticket types, and everyone who has bought tickets is extremely helpful for tailoring marketing messaging. The check-in interface is extremely intuitive and easy-to-teach; our event is staffed largely by volunteers, and being able to teach them how to check in attendees in just a few minutes is extremely important! The support team from Brushfire is excellent as well. During festival hours (which are on weekends) we have encountered issues, and have always been able to directly reach someone by phone who has helped us resolve the issue. **What do you dislike about Brushfire?** There is not anything I can think of that I dislike about Brushfire! **What problems is Brushfire solving and how is that benefiting you?** Brushfire allows me to more easily market to our festival attendees and potential attendees, and it also helps me provide fast customer service. Since I run the social media for our company, I often receive questions like "I didn't see my ticket email" or "Can I get that ticket sent to me again?" With Brushfire, I can easily log in and search for someone's name, and hit one button to resend their confirmation or tickets. This saves me so much time! At the actual event, Brushfire streamlines our check-in process, and saves time by allowing us to both scan tickets and sell tickets at the gate in one seamless app. **Official Response from Tyler Binkley:** > Hi Katie! Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and that our support, platform, and check in have been such a benefit to you! Your feedback is truly valuable to us and we appreciate your kind words. We look forward to your next event with Brushfire! Best regards, Tyler | Customer Success Manager ### 2. Efficient Event Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Emily Y. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 16, 2026 **What do you like best about Brushfire?** I appreciate how easy it is to create an event with Brushfire and the support I received throughout the hosting process. The ability to ticket easily and have people access their tickets on their phones made it a simple process. I like that the cost was reasonable. I also find the app very useful for scanning people in, making it an easy process. As an administrator, sending tickets was straightforward. Brushfire made entry smoother and less chaotic, as there was less confusion with tickets, and people knew where their ticket was. I also like using the online outlet for updates and sharing the website. The transition from manually sending tickets and emails to capturing emails and sending reminders was much easier. **What do you dislike about Brushfire?** I wish I would have had someone specific assigned to me. I was a little confused sometimes on who I should message, and that wasn't super clear. It would have been nice to have my own personal tech that I could have messaged rather than always having to go through the site and ask for help. **What problems is Brushfire solving and how is that benefiting you?** I find Brushfire makes ticketing easy, allows mobile ticket access, and simplifies the hosting process with great support. It also streamlines check-ins with the app and reduces ticket chaos at the event. **Official Response from Rachel Kaiser:** > Hi Emily! Thank you for such a thoughtful review! We’re so glad to hear that Brushfire helped make your entire event process easier—from creating your event and selling tickets to mobile ticket access, check-ins, and attendee communication. It’s especially great to hear that the scanning app helped make entry smoother and less chaotic, while automated emails and reminders made it easier to stay connected with your attendees. We also really appreciate your feedback about having a dedicated point of contact. We understand how valuable it can be to know exactly who to reach out to when you have a question, and we’ll certainly take that feedback into consideration as we continue to improve the support experience. Thank you again for choosing Brushfire and for sharing your experience with us! Best, Rachel Kaiser Customer Success Manager ### 3. All-in-One Registration and Ticketing That Saves Us Time and Money **Rating:** 5.0/5.0 stars **Reviewed by:** Warriors T. | Head of Information Technology, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 20, 2026 **What do you like best about Brushfire?** With the Oklahoma Warriors NAHL and OKC Warriors NA3HL organizations, we use Brushfire year-round for two hockey teams, our off-season tryout camps, NAPHL teams, and NAHL Prospect Challenge teams. What we like most is that we can use Brushfire for everything, and it has saved us time and money by allowing us to handle team registrations and sell tickets for our NAHL and NA3HL teams to fans in one simple, easy-to-use system. Whenever we need support, the Brushfire staff is always there to help, even on weekends. **What do you dislike about Brushfire?** I’ve been using Brushfire for years, and I honestly haven’t found a single thing I dislike about the system. They’re also always rolling out new features, and they’ve been great. **What problems is Brushfire solving and how is that benefiting you?** The biggest problem Brushfire has helped us solve is handling registrations for the NAPHL/NAHL Prospects Challenge team and our Try Out Camp. In the off-season, registrations used to be a huge task with the way we were doing it. We were spending multiple hours a day copying registration information into spreadsheets for our coaches. With Brushfire managing the registrations, and after a little bit of setup, it automatically emails our coaching staff separate spreadsheets showing who registered for what. This has saved us countless hours and money on the back end. **Official Response from Kelly Keresztury:** > Hi Tim, Thank you for the kind words and for being such a longtime Brushfire customer! The spreadsheet automation piece is one of my favorite things to hear about. Cutting hours of manual data entry so your coaches get what they need automatically is exactly what that feature is built for, and it's great to know it's working that way for the Warriors organizations. Glad Brushfire can be the one place that handles it all. 😊 Thanks again, Tim. We appreciate you! Here's to your next event! 🏒 🎉 Kelly Keresztury | Customer Success ### 4. Reliable Registration Platform with Easy Setup and Exceptional Help Desk **Rating:** 4.0/5.0 stars **Reviewed by:** Lane R. | Program Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 16, 2026 **What do you like best about Brushfire?** The platform has been a highly reliable option for coordinating high-volume registrations as well as more niche youth camps. Setup is remarkably straightforward, and the flexibility to provide a more tailored shopping-cart experience is a real advantage. What stands out most, though, is their exceptional customer help desk: they work directly with attendees to resolve ticketing issues, which takes a major operational burden off my own staff. **What do you dislike about Brushfire?** My main complaint is the lack of a native sync feature with Rock RMS. Right now, we have to dedicate engineering resources to pull data through their API and then manually format it into our SQL database so we can cross-reference it with existing member records. A built-in connection would remove this tedious development workflow and noticeably improve our overall data-entry efficiency. **What problems is Brushfire solving and how is that benefiting you?** It streamlines the logistical challenges of large-scale event ticketing and seasonal camp administration. By taking on direct consumer tech support, it frees my team to focus on the actual execution of our events. The platform’s ability to securely retain user profiles also makes registration much faster and more convenient for our returning attendees, especially those who come back year after year. **Official Response from Kelly Keresztury:** > Hi Lane, Thank you so much for taking the time to leave this review - it genuinely means a lot! Hearing that our customer support team has taken operational load off your staff is exactly what we aim for, and it's great to know that it is working for both all events! Your feedback on Rock RMS is noted and so appreciated and I've passed it along to our product team. Thank you for your partnership! Here is to your next event! 🎉 Kelly Keresztury | Customer Success ### 5. Next-Level Customer Service That Never Lets Issues Slip **Rating:** 5.0/5.0 stars **Reviewed by:** Wyatt K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Brushfire?** The customer service is honestly on another level compared to other software providers. The team is incredibly tenacious when it comes to solving specific technical hurdles or helping with the initial ticketing configuration. It is rare to find a support staff that follows up so diligently to ensure that every single one of your problems has been fully resolved. **What do you dislike about Brushfire?** I find the user interface to be more confusing than it needs to be. There have been several times when navigating the dashboard felt counterintuitive, and I’ve ended up feeling lost while trying to track down certain settings. Although the high-quality support eventually helps bridge that gap, the software itself would really benefit from a more modern, streamlined design to improve overall usability. **What problems is Brushfire solving and how is that benefiting you?** It lets us maintain a consistent brand identity throughout the entire ticket-purchasing journey, which makes our organization come across as more professional. On top of that, the fee structure is far more manageable than what we’ve run into with larger competitors. That combination of solid white-labeling and reasonable costs helps us maximize event revenue while still maintaining our attendees’ trust. **Official Response from Rachel Kaiser:** > Wyatt, Thank you so much for taking the time to leave such a thoughtful review! We’re incredibly grateful for your kind words about our support team. Providing responsive, hands-on service is something we care deeply about, so it means a lot to hear that our follow-through and problem solving have made a positive impact on your experience. We also truly appreciate your honest feedback regarding the user interface and dashboard navigation. We know usability plays a huge role in the overall experience, and insights like yours are valuable as we continue working to make the platform more intuitive and streamlined. I’ll be sure to share your comments with our product team. It’s great to hear that Brushfire has helped you maintain a strong branded experience for your attendees while also keeping costs manageable. Helping organizations maximize revenue and build trust with their audience is exactly what we aim for. Thank you again for your partnership and for being part of the Brushfire community! Rachel Kaiser Customer Success Manager | Brushfire ### 6. Outstanding Personalized Support That Makes Setup Smooth and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Russell P. | Event Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about Brushfire?** The personalized support is genuinely outstanding. Having a dedicated specialist guide you through the entire setup process makes a huge difference. It feels like a real human partnership, not just dealing with a faceless software company. They stick with you until every detail is right, so the event can go live smoothly without technical glitches or configuration mistakes. **What do you dislike about Brushfire?** I’d love to see more flexible payment plans built in natively, since paying the full cost upfront can be a barrier for some attendees. Also, the total expense can add up quickly when you combine the platform’s service fees with charges from an external payment processor. If there were a way to make pricing a bit more competitive for mid-sized organizations, that would be a really meaningful improvement. **What problems is Brushfire solving and how is that benefiting you?** It removes much of the confusion and anxiety that usually comes with setting up registration for a large-scale conference. With clear, step-by-step expert guidance, the platform keeps the ticket-buying journey smooth and straightforward for our guests. That added level of oversight helps catch small setup mistakes early, before they turn into major issues during the event, and it ultimately leads to a more successful outcome. **Official Response from Rachel Kaiser:** > Russell, Thank you so much for taking the time to share such thoughtful feedback! We’re incredibly grateful for your kind words about our support team and onboarding experience. Building real relationships with our customers is something we care deeply about, so it means a lot to hear that the personalized guidance and hands-on partnership helped your event setup process feel smooth and supported from start to finish. We also truly appreciate your honest feedback regarding payment flexibility and overall pricing structure. We understand how important affordability and accessibility are, especially for mid-sized organizations and attendees managing upfront costs. Suggestions like yours are incredibly valuable as we continue evaluating ways to improve both the attendee and organizer experience moving forward. It’s wonderful to hear that Brushfire helped reduce the stress and uncertainty that can come with launching registration for a large-scale conference. Helping organizers catch issues early, create a seamless ticket-buying journey, and feel confident heading into their event is exactly what our team strives for every day. Thank you again for your partnership and support. We’re grateful to be part of your events! Rachel Kaiser Customer Success Manager | Brushfire ### 7. Highly Customizable Event Platform with Responsive Support and Smooth Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Douglas F. | Administrative Lead, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 05, 2026 **What do you like best about Brushfire?** This platform really stands out for its strong customization options and the help desk’s impressive responsiveness. Whenever a technical issue comes up, I can usually count on it being resolved within twenty-four hours. Overall, it feels like the software was designed from the ground up specifically for events, and the guided onboarding made our initial transition feel straightforward and smooth. **What do you dislike about Brushfire?** Navigation could be a bit more efficient when moving between different events. I often find myself wishing there were a more prominent, one-click button on the main screen that would take me straight into an event-specific dashboard. **What problems is Brushfire solving and how is that benefiting you?** We needed a system that could support unique registration paths and a variety of discount codes without turning into a mess. Brushfire streamlines the entire payment collection and data-gathering process, making it easy for us to create tailored experiences for different types of attendees. That automation has noticeably reduced the administrative workload our team used to deal with, especially during peak registration periods. **Official Response from Rachel Kaiser:** > Douglas, Thank you so much for taking the time to leave such detailed feedback! We’re thrilled to hear that the platform’s customization capabilities, guided onboarding experience, and responsive support team have made a positive impact for your organization. Our goal is always to provide event organizers with tools that feel purpose-built for their needs while also ensuring they have a reliable team alongside them whenever questions or challenges come up. We also appreciate your thoughtful feedback regarding event navigation and dashboard accessibility. We understand how important efficiency is when managing multiple events, and suggestions like yours help us continue identifying ways to make the platform more intuitive and streamlined for organizers working day to day within the system. It’s especially great to hear that Brushfire has helped simplify complex registration paths, discount structures, payment collection, and attendee data management for your team. Creating flexible registration experiences while reducing administrative burden is exactly what we aim to help organizations accomplish, particularly during busy registration seasons when automation and organization matter most. Thank you again for your partnership and support. We truly appreciate the opportunity to support your events! Rachel Kaiser Customer Success Manager | Brushfire ### 8. Straightforward Setup, Responsive Support, and Powerful Reporting Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime H. | Operations Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 04, 2026 **What do you like best about Brushfire?** The setup process is impressively straightforward, and the technical support team is consistently available to help me work through any hurdles. I find the mass email feature especially useful for keeping attendees informed, and the range of reporting tools provides a clear, professional snapshot of registration numbers and payment status whenever I need it. **What do you dislike about Brushfire?** My only minor frustration is the data-entry flow for individual registrants. Right now, users often have to enter their personal details twice—first as the buyer and then again as the attendee. That repetition feels a bit redundant and can create a small bottleneck during checkout, especially for someone who’s only purchasing a single ticket. **What problems is Brushfire solving and how is that benefiting you?** We needed a way to manage high-volume registrations and accept secure payments without relying on manual invoicing. Brushfire automates the entire transaction and data-collection process, which frees up my time to focus on event programming. Having robust reporting and communication tools all in one place also helps ensure no participant is left out of the loop. **Official Response from Rachel Kaiser:** > Jaime, Thank you so much for taking the time to share your experience with Brushfire! We’re thrilled to hear that the setup process, reporting tools, mass email features, and support experience have helped make managing your events smoother and more efficient. Our team works hard to provide both intuitive tools and responsive support, so it’s wonderful to hear those areas have been valuable to your organization. We also appreciate your thoughtful feedback regarding the attendee data-entry process during checkout. We understand how important a seamless registration experience is for both organizers and attendees, and insights like yours are incredibly helpful as we continue looking for ways to streamline workflows and reduce friction throughout the purchasing process. It’s especially rewarding to hear that Brushfire has helped simplify high-volume registration management, secure payment collection, and attendee communication for your team. Helping organizers reduce manual administrative work while keeping participants informed and engaged is exactly what we aim to accomplish through the platform. Thank you again for your partnership and support. We truly appreciate the opportunity to be part of your events! Rachel Kaiser Customer Success Manager | Brushfire ### 9. Reliable Event Registration and Ticketing with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Will C. | Connections Minister, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 06, 2026 **What do you like best about Brushfire?** I’ve been a Brushfire customer for several years, and I’ve been very satisfied with their event registration, ticketing, and online event viewing solutions. In my experience, an organization can’t go wrong partnering with Brushfire to handle its event needs. **What do you dislike about Brushfire?** At times, the online video streaming platform can be a bit quirky, but Brushfire has been very responsive whenever I’ve submitted technical support tickets. **What problems is Brushfire solving and how is that benefiting you?** Brushfire helps me manage large event registration and ticketing, and it also offers online video streaming options. They do an excellent job with both customer support and event attendee support. Overall, Brushfire frees up my time so I can focus on planning and executing the best event I can. **Official Response from Kelly Keresztury:** > Hi Will, Thank you so much for these kind words, and for being such a long-time part of the Brushfire family! It means a lot to hear that after all these years together, we're still hitting the mark on registration, ticketing, and online event viewing. I hear you on the video streaming platform having its quirky moments, we're always working to smooth those out, and I'm glad our support team has been quick to jump in whenever you needed it. So glad Brushfire is helping you manage those large events and freeing up your time to focus on what matters most, planning and executing a great event! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 10. Great Customer Service + Easy Set Up **Rating:** 4.5/5.0 stars **Reviewed by:** Tasha J. | Director of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 07, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Brushfire?** The customer service is incredible. They are available and willing to jump on zoom calls or send loom explainer videos as needed. Easy to set up and plays well with Zapier. **What do you dislike about Brushfire?** We do events that are priced per church team. I wish that Brushfire had a way to capture the individual contact information for each person attending per team but still only charge them per team. **What problems is Brushfire solving and how is that benefiting you?** We use Brushfire for multiple types of events - online and in-person - and it works well with both. And we do the same event multiple times a year and Brushfire let's us create one event and then have people choose from different dates. **Official Response from Kaylee Cook:** > Tasha, We're thrilled you chose Brushfire for your registration needs and greatly appreciate the feedback. Thank you so much for taking the time to share your thoughts with us. ### 11. Effortless Event Management with Flexible Check-Ins **Rating:** 4.5/5.0 stars **Reviewed by:** Jen G. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 13, 2026 **What do you like best about Brushfire?** I appreciate that Brushfire keeps everything in one place, making it easier for me to handle back-end admin tasks and assist people when issues arise. I find the check-in process easy for guests at the door, which is a big plus. I also like that I can send emails with specific, unique links for people to access and edit their tickets as needed. I was impressed with what the platform could do and their willingness to create things for us as required. The customer service team is quick and helps me fix the problem and also understand how to do it next time on my own, if possible. **What do you dislike about Brushfire?** Sometimes the admin pieces are not super intuitive, so I can't quite get to what I need to fix a problem, and I need to reach out for help. **What problems is Brushfire solving and how is that benefiting you?** Brushfire keeps everything in one place, allowing me to manage backend admin tasks and help people when they have issues. **Official Response from Tyler Binkley:** > Hi Jen! Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and that you feel supported by our team! Your feedback is truly valuable to us and we appreciate your kind words. We look forward to your next event with Brushfire! Best regards, Tyler Binkley | Customer Success Manager ### 12. Highly Customizable and User-Friendly with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Greer C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about Brushfire?** I love that Brushfire is super user-friendly, making it easy for me to manage a lot of data at once and customize each event based on my needs. I also appreciate the fact that I can make everything branded and ask intentional questions for my events. The back end is very user-friendly, allowing me to handle tasks like issuing refunds, changing price points, and customizing event pages as if they were my own. The one-on-one technical support is fantastic, and I really appreciate talking to a real person instead of a chat agent. The tools are self-explanatory and the hands-on team is willing to do anything needed for a successful event. **What do you dislike about Brushfire?** I feel like there's times that I have trouble searching and for different attendees. Sometimes when I search attendees, it's really hard to find exactly what I'm looking for. And I feel like sometimes the search feature isn't as accurate when it comes to searching attendee data within a specific event, especially because there are lots of attendees at times. **What problems is Brushfire solving and how is that benefiting you?** I find Brushfire makes managing and customizing event data super easy. It's user-friendly, allowing me to handle a lot of data at once, customize events, and receive excellent one-on-one support. The tools are easy to use, and the team is hands-on, ensuring event success. **Official Response from Tyler Binkley:** > Hi Greer! Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and we are able to partner with you in your events! Your feedback is truly valuable to us and we appreciate your kind words. We look forward to your next event with Brushfire! Thank you for sharing about your experiencing in finding attendees. I would love to schedule some time with you, whenever you are best available, to hear more about your need and how we can best help! Please email me at tyler@Brushfire.com and I would be happy to meet with you. Best regards, Tyler Binkley | Customer Success Manager ### 13. Clean UI, Works Great, and Best-in-Class Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rick B. | Pastor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **What do you like best about Brushfire?** Looks great. Works great. Clean UI. The customer service has been the best I have ever experienced with an app product. Top tier. **What do you dislike about Brushfire?** For me as a tech novice, it had a bit of a learning curve to learn. **What problems is Brushfire solving and how is that benefiting you?** Ease of event registration and payment and easy check in for attendance and analytics post event. **Official Response from Kelly Keresztury:** > Hi Rick, thank you for the review! 😊 Top tier is a great way to put it, and we're thrilled the UI and customer service have stood out. That's the experience we want every customer to have. The learning curve as a tech novice is real feedback, and we appreciate you sharing it. If you ever want a refresher on any part of the platform, help@brushfire.com or our Brushfire Learning Library is always there for a walkthrough. That's a great snapshot of what Brushfire's meant to be, easy from registration all the way through post-event analytics. Thanks for being part of the Brushfire family... we can't wait to see what's next! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 14. Straightforward Event Setup and Responsive Support, but Meta Pixel Is a Hurdle **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 23, 2026 **What do you like best about Brushfire?** I like that the set up of events is pretty straightforward, support is quick to respond, and that you can host a virtual experience on the platform. **What do you dislike about Brushfire?** The meta pixel tracking is so limited. It can only track one customer experience from ads—the fact that they clicked on the ad. There's no way to measure precisely how many actual purchases happened (it views clicking, add to cart, and purchase as all the same action, so you can't tell who to retarget based on what part of the sales funnel the customer is on) via ads. So, very limited on this. A lot of "guestimations" are made when we look at the success of our individual and overall marketing efforts. **What problems is Brushfire solving and how is that benefiting you?** The need for a ticketing platform. **Official Response from Tyler Binkley:** > Hi! Thank you for taking the time to leave us a great review! Your feedback is truly valuable to us and we appreciate your kind words. Additionally, thank you for your notes around the Google Analytics tracking. We desire to constantly receive feedback from our customers and ways we can improve. Your note is very much appreciated and would like to bring this back to our team to review for future improvements. Thank you again for your time and partnership! Best regards, Tyler Binkley | Customer Success Manager ### 15. Smooth QR Code Scanning for Fast Attendee Entry **Rating:** 5.0/5.0 stars **Reviewed by:** Jaymie R. | I'm on my own, hoping to start a new small business, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about Brushfire?** Scanning the QR codes for attendee entry **What do you dislike about Brushfire?** the multi-day events are a little complicated **What problems is Brushfire solving and how is that benefiting you?** Church Planning Center was an absolute nightmare. We were having to re-register people at the door because information wasn't pulling up in real-time and lines were getting backed up... we had 50,000 people at an event and we got swarmed! Brushfire has removed that issue! **Official Response from Kelly Keresztury:** > Hi Jaymie, thank you for the review! So glad the QR code scanning has been a game changer for your check-in flow. Going from re-registering people at the door to smooth, real-time entry for 50,000 attendees is exactly the kind of relief we love hearing about. Multi-day events can be a bit more involved, but always remember to reach out to help@brushfire.com! We're glad to walk through some tricks with you to make sure you have everything you need. Sounds like Brushfire showed up right when you needed it most for that big of a crowd! Thank you for your partnership and here's to your next event! 🎉 Kelly Keresztury | Customer Success Manager ### 16. Effortless Ticketing with Professional Appeal **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney L. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 02, 2026 **What do you like best about Brushfire?** I like how easy it is to set up an event with Brushfire. I've really enjoyed every aspect of it, including how detailed it is. It makes our ticketing look a lot more professional and is really easy for people to use. The seating chart feature is really helpful; they were able to set it up for us by section, which was really helpful. Switching from Ticket Spice, the tickets now look much nicer. **What do you dislike about Brushfire?** nothing, it's been a smooth process, switching over. **What problems is Brushfire solving and how is that benefiting you?** Brushfire makes our ticketing look more professional and is easy for people to use. The seating chart feature is helpful, allowing ticket sales by seat if numbers are present or by section without them. **Official Response from Kelly Keresztury:** > Hi Courtney, Thank you so much for the kind words! I'm so glad to hear the seating chart feature is working out so well for you. Setting it up by section so ticket sales are easy for your team and look professional for your buyers, that's exactly what we love to hear. Glad the switch felt smooth on your end, and we're excited to keep supporting you and your events for a long time to come! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 17. Customizable Event Registration with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Donna R. | Office and Donor Relations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Brushfire?** I like that Brushfire is customizable for our organization, allowing logo and branding consistency throughout. We can customize tickets, promo codes, discounts, ticket descriptions, and any add-ons. The customization offers a deep bench of information. We switched to Brushfire from Eventbrite because of its remarkable customization capability and amazing customer support. The initial setup was pretty easy, and the knowledge base is in-depth, making the platform pretty intuitive. Transitioning to Brushfire from other event software was seamless. The support provided is incredible. **What do you dislike about Brushfire?** I do find the reporting a little bit clunky, and even though you can customize your reports, that's a little bit clunky too. I feel like I always have to reach out to support for help with getting the data out of the system that I need. The refund process is a little bit unclear and I wish there was a way to customize the email that goes back to the person who registers in the event of a refund. **What problems is Brushfire solving and how is that benefiting you?** Brushfire keeps all registrations in one place, making it easy for attendees to register and providing QR codes for seamless entry and lunch access. It simplifies reporting and tracks revenue and fees efficiently. **Official Response from Rachel Kaiser:** > Hi Donna, Thank you so much for taking the time to leave such a thoughtful and detailed review. Your kind words truly mean the world to us! We’re thrilled to hear that Brushfire has been such a helpful tool for your events and that you’ve found value in its customization, ease of use, and efficiency. Knowing that our platform has helped elevate your brand and saved your team time is exactly why we do what we do. We also really appreciate you pointing out the need for a better solution when it comes to FAQs. That’s incredibly helpful feedback, and I’ve passed it along to our product team for review. Your insight helps us improve, and we’re always striving to make Brushfire even better for event professionals like you. We’re so grateful to have you as part of the Brushfire community and are excited for all that’s ahead in our partnership. If you ever need anything, don’t hesitate to reach out — we’re here for you! With appreciation, Rachel Kaiser Customer Success Manager ### 18. Customizable and Efficient Event Management with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jamal G. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 15, 2026 **What do you like best about Brushfire?** I like the extreme level of structural customization that Brushfire offers, which is easily the best feature for me. The platform is built from the ground up specifically to handle nuanced events rather than generic online transactions. The initial transition and onboarding phase went incredibly smoothly and felt completely stress-free. **What do you dislike about Brushfire?** My main user experience complaint is that the back end navigation could make it much easier to access a dedicated event specific dashboard from the main screen. **What problems is Brushfire solving and how is that benefiting you?** I use Brushfire for lifting our ticketing logistics, creating public registration portals, and setting up data gathering pipelines for regional gatherings, high-volume seasonal conferences, and localized youth camps. **Official Response from Kelly Keresztury:** > Hi Jamal, Thank you so much for the kind words! I'm so glad the structural customization is standing out for you, that's exactly why we built Brushfire to handle nuanced events instead of forcing everything into a generic transaction flow. Hearing that onboarding felt smooth and stress-free is great too! I hear you on wanting easier access to a dedicated event specific dashboard from the main screen, that's honest feedback and it helps us know where to keep improving the navigation. We're so glad Brushfire is supporting your gatherings, conferences, and youth camps, and we look forward to being part of many more! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 19. Excellent Support and Highly Customizable Features for Any Event **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 02, 2026 **What do you like best about Brushfire?** Very good customer assistance. Anything you need they can basically customize which is great! There are a lot of different features that cover anything you would need for any event - small or big. **What do you dislike about Brushfire?** There isn't too much to say, maybe just that because there are so many features it takes so time to just used to with all the different tabs. **What problems is Brushfire solving and how is that benefiting you?** It helps me with large registration events that a lot of other church system cap you at. I also love that check-in is with a QR code and that Brushfire send those registered a confirmation email and QR code for checkin. It saves us SO much time and hassle. **Official Response from Kelly Keresztury:** > Hello! Thank you so much for the kind words! I'm so glad our customer support and the ability to customize things to fit your event have stood out for you, that's exactly what we love to hear. I get it on the learning curve with all the different tabs and features, there's a lot in there! Feel free to reach out to our support team anytime for a walkthrough, or check out our video library for some great tips on getting around Brushfire faster. So glad Brushfire is helping you handle large registration events without the caps other church systems have, and that QR code check-in and confirmations are saving you so much time and hassle! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 20. Exceptional Customer Support, Confusing UI **Rating:** 4.0/5.0 stars **Reviewed by:** Sue B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 18, 2026 **What do you like best about Brushfire?** Without a doubt, I found the customer service framework unparalleled. It's the best part of Brushfire for me. Matthew from their technical team went above and beyond for us, sticking with us until our specific configuration issues were 100% sorted out. **What do you dislike about Brushfire?** I find the software platform confusing and it's hard for me to use at times. The overall setup process required some heavy navigation and trial and error due to the platform's challenging layout. **What problems is Brushfire solving and how is that benefiting you?** I rely on Brushfire for handling ticketing logistics, public registration, and data pipelines. It functions as an efficient storefront, centralizing public scheduling and engagement metrics. **Official Response from Kelly Keresztury:** > Hi Sue, Thank you so much for the kind words! I'm so glad Matthew was able to stick with you until everything was sorted out, that kind of dedication is exactly what we love to hear about our team. I hear you on the layout taking some trial and error to navigate, that's honest feedback and it helps us know where to keep improving the experience. If you ever want a hand walking through setup, our support team is always happy to jump in and make it feel less like a maze. Thank you for relying on Brushfire for your ticketing, registration, and data pipelines! We are so glad to be your partner! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 21. Seamless Event Coordination with Customization and Robust Support **Rating:** 4.5/5.0 stars **Reviewed by:** Woodrow C. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about Brushfire?** I like that Brushfire feels purpose-built from the ground up, especially for heavy event coordination. It offers incredible form customization which is vital for our operations. Additionally, the platform has an impressively responsive technical help desk, which greatly supports our needs. **What do you dislike about Brushfire?** The main operational bottleneck is that the primary system navigation could be noticeably more efficient and our managers need to jump back and forth between completely separate active events. **What problems is Brushfire solving and how is that benefiting you?** We rely heavily on Brushfire for managing ticketing logistics, public registration portals, and data gathering for events. It supports unique registration paths and discount structures without backend issues, crucial for our conferences and camps. **Official Response from Rachel Kaiser:** > Hi Woodrow! Thank you for taking the time to share such a thoughtful review! We're thrilled to hear that Brushfire has been a strong fit for your events and that our customizable forms, registration capabilities, and responsive support team have made a positive impact. It's great to know the platform is helping you manage complex registration paths, discount structures, and event logistics with confidence. We also appreciate your feedback about system navigation and the need for managers to move more efficiently between active events. Feedback like this is incredibly valuable as we continue to enhance the user experience. In the meantime, our Support team would be happy to discuss your workflow, share best practices for managing multiple active events, or help identify ways to make switching between events as seamless as possible. If there's anything we can assist with, please don't hesitate to reach out to us at help@brushfire.com, we're always happy to help. Thank you for choosing Brushfire and for trusting us to support your conferences and camps. We look forward to continuing to partner with you! Best, Rachel Kaiser Customer Success Manager | Brushfire ### 22. Easy to Navigate, Powerful Reports, and Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Brushfire?** The ease to navigate the tool, create registrations, and build custom reports. Plus the amazing customer service! The value of the time I save using Brushfire and the ease for our registrants is worth it! **What do you dislike about Brushfire?** Nothing comes to mind at this time! Am very satisfied! **What problems is Brushfire solving and how is that benefiting you?** Helping solve how to build smart forms that allow our people to register with ease and reports that support our administrative team as we check-in, prepare for conference details, and run our events. **Official Response from Kelly Keresztury:** > Hi friend, thank you so much for the review! It's wonderful to hear the platform feels easy to navigate, from building registrations to pulling custom reports, and that our team's been part of that experience too. Saving time while keeping things smooth for your registrants is exactly what we're going for. And it sounds like the smart forms and reporting are really carrying your team through the whole event cycle, from check-in through conference prep. That's great to hear. Thank you for your partnership and we cant wait to see whats next! Here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 23. Solid Support and Smooth Onboarding, Needs Installment Feature **Rating:** 4.0/5.0 stars **Reviewed by:** Sherry M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 19, 2026 **What do you like best about Brushfire?** I really value Brushfire's highly personalized technical support. Having a dedicated support representative walk me through the entire back end configuration step by step gives me a real human experience. **What do you dislike about Brushfire?** I really wish the platform offered a built-in native installment system so our attendees could opt into partial payment plans, like paying $50 upfront on a $200 ticket, and paying off the rest in parts. Since paying the full cost at once can be a barrier for some guests. **What problems is Brushfire solving and how is that benefiting you?** I rely on Brushfire for managing ticketing logistics, public registration, and data gathering for our gatherings and conferences. **Official Response from Kelly Keresztury:** > Hi Sherry, Thank you so much for the kind words! I'm so glad to hear our support team could walk you through the full back end setup step by step, that personalized touch is exactly what we aim for. On the installment side, our support team can walk you through options like Afterpay, along with payment plans that are already native within Brushfire, so reach out to them anytime and they can get you set up with what works best for your attendees. Thank you for relying on Brushfire for your ticketing, registration, and data gathering, and we're excited to keep supporting your gatherings and conferences! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 24. Brushfire’s User-Friendly Features Make Event Ticketing a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 02, 2026 **What do you like best about Brushfire?** It is very user friendly and has so many different features that help me create unique registration tickets based on my events. It's easy to train others and the AI features within Brushfire are so helpful! **What do you dislike about Brushfire?** I wish there were easier ways to get updated trainings or ways to get refreshers on different aspects of Brushfire. If you don't work with it constantly, it's easy to forget what to do. I think making reports could also be easier or more clear. **What problems is Brushfire solving and how is that benefiting you?** Brushfire solves the problem of needing to integrate third party financial systems to take in money for either main ticket cost or scholarships. **Official Response from Kelly Keresztury:** > Hello! Thank you so much for the kind words! I'm so glad Brushfire's user-friendly features and AI tools are helping you create unique registration experiences, and that it's been easy to train others on your team too. On refreshers, feel free to reach out to our support team anytime for a quick consult, or check out our video library for some great content on all things Brushfire! We're also always looking at ways to make reporting more clear, but for sure noted! So glad Brushfire is helping you handle ticket costs and scholarships without needing to bring in a third party financial system! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 25. Exceptional Support and Seamless Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kristie P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about Brushfire?** I like Brushfire's exceptional business support team. They are incredibly kind and responsive, providing guidance through the entire setup phase whenever we need help. This gives us immense peace of mind. **What do you dislike about Brushfire?** I find the seating chart tool lacks flexibility for my venue layout. The current options don't quite capture the specific physical layout of our intimate space as clearly as I would like. **What problems is Brushfire solving and how is that benefiting you?** Brushfire helps with setting up and managing online ticketing, especially handling complex software configurations for payments and multiple events. ### 26. Exceptional Support and Seamless Ticket Management **Rating:** 5.0/5.0 stars **Reviewed by:** Hester P. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **Describe the project or task Brushfire helped with:** Brushfire offers a comprehensive suite of tools for event management, ensuring seamless operations from ticket sales to post-event analysis. **What do you like best about Brushfire?** I really appreciate Brushfire's exceptional customer and business support team. Their support reps are remarkably kind, patient, and responsive, guiding me step-by-step through any tricky software setups or backend configurations during the build phase. **What do you dislike about Brushfire?** I find the seat selection and assigned seating chart tool lacks flexibility for nonstandard or custom venue layouts. **Recommendations to others considering Brushfire:** To enhance user experience, consider integrating more customizable options for venue layouts and seating arrangements. **What problems is Brushfire solving and how is that benefiting you?** We streamline payment processing and multi-event setups with Brushfire, resolving tech hurdles and eliminating administrative confusion. **Official Response from Kelly Keresztury:** > Hi Hester, thank you for the review! 🤗 Our support team is going to love hearing this. Kind, patient, and responsive is exactly what we aim for, especially during those trickier setup and backend moments, so it's great to know it came through for you. On the seating chart flexibility for nonstandard venues, that's genuinely helpful feedback, and we'll make sure it gets passed along to the team building that piece out. Sounds like Brushfire's taken a real load off on payment processing and multi-event setups, that kind of behind-the-scenes relief is exactly what we're going for. We're grateful for you and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 27. User-Friendly Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy B. | Executive Assistant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Brushfire?** I find the customer experience is very user-friendly. **What do you dislike about Brushfire?** I find it not very intuitive to get the details setup. **What problems is Brushfire solving and how is that benefiting you?** Brushfire allows us to sell assigned seats for events. Super helpful. **Official Response from Kelly Keresztury:** > Hi Tracy, thank you for the review! So glad the customer experience side is coming through as user-friendly, that's exactly what we're going for. And it's great to hear the assigned seating feature is working well for your events, that's a big one for a lot of our customers. On setup, that's fair feedback, and it's something we want to keep smoothing out. In the meantime, help@brushfire.com is always the fastest way to get walked through it, our team's happy to get you set up and make sure the process feels less clunky going forward. Thank you for your partnership, here's to your next event! 🎟️🎉 Kelly Keresztury | Customer Success ### 28. Frustrating Event Management Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Kevin K. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 12, 2026 **What do you like best about Brushfire?** I can't say there is something I like best about it right now b/c of the problem I'm having that we had last year for a bit too. **What do you dislike about Brushfire?** I don't like that when we go to our event, it often says there is no event selected, and when I try to see the people signed up, it says the same thing. It's frustrating that sometimes when people try to sign up, it doesn't allow them to. The search options are also problematic; it always says I'm not committed to an event when I am, and then doesn't let me pick the event I'm committed to. I've also encountered dead links that leave me with nowhere to go. **What problems is Brushfire solving and how is that benefiting you?** When using Brushfire, it often says there's no event selected and doesn't allow sign-ups. It claims I'm not committed to an event and leads to dead links, causing issues with event management for our church. "Your account is not currently configured to view events>" ### 29. Streamlined Event Management with Seamless On-Site Check-Ins **Rating:** 5.0/5.0 stars **Reviewed by:** Nell Z. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Brushfire?** I use Brushfire as our primary event ticketing, registration, and virtual access platform for managing our annual conferences and multi-show event schedules. **What do you dislike about Brushfire?** I find the media and graphic section in the page builder could be more user-friendly. **What problems is Brushfire solving and how is that benefiting you?** Brushfire solves the complexity of managing multiple shows and virtual components across platforms. It unifies our tools for tracking orders, managing check-ins, and handling communications, making event management seamless. **Official Response from Rachel Kaiser:** > Hi Nell! Thank you for sharing your experience with Brushfire! We’re thrilled to hear that Brushfire has become a central part of managing your annual conferences and multi-show events, from registration and ticketing to virtual access. It’s especially great to hear that having everything in one place has helped simplify order tracking, check-ins, and attendee communications. We know how much complexity can come with managing multiple events and platforms, so making that process more seamless is exactly what we aim for. We also appreciate your feedback on the media and graphics section of the page builder. Feedback like this is incredibly helpful as we continue looking for ways to make Brushfire more intuitive and user-friendly. Thanks again for choosing Brushfire! Best, Rachel Kaiser Customer Success Manager ### 30. Highly Customizable Brushfire with an Easy-to-Reach Rep **Rating:** 5.0/5.0 stars **Reviewed by:** Tia E. G. | Community Engagement , Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about Brushfire?** I like how customizable Brushfire is! Along with the fact that our rep is easily to contact. **What do you dislike about Brushfire?** I dislike that it gives the option to not add a customer's name, then when they can't find they ticket, it takes forever to pull up the ticket number because there is no name! **What problems is Brushfire solving and how is that benefiting you?** Love the quick QR Scan, gets people through the door with no lobby bottle neck problems. **Official Response from Kelly Keresztury:** > Hi Tia, Thank you so much for the great review! I love hearing that the customization options and having an easy-to-reach rep have made a difference for you. That kind of access and flexibility is exactly what we hope to provide. I also appreciate you flagging the issue with pulling up tickets when a name isn't attached. That's really helpful feedback, and I'll be sure to pass it along to our team. And yes, that quick QR scan getting everyone through the door with no bottleneck is exactly what we love to see! Thanks again for taking the time to share all of this. Here's to your next event! 🎉 Kelly K. Kelly Keresztury | Customer Success Manager ### 31. Effortless Event Management with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Patty H. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2026 **What do you like best about Brushfire?** I like Brushfire's highly responsive customer support team, which makes it easy to gain confidence quickly as a new user. **What do you dislike about Brushfire?** I find the text box in the event description section under the content tab needs improvement. **What problems is Brushfire solving and how is that benefiting you?** We find that Brushfire eliminates the uncertainty in tracking attendance and reduces lines and bottlenecks on event days. It helped us establish a reliable digital registration process. **Official Response from Rachel Kaiser:** > Hi Patty! Thank you for the thoughtful review! We’re so glad to hear that our customer support team helped you feel confident getting started with Brushfire. Making event management easier and providing responsive, knowledgeable support is something we care deeply about. We’re also thrilled to hear that Brushfire has helped create a more reliable registration process while reducing uncertainty, lines, and bottlenecks on event days. We appreciate your feedback on the event description text box as well—it’s helpful to hear where we can continue improving the experience. Thank you for choosing Brushfire! Rachel Kaiser Customer Success Manager ### 32. Streamlined Event Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Toney P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about Brushfire?** I use Brushfire as our primary event ticketing platform for managing our massive annual flagship conference. I love the built-in customer support ecosystem and hands-off attendee management. **What do you dislike about Brushfire?** I find the back end dashboard layout pretty confusing at times, especially because it separates overall company settings from individual event dashboards. **What problems is Brushfire solving and how is that benefiting you?** I use Brushfire to handle the complexity of managing massive nested ticket options without forcing attendees through multiple checkouts. **Official Response from Rachel Kaiser:** > Hi Toney! Thank you for sharing your experience with Brushfire! We’re thrilled to hear that Brushfire has been able to support the complexity of your annual flagship conference, particularly when it comes to managing nested ticket options and creating a streamlined checkout experience for your attendees. It’s also great to hear that our customer support and hands-off attendee management have been valuable to your team. We know that managing a large-scale event comes with plenty of moving pieces, so our goal is to make the process as seamless as possible for both your team and your attendees. We appreciate your feedback on the back-end dashboard layout as well. We understand that navigating between company-level settings and individual event settings can sometimes be confusing, and feedback like this helps us identify opportunities to make the experience more intuitive. Thank you again for trusting Brushfire with such an important event and for taking the time to share your feedback! Rachel Kaiser Customer Success Manager ### 33. Dependable and Seamless Event Ticketing **Rating:** 5.0/5.0 stars **Reviewed by:** Hilda W. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 16, 2026 **What do you like best about Brushfire?** I value Brushfire for its absolute reliability and glitch-free performance, which is crucial during high traffic checkout periods. **What do you dislike about Brushfire?** I find the sheer depth of the platform a bit overwhelming at times. **What problems is Brushfire solving and how is that benefiting you?** Brushfire solves uncertainty and operational stress from glitches and payout delays during ticket launches. It provides dependable performance without snags during high traffic, and their support ensures a smooth setup. **Official Response from Rachel Kaiser:** > Hi Hilda! Thank you for the great review! We’re thrilled to hear that Brushfire’s reliability and performance have given you peace of mind, especially during high-traffic ticket launches when a smooth checkout experience is so important. We also appreciate your feedback about the depth of the platform. Brushfire offers a lot of tools and flexibility, and we understand that having so many capabilities can feel overwhelming at times. Our support team is always happy to help you navigate the platform, answer questions, and make sure you’re getting the most out of the features available to you. You can book a support call here: https://go.brushfire.com/support-consultation Thank you again for trusting Brushfire with your events! Rachel Kaiser Customer Success Manager ### 34. Solid, Reliable Platform with an Easy Event-Building Wizard **Rating:** 4.5/5.0 stars **Reviewed by:** Ronald S. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 24, 2026 **What do you like best about Brushfire?** Solid platform, easy wizard for building events, reliable and simple UI and predictable fees. **What do you dislike about Brushfire?** For smaller paid events, fees could be smaller; perhaps a tiered system based on total dollar value of registrant ticket. **What problems is Brushfire solving and how is that benefiting you?** It provides a robust registration platform that is not found in our Church management system. **Official Response from Tyler Binkley:** > Hi Ronald, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and that our platform is assist you with your events effectively! Your feedback is truly valuable to us. We look forward to your next event with Brushfire! Best regards, Tyler | Customer Success Manager ### 35. Streamlined Event Management with Brilliant Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jed B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Brushfire?** I really like Brushfire for its intuitive promo code setup tool and one-click event duplication feature. **What do you dislike about Brushfire?** The main area of friction occurs right after duplicating an event, specifically when trying to adjust pricing. **What problems is Brushfire solving and how is that benefiting you?** Brushfire saves us time by eliminating the administrative headache of building event registration pages from scratch. ### 36. Great for Event Management, Needs UI Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Lou D. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 27, 2026 **What do you like best about Brushfire?** I like the form duplication tool and the sub-reporting features in Brushfire, as they are the most practical functions for our team. **What do you dislike about Brushfire?** I find the admin settings menu counterintuitive at times, with certain options hidden in places that don't match standard logic. **What problems is Brushfire solving and how is that benefiting you?** I use Brushfire for tracking attendee profiles for our community programs and events. The form duplication and sub-reporting features are the most practical functions for our team. **Official Response from Rachel Kaiser:** > Hi Lou! Thank you for taking the time to share your feedback! We're so glad to hear that the form duplication and sub-reporting features have been especially useful for your team and are helping streamline the management of your community programs and events. We also appreciate your honest feedback about the admin settings menu. We understand that being able to quickly find the right settings is an important part of creating a smooth experience, and we’re always looking for ways to make navigation more intuitive. Feedback like this is incredibly helpful as we continue to improve the platform. We're grateful to be a part of your event management toolkit and appreciate you sharing your experience with us! Thank you, Rachel Kaiser Customer Success Manager ### 37. Easy Promo Code Setup and Convenient Event Copying **Rating:** 4.5/5.0 stars **Reviewed by:** Pamela T. | Owner/Licensed Mental Health Counselor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 14, 2026 **What do you like best about Brushfire?** Ease of setting up promotion codes and option of copying a prior event. **What do you dislike about Brushfire?** After copying an event, I found it difficult to update the price of the event. **What problems is Brushfire solving and how is that benefiting you?** I'm not having any problems. **Official Response from Kelly Keresztury:** > Hi Pamela, Thank you so much for the kind words! I'm so glad the promo code setup and event copying have made things easier for you, those are two of our favorite time savers too. So glad to hear things are running smoothly for you overall! Thanks again and here's to your next event! 🎟️ 🎉 Kelly Keresztury | Customer Success Manager ### 38. Empowers Event Management with Easy Ticketing **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2026 **What do you like best about Brushfire?** I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like having control over the ticket process, including the build of the tickets, ticket pricing, ticket descriptions, and even payments. The transparency with payment fees is something I appreciate, as it clearly lets the customer know the additional costs. I also love the group component, where I can send a link and easily add to the group without starting over and building another group. The customer support has been amazing, helping me with the setup and providing useful and helpful tips. **What do you dislike about Brushfire?** Sometimes I run into issues with logging in using my company credentials, which are Google-based, and it doesn't accept them. Also, for a first timer, building the ticketing platform or process can be a bit overwhelming or intimidating. **What problems is Brushfire solving and how is that benefiting you?** Brushfire simplifies ticketing, making it easy to build and manage events. It empowers me in ticket making by providing control over pricing, descriptions, and payments. The ease of use avoids complications in ticket purchasing and facilitation. **Official Response from Tyler Binkley:** > Hello Michael, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and are thankful to partner with you for your events. Your feedback is truly valuable to us and we appreciate your kind words. Thank you also for your feedback and further notes on how we can improve. Grateful for your continued partnership and here is to your next event! Best regards, Tyler Binkley | Customer Success Manager ### 39. Effortless Event Management with Brushfire **Rating:** 5.0/5.0 stars **Reviewed by:** Rey S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Brushfire?** I really like how intuitive and easy Brushfire is to navigate, especially for managing customer orders. **What do you dislike about Brushfire?** Nothing. **What problems is Brushfire solving and how is that benefiting you?** Brushfire solves the hassle of managing ticket inquiries and missing confirmations, saving unnecessary staff time. **Official Response from Kelly Keresztury:** > Hi Rey, thank you kindly for the review! Love hearing that Brushfire feels intuitive day to day, especially when it comes to managing orders. That kind of ease makes a real difference when you're juggling everything else that comes with running an event. And it's great to hear how much time it's saving your staff on ticket inquiries and confirmations, less chasing details means more time for everything else on your plate. Thank you for your partnership, here's to your next event! 🎟️🎉 Kelly Keresztury | Customer Success Manager ### 40. Effortless Event Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 09, 2026 **What do you like best about Brushfire?** I use Brushfire for event registration for a women's conference because it provides an easy way for women to register for the conference and make payments. I appreciate the many reports that can be generated and the ability to do mass emails to attendees. I like the ease of use and the great support by the Support Team if I have questions. Setting up Brushfire was quite simple, especially with the help of Brushfire's service technical support. **What do you dislike about Brushfire?** In some cases, the user has to enter their information as both buyer and attendee and it seems duplicative. **What problems is Brushfire solving and how is that benefiting you?** Brushfire offers an easy registration and payment process for our conference and provides robust reporting and mass email capabilities. **Official Response from Tyler Binkley:** > Hello! Thank you for taking the time to leave us a review! Your feedback is truly valuable to us and we appreciate your kind words. We are thrilled to hear that you enjoyed your experience with us and that our platform was able to assist you in your women's conference. As well thank you for your feedback around the buyer and attendee fields that you are experiencing. Linked below is to my calendar, I would love to further discuss your events and share how this can be best setup for you! We look forward to your next event with Brushfire! Best, Tyler Binkley | Customer Success Manager ### 41. Effortless Event Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy F. | Owner/Creative Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 23, 2026 **What do you like best about Brushfire?** I love how easy it is to set up and manage Brushfire. I also love their customer support. Whenever I have an issue, I just send them a quick message, and they typically get back to me and fix the problem within twenty-four hours. There's a lot of customization in Brushfire, and it's really made specifically for events. The initial setup was very easy; our customer service manager walked us through the process and was extremely helpful. **What do you dislike about Brushfire?** I'd like to find an easier way to access an event-specific dashboard. A button to more easily access it would be helpful. **What problems is Brushfire solving and how is that benefiting you?** Brushfire lets us easily collect registration information and payments, and create specific registration paths and discount codes. It's easy to set up and manage, significantly simplifying our event registration process. **Official Response from Rachel Kaiser:** > Hi Jeremy! Thank you for the great feedback — we’re thrilled Brushfire has been easy to use and that our team has been supportive for your events. Regarding the event-specific dashboard, we’d love to learn more. Can you share what feels hardest about accessing it or where you’d expect that button to live? Your insight helps guide future improvements! Feel free to send your insights over to rachel@brushfire.com. We really appreciate you taking the time to let us know! Rachel Kaiser Customer Success Manager ### 42. Superb Support and Seamless Ticketing **Rating:** 5.0/5.0 stars **Reviewed by:** Annabell . **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 10, 2025 **What do you like best about Brushfire?** My favorite part of Brushfire is Matthew. Because of him being so patient and helping me out, he explains everything to me. I feel like I get that human experience where someone is really assisting me, not just a random person. I stay with one person, and they help me through the whole process, making sure the setup is correct before we even go live. All of that stuff is super customer-friendly. Do they help you out? Absolutely, then your event comes out to be a total success. **What do you dislike about Brushfire?** I think if there was a way to make it so people could do payments instead of paying all at once, like if a ticket is $200, they could pay $50 and then later another $25. That would be nice for those who pay in parts. Another thing I wish is to bring down the price because the Brushfire fees and Square fees add up a lot. **What problems is Brushfire solving and how is that benefiting you?** Brushfire helps with selling tickets for our conferences, providing excellent support through someone like Matthew, who ensures no issues during the setup and ticket buying process. It solves confusion by offering patient, step-by-step guidance, leading to successful events. **Official Response from Tyler Binkley:** > Hi Annabell, Thank you for taking the time to leave us such a wonderful review! We get it, Matt is the absolute best and thankful he is apart of our team to assist great customers like yourself! Your feedback is truly valuable to us and we appreciate your kind words. I saw your note about needing payment options and looking for a payment plan functionality. We do have this in our platform, and I have linked our help article on how this can be set up! If you have any questions, our team is happy to help. Thank you for your time and partnership. Here's to your next event! Best regards, Tyler | Customer Success Manager ### 43. A Great Way to Integrate Guest Info and Ticketing on Our Website **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Brushfire?** It’s a nice way to integrate all of our guest information and have the ticketing platform on our own website **What do you dislike about Brushfire?** There isn’t a great way to have one event across multiple dates and to be able to pull reports for individual dates **What problems is Brushfire solving and how is that benefiting you?** We don’t have to manually track guest information which saves a lot of time **Official Response from Kelly Keresztury:** > Hi friend, thank you for the review! Love hearing that the integration side is working well, having guest info and ticketing living right on your own website is exactly the kind of seamless setup we're going for. On reporting for a single event across multiple dates, that's fair feedback, and something worth flagging to our team as they keep building that out. And saving the manual guest tracking, that's a big one, less time on data entry means more time for everything else running your events. Thank you so much for being part of the Brushfire family and can't wait to see what's next! 🎟️🎉 Kelly Keresztury | Customer Success Manager ### 44. Five-Star Experience with Brushfire **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony P. | Director od Development, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 27, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Brushfire?** We've had an outstanding experience using this ticketing platform and couldn't be happier with the results. From the very beginning, the ease of use stood out—it’s intuitive, well-organized, and makes creating, managing, and tracking events a breeze, even for team members who aren’t super tech-savvy. It’s obvious that a lot of thought has gone into building a tool that truly works for events of all sizes. The customer support has been phenomenal. Every time we’ve had a question or needed guidance, the support team was quick to respond and incredibly helpful. It’s clear they genuinely care about their users' success. We also love the many reporting features available. It’s powerful, yet easy to understand and share with our team. If you’re looking for a reliable, feature-rich, and user-friendly ticketing solution backed by an excellent support team, look no further. This platform has exceeded our expectations in every way! We Highly recommend Brushfire **What do you dislike about Brushfire?** We did not find any feature that we disliked **What problems is Brushfire solving and how is that benefiting you?** None ### 45. Stellar Support, Challenging Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Elle W. | Operations Coordinator **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 17, 2025 **What do you like best about Brushfire?** Without a doubt, the customer service is unparalleled. I've had multiple experiences with Brushfire's team helping me with very specific questions or even setting up the ticket process. I recently had an experience with Matthew from their customer service team, and he went above and beyond in following up with us. He had tenacity in making sure our problem was solved, which made a big difference! **What do you dislike about Brushfire?** The actual platform itself is kinda hard to use. I was pretty confused and have been confused many times with the platform itself. Generally speaking, it's not a user-friendly interface, but the stellar support I received makes everything still feel like an incredible win. **What problems is Brushfire solving and how is that benefiting you?** Brushfire lets me brand the ticket buying experience with our company's brand, and it has more reasonable fees than other platforms. **Official Response from Tyler Binkley:** > Hi Elle, Thank you for taking the time to leave us such a wonderful review. Matt is awesome and am glad you were able to work with him to ensure your event was a success! Your feedback is truly valuable to us and we appreciate candor. Linked below is my calendar. I would love the opportunity to hear more about your experience and how we can best service our customer experience. Thank you again for your time, and we look forward to your next event with Brushfire! Best regards, Tyler | Customer Success Manager ### 46. Excellent Customer Service and Transparent Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Keisha Q. | Director of Event and Brand Partnerships, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Brushfire?** The customer service is excellent. Transparent pricing. **What do you dislike about Brushfire?** It is solely used for ticketing and our events are more complex **What problems is Brushfire solving and how is that benefiting you?** Efficiency with exhibit lead capture **Official Response from Rachel Kaiser:** > Keisha, Thank you for taking the time to share your feedback! We’re so glad to hear that you’ve had a great experience with our customer service team and transparent pricing. We work hard to provide clear, straightforward solutions alongside responsive support, so it’s wonderful to hear that reflected in your experience. We also appreciate your honest feedback about the complexity of your events and understand that some organizations require workflows beyond traditional ticketing. Our team is never intimidated by complexity, and we’re always happy to partner with you to find solutions or help navigate unique event needs as they arise. Insights like yours are also incredibly valuable as we continue expanding and improving the platform to better support a wider range of event experiences. It’s great to hear that Brushfire has helped improve efficiency with exhibit lead capture as well. Helping teams simplify operations and create smoother event experiences is always our goal. Thank you again for your partnership and support! Rachel Kaiser Customer Success Manager | Brushfire ### 47. Flexible Registration Options for Detailed Event Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 25, 2026 **What do you like best about Brushfire?** I like all of the options provided when making registrations. It is helpful to be as specific as possible when having a lot of information on an event. **What do you dislike about Brushfire?** It wasn't the most new-user friendly when I taught myself how to use it. It seems like it could have been a little easier to navigate. **What problems is Brushfire solving and how is that benefiting you?** It is so helpful in organizing large scale events and is truly a steady ship in bumpy waters. **Official Response from Tyler Binkley:** > Hello! Thank you for leaving a review with us, and I am glad to hear that you are anjoying our platform. Our amazing support team would be more than happy to connect with you in the future and be an asset to you as you are navigating the platform! Please let us know how we can best serve you in the future. Thank you again for your time and great review! Best, Tyler | Customer Success Manager ### 48. Effortless Ticket Management, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi M. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 31, 2025 **What do you like best about Brushfire?** We have been using Brushfire for over ten years, and it has proven to be an excellent tool for managing our large ticketed events as well as our summer camps for kids, students, and young adults. The ease of use is a significant reason we chose Brushfire over other options, such as Rock Registrations. The setup process was incredibly simple and intuitive, making it easy to use. When managing our large ticketed events, I particularly appreciate the outstanding customer service offered by Brushfire, as it relieves my team from handling technical support and customer issues. Another feature I enjoy is the flexibility in setting up events, allowing for a shopping cart experience depending on how we choose to configure it. I am impressed by Brushfire's ability to store information, making the purchase of future events seamless and convenient. From an administrative standpoint, managing events and making changes is straightforward. Lastly, the support from both technical and customer service aspects is excellent, contributing to a great customer experience. Overall, Brushfire has been a reliable and advantageous solution for our needs. **What do you dislike about Brushfire?** I would like a direct integration between Brushfire and Rock RMS. I have to rely on developers to use the API to pull data from Brushfire and then manually process it into our SQL environment to match attendees against our existing Rock RMS database. **What problems is Brushfire solving and how is that benefiting you?** Brushfire simplifies managing large ticketed events by handling technical support, reducing my team's workload. It's user-friendly, easy to set up, and offers features like shopping cart experiences, enhancing event management and customer satisfaction. **Official Response from Kelly Keresztury:** > Thank you so much, Brandi, for your kind words and for trusting Brushfire for over ten years! We’re thrilled to hear that our platform and support team have made managing your events and summer camps easier and more seamless. We truly appreciate your feedback on Rock RMS integration and are always looking for ways to make Brushfire even more connected and user-friendly. We can’t wait to continue supporting your events and look forward to many more years of partnership! Thank you again! Kelly Keresztury | Customer Success Manager ### 49. Versatile and Customizable Event Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Clarissa N. | Encounter Administrator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 27, 2025 **What do you like best about Brushfire?** I love that I am able to do a number of different actions for our events and personalize them **What do you dislike about Brushfire?** I would love for it to be easier to teach I understand it very well, but teaching it to not tech savvy peope can be very difficult at times. I would also love for the add-on features to be easier to use, and maybe the group seating methods to be better usage. **What problems is Brushfire solving and how is that benefiting you?** We love the group feature and being able to do those simple things. I wish the usage of creating the app and other things were more budget friendly and able to be used for us as a church. We just move forward to putting all our church events on here and its been great, **Official Response from Kelly Keresztury:** > Hi Clarissa, Thank you so much for your thoughtful feedback and the wonderful rating! We’re thrilled to hear that Brushfire has helped you personalize and manage your church events more easily. We also truly appreciate your notes on training non–tech savvy users, simplifying add-ons, and improving group seating. I’ve shared this with our product team so your insights can help guide future enhancements. We love that you’ve embraced Brushfire for your church’s events, and we’re excited to continue supporting you in the year ahead. Thank you again for your kind words, your partnership, and for trusting us with your events! Best, Kelly Keresztury | Customer Success Manager ### 50. Efficient Event Management, Needs Better Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Aimee K. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 18, 2026 **What do you like best about Brushfire?** I like how Brushfire allows me to see how many people signed up versus how many actually came. This feature helps improve efficiency for event signup and management. Overall, I love the initial setup experience with Brushfire. **What do you dislike about Brushfire?** It's not linked to our F1Go website. **What problems is Brushfire solving and how is that benefiting you?** Brushfire helps with quality event planning, improving efficiency by letting us compare sign-ups with actual attendance. We like seeing how many people signed up versus attended. **Official Response from Kelly Keresztury:** > Hi Aimee, Thank you so much for taking the time to share your feedback! We truly appreciate it! We’re glad to hear that Brushfire has been helpful in improving your event planning and giving you better visibility into registrations versus attendance. That’s exactly the kind of efficiency we aim to provide. We also appreciate your note about integration with your F1Go website. Feedback like this is incredibly valuable, and I’ll be sure to share it directly with our team as we continue to improve and expand our integrations. Thanks again for your review - we’re grateful to have you using Brushfire! Here's to your next event! 🎉 Kelly Keresztury | Customer Success Manager ## Brushfire Discussions - [What is Brushfire used for?](https://www.g2.com/discussions/what-is-brushfire-used-for) - [Has anyone used this for events where you assign seats (i.e. like a concert?)](https://www.g2.com/discussions/35846-has-anyone-used-this-for-events-where-you-assign-seats-i-e-like-a-concert) - [View Brushfire pricing details and edition comparison](https://www.g2.com/products/brushfire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+18%3A20%3A52+-0500&secure%5Bsession_id%5D=61453211-dca8-4cd2-85dc-d88211b70020&secure%5Btoken%5D=064fbab621f214296395de9584b2dbdee342cfa9b11af53795343cb8ffafc7e0&format=llm_user) ## Brushfire Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Box Office** - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics - Multi-Event **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Additional Functionality** - Print-at-Home - Mobile Access - Customizable Reports - Barcode/Ticket Scanning - Drag & Drop - Reserved Seating - Mobile Ticketing - Activity Dashboard - Sales Reports - Point of Sale (POS) - Customizable Forms - Ticket Brokering - Surveys & Feedback - AI Copilot - GDPR Compliance - Billing & Invoicing - Event Calendar - API - Multi-Currency - Cross Selling Functionality - Data Import/Export - Seating Map - Real-Time Notifications - Confirmations/Reminders - Kiosk Ticketing - Dynamic Pricing - Email Marketing - Ticket Reservations **Marketing and Communications** - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations **Event Operations** - Session scheduling - Exhibition management - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Attendee networking - Attendee surveys - Multi-Event - Third-Party Integrations **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Generative AI** - Generative AI **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics ## Top Brushfire Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (909 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,331 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (940 reviews)