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Vitelity

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3.5/5

(3)

AgencyAnalytics

AgencyAnalytics

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Vitelity Reviews & Product Details

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BZ

Bob Z.

Account Management Director

Small-Business (50 or fewer emp.)

5/13/2022

"Improvements Are Being Made to Reliability and the Portal"

3/5

What do you like best about Vitelity?

Vitelity's dashboard has been upgraded to make number manipulation, number ordering and general navigation much easier. Review collected by and hosted on G2.com.

What do you dislike about Vitelity?

There continue to be issues with service reliability. I still receive outage notifications but now they are much less frequent than before. Review collected by and hosted on G2.com.

Recommendations to others considering Vitelity:

Be wary of the constant outages that seem prevalent in the Vitelity network. Review collected by and hosted on G2.com.

What problems is Vitelity solving and how is that benefiting you?

Some of the enhancement requests involving the portal have been implemented making navigation and overall ease-of-use better. In addition, they are working on their network to improve reliability. Review collected by and hosted on G2.com.

UP

Verified User in Printing

Small-Business (50 or fewer emp.)

1/11/2023

"Good service and a good portal platform."

4/5

What do you like best about Vitelity?

Good customer service and fast response time. Review collected by and hosted on G2.com.

What do you dislike about Vitelity?

We were on an old platform and they did not reach out to let us know to upgrade or switch over, then our phones went down. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

8/11/2022

"They have come a long way with their new portal"

3.5/5

What do you like best about Vitelity?

The ease of use and reliability. Ordering vanity numbers is easy. The new portal is smoother and works on cell phones. Review collected by and hosted on G2.com.

What do you dislike about Vitelity?

The fax back service was not reliable. We had to always factory reset boxes as a step to fix issues and it's not an easy process for the client. Review collected by and hosted on G2.com.

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Vitelity

3.5/5

(3)

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