Frame.io Reviews & Product Details

What I like most is the time-coded feedback. Clients can pause on an exact frame, leave a comment, draw directly on the image, and we know precisely what they’re referring to.

I also really appreciate the versioning. Every version of an asset stays in a single stack, so nobody gets lost in file names like “FINAL_v6_really_final.mp4”. Overall, it makes the review process clearer and faster for both creatives and clients. Review collected by and hosted on G2.com.

Sometimes, when there are lots of projects and multiple versions, the account can start to feel a bit cluttered unless you maintain a clear structure.

Also, a few clients who aren’t very tech-savvy need a bit of guidance the first time they use the interface—mainly around where to leave comments and how to approve. Once they get the hang of it, everything is fine, but that initial experience can be a little confusing for them. Review collected by and hosted on G2.com.

I love using Frame.io for getting feedback and changes to explainer video animations from my clients all over the world. It solves the problem of easily understanding what the client wants to change in their video because it has timestamps and markers on the image itself. I love that marking on the image and specific timestamp. The initial setup was easy and understandable from the start without any tutorial. Review collected by and hosted on G2.com.

While I’m very satisfied with Frame.io overall, sometimes large video uploads can take longer depending on internet speed. Also, when working with many reviewers at the same time, notifications can become overwhelming. It would be great to have more advanced filtering options for comments. However, these are minor points compared to the overall value the platform provides. Review collected by and hosted on G2.com.

Being able to review project videos in a collaborative space with team, clients and any other stakeholders involved is a key strength. The interface is so clean ,easy to use and uploading videos takes only few minutes .Having everyone comment directly on the video instead of sending emails and meetings makes the process much quicker and more effective. Like its integration with platform like Adobe Premier ,which makes it easy to show the videos in progress without wasting time since feedback and notes can be imported directly into the project for editing. Also the speed and flexibility to do review even with a phone is amazing ,its mobile app performs excellently. Review collected by and hosted on G2.com.

Bulk file upload with low internet connection can be slow and notification emails can become overwhelming when many team members are commenting simultaneously. Review collected by and hosted on G2.com.

I find Frame.io incredible for communicating between editors and other teams to ensure our videos meet high standards. We have quick and easy access to the same video files, and the ability to highlight specific moments and leave direct comments makes communication simple and effective. This streamlined our video editing process and significantly sped up our turnaround time. I appreciate how easy and smooth the setup is, and how new teammates can quickly understand the UI and start working as part of the team. I love Frame.io so much that I rated it a 10 and plan to use it for future projects. Review collected by and hosted on G2.com.

Sometimes the upload process would crash, and I would have to reset the upload to start again. It happened quite often. Our IT department ensured us it was not an internet problem on our side so it seemed to be an issue with the Frame.io systems or servers. Review collected by and hosted on G2.com.

Frame.io greatest strengths that it offer a unified space for team to collaborate on video projects. Allow us to watch videos at one convenient time, leave comments and edit notes in a centralized space which reduces back and forth emails and saves time. Always impresses with its ease of use and the free trial is good.Also the ability to share videos and get changes ,comments in a clear and concise manner make it more effective. Review collected by and hosted on G2.com.

The pricing plan of this product is a bit expensive but absolutely worth it .Also I didn't like the customer support on early days had a very unfriendly encounter with them. Review collected by and hosted on G2.com.

I really appreciate Frame.io's ability to host non-web video codecs for displaying to clients or colleagues. It's so efficient because services like Google Drive can't display videos with industry codecs and formats without the hassle of manual downloads. Frame.io allows clients to view the content seamlessly without any kind of hassle, which is a great time-saver. Additionally, the initial setup was super easy for me since I work with videos all the time. Review collected by and hosted on G2.com.

The limits on the low tier are a bit annoying. I think I'd use the service more and be more likely to upgrade to a paid plan in the future if the GB cap was something like 10GB. Review collected by and hosted on G2.com.

I like how Frame.io integrates directly with tools like Adobe Premiere Pro and Final Cut Pro, allowing me to upload and update versions right from the timeline. I find the ability for reviewers to click precisely at a timestamp and comment there, along with drawing on the frame, incredibly helpful as it removes guesswork. I really appreciate how easy it is for clients or producers who aren't technical to use. Visual annotations are very helpful and help non-technical stakeholders feel technical. I really enjoy these features and find them extremely useful. The initial setup of Frame.io was extremely easy. Review collected by and hosted on G2.com.

Honestly there isn't really anything I currently dislike. Review collected by and hosted on G2.com.

I use Frame.io to make management easier and organize my workplace. Being able to see my deck in full and share my plans with others is so much easier than using multiple apps. Instead of having to use more than one tool to solve an issue, it's all interconnected. I can present and assign a task all in one place. I really appreciate being able to present what we have done and explain it through a fully formed deck rather than waffling on without proof. Without Frame.io, I'd be pulling together with PowerPoint, Canva, Zoom, and hoping screenshare works. The initial setup was easy since I usually use Premiere. Review collected by and hosted on G2.com.

I wish there were more updates for Android products. Review collected by and hosted on G2.com.

As a freelance editor, I've collaborated with a range of clients and used many different video review platforms, such as QuickReviewer and Dropbox Replay. Out of all of them, FrameIO has consistently stood out as the best. The upload speeds are impressive, comments can be made with frame accuracy or across a range, and sharing videos with stakeholders is incredibly straightforward. One feature I particularly appreciate is being able to see exactly when a client has opened a video.

FrameIO has also introduced a dedicated panel within Premiere Pro and After Effects, along with the option to import comments directly into your timeline. However, due to my personal workflow, I still prefer using the main website.

I rely on this platform for every project I take on, and honestly, I can't imagine switching to another video review tool after this experience. Review collected by and hosted on G2.com.

There's no native Android app out or in-development currently, and opening the website on a web browser on my phone is not ideal & very buggy sometimes. Creating a review link to share with a client on my phone is also borderline impossible, unless you spend a good chunk of time clicking around in Desktop mode.

Pricing racks up fast if you have multiple people in your team since you're charged per member/seat.

And I'm not too fond of the design choices with FrameIO v4 either. An example being that they waste too much video player space on the review page.

I also dislike that there is no direct connection/link between Dropbox & FrameIO, which means I've to upload the same video to both sites separately (depending on state of the project). Review collected by and hosted on G2.com.

This workflow suite is well suited for creatives. The interface is easy to understand, and it’s simple to manage items. Collaboration is also centralized, with all versions, comments, and approvals kept together in one place. Review collected by and hosted on G2.com.

Performance with large files can be an issue—uploads and playback may lag, especially on slower connections.

Permissions can also feel overly complex. Managing access across large teams or when working with multiple clients can get confusing.

Customization is another limitation. Branding and workflow options aren’t as flexible as some enterprise teams might want.

Notifications can become overwhelming as well. On high-comment projects, it’s easy to end up with a lot of alerts unless they’re managed carefully.

Overall, it’s a strong platform, but cost and scaling considerations tend to be the biggest friction points for growing teams. Review collected by and hosted on G2.com.