Wati Bewertungen & Produktdetails

I’ve been using WATI for more than 2 years now, and honestly, it has played a big role in how I handle conversations and sales on WhatsApp.

What I like the most is how simple it made automation. Earlier, managing leads manually on WhatsApp was messy and time-consuming. With WATI, I was able to set up flows for lead qualification, follow-ups, and even basic customer support without needing a technical background. It helped me bring some structure into my sales process.

The broadcast and segmentation features are also very useful. I can target the right audience instead of sending the same message to everyone, which improved my response rates.

Recently, their Instagram integration has been a solid addition. Being able to capture leads from Instagram DMs and bring them into the same system makes things much smoother. Now I don’t have to jump between platforms, and I can automate replies there as well, which is a big advantage if you're running ads or getting a lot of inbound messages.

Overall, if you're serious about WhatsApp marketing and conversational sales, WATI is a strong tool to start with and grow on. It helped me move from manual chatting to a more system-driven approach, which made a real difference in my business. Bewertung gesammelt von und auf G2.com gehostet.

Sometimes the interface feels a bit slow, and setting up more advanced automations could be more flexible. Also, pricing can feel a bit high as you scale Bewertung gesammelt von und auf G2.com gehostet.

I’ve been using WATI for more than 2 years now, and honestly, it has played a big role in how I handle conversations and sales on WhatsApp.

What I like the most is how simple it made automation. Earlier, managing leads manually on WhatsApp was messy and time-consuming. With WATI, I was able to set up flows for lead qualification, follow-ups, and even basic customer support without needing a technical background. It helped me bring some structure into my sales process.

The broadcast and segmentation features are also very useful. I can target the right audience instead of sending the same message to everyone, which improved my response rates.

Recently, their Instagram integration has been a solid addition. Being able to capture leads from Instagram DMs and bring them into the same system makes things much smoother. Now I don’t have to jump between platforms, and I can automate the comments on instagram posts, DMs as well, which is a big advantage if you're running ads or getting a lot of inbound messages.

That said, there are still areas where things can improve. Sometimes the interface feels a bit slow, and setting up more advanced automations could be more flexible. Also, pricing can feel a bit high as you scale.

Overall, if you're serious about WhatsApp marketing and conversational sales, WATI is a strong tool to start with and grow on. It helped me move from manual chatting to a more system-driven approach, which made a real difference in my business. Bewertung gesammelt von und auf G2.com gehostet.

Nothing dislike about wati. I felt evereything is great. but you have improve the support Bewertung gesammelt von und auf G2.com gehostet.

WATI has been a game-changer for streamlining our customer communication, especially with its intuitive WhatsApp automation and shared team inbox. The ability to manage high volumes of queries efficiently while maintaining a personalised touch has significantly improved our response times and customer satisfaction. Features like broadcast messaging and easy integration into our existing workflows have made it a valuable tool for both marketing campaigns and day-to-day engagement. Bewertung gesammelt von und auf G2.com gehostet.

One minor drawback is that some of the more advanced features; like deeper customisation or reporting can feel a bit limited unless you move to higher-tier plans, which may not suit every budget. Bewertung gesammelt von und auf G2.com gehostet.

Ich habe WATI als Lösung gewählt, nachdem ich einige Konkurrenten für die Aufgabe überprüft hatte. Wir sind ein kleiner Verein und benötigten eine automatisierte WhatsApp Business-Lösung, die zu unserem Preisrahmen passt. WATI hat es geschafft, unsere Anforderungen zu erfüllen und bietet tatsächlich zusätzliche Funktionen, die wir nicht in unseren Spezifikationen hatten, die aber sicherlich unsere Fähigkeiten verbessern werden. Bewertung gesammelt von und auf G2.com gehostet.

Was mir nicht gefiel, war der native WATI AI-Agent, aber ihr Support-Team leitete mich schnell an den fortschrittlicheren Astra-Agenten weiter, der brillant ist. Allerdings erhöht er die Kosten um weitere hundert Dollar. Bewertung gesammelt von und auf G2.com gehostet.

I like how Wati transforms WhatsApp into a complete marketing and sales engine, not just a messaging tool. The new Instagram feature is a great addition as it allows us to manage conversations from both WhatsApp and Instagram in one place, making it easier to handle leads from different channels without switching platforms. Wati is great for broadcast campaigns and solves the problem of slow response to leads, resulting in instant engagement. The initial setup of Wati was very easy. Bewertung gesammelt von und auf G2.com gehostet.

The message price can get expensive, especially in Egypt. One of the main challenges is the cost structure, which includes a monthly subscription, WhatsApp (Meta) message fees, and add-ons like users and chatbots. In Egypt specifically, WhatsApp API messages typically cost around 0.10 cent, which converts to about 53 Egyptian pounds, and it's too expensive. Bewertung gesammelt von und auf G2.com gehostet.

I primarily use Wati for broadcasting promotional offers to our customers, and it has simplified reaching a large audience quickly via WhatsApp. The Instagram integration features are a big time-saver, significantly improving our team's productivity, reducing response times, and minimizing the risk of missing potential engagement opportunities. I find the platform's ease of use and quick setup very appealing, with an intuitive interface that enables the team to onboard easily without needing extensive training. The initial setup was smooth and straightforward, supported by a well-guided onboarding process that made adaptation easy. I rate Wati a solid 9 out of 10 for its reliability in WhatsApp broadcasting and its considerable help in improving communication efficiency and internal collaboration within our team. Bewertung gesammelt von und auf G2.com gehostet.

While Wati works well for broadcasting and basic automation, it can feel slightly limited when it comes to advanced CRM functionalities. It's not as strong in deeper lead tracking and pipeline management, and its analytics could be better. Bewertung gesammelt von und auf G2.com gehostet.

I use Wati for WhatsApp messaging and social media connections like Instagram, facebook, and I love how it easily allows me to send WhatsApp messages in audio, video, and doc format. The Google Sheet integration really eases the work for me. The ease of the app, coupled with a good user interface, makes it easy to use and manage. I'm very impressed with the Google Sheet automation, integrations like Zapier, and variables; they are amazing. I've never faced any issues with Wati. Also, it saves time as I can send messages in bulk directly from the sheet without having to upload a CSV or anything, which makes things better. The initial setup was the easiest, and it only required a little experience with Meta Dashboard, which is common for all platforms. Bewertung gesammelt von und auf G2.com gehostet.

Pricing can be improved, currently it is costly. Either monthly subscription charge or markup to messages, any one instead of both. Bewertung gesammelt von und auf G2.com gehostet.

I like Wati's new functionality of automating Instagram ads, as it lets me set up automations for new comments on my ads, which eases my previously manually done work. I used to manually reply to every comment on my Instagram ads, but now I can build chatbots with Wati for this. I like the fast cycles of new features coming out and the response of the support team. They are up to date with all the new Meta developments, which helps me further automate my system. I appreciate the speed of the support responses because it's truly 24/7, and honestly, getting good human support nowadays is hard. Bewertung gesammelt von und auf G2.com gehostet.

None so far. Bewertung gesammelt von und auf G2.com gehostet.

Was ich an WATI am meisten schätze, ist die Geschwindigkeit, mit der ich die Chats verwalten kann, und die Automatisierung, die es bietet. Ich hebe auch die einfache Implementierung hervor und vor allem die Agilität, mit der ich mit den Nutzern in Kontakt treten kann, was es mir ermöglicht, schnell zu antworten und die Gespräche leicht zu finden. Ich finde, dass der Kundenservice, den wir erhalten, für die Häufigkeit, mit der wir die Plattform nutzen, angemessen ist und die Nutzer nicht vernachlässigt. Schließlich möchte ich betonen, dass die einfache Integration in unser Unternehmen eine große Hilfe war, da die Nutzungshäufigkeit täglich ist. Bewertung gesammelt von und auf G2.com gehostet.

Was mir nicht gefällt, ist, dass es manchmal lange dauern kann, die Nachrichten zu aktualisieren. Dennoch möchte ich denken, dass dies am Browser oder sogar am Gerät liegt, von dem aus auf den Dienst zugegriffen wird. Ich schließe auch nicht aus, dass die Internetverbindung dieses Verhalten beeinflussen könnte. Bewertung gesammelt von und auf G2.com gehostet.