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The inbox filters and tagging are buried in submenus so new hires take 3 weeks to learn it, which slows our response time on busy days. Instagram Stories and Reels still need mobile push to publish, so late night posts fail if no one taps approve. Large 12 month reports take 60 to 90 seconds and sometimes time out, making client calls awkward when I can’t pull numbers live. At $249 per user plus paid add ons for Listening and Analytics, costs rise fast and it’s hard to justify for small teams. Live chat is quick in US hours but 9pm IST tickets wait till morning, which delays fixes for publishing bugs. AI captions repeat phrases and miss brand tone, and sentiment tags flag sarcasm as negative, so I still spend 10 mins editing each post. Guided setup, true IG auto publishing, cached reports, cheaper inbox only seats, 24/5 support, and brand voice training would fix most of this. Reseña recopilada por y alojada en G2.com.

Sprout Social solves our biggest mess of juggling 6 channels by putting all DMs, comments, and mentions in one Smart Inbox, so we clear queries in 20 mins instead of 2 hours and never miss SLAs. The drag and drop calendar lets me schedule 30 posts every Monday and move them fast when news breaks, saving 4 hours weekly. Canva and Google Drive integrations remove download and upload steps, while Slack alerts flag urgent messages and Salesforce sync turns social complaints into cases, cutting response time from 8 hours to 45 mins. Reliable posting with instant failure alerts means campaigns go live on time, and PDF reports are client ready so I skip 3 hours of Sunday PowerPoint work. Onboarding gave us a working tag structure in 1 hour and live chat fixes issues in 5 mins. AI suggests captions and alt text which cuts writing time 30 percent, and Optimal Send Times lifted LinkedIn clicks 18 percent. Sentiment flags in the inbox catch angry comments early, so we avoided a PR issue last quarter. Tagging and competitor reports proved LinkedIn carousels drive 3x more leads, so we shifted strategy and grew social revenue 40 percent in 6 months. For us, it replaced 3 tools, saved 10 hours per week, and gave clear ROI data to the team. Reseña recopilada por y alojada en G2.com.

The backend for managing teams and members feels a bit outdated. Granting permissions to individuals has been a little bit of a headache at times where there is a bit of vagueness regarding how and which features we're giving permission for.

I have had struggles with the performance of the listening feature as far as narrowing results through booleans. Multiple times I have excluded a keyword or phrase only to see it appear in my results. That could likely be a user-error issue rather than a platform issue.

The pricing of the listening features has been a bit of an issue for our office, and in the two years since upgrading we have definitely underutilized it. Reseña recopilada por y alojada en G2.com.

Hootsuite has streamlined our publishing process first and foremost. We have developed a fairly thorough workflow with our social media channels through Hootsuite and has made onboarding new team members a breeze.

The addition of Owly GPT as an AI assistant has been very helpful in idea generation and reworking captions for our content. Reseña recopilada por y alojada en G2.com.

One thing I dislike about Agentforce sales is that the platform can feel overly complex, especially for new users. There are so many features, menus, and configuration options that it creates a steep learning curve and can slow adoption for teams that aren’t very technically experienced.

Another downside is pricing. The platform can become expensive as companies add more users, integrations, AI features, and customization. For small businesses, the overall cost can be difficult to justify.

I also think the AI capabilities are still evolving. Some users may feel the product is marketed more aggressively than its current maturity level. Reseña recopilada por y alojada en G2.com.

It solves problems related to manual CRM work, slow follow-ups, lead management, and repetitive sales tasks. In many organizations, sales teams spend too much time updating records, tracking customer interactions, assigning leads, and preparing reports instead of focusing on actual selling. Agentforce helps automate these processes using AI and workflow automation.

It also improves response time and decision-making by analyzing CRM data, prioritizing opportunities, and automatically suggesting next actions. Features like AI-driven lead routing, automated follow-ups, sales coaching, and customer interaction summaries reduce operational delays and improve productivity.

The biggest benefit is efficiency. Sales teams can focus more on customer relationships and closing deals instead of repetitive administrative work. Centralized CRM visibility and AI insights also make collaboration between teams easier and more organized. Reseña recopilada por y alojada en G2.com.

What I dislike most about HubSpot is how quickly the pricing scales once your contact list and automation needs grow. A lot of the advanced reporting, workflows, and customization features are locked behind higher tiers, which can feel limiting for growing teams. The platform is also very ecosystem-driven, so once your sales and marketing operations are deeply integrated into HubSpot, switching becomes difficult. Some users also find the workflows slightly clunky for complex automations, and the learning curve can be steep when setting up detailed reporting or lead management systems. Reseña recopilada por y alojada en G2.com.

HubSpot Sales Hub solves the problem of scattered lead management and poor sales-marketing coordination. It helps me track leads, automate follow-ups, and see which campaigns are actually driving conversions. As a marketer, this saves time, improves lead nurturing, and gives better visibility into campaign performance and ROI. Reseña recopilada por y alojada en G2.com.

While the platform is powerful, the user interface can feel a bit cluttered when managing a high volume of locations simultaneously. Navigating between deep-level analytics for specific territories and the global overview sometimes requires more clicks than expected. A more streamlined, intuitive 'quick-switch' toggle for individual location dashboards would greatly improve daily efficiency. Reseña recopilada por y alojada en G2.com.

Before using SOCi, gathering a holistic view of our digital performance across all locations was a fragmented, manual process involving multiple spreadsheets.

SOCi provides a unified analytics suite that shows us exactly how our localized marketing efforts are performing. We can now identify which locations are excelling and which need more support, allowing us to make data-driven decisions on where to allocate our marketing resources for the best ROI. Reseña recopilada por y alojada en G2.com.

We haven't explored features like custom calendars or AI responses because we want to keep things personalized for each customer's needs. Reseña recopilada por y alojada en G2.com.

Pipedrive helps us sort customers, determine their needs, and track their sales journey. It categorizes customers by price, product, and location, aiding in scheduling services and follow-ups. It allows us to store customer information and sort categories, which is crucial for tracking and future interactions. Reseña recopilada por y alojada en G2.com.

Hay un pequeño desafío con la curva de aprendizaje inicial porque la plataforma tiene tantas funciones, lo que hace que el panel de control se sienta un poco abrumador para un nuevo usuario durante los primeros días. También creo que la base de conocimientos y la documentación podrían ampliarse. Tener guías más detalladas o videos para configuraciones avanzadas, como la integración de API, haría que el proceso de auto-incorporación fuera mucho más rápido. Por último, una aplicación móvil más robusta para verificar estadísticas sobre la marcha sería una gran adición a la plataforma. Reseña recopilada por y alojada en G2.com.

Tracknow resuelve problemas de seguimiento manual y atribución inexacta. Proporciona datos en tiempo real en un panel centralizado, con prevención de fraude incorporada y automatiza la comunicación, los cálculos y la gestión de pagos. Esto asegura transparencia y ahorra horas de trabajo manual, optimizando el uso del presupuesto de marketing. Reseña recopilada por y alojada en G2.com.

Sometimes the calling doesn't work. It drops calls. I get too many unnecessary notifications from appointment. I don’t like that it creates new opportunities when I book decision meetings and second meetings, I would prefer if it would just foster the original booking opportunity. Reseña recopilada por y alojada en G2.com.

I use Close to stay organized by tracking meetings and leads. The follow-up prompts for emails, texts, and calls are very useful. I can easily create tasks and appreciate the old version of the opportunities list for clarity. Reseña recopilada por y alojada en G2.com.

The only area that can be improved is the learning curve that the platform has a lot of features, and it's great, but it can feel overwhelming for a new user. Reseña recopilada por y alojada en G2.com.

I use impact.com for affiliate marketing and campaign management. It helps track performance automatically, simplifies partnership management, and brings everything related to partnerships into one place. I value its real-time insights into clicks, conversions, and revenue. Reseña recopilada por y alojada en G2.com.

La configuración inicial requiere algo de tiempo, especialmente para los equipos que son nuevos en las herramientas CRM. Reseña recopilada por y alojada en G2.com.

Antes de usar CRMOne, dependíamos mucho de hojas de cálculo y herramientas desconectadas, lo que llevó a datos duplicados, seguimientos perdidos y visibilidad limitada en nuestro embudo de ventas. Reseña recopilada por y alojada en G2.com.

Honestly, there isn't much I don't like. It has gotten more expensive over the years, but compared to other platforms, like Sprout Social, which runs at hundreds of dollars a month, this is still really affordable. Reseña recopilada por y alojada en G2.com.

Vista Social helps me schedule posts, stay organized, and respond to comments/DMs in real time. It provides great analytics for clients and allows content calendar sharing for approvals. It’s fast, affordable, and easy to navigate, which is crucial in this industry. Reseña recopilada por y alojada en G2.com.

Es muy difícil obtener tus estadísticas sobre anuncios pagados y tarda demasiado en cargar cada vez que quieres ver una campaña o los datos de un anuncio. Reseña recopilada por y alojada en G2.com.

Me está ayudando a presentar mi negocio y servicio a muchos en lugar de uno a la vez. La interfaz de usuario es bastante fácil y directa. El servicio al cliente es útil y sencillo. Puedo usar y sincronizar todos mis dispositivos. Reseña recopilada por y alojada en G2.com.

The pricing structure is frustrating. Costs rise quickly as you start adding more contacts which honestly feels like a tax on success, and its specially frustrating to have basic features that could be expected in the lower/basic pricing tiers up in the higher pricing tiers. I also found the landing page builder to be too simple, lacking in customization features. Reseña recopilada por y alojada en G2.com.

It's the solution we needed since we were missing a CRM tool that could maximize our Sales Department potential. Reseña recopilada por y alojada en G2.com.

The only issue I ran into with it was that I was unable to get my Instagram account to connect to the social media feature. Reseña recopilada por y alojada en G2.com.

I use Birdeye for reputation management, which frees up time and allows me to respond to reviews promptly. It simplifies managing my social media calendar for the month in one day and makes updating my Google My Business pages easy for all my stores. Reseña recopilada por y alojada en G2.com.

Cuando copio y pego texto en un campo, el cuadro desplegable ya no se expande como solía hacerlo. En lugar de que el cuadro de texto se abra completamente, tengo que desplazarme manualmente hacia abajo para ver todo lo que pegué, lo que hace que el proceso sea un poco inconveniente. Reseña recopilada por y alojada en G2.com.

Insense resuelve el desafío de conectarse eficientemente con creadores de calidad para campañas de contenido auténtico. En lugar de pasar horas buscando talento, gestionando presentaciones y coordinando entregables, la plataforma centraliza todo en un solo lugar. Esto permite a las marcas lanzar campañas más rápido, mantener la consistencia en el mensaje y acceder a una amplia variedad de creadores, impulsando en última instancia un mejor compromiso y retorno de inversión. Reseña recopilada por y alojada en G2.com.

There are a few areas in the UI that could feel smoother, especially while switching between modules or updating records quickly. Sometimes pages take an extra second to load when working with larger contact lists, but overall it has not created any serious issues for my daily work. Reseña recopilada por y alojada en G2.com.

Before using EngageBay, we were managing leads and follow-ups manually through spreadsheets and emails, which made it easy to miss tasks or delayed responses. Now everything is tracked in one system including deals, calls, notes and follow-ups.

It has helped us respond to leads faster, keep the sales pipeline organized, and maintain better follow-up consistency without needing additional tools. For a growing business it has been practical and easy to manage without a complicated setup. Reseña recopilada por y alojada en G2.com.

Lo que más me disgusta es el constructor de correos electrónicos. Es torpe, difícil de usar y no muy intuitivo.

Otra cosa que no me gusta es el sistema de informes. La forma en que filtra y muestra las métricas es difícil de entender y navegar. Preferiría que fuera más directo y se centrara en lo que importa, como la efectividad del título del correo electrónico, la tasa de apertura y la tasa de clics.

Además, la función de duplicación de campañas podría mejorarse. Ayudaría si cada campaña duplicada pudiera agruparse en una sola categoría para que pueda encontrarlas rápidamente, en lugar de terminar con una copia aislada cada vez. Reseña recopilada por y alojada en G2.com.

Las funciones principales que más valoro son el CRM y las automatizaciones. Reseña recopilada por y alojada en G2.com.

No puedo cambiar el color de fondo a algo más oscuro Reseña recopilada por y alojada en G2.com.

me está ayudando a gestionar mi reputación sin tener que pasar 4 horas al día en las redes sociales. Puedo simplemente "configurarlo y olvidarlo" y solo intervenir cuando hay algo importante a lo que responder. Reseña recopilada por y alojada en G2.com.

They payouts can take 60+ days. Reseña recopilada por y alojada en G2.com.

I use Influential powered by Captiv8 to connect with brands and secure collaborations, taking the guesswork out by matching me based on my profile. It's seamless, automatically pulling insights without manual uploads. Reseña recopilada por y alojada en G2.com.

I noticed customization feels a bit limited when I try to make very specific changes, like adjusting layout or fields exactly the way I want. For normal daily use it works fine, but for more detailed control it can feel a little restricted. Also on mobile it works well for basic use, but sometimes checking or editing full details on a small screen feels a bit less comfortable, especially when there are more entries. Apart from these small points, it works smooth and supports regular work without any major issue. Reseña recopilada por y alojada en G2.com.

it help me solve the problem of managing patient details and follow ups in one place. Earlier I was keeping things in notes or messages, which was confusing and sometimes I miss follow up. Now with pipeline I can see clearly which patient is in which stage, so my work become more clear. It also help me reduce manual work because I can add tasks and set follow up reminders, so I don’t need to remember everything. This save time and make daily work more smooth.

All details like contact, notes and communication stay in one place, so I don’t have to check different apps again and again. It make my work more organized and easy to handle. Overall it help me manage follow ups better, avoid confusion and keep my daily work simple and under control. Reseña recopilada por y alojada en G2.com.