An example would be the current pricing for our service. This may be mentioned in lots of places but it it not ideal to have to update it separately in each place.
When I'm with a customer I make sure I go above and beyond giving my customers complete satisfaction with their experience with me in my store and it really gives me a sense of pride in my job as well as my efforts and striving to make them leave with a smile. I've raised my standards and... Mehr erfahren
Just like when you purchase a food product from Rappi, Uber Eats or one of those apps. Our head of sales wanted the customer to use the chat for the client to directly use to purchase our products. I dont think that is the main intention of the chat, but it could work out. Also, it would save... Mehr erfahren
As we are having clients and their conversation happens lot on whatsapp only so I want a way from my clients can create a ticket from there whatsapp and I recieve notification in the zoho desk
Ich habe große Schwierigkeiten, Artikel zu finden, es sei denn, ich habe die genaue Wortwahl korrekt. Wenn ich nach etwas wie RA12345 suche, muss ich genau RA12345 eingeben, wenn ich 12345 eingebe, wird es nicht in den Ergebnissen angezeigt. Wenn es eine Möglichkeit gibt, die Suche zu... Mehr erfahren
We have different customers, for each one of them we manage web, email, e-learning platforms, we'd like to embed customized web form and chat for each subdomain, of course the zoho desk admin must remain one for all.
I would like to automate tickets to auto generate issues on our Jira platform. The current properties within Hubspot does not enable this function to be automated.
Da ich so viele Telefonate führe und wirklich kein Protokoll oder Ähnliches habe, von dem ich ausgehen könnte, würde ich gerne sehen können, wen ich angerufen habe. Vielleicht nicht die gesamte Liste, nur der vorherige Anruf wäre schön. Manchmal bin ich etwas schwerhörig, daher bin ich mir nicht... Mehr erfahren
Our ADFS SSO provider aromatically rolls over its certificates and we have to monitor those changes and manually upload new certificates to Genesys Cloud, which impacts the platform availability.
At the end of our year long contract, we wanted our domain to transfer to our new site. There was NOTHING in the Terms and Conditions and NO contract mentioning this $99 fee that was company policy. Once I questioned them and asked where this was in the company policy, they suddenly waived the... Mehr erfahren
I have a website where I don't make anything off of it, but I'd still like to give readers a way to reach out to me, and I'd love for Intercom to be that way. I looked through the pricing and plans but was hoping there was a really low, and basic way, that I could use this. I'm not going to get... Mehr erfahren
Example, I copy paste the following ids with coma separated "23, 43, 45, 25, 543, 1234, 5436, 456" which then divides it into tokens which refer to the ids. Maybe there is a way to do this but I am not aware of?
While I appreciate the Chatbot which allows us to qualify potential clients better it still requires me to do most of the manual work. It would be so helpful to have some of the questions to be automated.
We got a good deal with you, but again, I am worried about businesses unable to take advantage of your skills. The demos should be available without sales pitch and perhaps having new people see reviews like this one, which have candid evaluations.
Are you expecting any changes in the statistics? The reports are unclear and the statistics are unreliable in my opinion (they can change from a week to a year).
Seeing available integrations to get metrics like CSAT or NPS. Could you provide examples or analysis to take in consideration because trying the wrong functionality in terms of time is expensive.
Finally, there is any way to take screenshots remotely with customers approval to assist them?
Any email I send from my client inboxes get lumped into 1 messy sent inbox. I really hate having to search by email and think that an organized sent inbox would be much easier just to find an email I sent for that day.
Ich habe versucht, Sprachnachrichten zu löschen, aber als ich später zurückkam, waren diese Nachrichten immer noch als vorhanden aufgeführt. Ich hatte viele Sprachnachrichten, bevor wir dieses System zu nutzen begannen, und ich fragte mich, ob das etwas mit diesem Problem zu tun hat. Ich möchte... Mehr erfahren
Derzeit muss ich andere Plattformen nutzen, um Kunden kurz anzurufen, um einen Identitätsnachweis oder andere Dinge zu sehen, und ich frage mich, ob es sich lohnen würde, die Zeit zu investieren, um eine sichere Videokonferenzfunktion über die App anzubieten.
What strategies are used to obtain a good deflection of the personalized bot and, to reconcile it, to avoid excessive interactions?
What is the best way they use to measure and detect bottlenecks and possible failures?
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